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Hotel & Spa Araucarias
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About
#26 of 33 hotels in Pucon
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Hotel & Spa Araucarias is an excellent choice for travellers visiting Pucon, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
While staying at Hotel & Spa Araucarias, visitors can check out Feria Artesanal (0.3 mi), which is a popular Pucon attraction.
In addition, while staying at Hotel & Spa Araucarias guests have access to 24 hour front desk, a concierge, and baggage storage, and you can stay connected with free wifi. You can also enjoy a pool and free breakfast while staying at Hotel & Spa Araucarias. Need a place to park? There is paid private parking available on-site.
While visiting Pucon, you may want to try some burritos at one of the nearby restaurants, such as ecole! or Latitude 39.
There is no shortage of things to do in the area: explore popular hot springs such as Los Pozones and Eco Termas Rio Blanco.
Enjoy your stay in Pucon!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Casino and Gambling
Baggage storage
Car park
Wifi
Bar / lounge
Breakfast buffet
Vending machine
Concierge
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Room features
Clothes rack
Wake-up service / alarm clock
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
Location
Caupolicán 243, Pucon 4920508 Chile
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 93 out of 100
93
Temuco Airport
69.9 km•
See all flights
Car Hire
96 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
We're not backpackers so we like to have a bit of comfort when we travel - and this hit the spot. The hotel is near the main street of Pucon but quiet and out of the way. Some rooms overlook the lake. It also has a spa which is free to hotel guests and includes a jacuzzi, pool and sauna - just what you need after a day's hike. As always in Chile (or so it seems) the staff were very friendly and helpful. The rooms weren't huge but clean and comfortable.
A word of warning, if you're going to climb Villarrica make sure you're fit. Our group took 6 hours to climb the volcano and we were all fairly fit and healthy - it's very hard work and truly terrifying in places. Plus, when we reached the top we couldn't see into the crater because of the strong wind - they don't tell you that! Good views don't make up for it...
Tour group Politur are good - they're the most expensive but also the best equipped and most knowledgeable. You get what you pay for.
A word of warning, if you're going to climb Villarrica make sure you're fit. Our group took 6 hours to climb the volcano and we were all fairly fit and healthy - it's very hard work and truly terrifying in places. Plus, when we reached the top we couldn't see into the crater because of the strong wind - they don't tell you that! Good views don't make up for it...
Tour group Politur are good - they're the most expensive but also the best equipped and most knowledgeable. You get what you pay for.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We travelled during the off season and Pucon was pretty quiet for what would otherwise be a very busy place. The hotel was practically empty and we had our choice of rooms. We ended up staying four nights and had a nice time. We started in one room in the newer part of the building. Room was good. Bathroom worked. Good TV and wi-fi. We heard about a vacancy and upgraded to the best room in the place with a view from one side of Villarica volcano and the lake from the other. Very quiet, clean and comfortable. Staff were great. English was generally not a problem. The breakfast room was great. Breakfast at that time was the typical toast, ham, cheese, cereal but I think at busier times they probably offered more choices. Coffee wasn't bad but Chile isn't a coffee culture so it wasn't really great anywhere. I would stay there again.
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Date of stay: April 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Ask for a room in the new section and possibly on the second floor. Best room is on the second...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here on a busy night in Pucon, wanted a bit of luxury, a cool room, nice night's sleep. Got some of that, though ummmm, this is such a pet peeve of mine. If the WiFi DOES NOT WORK, don't advertise that it does. I also stayed at a $16 a night hospedaje and the net worked fine, so the problem is NOT the service in town.
Things are clean, quiet, bath is nice , the staff TRIED to make the net work, alas they use a commericial service and frankly I think they just have the entry codes wrong.
There is a computer room, and I was able to plus some Cat 5 wire into their box and use my PC, Skype etc.,....but at ~$80 a night, I want stuff to WORK.
Also, the room keys are a bit of a puzzle, as the facility is a bit old, but nothing is perfect.
Things are clean, quiet, bath is nice , the staff TRIED to make the net work, alas they use a commericial service and frankly I think they just have the entry codes wrong.
There is a computer room, and I was able to plus some Cat 5 wire into their box and use my PC, Skype etc.,....but at ~$80 a night, I want stuff to WORK.
Also, the room keys are a bit of a puzzle, as the facility is a bit old, but nothing is perfect.
