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Hyatt Place Santiago/Vitacura
Avenida Américo Vespucio Norte 1597, Santiago 7630293 Chile
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Avg. $218 /night, 9/15 - 9/16
$377
per night
$286
per night
$195
per night
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4.5
#41 of 235 hotels in SantiagoLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hyatt Place Santiago Vitacura is an excellent choice for travellers visiting Santiago, offering a charming environment alongside many helpful amenities designed to enhance your stay.
For those interested in checking out popular landmarks while visiting Santiago, Hyatt Place Santiago Vitacura is located a short distance from Iglesia de San Vicente Ferrer Los Domínicos (1.0 mi) and Teatro Municipal Las Condes (1.3 mi).
Hyatt Place Santiago Vitacura is a charming hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features a rooftop terrace and a concierge. Plus, guests can enjoy a rooftop pool and an on-site restaurant, which have made this a popular choice among travellers visiting Santiago. For guests with a vehicle, free parking is available.
If you’re looking for a cafe, consider a visit to Brussels Heart of Chocolate, Gregoria Cocina, or Cafe Nicolas, which are all conveniently located a short distance from Hyatt Place Santiago Vitacura.
If you are interested in exploring Santiago, check out one of the art museums, such as Museo Chileno de Arte Precolombino, Museo Violeta Parra, and Ralli Museums.
Enjoy your stay in Santiago!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Babysitting
Children's television networks
Paid private parking on-site
Car park
Wifi
Sauna
Pool / beach towels
Rooftop pool
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Fireplace
Housekeeping
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mountain View
Residential Neighbourhood
Languages Spoken
English, Spanish
Location
Avenida Américo Vespucio Norte 1597, Santiago 7630293 Chile
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Arturo Merino Benitez Airport
18.4 km•
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Car Hire
45 Restaurants
within 0.5 kilometers
1,931Review37Q+A36Room tips
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We perform checks on reviews.
Traveller rating
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Detailed Reviews
This hotel is very comfortable and after 6 nights I could easily stay a little longer.
Room was spacious with a morning view to the mountains, a large sofa, spacious clean new bathroom, comfortable bed with really nice bedding.
The most fun was a swim at the end of the day. Pool is not large and it's inside but surrounded by windows with a beautiful view. After the swim we'd sit outside on the spacious roof deck with a fantastic NE view of mts. We tried to spend ever afternoon there relaxing. It was best part of our stay.
We took the subway daily. Sometimes walking 20-35 minutes and sometimes taking the bus to the station. The hotel can tell you the numbers and bus station is right at corner of hotel. Very easy once you know the bus numbers. Bus portion did not increase total cost but you must have a BIP card with money on it.
On a negative note, although there is no smoking on the roof terrace, often people still would smoke despite signage (too limited in my opinion) and no ashtrays. And I was sure I smelled cigarette smoke in our room as I was trying to fall asleep 2 nights.
Also, hotel will not call the city official taxi for you. Only the hotel taxi service which is about 30% higher than Uber or black/yellow taxi.
Room was spacious with a morning view to the mountains, a large sofa, spacious clean new bathroom, comfortable bed with really nice bedding.
The most fun was a swim at the end of the day. Pool is not large and it's inside but surrounded by windows with a beautiful view. After the swim we'd sit outside on the spacious roof deck with a fantastic NE view of mts. We tried to spend ever afternoon there relaxing. It was best part of our stay.
We took the subway daily. Sometimes walking 20-35 minutes and sometimes taking the bus to the station. The hotel can tell you the numbers and bus station is right at corner of hotel. Very easy once you know the bus numbers. Bus portion did not increase total cost but you must have a BIP card with money on it.
On a negative note, although there is no smoking on the roof terrace, often people still would smoke despite signage (too limited in my opinion) and no ashtrays. And I was sure I smelled cigarette smoke in our room as I was trying to fall asleep 2 nights.
