Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in the cosmopolitan Dubai Marina area, Crowne Plaza Dubai Marina is next to the Dubai Marina Mall and within direct access to the Marina pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants sure to fit any guest preference. This hotel offers its guest rooms with breathtaking views of Dubai Marina, as well as close proximity to the main business hubs of the city, such as Dubai Media City, Dubai Internet City, and Knowledge Village. All of these venues are located nearby for your comfort. With 273 stylish nonsmoking rooms and a convenient, prestigious location in Dubai, you will find Crowne Plaza Dubai Marina to be an ideal hotel for productive business and enjoyable leisure time. Let us pamper you with the comfort of a premium club and the personalized service that you deserve in our sophisticated club lounge.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
This summary was created by AI, based on recent reviews.
Powered by AI
Crowne Plaza Dubai Marina stands out for its exceptional service and diverse dining options, with guests often lauding the hotel's welcoming atmosphere and spotless rooms. While opinions on value vary, many travelers appreciate the reasonable prices for upgrades.
The hotel's prime location near Marina Mall and beaches is a highlight, as is the well-maintained pool area. Although praised for cleanliness and comfort, some guests have noted maintenance and noise issues in the rooms.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
4 of us chose this hotel for our Dubai tour, and as hoteliers ourselves, we were careful to consider many factors when selecting a place to stay. Understanding the reality of the industry, we did our research thoroughly and decided on the Crowne Plaza—and it did not disappoint. The check-in process was seamless, with the front desk staff handling our early check-in professionally and providing us with very clean rooms that offered beautiful views. We were impressed by the room interiors, and although the room service staff was unassuming, they were very efficient. Once we were settled and satisfied with the hotel, our next goal was to explore Dubai. This was made easy by Anna, the friendly girl at the hotel's travel desk. Her assistance in arranging our safari, yacht tour, and other excursions, all at very reasonable prices, was greatly appreciated. Finally, I would like to extend our thanks to all the hotel staff for their excellent service.
(The hotel's location is ideal, with Marina Walk just behind the property, a 10 to 15-minute walk to the beach, numerous restaurants nearby, and the metro station within easy reach.)
Date of stay: August 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crowne Plaza Dubai Marina, Owner at Crowne Plaza Dubai Marina, an IHG hotel
Responded 2 Sept 2024
Dear Valadislav, Thank you for your feedback on your recent experience in Crowne Plaza Dubai Marina. We're delighted that you had an enjoyable and memorable stay with us. We very much look forward to welcoming you again. Sincerely, Rikhsibay Tursunov Operations Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a great location right by the Marina Mall and a short 10 min walk to the beach. The service is phenomenal especially at breakfast, everyone is so friendly and the array of food choices is magnificent.
The room was good size and serviced daily - all areas of the hotel are spotlessly clean as well. Highly recommend a stay here!
Read more
Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wuttipong Witchakornkun, Owner at Crowne Plaza Dubai Marina, an IHG hotel
Responded 13 Feb 2024
Dear nicky_the_lady, We appreciate the time you took to share your experience with us. We're so glad that you had a great stay with us at Crowne Plaza Dubai Marina. It's our goal to create lasting memories so it's fantastic to know that you were impressed by our location and the quality of our breakfast. We are delighted that you felt so comfortable throughout your time with us and appreciated the genuine service of our colleagues. We would love to welcome you for another fabulous experience in the future. Sincerely, Rikhsibay Tursunov Operations Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We booked this hotel as part of a 5 night stopover in Dubai to Ring in the new year after my brothers wedding. I cannot fault this hotel from the complimentary upgrades to the 20th floor to the cleanliness and spaciousness of the rooms. The bathrooms were exquisite. One thing that made it head and shoulders above other hotels is the service. They cannot do enough for you. I put in a complaint one morning that my room had not been done up and within the next minute two people were at my door because I was dissatisfied and could not do enough for me. Also the first night what is really memorable for me is the room service we ordered. We ordered buffalo wings, pasta and shawarma meal I have to say one of the best meals of my life, the care they put into that food. Especially considering our flights had been delayed and we were all