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Hotel Posada del Rio - Parque Metrenehue
Km 11 Camino Pucon-Caburgua, Pucon 4920000 Chile
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About
#3 of 25 small hotels in Pucon
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Our elegant and unique atmosphere has been created with rest and disconnection in mind. Inserted into a private 4 hectare park on the banks of the River Trancura, Posada del RÃo hotel is the ideal place to relax and enjoy nature. The 7 rooms have forest views and are furnished with stylish pieces, large comfortable beds and modern bathrooms. A plentiful buffet breakfast is included.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Conference facilities
Meeting rooms
Non-smoking hotel
Wifi
Outdoor pool
Bar / lounge
Restaurant
Dry cleaning
Room features
Room service
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Family
Location
Km 11 Camino Pucon-Caburgua, Pucon 4920000 Chile
Name/address in local language
Getting there
Temuco Airport
79 km•
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Car Hire
155 Restaurants
within 10 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Lovely location in a peaceful forest just off the main road.
We had a lovely ground floor room with an outdoor patio. The room was large, bed comfortable, there was a settee and chair so easy to enjoy the space and the bathroom was good. (Worth noting that here, as in other places in Chile, the toilet paper should go in the bin, not the toilet!)
The breakfasts were large and had various options to please most people. Dinners are available and there is a nearby restaurant recommended by the owners which was a delight, Arbol.
The staff are outstanding. Carolina and Julia in reception were fonts of knowledge and nothing was too much trouble. The owners, Elizabeth and Bernard, were very helpful and friendly as well.
There is a lovely pool on site, pool towels provided. There are also seven cabans on the land, all privately sited and with lots of space around them. The whole place is dog friendly.
You can see Volcano Villaricca gently smoking in the gaps between the trees.
The hotel is located under 10km to the East of Pucon which means you ideally need a car for here. Although that opens up fantastic drives to incredible landscape in the area. The road into Pucon in the Summer can be busy but having the peace and quiet at this hotel is lovely.
A definite ‘must ‘ for the independent traveller.
We had a lovely ground floor room with an outdoor patio. The room was large, bed comfortable, there was a settee and chair so easy to enjoy the space and the bathroom was good. (Worth noting that here, as in other places in Chile, the toilet paper should go in the bin, not the toilet!)
The breakfasts were large and had various options to please most people. Dinners are available and there is a nearby restaurant recommended by the owners which was a delight, Arbol.
The staff are outstanding. Carolina and Julia in reception were fonts of knowledge and nothing was too much trouble. The owners, Elizabeth and Bernard, were very helpful and friendly as well.
There is a lovely pool on site, pool towels provided. There are also seven cabans on the land, all privately sited and with lots of space around them. The whole place is dog friendly.
You can see Volcano Villaricca gently smoking in the gaps between the trees.
The hotel is located under 10km to the East of Pucon which means you ideally need a car for here. Although that opens up fantastic drives to incredible landscape in the area. The road into Pucon in the Summer can be busy but having the peace and quiet at this hotel is lovely.
A definite ‘must ‘ for the independent traveller.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parque Metreñehue, General Manager at Hotel Posada del Rio - Parque Metrenehue
Responded 7 Feb 2023
Thank you so much Bob for your wonderful review. We are beyond happy that you have enjoyed your time here at our hotel and park. It is our main task to receive you well and that you feel comfortable. We hope to have you back here some time. Cheers, Julia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A home from home. For us everything about this hotel was just about perfect. Standing in 4 ha of grounds that are maintained for nature it felt like an oasis of calm. There’s a brilliant view of Villarrica volcano and at night you can watch the lava lake as it erupts lighting up the top of the volcano. The pool is small but lovely. However the thing that makes it so special are the staff and owners who go out of their way to make it special. The breakfast was great.
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Date of stay: January 2024Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spent two nights at this wonderful sanctuary in sight of the Volcanoe. Our hosts were very welcoming, and we had wonderful dinners served in the immaculate dining room of the hotel. Our room, was very comfortable, and felt surrounded by the wonderful gardens. Just a beautiful place, and we could have spent longer there with no effort at all.
Many thanks.