Also, hotel will not call the city official taxi for you. Only the hotel taxi service which is about 30% higher than Uber or black/yellow taxi.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Ortiz, General Manager at Hyatt Place Santiago/Vitacura
Responded 27 Feb 2020
Dear Guest, Thank you very much for your time in sharing your comments regarding your stay in our property. It´s nice to read that you have enjoyed your long stay at the hotel, especially for the spacious guestroom and the Terrace and facilities for enjoying the beautiful views to the Andes. Please know that your feedback is extremely valuable to us. We will utilize your response to make every guest experience the best it can be. We hope to have the opportunity to welcoming you again in your next visit to Santiago. Sincerely, Sergio Ortiz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The whole team was professional and courteous, even during difficult times. The installations were impecable and the food was delicious. We felt the safety and health of the guests and team were taken seriously and that was only the cherry on top.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We enjoyed our stay at Hyatt Place Vitacura. The rooms were very comfortable and spacious and the view from the Sky Deck was great. The location was very good in a quiet and attractive area with a number of restaurants and shops nearby. The staff were very friendly and helpful. Would recommend staying here.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not very beautiful, kind of out dated but with a nice system to check in, in which the person respects your needs (not all of them, but some). Housekeeping is kinda pushy with cleaning every day, which is annoying. I mean, you rent a room, you want to use it, not be led out every day to clean obsessively. Windows don't open, which is not nice. No fresh air. I think I like it but needs updating. Did not enjoy being charged taxes for being chilean, when tourists are not charged this. In nice places, they help their locals.
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Date of stay: March 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Finding blood on sheets after housekeeping's appearance is unacceptable. For a long stay, some of the staff seem more interested in making the stay unwelcoming that giving thanks for clients that give them business. Paying for the stay is complicated and can lead to double charges, if you do not pay attention. AC sucks, does not work properly. Some staff are nosy and out of place, should mind their own business. Housekeeping demanded to enter room every day, even though covid restrictions and would not respect personal items or privacy, while not being able to actual clean well (always excuses to leave room not well done). Also, housekeeping would use information of client's wishes to make stay unpleasant. The hotel is not for guests, it's for the staff. Noisy, unwelcoming, food is fattening, There's no privacy or respect for personal items.
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Date of stay: December 2021Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Ortiz, General Manager at Hyatt Place Santiago/Vitacura
Responded 30 Sept 2022
Dear mariatravelawesome7, During the extended stay of some months in our property, our staff did their best in accommodating your requests and constructive comments were considered. Some of our management team members, including myself, had conversations with you and were are sorry that you left the hotel with the feelings and impressions that you described. Our purpose is to care for our guest and your comments are always welcome to improve our services and facilities. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went for a weekend stay just so we could relax a couple of days. Everything was underplanned. The pool had a maximum of 4 people (because of the pandemic). But one family spend like 4 hours on it so nobody else could use it. The waiter at the restaurant was never available so it was hard to order for anything and also it was hard to ask for the check because no one was there for like half an hour.... we are going to leave asap
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This Hyatt was in a nice part of Santiago that was very walkable to restaurants, markets, and fairly close to San Cristobal. The staff was efficient and nice. I want to take a moment to comment on how hard the cafe staff seems to work. There was a man working breakfast bussing tables and restocking the buffet and he was still there in the evening and waited on us when we came in late and were too tired to go out. So props to him!
My only negative was that my bathroom had kind of a mildew smell and when I asked my friends if their rooms had the same issue, they said yes. Other than that, it was a nice stay.
My only negative was that my bathroom had kind of a mildew smell and when I asked my friends if their rooms had the same issue, they said yes. Other than that, it was a nice stay.