tired and moody that certainly lifted our spirits. Breakfast was different every morning I loved the vegetable quiches and mini samosas they put out and some of the views to be had if you are seated outside also kids always found something to eat. I was particularly impressed with the rooftop pool on the 4th floor which did not give the appearance you were on the fourth floor at all. Me and the family spent alot of time here and the place was never crowded except New Year’s Eve which is to be expected. If you come before 1pm the breeze is beautiful. I think the restaurant here Locale served up some excellent fair. Special mentions to Gerard at concierge for his loveliness and warmth always a pleasure and an asset to the team. Also Made at the dreamworks spa for one of the best Balinese massages I have ever had worth all the money. And I want to thank the pool staff on 4th for looking after us :) will definitely revisit . One special mention to Anam who worked in the tours and attractions desk. Thanks for the warning. We had booked an abra ride at new year for a really cheap price and she told us of the perils of such a cheap deal and what we would actually be getting she assuaged our anxiety in a big way without trying to sell us anything just gave excellent advice to the point where we changed our New Years plans and ended up having a better time than what we originally planned. And a crisis was averted thank-you Anam.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rikhshibay Tursunov, Owner at Crowne Plaza Dubai Marina, an IHG hotel
Responded 3 Jan 2024
Dear Kanivao, Thank you for taking the time to review your stay with us. It made our day here at Crowne Plaza Dubai Marina. We are delighted that we were able to make your stay from the moment you arrived and throughout. I am so glad to read so many positive words from you about our hotel and we have managed to exceed your expectations from the quality and variety of our food and the hospitality and genuine care from our colleagues. I appreciate you recognizing our awesome team- I feel so lucky every day surrounded by such fabulous people. We would love to welcome you for another enjoyable and memorable experience in the future and have a great day ahead! Sincerely, Rikhsibay Tursunov Operations Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve returned to this hotel several times, and it keeps getting better every visit. The location is unbeatable, right on the Dubai Marina promenade, offering stunning views and easy access to all the local attractions.
The breakfast here is absolutely fantastic, with a wide variety of options and exceptionally fast, friendly service. The rooms are spotless and well-maintained, ensuring a comfortable stay every time.
A special mention goes to the Club Lounge staff, who create an incredibly welcoming atmosphere that makes you want to spend as much time there as possible. A huge shoutout to the best Mr. Linn, the radiant Miss Cristle, and the always accommodating Mr. Wai. They truly make the experience exceptional.
Read more
Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crowne Plaza Dubai Marina, Owner at Crowne Plaza Dubai Marina, an IHG hotel
Responded 5 Sept 2024
Dear viktarb2016 Thank you for your feedback on your recent experience in Crowne Plaza Dubai Marina. We're delighted that you had an enjoyable and memorable stay with us. We very much look forward to welcoming you again. Sincerely, Rikhsibay Tursunov Operations Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment that we were checked at the front desk to the excellent personnel at the Club lounge all the staff have been excellent at this Crown Plaza, Dubai Marina.
Monalisa at front desk was exceptional. She was very professional and FAST. She provided us with options to enhance our stay and we received a very significant upgrade at a great price. Very thankful for the offer she provided and the room is phenomenal. Water views of the marina really make this hotel an exceptional location.
Get the club lounge access if you can. Amazing views from the fourth floor overlooking the marina and the staff there are wonderful. I want to personally thank Marsela and Esther for making our visit very special. From the moment we walked in they made us feel like family with the care and attention to detail that helped overcome the stresses that normal life brings. I have not had such a stress-free hotel stay in years and they were directly responsible for that.
Read more
Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rikhshibay Tursunov, Owner at Crowne Plaza Dubai Marina, an IHG hotel
Responded 14 Dec 2023
Dear Crajski, Thank you for your feedback on your recent experience in Crowne Plaza Dubai Marina. We're delighted that you had an enjoyable and memorable stay with us. We very much look forward to welcoming you again. Sincerely, Rikhsibay Tursunov Operations Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place flies under the radar, we have stayed in many of the hotels in Dubai over the past seven years and the Crowne Plazza rates with the best.
