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Hilton San Salvador

89 Av Norte 11 Calle Poniente Colonia Escalon, San Salvador 1101 El Salvador
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Traveller (228)
Room & Suite (111)
Dining (35)

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About

#3 of 57 hotels in San Salvador
Location
Cleanliness
Service
Value
With the distinction of housing the city's largest hotel convention center, we provide access to 27 well-equipped meeting rooms, two grand ballrooms, and comprehensive catering services. Additionally, guests can indulge in our onsite dining options, relax by the outdoor pool, and take advantage of our Executive Lounge for added comfort and convenience. Conveniently situated within the World Trade Center Complex, our location is just a short four-mile drive away from the historic downtown area, and a mere 10-minute journey from both the San Salvador Volcano and the Metropolitan Cathedral.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Solarium
24-hour security
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Room service
Safe
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
Quiet
Languages Spoken
English, French, Spanish, Italian
Hotel links
Special Offer:Price Match Guarantee

Location

89 Av Norte 11 Calle Poniente Colonia Escalon, San Salvador 1101 El Salvador
Hilton San Salvador
847Reviews16Q+A100Room tips

Reviews
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Darryl C wrote a review Mar 2024
Winder, Georgia5 contributions1 helpful vote
My wife and I needed a getaway, and we chose El Salvador. The hotel is located in the capital, San Salvador, but slightly out of the congestion of downtown. There are several employees at the front desk including a concierge. Most employees are bilingual. Our room was comfy and clean. Only negative was it didn't have a refrigerator. Ice machine was near the elevator so not too far, but not on every floor. Breakfast was included for diamond members, so we enjoyed the fabulous breakfast buffet everyday. We ate dinner each day we were there. I am semi-fluent in Spanish so I can communicate when the staff pretty easily. But Roberto did a great job conversing with us in English. He was polite and courteous and attentive. Fernando was also awesome. He guided us on places to see while we were in El Salvador and even showed us pictures of places. His English is pretty good as well. Both of these gentlemen were great. The food was good and prices were fair. Gratuity was included on service bills everywhere we went including the hotel, so a tip isn't necessary unless you want to reward exemplary service. Overall, we were satisfied with the hotel. There's a restaurant, bar, souvenir store, and coffee shop in the hotel. ATM is not in the hotel, but it is a 3-4 minute walk across the street. I recommend to Hilton members and other potential guests looking for a comfortable stay.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hilton San Salvador, Owner at Hilton San Salvador
Responded 3 weeks ago
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day. It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel. We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more. We sincerely thank you for choosing our hotel and for sharing your experience with us. Regards, Rodrigo Rivas Customer Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JERODRIG R wrote a review Aug 2023
Houston, Texas29 contributions8 helpful votes
Hotel's Favourite
The room was clean and the bathroom was very spacious. The shower was updated. The breakfast was wonderful. The hotel has everything you need. They arranged a shuttle to transport us to the airport after our original driver canceled.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Sieffre Scott Josif wrote a review Dec 2023
San Francisco, California159 contributions118 helpful votes
This is a really nice property in the Hilton chain. Every staff member, no matter their position, was so nice and helpful. Breakfasts are quite good. Lunch and Dinner was OK. I'd recommend quieter rooms on the north facing side of building. The other side faces the convention center where there are frequent late night late parties with loud music.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Experience Champion, Owner at Hilton San Salvador
Responded 26 Jan 2024
Thank you for taking the time to share your experience with us. We're delighted to hear that you found our property to be pleasant and that our staff members provided you with excellent service throughout your stay. Your feedback regarding breakfast is appreciated, and we'll certainly take note of your comments regarding lunch and dinner to ensure we continue to improve. We apologize for any inconvenience caused by noise from the convention center. We understand the importance of a peaceful stay and will do our best to accommodate your preference for quieter rooms on the north-facing side in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience. If there's anything else we can assist you with, please don't hesitate to reach out. Rodrigo Rivas Customer service manager customer.servicerd@agrisal.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gonzalo wrote a review Dec 2023
Houston, Texas43 contributions27 helpful votes
