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Holiday Inn San Salvador

Urb. y Blvd. Santa Elena y Calle Pital Oriente y Calle Pital Oriente, San Salvador 1501 El Salvador
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Traveller (144)
Room & Suite (70)
Videos (1)

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About

#5 of 57 hotels in San Salvador
Location
Cleanliness
Service
Value
San Salvador Hotel with Extensive Meeting Space Whether you're in the area for business or leisure, the Holiday Inn® San Salvador Hotel is your ideal choice, with high-quality amenities, great service and an unparalleled location in the city. We are situated in Santa Elena, a great area for business and commerce, with easy access to the airport and Puerto La Libertad. Nearby major corporations include Holcim, Xerox, Nestle, Teleperformance. Also, Avianca Airlines main offices and the US Embassy are less than a mile away. Guests can go shopping at La Gran Vía and Multiplaza Malls, located just five minutes away, or enjoy a show at the Teatro Presidente. While in San Salvador, you can also visit the Museo Nacional de Antropología and the Parque Nacional El Boquerón, which offer great entertainment for the entire family. Also, Plaza Madero and Plaza Santa Elena, where you will find a great variety of restaurants, cafés, stores, pharmacies and banks, are right across the street.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Shuttle bus service
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Hair dryer
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Spanish, Arabic
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

Urb. y Blvd. Santa Elena y Calle Pital Oriente y Calle Pital Oriente, San Salvador 1501 El Salvador
Holiday Inn San Salvador
500Reviews4Q+A34Room tips