From the minute you arrive to the minute you leave the staff cannot be faulted, smiling and helpful, from managers down to the housekeeping and restaurant crew.
The reception acknowledged our IHG status on arrival and looked after us accordingly, the room was large, clean and comfortable with a bed that provided an excellent sleep with comfortable mattress and fine linen. We were upgraded to a marina view and we overlooked the creek and Pier 7. The room furnishings were spotless and mark free, albeit had seen some years’ service. Everything was in the room that you would require for a comfortable stay.
The bathroom was typical Dubai and had a modern shower and extremely comfortable bath, where you could lie out with arm rests for comfort. Towels were fluffy and soft and there were invigorating toiletries.
We had breakfast, which is rare for us, and there was an excellent spread that covered a couple of nationalities. The breakfast staff were excellent and chatty.
One of the good points about the hotel is its location, it is central to the marina walkway, however, you are on the right side of the marina. I.E you are on the opposite side to JBR and therefore you do not get stuck in the traffic when you travel anywhere, which you have to do if you wish to enjoy any of the great eating establishments that are in Dubai.
The hotel is about a 15-20 minute walk down to the main JBR drag/front.
We really enjoyed our stay here and will definitely consider it for our next stay.
Read more
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crowne Plaza Dubai Marina, General Manager at Crowne Plaza Dubai Marina, an IHG hotel
Responded 10 Nov 2024
Dear handyspanner, Thank you so much for taking the time to write this amazing review. It is great to know that you liked our convenient location and that you were able to experience the hospitality and thoughtful service of our colleagues. It is always with a certain pride that we read and share such comments internally. Please be assured that I have personally shared your compliments with the team and have congratulated them on making a positive impact. We very much look forward to welcoming you again. Sincerely, Rikhsibay Tursunov Operations Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had lunch with my officemates early this month inside Locale restaurant. We ordered from the business lunch menu rather than ordering from the ala carte menu thinking it would be quicker, totally understand if the restaurant was packed,, we hardly see any other tables and on every corners there waiters, managers wearing suits standing talking to each other and we had to waive our hands each and eveytime we need something in the table, we have chosen this place over food court and other restaurants in the Marina because this is a 5 star hotel, but the service we had was extremely horrible, although the food was delicious and the ambiance was cozy, the entire experience was ruined by the service. our maincourse was served without clearing the dirty dishes, They served the maincourse without replacing the cutleries and when we asked for the cutleries 3 waiters came and brought the same thing! Seriously need a basic training for the staff and managers, there is one guy who were standing there without checking what's happening! I would never ever recommend this restaurant 6-7 staff on the floor handling 2 tables in the entire place! Just wow! I would highly suggest to give basic service training and food knowledge! No one have an idea what is in the menu!! I felt so ashamed for inviting our officemates! Waste of time!
Read more
Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rikhshibay Tursunov, Owner at Crowne Plaza Dubai Marina, an IHG hotel
Responded 26 Nov 2023
Dear sara8809, Thank you very much for choosing Crowne Plaza Dubai Marina for your stay in Dubai and for sharing your rating with us. I would like to apologize for not meeting your expectations. We strive to make each stay as pleasant and memorable as possible, and I sincerely regret we fell short of our goal. I would greatly appreciate further feedback reference your experience and the opportunity to regain your trust. I am reachable at anna.zheleznyak@ihg.com Sincerely, Anna Zheleznyak R&B General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
If you are looking for a super clean, super functional location, super attentive to customer needs, you are in the right place. Spacious, soundproofed, elegant, clean, fragrant, modern and fully equipped rooms, Crowne Plaza has it all. It is also located on Dubai Marina and a short walk from Jumeirah beach. At the reception there are desks dedicated to excursions that are very useful and super organized. The restaurants and bar inside exceptional as well as breakfast. We also took advantage of the laundry service because the high temperatures, have necessarily made us change clothes several times a day and it proved to be not only efficient and professional but also economical. Ultimately a super exceptional hotel in everything and congratulations to all the staff.
