Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
5.0
#87 of 829 hotels in Dubai
Location
Cleanliness
Service
Value
Looking for a place to stay in Dubai? Then look no further than Rixos Premium Dubai, a luxury hotel that brings the best of Dubai to your doorstep.
Guest rooms offer amenities such as a flat screen TV, a minibar, and air conditioning, and guests can go online with free wifi offered by the hotel.
Rixos Premium Dubai features room service and a concierge, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Rixos Premium Dubai, free parking is available.
Close to some of Dubai's most popular landmarks, such as Flying Cup (0.3 mi) and Dubai Water Canal (0.6 mi), Rixos Premium Dubai is a great destination for tourists.
While in Dubai, you may want to check out some of the restaurants that are a short walk away from Rixos Premium Dubai, including Buddha-Bar (0.7 mi), Barasti Beach Bar (1.0 mi), and Observatory Bar & Grill (0.9 mi).
Best of all, Rixos Premium Dubai makes it easy to experience many great Dubai attractions like Dubai Garden Glow, Raffles Botanical Garden, and XPark Jr, which are some popular gardens.
We’re sure you’ll enjoy your stay at Rixos Premium Dubai as you experience everything Dubai has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in a bustling hotspot, Rixos Premium Dubai JBR is lauded for its sparkling clean and spacious rooms with breathtaking views, despite some reports of maintenance issues. The vibrant atmosphere, complete with music, is a hit for many, though it may be too boisterous for some.
Its prime location offers easy access to beaches and nightlife, adding to its appeal. While opinions on value for money diverge, the hotel's luxurious amenities and the commendable service provided by its staff receive high marks from guests seeking a memorable experience.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Relaxing
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Our experience in Rixos Premium JBR of Dubai was simply wonderful. We spent 4 days/3 nights as a Family (a couple with 2 kids) in a Deluxe One Bedroom Suite. The Suite was nicely decroted and well equipped with all what we need. Expresso Machine + Partial Sea view + a lot of Space in both the bedroom and the living room + Nice tasteful colours of furniture & lights. The Pool area just next to the beach was well organized and very clean. The Azur Beach Restaurant and Café serves a high-quality nicely flavoured Shisha as well. The Housekeeping was one of the best we had in comparison to many 5-star luxury hotels that we've been in during the last 7 years. Everbody will make his best to make sure that the hotel guests are satisfied. We had breakfast 3 times in the "Terquoise" main restaurant of the hotel. It was fabulous. Delicious, carefully chosen products with a wide variety of choices. The kids enjoyed some "Cotton Candy" Ice cream by the end of their breakfast meals. The staff working in the restaurant never delayed in taking care of each table especially those tables with families and kids. The location of the hotel in the middle of the JBR area was fantastic. We were surrounded by a lot of nice, well known restaurants and Cafes. Choices for dinner and lunch inside the hotel or in the JBR neighbourhood were sooo many. Besides, the big smile and the friendly attitude of the front desk staff was a souce of joy and comfort that made us feel like home. Thank you Asal and Bibin. Finally, my family and I would like to thank Mr. Salman Khan (Manger of the Guest Relations) for the hospitality and the unique experience he made us live in Rixos JBR. Special Regrds to Mr. Sandy and Mr. Monir (Managers of Front Desk and VIP Guests) who were just amazing and super courteous. This wonderful competent team of Rixos Hotel would definitely never let any guest down. Zero Mistakes :-)
Read more
Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR
Responded 9 Dec 2020
Dear Valued Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Rixos Premium Dubai hotel and are delighted to read that we were able to match your expectations. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. At Rixos Premium Dubai we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon! Best Wishes, Guest Relations Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am on holiday but theres no flight to go anywhere so I decided to stay a night in Rixos Premium. The location is perfect as there are a lot of restaurants in JBR area. And they have a very beautiful beach run by the best team of Azure. Due to covid situation the hotel practices a no-contact check in which is commendable. You sign digitally in the Ipad and you yourself gets your room key to be programmed. Social Distancing and Wearing of Mask within the Hotel area is highly imposed. I would like to say Thank you and well done to Ahmed who welcomed and checked me in. Also, upon reaching the room you will see a sticker that says “The room has been sanitized for your safety”. The room was really clean and fresh, well done to the Housekeeping Team. The towels for the beach you can request from Housekeeping and they bring it to your room sealed in a plastic. It is really comforting to know that everyone’s safety is the priority of this hotel. Well done to the team and I will surely be back.
