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Hotel el Ciervo
General Korner 241 A dos cuadras del centro de la ciudad, Villarrica Casilla 274 Chile
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Avg. $181 /night, 12/8 - 12/9
$279
per night
$228
per night
$177
per night
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4.0
#3 of 10 small hotels in VillarricaLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Hotel located in front of the Villarrica Lake and Volcano, near the center of the city .- Only 13 family-style rooms with private bath, breakfast, parking, pool, room service, heating, wifi.Hotel ubicado frente al Lago y Volcán Villarrica, muy cerca del centro de la ciudad.- Sólo 13 habitaciones estilo familiar con baño privado,desayuno, estacionamiento, piscina, room service, calefacción, wifi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Baggage storage
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Family
Languages Spoken
English, Spanish
Location
General Korner 241 A dos cuadras del centro de la ciudad, Villarrica Casilla 274 Chile
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Temuco Airport
54.2 km•
See all flights
Car Hire
69 Restaurants
within 0.5 kilometers
68Reviews0Q+A6Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
My hubby and I stayed for three nights. We had the room to the right as you entered to hotel. It had a queen size bed, separate bathroom and free parking. The breakfast was very nice as well. Antonia at the front desk was very friendly and helped us find a couple places to visit, including a Termis that they had an agreement with so it we had a nice experience and a 10% discount. The staff at the Hotel were very friendly. It is only a short walk to a Supermercado and to local shops and also very short distance to the lakefront. Villarrica was a very nice town to stay in and to walk around at night to restaurants, etc. If we are down this way again we will be tempted to visit this part of Chile - it is very beautiful! (they have a poll but we didn't check it out.)
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Date of stay: February 2013Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: We liked our room, not sure about the others.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We came to the hotel exhausted from trying to do too much in Peru. We left refreshed, ready to enjoy an month in the beautiful lake district of Chile. The hotel is really a big house, located in a quiet residential area across a street from a park and the lake and an easy walk from the center of town. We had a spectacular view of the volcano from our room, which was immaculately clean. There is a beautiful lawn with chairs where you can sit and listen to some extraordinary birds, bandurias, which sound like bamboo sticks being hit together. What we loved most was the attitude of the staff. Everyone seemed happy and eager to talk with you or help however they could. I asked a maid why they all smiled so much and she replied that she looked forward to coming to work and considered it a privilege to be there. I could tell she meant it.
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Date of stay: November 2011Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Get a room with a view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Friendly host, close to markets, restaurants and Lake. Clean room and beautiful grounds surrounding the property. We were able to have our laundry done here which is convenient. There is a heated pool and a choice of standard and superior rooms.
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Date of stay: March 2017Trip type: Travelled as a couple
Cleanliness
Service
Sleep Quality
Room Tip: There are suites in the lodge.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed at this hotel for 1 night and it is a nice place, w a nice vie and great location. However, it is NOT a hotel to rest !!!! You could hear absolutely everything outside of your room. All night long!!!!!!!
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Close to the water and with a view of the Vallerrica vulcano from almost anywhere.
Service with a nice touch having the reception behind a desk and not a counter. The courtyard parking removes the stress of parking on the street close to a very public beach. Breakfast is very good too - and how refreshing we could have some egs too.
Service with a nice touch having the reception behind a desk and not a counter. The courtyard parking removes the stress of parking on the street close to a very public beach. Breakfast is very good too - and how refreshing we could have some egs too.
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Date of stay: February 2016Trip type: Travelled as a couple
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Definitely a nice place to stay...good location and homey type B&B.
Just nothing special.We ended up here because we arrived late on the weekend of Ironman...everything booked! There was a cancellation; so we got a suite that had a small window with view of the volcano.
Happy to be there, just not special.
Just nothing special.We ended up here because we arrived late on the weekend of Ironman...everything booked! There was a cancellation; so we got a suite that had a small window with view of the volcano.
Happy to be there, just not special.
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Date of stay: December 2015Trip type: Travelled as a couple
Value
Cleanliness
Service
Room Tip: if you can get a room with view of the lake and volcano
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed one night on our way back to Santiago, choosing Villarica over Pucon because of proximity to the highway. We were left wishing we had more time there.
The hotel was nice and friendly feeling. Beds were comfortable and rooms clean. We were in a four-person room that was spacious and comfortable, but my parents two-person room was almost comically cramped in comparison. Breakfast was also good.
The pool was nice and there's a playground across the street as well as paddle boats. The hotel is about two blocks from the beach and Boardwalk area.
The Villarica area has been developed nicely in the past few years. We are anxious to go back and spend time there and we would certainly stay at El Ciervo again.
The hotel was nice and friendly feeling. Beds were comfortable and rooms clean. We were in a four-person room that was spacious and comfortable, but my parents two-person room was almost comically cramped in comparison. Breakfast was also good.
