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voco Dubai The Palm

Palm West Beach Palm Jumeriah, Dubai 566771 United Arab Emirates
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Traveller (765)
Room & Suite (73)
Dining (54)

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About

#48 of 810 hotels in Dubai
Location
Cleanliness
Service
Value

Welcome to voco® Dubai The Palm.

Welcome to a boutique-styled premium hotel at an iconic lifestyle destination by the beach. Welcome to voco® Dubai The Palm.

Ideally located on the newly opened, trendy Palm West Beach, on the iconic Palm Jumeirah, voco® Dubai The Palm offers contemporary-style hotel living with direct beach access, overlooking the stunning views of the Arabian Gulf.

Combining traditional local hospitality with contemporary convenience, all our rooms are furnished with typical voco™ care, quality bed linens and coffee machines. Several of our guest rooms overlook the beach and sea, amid a vibrant lifestyle atmosphere.

Fancy treating yourself? Simply stop by for breakfast or dine at the stylish Maison Mathis - for authentic and flavourful European cuisine - before you head to the beach to relax.

Aficionados of sundowners can hop over to Frenia - the rooftop pool bar to try our snacks and barista brews while enjoying sweeping views of the sea.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Water sport equipment rentals
Highchairs available
Electric vehicle charging station
Valet parking
Paid public parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Bowling offsite
Water park offsite
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Meeting rooms
Photo copier / fax In business centre
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Dining area
Cable / satellite TV
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Ocean View
City View
Languages Spoken
English, French, Russian, Arabic and 9 more
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

Palm West Beach Palm Jumeriah, Dubai 566771 United Arab Emirates
Name/address in local language
voco Dubai The Palm
509Reviews11Q+A66Room tips

