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Ibis Kiev Railway Station

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6 Polzunova St Central Railway Station, Kyiv (Kiev) 03049 Ukraine
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Traveller (231)
Room & Suite (93)
Dining (23)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#7 of 183 hotels in Kyiv (Kiev)
Location
Cleanliness
Service
Value
Travellers' Choice
ibis Kiev Railway Station hotel is located in close proximity to main attractions of the city. It is just 2 minutes walk from Central Railway station and international airport shuttle bus stop. For business meetings and conventions hotel offers fully equipped conference rooms, free WiFi throughout the hotel and business area. Guests are always welcome at ibis Kitchen Restaurant.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Russian
431Reviews8Q+A24Room tips
Traveller rating
  • 306
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  • 17
  • 5
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Popular mentions
ole s wrote a review 5 Oct
11 contributions2 helpful votes
Since i arrived tired, i just looked forward to a shower and a bed. Little did i know thinks would not go smooth My trip started with me booking prepaid on the hotels homepage. At check-in then the first surprise. Due to law, the hotel is not allowed to withdraw money from inside the EU according to the staff. Please accor stop offering prebooked, if you can't offer it... The staff asked me if I wanted a room at 3rd or 8th floor. I chose 8th, but got 5th. Why offer, if you don't deliver In the room. Which is great, really cozy in the typical Ibis style. I wanted to take a shower. But realized, no towels. Went down to the reception and got the promise of the housemaid soon would come with one. 90 minutes later no sign of her. Luckily the door to the staff area was open, so i had to illegal go inside that area, to take some towels. So if the staff door is closed, please bring your own towels (just in case) The breakfast the next morning was delicious So the hotel is to 5* The staff to 2*
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Date of stay: October 2021Trip type: Travelled solo
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Response from Viktoria Nikitchuk, Other at Ibis Kiev Railway Station
Responded 1 week ago
Dear Ole, Thank you for taking the time to tell us about your experience at the ibis Kiev Railway Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore courtesy points in the amount of 1000 will be issued to your ALL Accor account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager
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ItzakShitrit-2021 wrote a review Sep 2021
1 contribution
The hotel is located close to Kiev Central Railway Station. Transportation from here is available to all points of interest in Kiev and its surroundings. Train and direct bus to the airport. Metro station of line 1. Trains to all of Ukraine. The hotel is new and modern. His rooms are well equipped, clean and very comfortable. 3 large elevators to all 8 floors. 24 hour reception. Free internet. bar. security. Excellent and rich breakfast. The reception staff is courteous, agile and professional. The price is low in relation to the value and much cheaper than similar hotels. The environment of the hotel is safe day and night. Nearby there are many restaurants, shops, food chains, food stalls and kiosks, cash exchange stations, and especially transportation for any issue and anywhere. In short, a great hotel to stay for anyone who wants to travel in Kiev and even interested in making day trips around the city.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Viktoria Nikitchuk, Other at Ibis Kiev Railway Station
Responded 4 weeks ago
Dear ItzakShitrit-2021, We very much appreciate your comments regarding your stay at ibis Kiev Railway Station hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viktoria Nikitchuk - Room Division Manager. ha034-dm@accor.com
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Stuart W wrote a review Sep 2021
Istanbul, Turkey333 contributions58 helpful votes
It would of been 5 stars however on this stay I had a few issues we stay before and enjoy it better than ibis centre this stay we had 2 booking first was in a premium room the 2nd by mistake was a standard was not looking when we booked. Told reception the night before we had extended out stay was told to come back in the morning however they wanted us to move rooms because of the difference room types or pay the extra money i explain it was a mistake on the rooms booking and did not want the hassle of moving rooms so was forced to pay the extra most other hotels would not of worried or less they was fully booked reception not that helpful it was a case of pay or move it was more the attitude of the staff that made it worst. as a nice welcome you get a drink voucher so we had one for 2 free drinks and after a long day it a nice thing. Order 2 gin tonic and was told thats 4 drinks any spirit and mixer is class as 2 drinks in this hotel So settled on a juice for my partner and a vodka for me. On the 2nd booking we got a drink voucher and went to order 2 vodka then we told no it only for beer and wine but a few days ago we had vodka try to explain this and they did not want to listen your made to feel embarrassed. Last time we stayed the restaurant was very good and had dinner most nights but this time the barman was very rude and not