Read more
Automatically translated
Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi all! We stayed at this hotel in April 23, the three of us with friends, there were only breakfasts, but they were like full meals) I travel a lot, but nowhere have I seen hot beef of three types for breakfast besides poultry and red fish! I really liked the meat with cashews in teriyaki for breakfast) only here they served it as a whole fruit in addition to the usual avocado, for breakfast it was the dish of the day! variations of eggs are different every day in addition to omelet, scrambled and boiled. The dish of the day was poached and benedict, French toast, something like a sweet omelette, banana and egg casserole - that’s what I remember) also at every breakfast a chef from a Thai restaurant came up and treated us to a test portion of dessert or salad; we had breakfast in an Italian restaurant. But the most important thing😂they give you containers to take whatever you want with you, of course it’s not advertised and we weren’t impudent, it’s a small paper box where we put what we took and didn’t eat, conscious consumption and the soul doesn’t hurt that the food will be thrown away❤️a huge plus in karma who came up with this idea at the hotel. As a person concerned about the environment, upon arrival I wrote a letter to the hotel manager asking him to reconsider the fact that there are 0.5 bottles in the room, we drink a lot and how much plastic is there? I was told a month later that the hotel now has coolers installed everywhere from where everyone can dial!!! Just bravo 🙌 by the way, I saw this at the Al bandar Rotana hotel 👍🏻 they have coolers installed everywhere. There is a minus, it may be important to someone, the rooms are very small, uncomfortable. The location is gorgeous, on the left is Carrefour 24/7 two meters away, on the right is Marina Mall, and right at the entrance is the Dubai Marina promenade. We went on a boat ride, if you walk 500 meters to the left there is a yacht club and it’s not expensive - 20 dollars per person. We found out whose idea for unusual breakfasts it was, it turned out to be our man’s idea) a very beautiful woman with an ideal figure runs a restaurant, originally from Kyiv, married to an Englishman and living in the UAE for about 10 years, and it immediately became clear why everything is so delicious))) I also want to note the beautiful Nastya from the reception, pleasant, polite, super professional in her field, originally from either Tomsk or Novosibirsk. These two girls complemented the wonderful impressions of the hotel itself) SPA minus one changing room 2 by 2 meters, terrible.
Read more
Date of stay: April 2023Trip type: Travelled with friends
Room Tip:В Марина молл на 5 этаже магазин Brends for less купила купальник Nike за 35 dx, цены отл, но...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in a Standard King Room, a stylish 30 sqm space with a king-size bed, a work desk, ergonomic chair, tea/coffee maker, and the latest in-room technology, including a 43" Smart TV and complimentary Wi-Fi. An extra bed was provided upon request for triple occupancy.
This hotel is one of the best I've stayed in for an overall experience. The location is fantastic, right next to Marina Mall and just a short 10-minute walk to the beach. It’s also close to Pier 7 and DMCC metro, making it easy to explore the area.
The room was spacious, serviced daily, and impeccably clean. The hotel’s common areas were spotless, and the staff was incredibly friendly and welcoming. The breakfast was a highlight, offering an unbeatable variety of food choices. The location also provides stunning views of the Marina and easy access to the beautiful promenade.
Highly recommend this hotel for its exceptional service, prime location, and excellent amenities!
Read more
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crowne Plaza Dubai Marina, General Manager at Crowne Plaza Dubai Marina, an IHG hotel
Responded 29 Dec 2024
Dear 404vasukis, Thank you so much for taking the time to write this amazing review. It is wonderful to know that you liked our convenient location and that you were able to experience the hospitality and thoughtful service of our colleagues. It is always with a certain pride that we read and share such comments internally. Please be assured that I will personally share your compliments the team. We look forward to welcoming you again to the Crowne Plaza Dubai Marina and wish you a great New Year! Sincerely, Rikhsibay Tursunov Operations Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They are private. There was a glass sliding door between the shower and wc and a wooden door which went across the whole bathroom area - we didn't find that at first as it was a sliding door and hadn't been pulled across.
There are more places to choose from in the Dubai area.
PRICE RANGE
$282 - $587 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiThe Marina
NUMBER OF ROOMS
273
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.