Reviews
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Traveller rating
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KMS12345678 wrote a review Yesterday
5 contributions
We went with our family for the Saturday brunch and it was fantastic. The food was great and the drinks were flowing. I would particularly like to mention our servers Aldrin & Sushi - as they most definitely made our visit. The service from these two was fantastic, we never had an empty glass and they really put a smile on our face. Couldn’t recommend anymore.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tanya K wrote a review Jun 2023
10 contributions8 helpful votes
Hotel's Favourite
We stayed at Voco Dubai the palm on 20-25 June, room 618. We really had a fabulous time. The place was lovely and new. Location was great, right by the beach, also had an allocated area for the hotel sun loungers. Rooftop pool had a lovely view. Staff around the hotel were warm and welcoming, nothing was too much to ask. Felt like home for the whole stay. Special mention to Artima at the front desk, absolutely lovely and helpful. Breakfast at the restaurant was good and had a good selection. Would go back again and would recommend to others. If travel by public transport, the closest monorail station is 5 minutes walk (Al Ittihad park station), can get to the top of the palm easily and good view or get to tram/metro to the other areas of Dubai. City taxis are always in front of the hotel or car/supercar rental is available at the hotel.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Iman Hmissi, Marketing at voco Dubai The Palm
Responded 2 Jul 2023
Dear tanyak180, Greetings from voco Dubai The Palm Thank you for the wonderful review that you posted about your recent stay at voco Dubai The Palm. We are delighted to know that you had a lovely time with us and you were satisfied with the service provided by our hosts. We wish to host you again in the future and provide you with another top-notch experience at our hotel. Sincerely, Iman Hmissi Digital & Social Sales Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stuart N wrote a review 19 Apr
2 contributions
If you want great food, amazing staff and a comfy bed... I'd recommend Voco on the palm, from the moment we arrived until the moment we left every staff member was amazing. The life guards to the young guy bringing us room service, we were treated above and beyond what you'd normally receive. We booked bed and breakfast but I wish that we had went full board as the whole dining experience/quality of food at the hotel was the best I've experienced at a hotel. The roof top pool was the perfect size and a very chilled space with spectacular views. 10/10 for me
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: We used Uber for traveling around but the monorail which is within a 400m walk from the hotel was...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from voco Dubai The Palm, Owner at voco Dubai The Palm
Responded yesterday
Dear stuartn834, Thank you immensely for your glowing review and for recommending voco Dubai the Palm. We're thrilled to hear that your experience with us exceeded your expectations from the moment you arrived until your departure. It warms our hearts to know that every member of our team contributed to making your stay exceptional, from our diligent lifeguards to our attentive room service hosts. Providing exceptional service is what we strive for, and we're delighted that you felt so well taken care of during your time with us. We're thrilled that you enjoyed our dining offerings and found the quality of food to be outstanding. Your satisfaction with our culinary experience means the world to us, and we're delighted to have left such a positive impression. It's fantastic to hear that you enjoyed the atmosphere and views from our rooftop pool. We aim to provide a relaxing and enjoyable environment for our guests, and we're glad you found it to be the perfect space to unwind. Thank you once again for your kind words and for rating us 10/10. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to voco Dubai The Palm in the near future. If there's anything else we can assist you with, please do not hesitate to reach out. Warm regards, Charles Godot General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lau F wrote a review 17 Apr
1 contribution
Everything was very comfortable and nice. We were in Dubai during the heavy rains and all staff was working really hard to make our experience nice anyway. The staff is very friendly and always happy to help. The morning we enjoyed with our waitress Rojean who always provided a lovely smile or joke and very good service. We really enjoyed our stay
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from voco Dubai The Palm, Owner at voco Dubai The Palm
Responded 3 days ago
Dear 451lauf, Thank you for sharing your recent experience at voco Dubai The Palm. Your kind words truly made our day. Despite the unexpected heavy rains during your visit, we're thrilled to learn that you had a comfortable and enjoyable stay with us. It's our top priority to ensure that every guest feels welcomed and cared for, regardless of any challenges that may arise, and we're glad to hear that our efforts made a positive impact on your experience. Your compliments about our host's dedication and friendliness are deeply appreciated. We take pride in our team's commitment to providing exceptional service, and it's wonderful to hear that Rojean and the rest of our hosts were able to contribute to making your mornings memorable with their warm smiles and attentive service. I'll make sure to personally share your feedback with Rojean and the entire team. It's moments like these that motivate us to continue delivering the best possible experiences for our guests. Once again, thank you for choosing to stay with us and for sharing your kind words. We can't wait to welcome you back for another fantastic stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Warm regards, Charles Godot General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Busra Ö wrote a review 14 Apr
1 contribution
Rojean is the best personel in voco hotel she is everytime smiling and she is everytime helpful , She helped us a lot from the day we first came to the hotel and always kept us informed, brought our orders to us quickly😊 thanks for everything…….
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from voco Dubai The Palm, Owner at voco Dubai The Palm
Responded 6 days ago
Dear Busra Ö, I wanted to extend our heartfelt gratitude for sharing your recent experience at voco Dubai The Palm. Your kind words regarding Rojean's exceptional service have truly brightened our day. We strive to create memorable experiences for each and every one of our guests, and it's wonderful to hear that Rojean's warm smile and unwavering helpfulness made such a positive impression on you from the moment you arrived. We believe that genuine hospitality is key to ensuring our guests feel welcomed and cared for throughout their stay, and it sounds like Rojean embodied that spirit flawlessly. It's fantastic to hear that Rojean's efforts in keeping you informed and promptly attending to your needs contributed to a seamless and enjoyable stay with us. We understand that attention to detail and personalized service are essential elements of the hospitality experience, and we're thrilled that Rojean was able to exceed your expectations in this regard. I'll be sure to share your glowing feedback with Rojean and the rest of our team, as it serves as a wonderful reminder of the impact our efforts can have on our guests' experiences. We're incredibly proud to have team members like Rojean who are committed to going above and beyond to ensure our guests feel valued and well taken care of. Thank you once again for choosing to stay with us at voco Dubai The Palm. We sincerely hope to have the pleasure of welcoming you back for another exceptional stay in the future. Should you require any assistance with future reservations or have any special requests, please don't hesitate to reach out to us directly. Warm regards, Charles Godot General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Оксана Ш wrote a review 13 Apr
2 contributions1 helpful vote
