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3.5
#18 of 33 hotels in Pucon
Location
Rooms
Value
Cleanliness
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Sleep Quality
Everyone needs a place to lay their weary head. For travellers visiting Pucon, Hotel Malalhue is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Hotel Malalhue makes it easy to enjoy the best of Pucon.
Rooms at Hotel Malalhue provide a flat screen TV, and guests can stay connected with free wifi.
In addition, while staying at Hotel Malalhue guests have access to 24 hour front desk, room service, and baggage storage. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at Hotel Malalhue.
For those interested in checking out Feria Artesanal (1.2 mi) while visiting Pucon, Hotel Malalhue is a short distance away.
Travellers looking to enjoy some ribs can head to La Maga. Otherwise, you may want to check out an Asian restaurant such as Mora Restaurant Cocktail Bar.
Best of all, Hotel Malalhue makes it easy to experience some great Pucon attractions like Bosque Encantado, which is a popular park.
Whether you’re travelling for business, pleasure or both, Hotel Malalhue is sure to make your visit to Pucon one worth remembering.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
Spanish
Location
Camino Internacional 1615, Pucon Chile
Name/address in local language
Hotel Malalhue
144 reviews
Getting there
Somewhat walkable
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This is a good and nice hotel, the rooms are clean and big enough. You can have dinner there where we did the 2nd evening. The food was good and so was breakfast in the morning. There is a swimming pool with terrace at Ember and there is ample parking at the hotel. The hotel is located a half-hour walk from the center, which is easy to do. I can recommend this hotel to everyone.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A bit disappointed that it was so far out of town, about a mile, 25 mins walk. Staff not the friendliest. Room was tiny, really cramped twin for two of us. Pool wasn't very inviting, would not advise going if that is important to you. fairly noisy from man road. Breakfast was just ok. Reception area quite nice. Wouldn't go back, I assume there must be better in town.
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Date of stay: November 2018
Value
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for a few days in January and loved this hotel. Having booked at the last minute, this is peak season for the lakes, so this was about all we could find. Lucky us as we may not have otherwise have considered it! It is a little out of the centre of Pucon, only about a 15 minute leisurely walk and a good way to get your bearing for all the local amenities and restaurants on the way in. It is on the main road into Pucon, so it is well serviced by taxis and "collectivos", these are fixed price taxis that you share with others and SO CHEAP, about 400 pesos (USD1) for a 5 minute drive into Pucon or back after dinner, there are also lots of them, you'll never be stuck and a great hassle free way to go to dinner in Central Pucon and not worry about the drive back after you've enjoyed beautiful Chilean wine with your meal!!
Pucon itself is a vibrant lovely little village, lots of local arts and crafts, markets and enormous selection of restaurants and cafés, plus of course, the magnificent Lake and Volcano Villarrica.
I've read some other reviews about the size of the rooms. However, we had a HUGE double room on the first floor, first room to the left of the stairs, flat screen TV, big modern bathroom, lovely warm shower with lots of power, hair dryer, large wardrobe and safe, dresser and lots of room for bags. We found the room quiet, with a huge comfy heavenly bed. At night, the lakes area is quite cool in summer, you need to pack warm clothes for the evening, so room was just right for us, no need for aircon.
The hotel is charming, it looks like a big log cabin, but inside it is totally modern. Free wifi downstairs, free computers to use, enjoy the huge lovely lounge overlooking the gardens and hydrangeas everywhere. Plenty of parking too, highly recommend hiring a car, not for the location of the hotel but because there is SO much to do and see in the area!!!
Very friendly staff, who will give you maps and tell you all the local tips in what to do and see.
Lovely breakfast, hot and cold, in a beautiful setting. You must try the local freshly baked "kuchen" pastry, it is traditionally eaten in the morning.
We were pleasantly surprised by how lovely the hotel was and great value for money.
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Date of stay: January 2013
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very cozy, super clean. We are very grateful for the hostality they gave us, all very friendly. The breakfast is very good and it stands out that they are always concerned so that we felt comfortable. We were going to cancel one night and they didn't put us in any trouble, then we stayed in their living room until we could return. A 7 the attention and kindness. We also had a room with volcano view, beautiful! Thank you so much for everything!