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Date of stay: February 2011Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pucononline, Propietario at Hotel & Spa Araucarias
Responded 25 Oct 2011
Estimado Cliente: Primero que nada disculpe por la tardanza en la respuesta. El sistema de Wifi del Hotel es un servicio gratuito y de alta calidad (Banda Ancha 8 Megas). El Wifi no solo permite acceder dentro de la propiedad del Hotel, sino también en diferentes puntos de la ciudad de Pucón (sin costo). El sistema Wifi lo instaló mi hermano y es el responsable directo de su funcionamiento. Fuimos el primer Hotel en Chile en instalar Wifi y muchos turistas se instalaban fuera de nuestro Hotel a captar nuestra señal. En relación a su reclamo, lamentablemente dependemos de empresas externas en relación a dos ítem: suministro de energía eléctrica y empresa proveedoras de los enlaces de banda ancha. Ambos proveedores fallan regularmente sus servicios en la ciudad, y el reinicio del sistema del Hotel es manual (por seguridad), esto puede suspender el servicio por minutos o en algunos casos extremos por horas. Al contrario de su comentario, si nos importa que funcione el servicio de Internet Wifi, ya no solo lo utilizan los huéspedes (turistas), sino la administración del Hotel. Por lo anterior necesitamos de su funcionamiento imperiosamente. El recepcionista que lo atendió no agotó todas las instancias para darle la solución que Ud. necesitó en su momento , a pesar de la basta experiencia. Esta anomalía no ha vuelto a suceder.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent 2 nights on a long weekend in winter at Araucarias, the room was okay, it had a double bed and single, the mattress was just okay, and heating was a quartz heater. I cant say it was cold but fresh. The bathroom was okay, water was hot. There was a window over the door that let light in from the passage. It was not noisy because I doubt it was full but wonder what it would be like then.
Breakfast was simple and their scrambled eggs delicious.
Don´t think I will return. Internet impossible, but that seems to be a problem in all hotels.
It is well situated in town.
Breakfast was simple and their scrambled eggs delicious.
Don´t think I will return. Internet impossible, but that seems to be a problem in all hotels.
It is well situated in town.
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Date of stay: June 2017Trip type: Travelled as a couple
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed in this hotel as part of a group tour, so we didn't have a choice. This was probably the worse hotel we stayed in during our trip. The walls were thin, the rooms were really dirty, and place had an overall run down atmosphere. The location was great, but I would think that there had to be much better options in this tourist town. On the positive, the breakfast was decent.
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Date of stay: January 2014Trip type: Travelled with friends
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here one night on the spur of the moment - booked on booking.com I got a room with a double and single bed with tv-HBO included, hot hot water in the shower and a view onto a nice green space.
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Review collected in partnership with this hotel
Date of stay: December 2017Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed there 3 nights March 2017 and had an excellent time. My wife and I stayed in a apartment that was very spacious and clean. The location was perfect for us and the staff always helpful. The free breakfast was outstanding and the price was very reasonable. I would recommend this hotel highly.
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Date of stay: March 2017Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was not so good. We stayed a few nights and we didn’t have the chance to sleep, because you can hear everything through the walls. The breakfast was very good and complete. The room was spacious and clean. You have many options to go out and have a dinner near to the hotel.
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Date of stay: January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stayed as part of a tour group, so no choice, walls very thin so could here showers right down corridor (when there was hot water), the SPA was closed for repairs, breakfast was very average, arriving as it was prepared, so if you were early there was not much at all.
Most of our group were ill within 12 hrs of leaving, don't know if it was related
Most of our group were ill within 12 hrs of leaving, don't know if it was related
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Date of stay: December 2016Trip type: Travelled with friends
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is in a great position just away from the main shopping street with views of the lake. Shame it's so in need of an upgrade/ refurb. Stayed as part of group cycling trip. Rooms vary in size, mine was poky, others has huge rooms. Shower room tatty, lukewarm showers. Other had good hot water. Some of the group had rooms with radiators that weren't functioning until they bled them themselves. Pool area tatty and the ladies loo (I'm told) was gross. Not sure how this place calls itself a Spa. All it has is a pool. There were minimal staff so no one on the bar but staff would come from reception to get beers. The lounge/bar had a big fire which was burning for us when we arrived on a cold day - that was nice. This place has real potential, shame it's not realised. Our group tour operator hadn't used this place before and they tell us they will look elsewhere for the next group.
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Date of stay: November 2014Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"Ask for a room in the new section and possibly on the second floor. Best room is on the second floor in a corner overlooking the main street."Read full review
LOCATION
ChileAraucania RegionPucon
NUMBER OF ROOMS
20
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Hotel & Spa Araucarias
Which popular attractions are close to Hotel & Spa Araucarias?
Nearby attractions include Plaza de Armas de Pucon (0.2 km), Centro de Ski Pucón (0.3 km), and CIVUR 39°: Centro Interactivo Vulcanológico de La Araucanía (0.2 km).
What are some of the property amenities at Hotel & Spa Araucarias?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Hotel & Spa Araucarias?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Hotel & Spa Araucarias?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hotel & Spa Araucarias?
Conveniently located restaurants include Puerto Pucón, El Camino – Sangucheria & Bar, and Trawen.
Are there opportunities to exercise at Hotel & Spa Araucarias?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hotel & Spa Araucarias located near the city centre?
Yes, it is 0.7 km away from the centre of Pucon.
Which languages are spoken by the staff at Hotel & Spa Araucarias?
The staff speaks multiple languages, including English and Spanish.
Is Hotel & Spa Araucarias accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.