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Date of stay: August 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Ortiz, General Manager at Hyatt Place Santiago/Vitacura
Responded 1 week ago
Thank you for your comments. We much appreciate your feedback about our staff and service. Regarding the mentioned situation, is absolutely valid your appreciation and we have worked with the department on charge in order to correct the indicated. We hope to be able to host you again. Hopping that you have an excellent weekend we will be at your disposal for any further inquire you may have. Best wishes!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very friendly staff and they made you feel you at home. Sara at front desk was exceptional. Great breakfast staff who made breakfast items are always even though it may get crowded at times. Great location, close to a bus stop. The view from breakfast 12 th floor and 13 floor was awesome. Breakfast has an omelette bar which you typically don’t see at Hyatt places in US
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Ortiz, Director General at Hyatt Place Santiago/Vitacura
Responded 11 Sept 2023
Dear guest, On behalf of the entire Hyatt Place Vitacura team, we would like to express our gratitude for taking the time to share your experience. We hope to welcome you again soon. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We used points to stay at the Hyatt Place Vitacura, and what a great value this property is! It's a beautiful, modern hotel with exceptionally comfortable beds. The included breakfast is delicious and has enough options to make anyone happy. The staff is so friendly and was able to speak with us in both English and Spanish (good practice for us all!). Highly recommend.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I've lost track as to how many times I've stated here now! But this time it was a little different as I stayed with my partner for Xmas.
The hotel, as per previous stays, did not disappoint! The hotel is still in great shape. The staff are still all very helpful.
Christmas dinner was delicious and very reasonably priced! I was genuinely very pleasantly surprised!
I'll be going back!
The hotel, as per previous stays, did not disappoint! The hotel is still in great shape. The staff are still all very helpful.
Christmas dinner was delicious and very reasonably priced! I was genuinely very pleasantly surprised!
I'll be going back!
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Date of stay: December 2019
Value
Location
Service
Room Tip: Get a top floor room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio O, General Manager at Hyatt Place Santiago/Vitacura
Responded 3 Feb 2020
Dear Guest, Thank you very much for your time in sharing your comments regarding your stay in our property. It´s nice to read that you have enjoyed again your stay at the hotel, especially for the staff helpfulness. Please know that your feedback is extremely valuable to us. We will utilize your response to make every guest experience the best it can be. We hope to have the opportunity to welcoming you again in your next visit to Santiago. Sincerely, Sergio Ortiz General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes ... underground parking is for free for hotel guests !
I don't think so.
Christopher E asked a question Jul 2015
Wisborough Green, United Kingdom4 contributions1 helpful voteHow busy is the hotel in Mid December up until a few days before Christmas? Is the weather good at that time.
Is the hotel under renovation ?
Yes, we took a cab from the airport. It was $40 USD. We enjoyed the more "suburban" area. The city view from the hotel terrace is amazing. There are also great restaurants nearby.
Yes, you need an adaptor with "angled legs". I always carry my own multi-adaptor because I travel in many countries but maybe you can borrow one at the hotel. Have a nice trip Santiago is very nice visiting. Lone, Cadorago
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PRICE RANGE
$200 - $274 (Based on Average Rates for a Standard Room)
LOCATION
ChileSantiago Metropolitan RegionSantiagoVitacura
NUMBER OF ROOMS
160
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingHYATT PLACE SANTIAGO/VITACURA | UPDATED 2024 Hotel Reviews & Price Comparison (Chile) - Tripadvisor
Frequently Asked Questions about Hyatt Place Santiago/Vitacura
What are some of the property amenities at Hyatt Place Santiago/Vitacura?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hyatt Place Santiago/Vitacura?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Place Santiago/Vitacura?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hyatt Place Santiago/Vitacura?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
Are there opportunities to exercise at Hyatt Place Santiago/Vitacura?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hyatt Place Santiago/Vitacura?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Place Santiago/Vitacura offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Place Santiago/Vitacura?
The staff speaks multiple languages, including English and Spanish.
Does Hyatt Place Santiago/Vitacura have any great views?
Yes, guests often enjoy the mountain view available here.
Is Hyatt Place Santiago/Vitacura accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.