Reviews
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Katiusca Egipciaco wrote a review Oct 2023
Mayaguez, Puerto Rico62 contributions46 helpful votes
The hotel is in a great locationand has good amenities. So note that there's quite a bit of traffic on this area. The rooms were spacious but, there was no refrigerator to keep drinks cool. This, however, wasn't an obstacle to keep me from working. The staff was very friendly and help us with our needs, including arranging transportation.
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Date of stay: August 2023Trip type: Travelled on business
Room Tip: No refrigerator
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Scott wrote a review Dec 2022
La Libertad Department, El Salvador8 contributions3 helpful votes
Hotel's Favourite
I've stayed at this hotel twice this year and have been pleased with the hotel overall. The rooms are very clean and well maintained. The breakfast buffet was also satisfying. The price is somewhat high during the weekdays I assume for business travellers and they add $10.00 for an additional guest than 1, maybe this is normal but I have not noticed this before. The staff is friendly but could use some training in hospitality. I assume they do not speak English but am not sure as I am fluent in Spanish. I am staying there again on December 31st with my family.
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Date of stay: December 2022
Location
Cleanliness
Service
Room Tip: The view of the volcano is nice but the other side has less traffic noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rick B wrote a review Mar 2023
9 contributions3 helpful votes
+1
Sadly, This hotel did not meet our expectations. It looks fairly new and maybe not quite ready. Location is difficult to get to it and can be confusing with heavy traffic.Most of the staff are very attentive but needs to improve. Room was clean but had no towels till we asked. Room design is a bit add.no small refrigerator in room ,which is essential in El Salvador to keep cool drinks. we stayed only two nights, which I was glad we did not booked any more.Pool is small. bar did not know drinks. we ended walking away as did not even had the drink that were being advertised. Positive: Breakfast buffet was very good and across street there is many restaurants. Views to Volcano are beautiful .
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Experience Champion Holiday Inn San Salvador , Owner at Holiday Inn San Salvador
Responded 16 Mar 2023
Dear ebo731: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Luis Alfonso Moreno wrote a review Jan 2023
1 contribution
We came to this hotel a year ago for vacations, we left this hotel looking forward to come back and here we are again enjoying one more time our stay in this beautiful hotel, since you enter to its premises you are welcome the staff from the front desk are extremely friendly they recognized us immidiately so they welcome us with a hug they make us feel like a home. Same happen when we made use of the cafeteria we can tell how happy they were to see us again but we were more happy to see them again. Last but not least the housekeeping personal they were also very happy to see us again they are as everybody in this hotel so professionals and friendly and always making sure that we counts with all we need in our room. We will leaving the hotel in a couple of days but I can assure God's will that we will again looking forward to come back for our next vacations, thank you to those that work behind scenes like the people in charge of the reservations online and other office people that we not see but that we know they there to help us anything. Thank you...thak you...thank you all and God bless you!!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Abraham S wrote a review Nov 2022
1 contribution
Excellent service is the trade mark of this hotel, rooms are not the best but service alone makes the stay pleased. Complementary morning breakfast has a variety of fresh and delicious options and the all you can eat pupusas are and excellent treats.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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DWD222 wrote a review Apr 2021
Charlottesville, Virginia1 contribution
The hotel is centrally located right near the US Embassy. The service was excellent and the staff was bilingual in English and Spanish, for the most part. The hotel was clean and neat. I'll definitely be staying there again!
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayInn SanSalvador, Owner at Holiday Inn San Salvador
Responded 31 May 2021
Dear guest, Thank you for rating us and for sharing your comments. We are located in one of the best areas in the city near the US Embassy, shopping malls, restaurants in front of the hotel, etc. All the staff do their best providing you with the best service experience that we always want for you. We hope to see you soon. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dricardoromero wrote a review Mar 2021
1 contribution
Service was good, front desk personnel cordial Breakfast was too expensive.. I'd stay again, but eat breakfast somewhere else. my stay was not too long so i did nit get to see the rest of the facilities. i hope to enjoy all facilities next time
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayInn SanSalvador, Owner at Holiday Inn San Salvador
Responded 12 Apr 2021
Dear guest, Thank you very much for rating us and for sharing your experience. It was a placer for us to have you at Holiday Inn San Salvador We apologize for the inconvenience we may have caused with the price, unfortunately breakfast was not included in your rate but we use feedback such as yours to continuously make changes to our brand, we appreciate your comments and we hope to do better next time. Again, thank you for choosing Holiday Inn and we hope to see you soon. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anishka1020 wrote a review Mar 2021
1 contribution
Had a wonderful stay. Great service from all the staff. Thank you for all the accomodations. Amazing costumer service. Rooms are very clean and neat. Stay met my expectations. Thank you for a great stay.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayInn SanSalvador, Owner at Holiday Inn San Salvador
Responded 12 Apr 2021
Dear Anishka1020, Thank you for choosing us on your last visit to our country. We are very proud to know that we have met your expectations. It was a real pleasure to serve you and give you the service experience that we always want for you. We hope to see you very soon. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Willie B wrote a review Jan 2021
Sarasota, Florida43 contributions55 helpful votes
Very nice, clean, safe hotel located in a good area close to the US Embassy. We arrived very late at night, and the gentleman at the front desk even called my phone to make sure everything was ok and that we would still be checking in. I apologized for coming so late and he said it was no problem at all, he would wait for us. When we arrived, he promptly checked us in after a quick temperature check to enter the building as required by law currently in El Salvador due to the Covid-19 situation. Our room was spotless and the bed was so comfortable we did not want to get up the next morning! The room on the seventh floor was very quiet and had lovely views of the city. My wife unfortunately came down with a sinus infection while we were on our trip (not Covid!) and the staff went out of their way to ensure we were comfortable, even bringing us some cups of hot water so we could make tea. The room had plenty of clean towels, toiletries, excellent water pressure and plenty of hot water in the shower, etc. The hotel is also well-lit and has 24 hour security to ensure your safety. Highly recommend to all!
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Date of stay: December 2020
Value
Service
Sleep Quality
Room Tip: Lovely views from most of the rooms, either of the volcano or the city!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayInn SanSalvador, Owner at Holiday Inn San Salvador
Responded 11 Jan 2021
Dear Willie B! Thank you very much for your wonderful comment about your recent stay with us. We are very glad to know that we have met your expectations. We are also very proud of our staff, they always do their best to make feel at home and our goal will always be to provide you with outstanding service experience. It is a pleasure for us to have have you at Holiday Inn San Salvador and we hope you will visit us on your next trip to the city. Again, thank you very much for sharing your experience. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tintnanoo wrote a review Nov 2020
Alexandria, Virginia1 contribution
The hotel told us that for our safety no one will enter our room while we stay but the hotel made mistakes and sent the house keeper to enter our room in pandemic time. The service was terrible when we asked what we need towels and etc, no one came to sent any.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Experience Champion Holiday Inn San Salvador, Atención al huésped/Recepción at Holiday Inn San Salvador
Responded 23 Nov 2020
Good Morning tintnanoo We apologize for our confusion and coming in to clean your room. It was a mistake and we´ll continue to improve our internal communication so that it does not happen again. We guarantee that our cleaning processes are very high and are updated to this new era, all staff follow cleaning protocols for you and all employees safety. Upon mentioning what happened, we immediately offered a sincere apology and offered to send all the amenities you might need. We packed everything you asked for and much more in a large box, we are sorry that it was not enough for you. We are very sorry that we cannot meet your expectations in this opportunity. We can confirm that day by day we are improving to continue being the great hotel that people love and evolving in cleaning standards in this new normality. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$205 - $257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn san salvador hotel san salvador, san salvador holiday inn
LOCATION
El SalvadorSan Salvador DepartmentSan Salvador
NUMBER OF ROOMS
131
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN SAN SALVADOR - Hotel Reviews & Price Comparison (El Salvador) - Tripadvisor

Frequently Asked Questions about Holiday Inn San Salvador
Which popular attractions are close to Holiday Inn San Salvador?
Nearby attractions include Multiplaza (1.1 km), La Gran Via (0.9 km), and Dreamland (0.9 km).
What are some of the property amenities at Holiday Inn San Salvador?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn San Salvador?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn San Salvador?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn San Salvador?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn San Salvador?
Conveniently located restaurants include Hacienda Real El Salvador, La Pampa Argentina, and Panaderia San Martin.
Are there opportunities to exercise at Holiday Inn San Salvador?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn San Salvador have airport transportation?
Yes, Holiday Inn San Salvador offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn San Salvador?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn San Salvador offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Holiday Inn San Salvador?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.