+1
During my recent visit to San Salvador, I had the pleasure of staying at the Hilton Hotel, formerly known as Crowne Plaza San Salvador, and it was a delightful experience. Situated in the vibrant El Escalón neighborhood, renowned for its beauty and affluence, the hotel proved to be a convenient choice, especially for those keen on exploring nearby tourist attractions. Although my stay coincided with the hotel's transition to the Hilton brand in early October, the staff's warmth and helpfulness were noteworthy. Our initial room, positioned near the emergency exit, prompted us to request a change, primarily due to a lingering humidity scent. The accommodating staff promptly relocated us to a room with an improved view, yet, unfortunately, the persistent odor persisted. Despite the setback with the room, the staff's responsiveness was commendable. Regrettably, the same musty smell persisted in the alternate room, leaving me to wonder if it emanated from the air vents. This issue, coupled with a somewhat firm bed and the impression that daily bed sheet changes were overlooked, gave me pause. Nevertheless, the hotel boasts a stunning view of the San Salvador volcano, and I thoroughly enjoyed the pool and bar area. Looking ahead, with Hilton now at the helm, I am optimistic about potential renovations that could address these concerns and elevate the overall experience. Despite challenges with the room, my stay at the Hilton Hotel in San Salvador was overall enjoyable, and I am hopeful for positive enhancements in the future.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Experience Champion, Owner at Hilton San Salvador
Responded 26 Jan 2024
Thank you for sharing your detailed feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed the amazing views of the volcano. We sincerely apologize for any inconvenience you experienced with the room conditions, including the persistent odor and the issues with the bed sheets. Your comments regarding the staff's warmth and helpfulness are greatly appreciated, and we will ensure to acknowledge their commendable responsiveness. We understand the importance of a comfortable and pleasant stay for our guests, and we take your feedback seriously. Regarding your concerns about the room conditions, we will investigate and address these issues promptly to ensure they are resolved for future guests. We are committed to providing a high-quality experience for all our guests, and your feedback helps us to identify areas for improvement. We are also excited about the potential renovations under Hilton's management and are optimistic about the positive enhancements they will bring to our hotel. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future. If there is anything else we can assist you with, please do not hesitate to contact us. Rodrigo Rivas Customer service manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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isabella820 wrote a review Nov 2023
Vienna, Virginia84 contributions91 helpful votes
This hotel is centrally located and has all the amenities one would need. It does however need improvements. The entire lobby is beautiful, clean, and looks updated, and has a nice scent. It seems the rooms (carpets) have not beed updated since Hilton took over. The coffee shop was a highlight and major bonus for opening 24/7. A few staff members that stood out and exceeded service were Santiago (concierge), Carlos Galdamez, and from the coffee shop Norma and Yamileth. All four of these individuals were friendly, kind, welcoming, and showed true Salvadoran spirit. I was a bit disappointed with check in staff as they did not go over the property or 7th floor perks. Overall, a good stay for the price but I hope some updates to the rooms/pool area are made in the near future.
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Date of stay: November 2023
Cleanliness
Service
Sleep Quality
Room Tip: 7th floor lounge service is great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Experience Champion, Owner at Hilton San Salvador
Responded 26 Jan 2024
Thank you for sharing your detailed feedback about your stay with us. We're glad to hear that you found our hotel centrally located with all the necessary amenities, and we appreciate your positive comments about our lobby and coffee shop. We apologize for any disappointment regarding the condition of the rooms. Your feedback about the carpets not being updated since our transition to Hilton is duly noted, and we will take this into consideration for future improvements. We're delighted to hear that several of our staff members, including Santiago, Carlos Galdamez, Norma, and Yamileth, provided you with exceptional service. We will be sure to pass along your compliments to them. Regarding your experience during check-in, we apologize for any oversight in not providing information about the property or seventh-floor perks. Your feedback helps us to identify areas where we can improve our guest experience. We appreciate your overall positive review and your suggestions for updates to the rooms and pool area. We will certainly take your comments into account as we strive to enhance our facilities for our guests' enjoyment. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future. If there is anything else we can do to assist you, please don't hesitate to reach out. Rodrigo Rivas Customer service manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JV 22102 wrote a review Sept 2023
