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Dukes The Palm, a Royal Hideaway Hotel

The Palm Jumeirah, Dubai 120015 United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (3091)
Room & Suite (494)
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What is Travellers’ Choice?
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dukes The Palm, a Royal Hideaway Hotel
Updated 27/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#182 of 856 hotels in Dubai
Travellers' Choice
Dukes The Palm, a Royal Hideaway Hotel is the ideal destination for a once-in-a-lifetime family experience in a relaxing, magnificent, and welcoming setting. Located on the iconic Palm Jumeirah in Dubai, it boasts a collection of 279 immaculate guestrooms and suites, and 285 serviced apartments with stunning views of the Palm, Dubai Marina, and the Arabian Gulf. The impressive restaurants, bars, and lounges perfectly align tradition and innovation with the offering of an extraordinary variety of cuisine around the world, from the award-winning Khyber with authentic North Indian cuisine that dates back to Mumbai in 1958, West 14th’s sizzling and succulent steaks to the iconic Dukes Bar for its nostalgic James Bond feel. True to its British charm, Dukes The Palm, a Royal Hideaway Hotel is where the magical and fascinating past comes into life providing the most discerning guests with picture-perfect stays. With an indoor pool, infinity pool, lazy river, and private beach, this comforting retreat promises unrivalled experiences, that are second to none. At Dukes The Palm, a Royal Hideaway Hotel, every stay brings special moments - the art of fine moments.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Valet parking
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Breakfast available
Breakfast buffet
Happy hour
Kid-friendly buffet
Outdoor dining area
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Family rooms
Good to know
Ocean View
Languages Spoken
English, French, Russian, Spanish and 5 more


Full view
83Good for walkers
Grade: 83 out of 100
45Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
4051Reviews397Q+A100Room tips
Traveller rating
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Popular mentions
davebarrett2021 wrote a review Yesterday
1 contribution
This hotel has 2 larger apt blocks in the grounds and in front of the hotel..the apt blocks have dedicated pool area..the pool bar and restraunt that serve the pool/beach is separate buis and you have to pay as you go ..wHo takes credit cards to the beach.?.pool bar was under construction so very unsightly and noisy
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: October 2021
Sleep Quality
Xienon Austine wrote a review Jul 2021
Dubai, United Arab Emirates198 contributions31 helpful votes
Hotel's Favourite
It's the time of the year again for our much-awaited vacation but all flights going to Phils from the UAE were cancelled due to the Delta Variant scare. So instead, we booked a 3D/2N stay at Dukes The Palm last July 5-7, 2021. This was also my staycation gift to my lovely wife for her birthday. We weren't expecting anything for this stay as this was our first time at Dukes. We just want to have fun and celebrate her birthday. But never did we know that this staycation was going to be extraordinary. From the moment we arrived, we already felt our importance. Everyone was warm, happy, and very welcoming - it's the same gestures we see in our families back home every time we go on vacation. We may not be able to see our families this time but we found one here at Dukes the Palm. We were like a family to them. We were treated like VIPs. Everyone was making sure that we were having a great time. It made a remarkable impression to us that even until now we can still remember their genuine smiles in their eyes every time they approach to talk to us and/or offer their help to us. It's a Dream Team. Everyone was remarkable but we would like to thank the following people who made our stay extra special: Mr Lopchan and Mr Majindar who welcomed us with their contagious smiles and warm personalities, Mr Dovran who was very welcoming and helpful during our check-in/out. He was friendly and he never forgot my requests and with that said, a big thank you as well to the Guest Experience Team for the complimentary birthday gift for my wife and also for the welcoming gift. Mr Inderjit for helping us with our luggage. Mr Ram and Ms Ane at GBR for taking care of us during our breakfast. And last but not the least, Mr Sumith Shah for looking after our needs and comfort in our room. We are just ordinary people but the level of service we received from them made us feel like someone special and important. Three (3) days weren't enough and we're so sad to leave so soon. We'll definitely come back again and we highly recommend this hotel.