Read more
Date of stay: May 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Snazarkhan, Guest Relations Manager at Rixos Premium Dubai JBR
Responded 3 Jun 2020
Dear mari_thetravelous, Thank you very much for sharing this great review of your recent stay at Rixos. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Warm Regards, Guest Relations Team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
From the rooms to the hospitality, everything was incredible. Our cleaning staff, such as Mr Manikandan, were all very polite and always left the room in a great condition. The Breakfast staff were so accommodating and always went out of their way to make us feel comfortable. The rooms were spacious and the views were stunning! I will definitely be recommending this hotel to everyone.
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Snazarkhan, Guest Relations Manager at Rixos Premium Dubai JBR
Responded 9 Jan 2020
Dear Guest, Thank you very much for sharing this great review of your recent stay at Rixos Premium Dubai. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon! Best Wishes, Rixos Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a fantastic location with being only a 5 minute walk along the beach to Zero Gravity where they hold amazing Ladies Days and Pool parties. The supermarket is also a short walk along with the Jumeirah Walk where you can find a lot of shops and restaurants.
NEVER use the hotel taxi. We were ripped off twice and after that we always used the local taxis which were over half the price cheaper.
On check in the reception staff were so rude telling us that the room we had paid for wasn't available. After several hours of trying to sort out a room it magically became available again.
They charge £6 for a bottle of water around the pool but get free bottles provided in your room on a daily basis. The pool staff check what room you are in and one day we brought some drinks and snacks from the supermarket to be told that we were not allowed them but to be ripped off even more by their hideous prices. WATER should be provided for free around the pool area considering the heat in Dubai. This is the only hotel I have stayed in Dubai that has charged residents for water. Totally disgusting.
The room was amazing with lovely views of the beach. Toiletries were provided in the room along with a coffee machine, fruit and cake die to birthday celebrations. Our toilet did not work properly for the entire time of our holiday and reported it everyday. On check out we told them as the reception staff just didn't seem bothered.
The Turquoise restaurant provided a good selection of food for breakfast and dinner but sometimes the food could be cold as being left on hot plates which obviously weren't that hot. On arrival they gave everyone a mask which majority of people weren't wearing to be told one day to put my mask on but everyone else wasnt wearing one. Either provide masks to enforce everyone to wear or don't bother!
There was an amazing gym at the hotel which looked over the pool and beach. It was very well equipped and was never too busy.
We attended STK steakhouse one night for Ladies night and the food was great. 3 course dinner and 5 drinks for £50.
Lock stock and barrel is also in the hotel and is open until 3am. Really good atmosphere and music but people were allowed to smoke indoors which was totally off putting so we all left.
Overall a good hotel but would be even better if the reception staff were told about good customer service.
Would like to thank the pool/towel staff and also the bellboy as they were always helpful and very happy.
Read more
Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR
Responded 5 Jun 2022
Dear Valued Guest, We first would like to thank you for choosing our Rixos Premium Dubai Hotel for your holidays in Dubai and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Our staff's professional service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed in this area, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision. Also, we highly value your time and constructive critics regarding positive points. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Please do not hesitate to contact us, if you have any more details to share regarding your stay. Kind Regards, Guest Relations Manager Salman Khan salman.khan@rixos.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We decided to stay here with our twin 9 month old boys and from arrival can fully recommend this hotel, friendly and pleasant staff. Ahmed Mustafi on reception processed us efficiently on arrival and our room was cleaned by Subin who was always attentive and asking if we needed anything.
The hotel is modern and caters to all families, couples and solo travellers, the decor is nice and the view from our room is spectacular.
Location wise this was perfect for us as it gave us options to walk to restaurants close by and also the metro is not to far away. However taxis are always outside the hotel, because we travelled with our boys we used the hotels car to travel to the creek which was needed due to two car seats. Although unsure if it is accepted to hold babies on laps whilst in cars but we didn’t take the chance.
Staff are always on hand and attentive. If you want a sun loungers it is beneficial to be up early but good luck. The azure hotel food was lovey and can fully recommend.
We will definitely be back in the future.