Luxembourg3 contributions1 helpful vote
This hotel stands for its location next to the main business center of El Salvador city. It connects directly to the business center and offers a large campus with 24h coffee shop. The lobby is huge and you have a decent gym and nice pool. Staff is very nice. Level of service is another story. When checking in, although we were already advanced in the afternoon, my colleague's room was not ready. The day after, coming back at 6:30, they were just cleaning my room. The room itself is comfortable but nothing really special except the fact that the power socket extension did not work. In any case, could do better
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kc10buckeye wrote a review Aug 2023
Vacaville, California6 contributions2 helpful votes
Very nice hotel across the street from the Plaza Futura. Gated hotel with security on property. The breakfast buffet and pupusas are excellent…fresh squeezed juices as well. The rooms are clean and very comfortable beds. If you prefer bar soap for your face make sure you bring your own. The rooms only have refillable soaps and lotion. Great bar and pool as well. I will definitely be back.
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Date of stay: August 2023Trip type: Travelled on business
Room Tip: There is an attached convention center so make sure you check the event’s schedule.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jon B wrote a review May 2023
Bermuda32 contributions6 helpful votes
I was there for a sports seminar and we are received excellent service throughout our stay. From reception to dining to housekeeping everyone was very friendly and professional I couldn’t believe the number of conferences going on simultaneously-and the high level of catering at all meals If you want a break from all things conference walk across the bridge just off reception to some fabulous restaurants
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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harpreeth wrote a review Mar 2023
Chandigarh, India100 contributions25 helpful votes
Elegant and superb stay . The rooms are fantastically spacious . Wonderful hospitality courteous staff wide variety of breakfast . Only thing English is not their primary language maximum staff speaks Spanish .
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: The Rooms opposite the pool is fantastic choice to stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jdonatelli2 wrote a review Feb 2023
Jenkintown, Pennsylvania20 contributions22 helpful votes
My first visit to El Salvador was for pleasure. Helpful attentive staff and the amazing daily buffet breakfast we ate on the patio each morning with volcano views & a lovely woman made fresh pupusas-so delicious- all made our experience so enjoyable. We really liked lounging by the pool when we returned from sightseeing… we used the hotel drivers to take us around town & beyond! Conferences, weddings & other events kept the hotel lively which we enjoyed. I was even able to watch the Super Bowl on a big screen set up in the bar area-a great surprise. Daily morning visits to the fully equipped gym. Centrally located but tucked away in a nice neighborhood, close to lots of restaurants for easy evening dining if you want to leave the hotel-which we did several nights via hotel taxi. Our room overlooked the beautiful volcano & courtyard. A nice coffe shop in the lobby has quick bites for lunch/snacks. My friend had stayed here many times, I now know why she is a repeat customer.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$229 - $311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson san salvador, san salvador radisson
FORMERLY KNOWN AS
Crowne Plaza San Salvador-Conference Center
LOCATION
El SalvadorSan Salvador DepartmentSan Salvador
NUMBER OF ROOMS
198
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON SAN SALVADOR - Hotel Reviews & Price Comparison (El Salvador) - Tripadvisor

Frequently Asked Questions about Hilton San Salvador
Which popular attractions are close to Hilton San Salvador?
Nearby attractions include Índigo Gastrolounge (0.04 km) and Seven 0 Seven (0.1 km).
What are some of the property amenities at Hilton San Salvador?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton San Salvador?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hilton San Salvador?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton San Salvador?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hilton San Salvador?
Conveniently located restaurants include Don Li Express Torre Futura, Koi Sushi, and Kamakura.
Are there opportunities to exercise at Hilton San Salvador?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hilton San Salvador have airport transportation?
Yes, Hilton San Salvador offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton San Salvador?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton San Salvador offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton San Salvador?
The staff speaks multiple languages, including English, Spanish, French, and Italian.