friendly so did avoided eating in the hotel. It was just little problems after problems you ask for towels you don't get reception is very under staff and busy. The hotel is in a good location and suite us the rooms are very clean the standard are very small so if your staying more then a few nights go with a premium room housekeepers are friendly we had a room over looking the trains very nice. Süpermarkets near the hotel and places to eat. With all the issues I had the manager did say they would address the prombles did send me some reward points but will not even cover 1 night stay. It a good hotel and very clean and the location is good if you don't want to be right in the center. The staff on reception did not listen things are not as simple as yes and no the barman in the restaurant is rude seem to be a lady walking round who think was maybe a manager who said hello or good morning to people unlike other staff. It a shame I can't give it 5 maybe if we stay again I hope the issue that I said about have been resolved because it's a nice hotel
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Rooms are small Staying more then a few days get a permier room
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Response from Viktoria Nikitchuk, Other at Ibis Kiev Railway Station
Responded 4 weeks ago
Dear 802stuartw, Thank you for choosing ibis Kiev Railway Station hotel during your recent visit to Ukraine and for taking the time to post your detailed review. I am very sorry we fell short in in meeting your expectations in some ways. Please, take my sincere apology for any inconveniences you had been experiencing during your stay in our hotel. I have already talked to all responsible managers and reinforced improvement and service excellence actions. Therefore, I can promise you we will do our best to change your impression of the service in our hotel. Once again, thank you for your valued feedback and we hope to have another chance for better serve in the near future. Sincerely, Viktoria Nikitchuk - Room Division Manager. ha034-dm@accor.com
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Kateryna L wrote a review Sep 2021
Ukraine1 contribution
I really liked the service at the hotel. The staff always helps with the destinations, everyone knows English and very helpful. The room was very clean and comfortable. Thank you so much for your excellent service!
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Viktoria Nikitchuk, Other at Ibis Kiev Railway Station
Responded 4 weeks ago
Dear katerynal452, We very much appreciate your high rates and kind words regarding your stay at the ibis Kiev Railway Station. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Please always feel welcome at ibis Kiev Railway Station! Sincerely, Viktoria Nikitchuk - Room Division Manager. ha034-dm@accor.com
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Olya K wrote a review Sep 2021
2 contributions
Pleasant and professional staff. Wonderful breakfasts in the restaurant. Cleanliness in the room and throughout the hotel at the highest level + very convenient location if you need a train or airport in the morning. We will definitely stay again.
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Date of stay: August 2021Trip type: Travelled with friends
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Response from Viktoria Nikitchuk, Other at Ibis Kiev Railway Station
Responded 4 weeks ago
Dear oljakL, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv and for taking time to share your impressions following the recent stay with us. It is always a pleasure to receive positive and detailed feedback, especially when it comes about service experience. Our main goal is to make our guest feel welcome and heartwarming - your kind words make me believe it happen! Thank you again and please always feel welcome at ibis Kiev Railway Station hotel! Sincerely, Viktoria Nikitchuk - Room Division Manager. ha034-dm@accor.com
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PRICE RANGE
US$48 - US$82 (Based on Average Rates for a Standard Room)
LOCATION
UkraineKyiv (Kiev)
NUMBER OF ROOMS
281
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Frequently Asked Questions about Ibis Kiev Railway Station
Which popular attractions are close to Ibis Kiev Railway Station?
Nearby attractions include Kyiv Railway Museum (0.2 km), Saint George the Victorious Church (0.2 km), and Monument to Anton Pavlovich Chekhov (0.4 km).
What are some of the property amenities at Ibis Kiev Railway Station?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ibis Kiev Railway Station?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ibis Kiev Railway Station?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Ibis Kiev Railway Station?
Conveniently located restaurants include Mama Manana South, CHINA MA, and Semifreddo.
Are any cleaning services offered at Ibis Kiev Railway Station?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ibis Kiev Railway Station?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ibis Kiev Railway Station offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Ibis Kiev Railway Station?
The staff speaks multiple languages, including English and Russian.
Are there any historical sites close to Ibis Kiev Railway Station?
Many travellers enjoy visiting The Holy Dormition Kyiv Caves Lavra (4.7 km), The House with Chimeras (3.1 km), and Kiev Funicular (3.5 km).
Is Ibis Kiev Railway Station accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.