Breakfast is good!! Thanks for Rojean, Puja, Darwin, Juliet!!! Very nice hotel! Beautiful view of the pool! Room is not big, not place for drying swimming things. Very kind staff on reseption, we will comeback! Dubai is nice place to vacation!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from voco Dubai The Palm, Owner at voco Dubai The Palm
Responded 1 week ago
Dear C8903GA, Thank you for your wonderful review. We're delighted to hear that you enjoyed your breakfast experience with us and that our hosts Rojean, Puja, Darwin, and Juliet contributed to making it memorable. We're thrilled that you found voco Dubai The Palm to be very nice and enjoyed the beautiful view of the pool. Your feedback about the room size and the need for a place to dry swimming things is duly noted, and we'll see how we can enhance that aspect of your stay for your next visit. Our reception hosts is indeed dedicated to providing kind and attentive service, and we're pleased to hear that you found them to be so. We're looking forward to welcoming you back for another wonderful stay with us. Should you need any assistance with your future reservations, please don't hesitate to reach out to us. Warm regards, Charles Godot General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah C wrote a review 13 Apr
1 contribution
Fantastic Saturday brunch. Food and drinks excellent, we have often been to MM in Arabian ranches for a normal Saturday lunch and this was so much better. The service from Khai, aldrin and susmita was excellent - never an empty glass. The best relaxed brunch we have ever done and will definitely come back
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from voco Dubai The Palm, Owner at voco Dubai The Palm
Responded 1 week ago
Dear Sarah C, Thank you so much for your fantastic review. We're thrilled to hear that you had such an enjoyable Saturday brunch experience Maison Mathis. It's wonderful to know that you found our food and drinks to be excellent, and we're honored that you considered it even better than your previous visits. Creating exceptional dining experiences is our passion, and we're glad we could exceed your expectations. We're especially grateful for your kind words about Khai, Aldrin, and Susmita. Providing attentive service and ensuring your glasses were never empty is what they do best, and we'll be sure to pass on your compliments to them. We're thrilled to hear that this was the best relaxed brunch you've ever had, and we're excited to welcome you back for more memorable experiences in the future. Warm regards, Charles Godot General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul M wrote a review 13 Apr
9 contributions2 helpful votes
Came for brunch, high quality a la carte food, served to our table. Great live music, quality draft beers and wines. The service from Khai, Susmita and Aldrin was first class. We sat outside, a stones throw from the beach. Highly recommended!! We will definitely be back!!
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from voco Dubai The Palm, Owner at voco Dubai The Palm
Responded 1 week ago
Dear paulmB8416FB, We are absolutely delighted to read your wonderful review. Thank you for choosing to brunch with us and for taking the time to share your experience. It brings us immense joy to hear that you enjoyed our high-quality à la carte food, live music, and selection of draft beers and wines. Providing memorable experiences like these is what we strive for, and we're thrilled to have hit the mark. A special shoutout goes to Khai, Susmita, and Aldrin for delivering first-class service throughout your visit. We'll be sure to pass on your compliments to them. Sitting outside with a view of the beach sounds like the perfect setting for a relaxing meal. We're thrilled that you enjoyed it and that you're already planning to return. We can't wait to welcome you back for another fantastic experience. Thank you once again for your recommendation and for choosing us. Warm regards, Charles Godot General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul A wrote a review 13 Apr
3 contributions
Had a great time with wonderful food, music and face painting for the kids. Was quite busy so food took a little time but was worth it when it came out. Thanks to Ruby for the amazing service and for keeping our drinks topped up in between courses!
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from voco Dubai The Palm, Owner at voco Dubai The Palm
Responded 1 week ago
Dear PaulA1620, Thank you for taking the time to share your recent experience at Maison Mathis. We're thrilled to hear that you had a great time enjoying our wonderful food, music, and even face painting for the kids. Creating memorable moments for our guests is what we strive for. We apologize for any delay you experienced with your food due to the busyness of the evening. However, we're delighted to know that it was worth the wait once it arrived. Your patience is greatly appreciated. A special shoutout to Ruby for providing you with amazing service and ensuring your drinks were topped up throughout the evening. We'll make sure to pass along your kind words to her. Thank you once again for choosing us, and we look forward to welcoming you back for more memorable experiences in the future. Warm regards, Charles Godot General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abbas H wrote a review 13 Apr
1 contribution
Its really great service and welcoming from the amazing team rojean , juliet roberto , dioseth , che and darwin , i highly recommend this place for the food, drinks and the vibe of the place. Its would be great for couples, friends and family. Thanks for the beautiful team
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from voco Dubai The Palm, Owner at voco Dubai The Palm
Responded 1 week ago
Dear Abbash, Thank you so much for your glowing review. We're thrilled to hear that you had such a fantastic experience with us and that our amazing team, including Rojean, Juliet, Roberto, Dioseth, Che, and Darwin, made your stay memorable. It's wonderful to know that you enjoyed not only our service but also the food, drinks, and overall vibe of our place. We take great pride in creating an atmosphere that caters to couples, friends, and families alike, and we're delighted to hear that you found it to be so welcoming. Your recommendation means the world to us, and we truly appreciate your kind words about our team. I'll be sure to share your feedback with Rojean, Juliet, Roberto, Dioseth, Che, and Darwin. They will be thrilled to know that their efforts made your experience with us special. Thank you once again for choosing voco Dubai The Palm, and we can't wait to welcome you back for another wonderful stay. Warm regards, Charles Godot General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$250 - $545 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
138
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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VOCO DUBAI THE PALM - Hotel Reviews & Price Comparison (United Arab Emirates) - Tripadvisor

Frequently Asked Questions about voco Dubai The Palm
Which popular attractions are close to voco Dubai The Palm?
Nearby attractions include Palm West Beach (0.08 km), Al Ittihad Park (0.4 km), and Sand Dollar Dubai Swimwear Boutique (0.3 km).
What are some of the property amenities at voco Dubai The Palm?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at voco Dubai The Palm?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at voco Dubai The Palm?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at voco Dubai The Palm?
Yes, free parking, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to voco Dubai The Palm?
Conveniently located restaurants include OKKU Dubai, Trader Vic's Palm Jumeirah, and Seagrill Bistro.
Are there opportunities to exercise at voco Dubai The Palm?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does voco Dubai The Palm have airport transportation?
Yes, voco Dubai The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at voco Dubai The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at voco Dubai The Palm?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at voco Dubai The Palm?
The staff speaks multiple languages, including English, French, Italian, Russian, Hindi, Arabic, and Filipino.