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Date of stay: November 2024Trip type: Travelled as a couple
Room Tip:Tiene estacionamiento, el desayuno incluido es muy bueno! Siempre esta muy limpia la habitación y...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The good: friendly service, good location since you can walk to the center, nice, parking The bad: there is a lack of cleaning, there is fungus in the bathroom, there is a lack of maintenance in the facilities, for example there are broken pastries, the pastry mats are dirty, there are no pool towels for everyone, the grass is poorly maintained, the pool with mushrooms , as well as the gardens. Ugly decoration of the rooms. The worst: we were in a room on the first floor. You can hear all the noise from the lobby, the bell at night when someone arrives, the light outside the window turns on when someone passes by and enters the room since it does not have a blackout curtain.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip:En el primer piso se escucha todo el ruido de el lobby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great hotel and above all the attention Caterin the best, congratulations👏👏👏the facilities are very good, the food is wonderful, the service is wonderful. We will always recommend it, plus the charming landscape It looks like Switzerland, I hug caterin We will always have her in mind
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I recently stayed in room 202 - do not rent this room. It is on the second floor under the low hanging roof. The noise from the highway is so bad at night you cannot have your window open and try to sleep. This is the main highway from Argentina to Chile in this area. The room was so small there was not even a chair in it [no place to put one]. No desk and no place to put your luggage, I had to put the luggage in the bathroom to be able to walk around the bed. The small TV got one Spanish channel in black-and-white. The bathtub was approximately 3 feet long and a foot and half wide with sloping sides, no place to stand with your feet flat due to the sloping sides. The toilet leaked water on the floor for the entire three day stay. The location says it's close to the city center, but I don't know what they're talking about. At a brisk pace it took 32 min. to walk to the center of town. 85° was the coolest the room ever got, no a/c . There was a nice swimming pool area and kids were using it, but it was a shade of green found mostly in Koi ponds. On the plus side, the staff was very friendly and helpful.
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Date of stay: March 2011
Value
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Location
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Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very nice hotel. Our roon in the third floor overlooked (through a very small window) the villarica mountain. There is no elevator in the hotel, the bed was too soft and the shower could be better (low flow). No aircondition in the room and it was extremely hot, we asked for a fan and it made the room much comfortable. The hotel is not in the center nad it is not witin walking distance but very convenient if you have a car. Breakfast was OK
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Date of stay: January 2013
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel as a part of a tour group through Patagonia so I can't comment on the cost. The hotel was very good though. The hotel staff was very helpful and spoke some English. The lobby had 3 computers for internet use. The room was very nice and comfortable and had HBO in English as well. The food was good, not unbelieveable, but good. The breakfast had quite a good variety and was more than just a typical continental breakfast of bread, cereal, and cold cuts. The location is on the outside of town so it is about a 15-20 minute walk into the main part of town (or an inexpensive cab ride). Overall, I was very pleased with the hotel and would stay here again.
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Date of stay: November 2008
Rooms
Location
Cleanliness
Check-in / front desk
Business service (e.g., internet access)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel for four nights in January and while our experience was OK - I would probably stay elsewhere before returning.
First, the pros. The hotel has quite a cute, rustic feel about it. The rooms and the common areas are very clean and well-kept and the staff were quite friendly, if not always accomodating. Breakfast - included in the price of the room - is tasty, if somewhat limited in scope.
Now, the cons. The hotel is located about a mile away from the lake/center of town. [That could be seen as a pro for many but it does mean one has to consider whether or not one wants to drive/walk into town every day.] Moreover, at $95/night for a basic (albeit clean) two-person room, it runs at the expensive end of the range for the area. [Two points of reference: Ecole, the hosteria located in town on General Urrutia costs about $50/night for two people with a private bath, while the Antumalal Hotel, at the higher end of the scale, costs about $200/night but boasts in-room fireplaces and lake views from every room.] Finally, we did not find the staff as accomodating as we would have liked. Specifically, while we stayed in the hotel, road works resulted in the water main being cut, leaving the entire hotel without water (showers, faucets, toilets, the works....) for nearly 5 hours (from 6pm until after 10pm). Granted, the lack of water was not the fault of the hotel, but one can imagine the horror of not being able to flush the toilet for that period of time. We complained to the manageress and requested that we be refunded the cost of 1 night's stay by way of restitution for the inconvenience (recall that we stayed a total of four nights at $95/night). After much to-ing and fro-ing we were offered 50% off the price of the one night, an offer we considered unsatisfactory, particularly given the hotel's rates are already above market average for the area.
Needless to say, the experience left us with a bad taste in our mouths (in a manner of speaking).
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Date of stay: January 2007
Value
Rooms
Location
Cleanliness
Check-in / front desk
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Pucon area.
PRICE RANGE
$134 - $191 (Based on Average Rates for a Standard Room)
LOCATION
ChileAraucania RegionPucon
NUMBER OF ROOMS
24
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