The pool was nice and there's a playground across the street as well as paddle boats. The hotel is about two blocks from the beach and Boardwalk area.
The Villarica area has been developed nicely in the past few years. We are anxious to go back and spend time there and we would certainly stay at El Ciervo again.
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Date of stay: January 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lovely place. Breakfast was boring, but certainly adequate and the little restaurant was very good for dinner. Near some great restaurants. Great place to take off from. Walking nearby a pleasure. And some rooms have great views of the volcano. Nice managers/owners. Helpful. This was a charming place for us, a couple, and for two single woman who were in our little business group. Good internet and free. Modest prices.
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Date of stay: January 2015Trip type: Travelled on business
Rooms
Location
Service
Room Tip: We had a big one, but some seemed small. They dont have many rooms so ask.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a wonderful hotel in that it is not corporate, feels family run, and has friendly staff. The views are across the lake and to the volcano. We had room 18 which is by the front door, but we did not notice any noise. It's large, with a good sized bathroom and a superb shower area. I slept very well. We also ate in the restaurant and had excellent meals on both occasions. Breakfast is OK (I felt the bread was a bit dry for my liking and did not toast well) with a selection of things (but nothing cooked)..
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Date of stay: November 2014Trip type: Travelled with friends
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Firstly our welcome was warm and friendly, helpful and courteous. We arrived at ten pm just as the Restaurant was closing. The Staff member found our booking, escorted us to our suite and invited us to eat at the Restaurant if we would like to eat. As we had anticipated their being no food available we had eaten on the bus from Santiago, but we appreciated being at a Hotel where the service ethic was so high.
Our suite was beautiful. We had glorious views of the lake and volcano from our room and the bathroom was huge, with plentiful hot water. The bed and furniture was comfortable and the room was spotless. We were able to walk to the town centre and to the lake with ease. It was magical!
We found the staff here to be so accommodating and friendly. Sebastian scores a special mention as he is so lovely and such an accomplished chef. He is such a courteous, friendly and unassuming man and he is keen to discuss food, its preparation. His kuchen is to die for. The balance between the apple, nuts and sour cherries is amazing. All the delicious fresh breads and the yummy scrambled eggs with cold meats and cheese with jams at breakfast meant we looked forward to the wonderful spread each day. Our Dinners here were likewise full of flavour and the prices for finely created and divinely cooked meals meant we look forward to returning when we are back in South America. This was an unexpectedly blissful stay. On our day of departure we were welcome to stay and we appreciated this courtesy, too.
The area is beautiful and we absolutely loved it. We received a discount through a tourism company which is across the street.
Our suite was beautiful. We had glorious views of the lake and volcano from our room and the bathroom was huge, with plentiful hot water. The bed and furniture was comfortable and the room was spotless. We were able to walk to the town centre and to the lake with ease. It was magical!
We found the staff here to be so accommodating and friendly. Sebastian scores a special mention as he is so lovely and such an accomplished chef. He is such a courteous, friendly and unassuming man and he is keen to discuss food, its preparation. His kuchen is to die for. The balance between the apple, nuts and sour cherries is amazing. All the delicious fresh breads and the yummy scrambled eggs with cold meats and cheese with jams at breakfast meant we looked forward to the wonderful spread each day. Our Dinners here were likewise full of flavour and the prices for finely created and divinely cooked meals meant we look forward to returning when we are back in South America. This was an unexpectedly blissful stay. On our day of departure we were welcome to stay and we appreciated this courtesy, too.
The area is beautiful and we absolutely loved it. We received a discount through a tourism company which is across the street.
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Date of stay: July 2014Trip type: Travelled as a couple
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$172 - $253 (Based on Average Rates for a Standard Room)
LOCATION
ChileAraucania RegionVillarrica
NUMBER OF ROOMS
13
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Hotel el Ciervo
Which popular attractions are close to Hotel el Ciervo?
Nearby attractions include Catedral de Villarrica (0.4 km), Liquen, Centro Cultural Villarrica (0.3 km), and La Junta (0.1 km).
What are some of the property amenities at Hotel el Ciervo?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Hotel el Ciervo?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel el Ciervo?
Conveniently located restaurants include Restaurante Brazas, Cafe Bar 2001, and El Sabio.
Are there opportunities to exercise at Hotel el Ciervo?
Yes, guests have access to a pool during their stay.
Is Hotel el Ciervo located near the city centre?
Yes, it is 0.7 km away from the centre of Villarrica.
Are any cleaning services offered at Hotel el Ciervo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel el Ciervo offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel el Ciervo?
The staff speaks multiple languages, including English and Spanish.
Does Hotel el Ciervo have any great views?
Yes, guests often enjoy the lake view available here.