Read more
Date of stay: April 2022Trip type: Travelled with family
Room Tip:If travelling within Dubai with 2 babies it would be beneficial to bring car seats if planning on...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR
Responded 3 Apr 2022
Dear Valued Guest, We first would like to thank you for making our Rixos Premium Dubai hotel your preferred choice for your family holidays. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them (and especially Ahmed Mostafa and Subin) on your behalf for their contribution to your wellbeing whilst in our hotel. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Furthermore, we are glad to read that you really enjoyed our unbeatable location in the heart of Dubai. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon! Warmest Regards, Guest Relations Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in the hotel in December 2020 but for sure I would like to say that this was one of life time experience,We arrived together with my girlfriend and the room was readily available with a sea view as per our preference on the 25th floor.The Room was so clean with an amazing fragrance. Our Dinner was of top welcomed by Joan at the restaurant entrance with a beautiful smile,the waiter Sohil was amazing too,Room cleaning on a daily basis my Mu was just excellent 👌.My girlfriend got a problem with a hairdryer 1 day and I called Housekeeping to fix honestly I cannot forget one gentleman by the Name Dennice who came with a new hairdryer with his colleague to fix it, he was so apologetic and kind through this he helped me book a restaurant that was preferable to my girlfriend who got upset earlier because of the hairdryer, he even noticed that my girlfriend had a birthday the next day and to our surprise when we came from breakfast the following day we found our room decorated with balloons and flowers and my girlfriend’s name on the bed.Generally our stay was unforgettable! Thanks to Dennice and the entire Rixos team, see you again. ALEXANDER and ADI ❤️
Read more
Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR
Responded 16 Jan 2021
Dear choicesDubai, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Regards, Guest Relations Team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed earlier this month at Rixos Premium in JBR & I booked again this weekend with friends because I was so impressed with how meticulous they were with all the current precautions. Service was efficient, all staff proactive positive and helpful. The beach service at Azure was also impeccable. Special thanks to Kevin at the reception who was brilliant. Can’t wait to go back again in June
Read more
Date of stay: May 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Snazarkhan, Guest Relations Manager at Rixos Premium Dubai JBR
Responded 3 Jun 2020
Dear DimaB332, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Warm Regards, Guest Relations Team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They make you pay for the room first, with a no cancellation policy. That's ok. Then, coming from nowhere they send you a new email asking your credit card details, except, this time the price increase by 2000 AED / adult and 1000 AED / child to "offer" you a mandatory/compulsory gala diner. WTF ?! From there you're trapped. If you don't enter your credit card info again then your room is canceled and you'll be charged in full because they consider it as you cancel or a no show. So you fight or you pay this crazy amount for a diner you're forced to take. A complete scam ! Run away !
Read more
Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR
Responded 6 Jan 2021
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Rixos Premium Dubai JBR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall amazing experience. Housekeeping is great, special thank to Sukruth for keeping the room perfectly clean and cleaning on time. Housekeeping is an important part of the stay and I want to thank Sukruth for his professionalism and friendliness. Buffet is really good. We were having breakfast and dinner at the buffet and there was a good selection for everyone. Found hair on the plate and in the food a couple of times, but no big deal. They have servers who put the food on your plate so you don’t touch anything. You have to tell them how much food you want because they put very little. The pool is great, they keep the water cool. Relaxing vocal deep house is playing by the pool. There is access to the beach from the pool, in case if you don’t find a chaise-long, which is gonna happen if you get to the pool later than 7:05am. Fantastic location, right on JBR.
Read more
Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR
Responded 23 Aug 2021
Dear Ernest, We are sincerely grateful for the time you spent to share your comments on your recent stay in Rixos Premium Dubai, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Thank you for your lovely comments regarding the service you received from our team member, we will make sure to share your kind words as we know it will mean a great deal to him. We took good note of your remarks about restaurant and please accept our apologies for that. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Guests Relation Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we arrived until checkout, our experience at the Rixos Premium hotel was just perfect. Mert was the first to greet us upon our very early arrival and was so welcoming and kind enough to accommodate us to our gorgeous sea view room. The room was immaculately clean and luxurious with a spectacular view. The breakfast selection was wonderful and so were the very helpful staff. We went to the gym every day which was great as well. I enjoyed using the sauna after my workout. The pristine beach is so inviting and wonderful to walk along in the early hours of the morning. The pool water temperature is cooled down so you can enjoy it despite the summer heat. The location is great too since it’s on the main JBR walk close to numerous very good restaurants, shopping and movie theaters. My husband and I enjoyed our one-week stay very much and have made plans already to come back as soon as possible! So if you’re planning a trip to Dubai, I strongly recommend staying and experiencing this impeccable hotel. I wish to thank Mert again and also Mert from the reception!
Read more
Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Salman Khan, Guest Services / Front Office at Rixos Premium Dubai JBR
Responded 30 Jul 2021
Dear Kim T, Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Regards, Guest Relation Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Dubai area.
PRICE RANGE
$583 - $1,057 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiJumeirah Beach Residence (JBR) / The Marina
NUMBER OF ROOMS
414
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