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Date of stay: July 2021
Sleep Quality
2 Helpful votes
Response from Hotel- cmanager, Propriétaire at Dukes The Palm, a Royal Hideaway Hotel
Responded 17 Jul 2021
Dear Guest, Thank you so much for your positive feedback following your stay. Our dedicated team always aim to give the best experience to our every guest and you will always find them ready to assist at any time. We’re happy to hear we hit the mark for you. We look forward to the pleasure of welcoming you back again in the future. Many thanks, Juan Carlos Reina, General Manager
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Diana R wrote a review 26 Oct
Sacramento, California43 contributions11 helpful votes
We just returned after a five day stay at the Dukes The Palm and it was amazing! The hotel is stunningly beautiful with a grand entrance that features a huge chandelier over fresh cut flowers. The location, on the palm Jumeirah provides easy access to the monorail, which can take you to the tram/metro, or you can make an arrangement to have to the hotel drive you to where you need to go. In our case, we had the car drive us to Expo 2020 and opted to take the metro back. The staff goes out of it's way to ensure that your every need is met - absolutely stellar service at every turn. The breakfast buffet was a fabulous way to start the day - with an ample selection of fresh fruit, cheese, cold cuts, traditional British fare, such as baked beans, sausages and an egg station and a selection of Asian, Arabic and Indian-inspired foods as well. The beach is clean as is the pool and the best way to cool off is to go for a float in the lazy river - so fun! Our room featured a kitchenette and the most comfortable bed ever - everything was clean and housekeeping was efficient and thorough. We needed to get Covid tested prior to our return to the US and the hotel arranged to have the doctor come to our room to conduct the test - results were provided later that evening and the cost was very reasonable. Would highly recommend this hotel to my friends and family and I hope I can come back soon!
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Date of stay: October 2021
jelena p wrote a review 26 Oct
1 contribution
Staff was amazing and the room was so clean. Everyone was very helpfull to provide all necessary information. Food is great, a lot of different things to try. The beach and the pool is also amazing, perfect for the family vacation!
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Date of stay: October 2021Trip type: Travelled with family
LiddyFamily wrote a review 25 Oct
Belfast, United Kingdom15 contributions27 helpful votes
Just back from a weeks holiday in Dukes the Palm and think some of the reviews on tripadvisor are a little over the top. So honest review Pros 1. And definitely number 1 exceptional are the staff. Outstanding service and highly attentive staff. Particularly staff in breakfast buffet and chamber staff. 2. Beautiful infinity pool and Dubai skyline/beach. 3. Location on the Palm 4. Breakfast buffet good choice in our opinion Cons 1. Hotel management please invest in more sun beds and sun umbrellas which is not a significant cost. Witnessed several arguments over users getting frustrated over sun beds. Awful situation to put hotel staff in the middle of unnecessarily. 2. Albeit hotel told us in email no construction going on near the hotel there is a building being renovated next door and another being built apparently beside hotel. Didn’t particularly spoil our enjoyment but guess if you had spent a lot of months saving for a dream trip you might have a little disappointment in this regard. 3. Hotel is small and some parts need a little TLC eg walkway to beach. Hotel more a good 4 star but that’s personal opinion. 4. Air on in bedrooms noisy at night
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Date of stay: October 2021
US$108 - US$273 (Based on Average Rates for a Standard Room)
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
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Frequently Asked Questions about Dukes The Palm, a Royal Hideaway Hotel
Which popular attractions are close to Dukes The Palm, a Royal Hideaway Hotel?
Nearby attractions include Palm Islands (0.5 km), The View at The Palm (0.4 km), and Nakheel Mall (0.2 km).
What are some of the property amenities at Dukes The Palm, a Royal Hideaway Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dukes The Palm, a Royal Hideaway Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dukes The Palm, a Royal Hideaway Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Dukes The Palm, a Royal Hideaway Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Dukes The Palm, a Royal Hideaway Hotel?
Conveniently located restaurants include Khyber, Little Miss India, and Frevo.
Are there opportunities to exercise at Dukes The Palm, a Royal Hideaway Hotel?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Dukes The Palm, a Royal Hideaway Hotel have airport transportation?
Yes, Dukes The Palm, a Royal Hideaway Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dukes The Palm, a Royal Hideaway Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Dukes The Palm, a Royal Hideaway Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dukes The Palm, a Royal Hideaway Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Hindi, and Arabic.