Many thanks.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from parquemetrenehue, Director de Relaciones Públicas at Hotel Posada del Rio - Parque Metrenehue
Responded 19 Feb 2020
Many thanks for your comment. We love to hear that you could have stayed for longer. That is the best type of comment we can hope for! We wish you a great onward journey and do hope you return one day to stay with us in Pucón !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spend one night on our road trip south from Santiago and had to stop by again on our way back. The actual location of the hotel was a bit hard to find on the first night as we arrived quite late and there quite a few cabana in the park. When we finally found the lodge the staff was very friendly and helpful. It was a pleasant surprise to wake up in the morning to the sight of the Villarica Volcano outside your window.
The loft we stayed in was spacious, and comfortable.
On our return trip we again arrived quite late, but the staff left the keys to our room so we can check ourselves in. It really made us feel at home. In the morning we met the owner and she was very helpful with information about the things to do around the area.
All in all we will definitely drop by again next time!
p.s. due to it's remote location, it's a great place to do some star gazing on clear nights.
The loft we stayed in was spacious, and comfortable.
On our return trip we again arrived quite late, but the staff left the keys to our room so we can check ourselves in. It really made us feel at home. In the morning we met the owner and she was very helpful with information about the things to do around the area.
All in all we will definitely drop by again next time!
p.s. due to it's remote location, it's a great place to do some star gazing on clear nights.
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Date of stay: February 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parque M, Director de Relaciones Públicas at Hotel Posada del Rio - Parque Metrenehue
Responded 15 Mar 2018
Thank you for your lovely comment! We do too star gaze when we have a moment! It is the best compliment we can have that you returned to Hotel Posada del Rio as that clearly shows that you enjoyed your stay very much. We will take on board your comment about it not being too easy to find the reception within the park and will do our best to rectify that during the coming low season. Many thanks for helping us to improve! We do hope you will return (once more!) to Parque Metreñehue on your next visit to Pucón.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here recently and had a wonderful experience. The staff was helpful and courteous. The breakfast was excellent. The restaurant was not open as they are only open in the summer peak season which starts Dec 15. The grounds and gardens were immaculate. I would highly recommend this hotel, especially for the price. Since it is out of town at Km 11 you do need a car to stay there. This was a plus (quiet) but a negative if you don't have a car.
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Date of stay: November 2014Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parque M, Director de Relaciones Públicas at Hotel Posada del Rio - Parque Metrenehue
Responded 10 Dec 2014
Many thanks for your kind words! We are happy you enjoyed your stay at the Posada del RÃo. Please do get in touch if you return to Pucón so we can welcome you once more at our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were warmly welcomed, comfortable and well fed. We should have been told that the restaurant on site closed for the season at the end of February, but dinners available for residents in the hotel were excellent and very reasonable. It’s in a super setting (but make sure you have good directions). If our room had been larger, it would have been perfect.
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Date of stay: March 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from parquemetrenehue, Director de Relaciones Públicas at Hotel Posada del Rio - Parque Metrenehue
Responded 27 Aug 2019
Many thanks for your lovely comment. We are happy to hear you were warmly welcomed and well fed. We have modified the information on our website to indicate the the full restaurant service closes at the end of the high season. We do hope one day you will return to Pucón and to the Hotel Posada del Rio.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited at a very quiet time only 1 other couple were staying.
Despite this Carolina and Elizabeth were superb hosts and even though the restaurant was closed they offered to cook a dinner for us on both nights which we gladly accepted.
The rooms were large and well equipped and a very welcoming fire greeted us in the breakfast room.
We would recommend very highly.
Despite this Carolina and Elizabeth were superb hosts and even though the restaurant was closed they offered to cook a dinner for us on both nights which we gladly accepted.
The rooms were large and well equipped and a very welcoming fire greeted us in the breakfast room.
We would recommend very highly.
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Date of stay: November 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parque M, Director de Relaciones Públicas at Hotel Posada del Rio - Parque Metrenehue
Responded 21 Nov 2018
Many thanks for your lovely comment. We are happy to hear that you rested well and enjoyed the spacious rooms at Hotel Posada del Rio. We do hope that one day you will return to Pucón and stay once more at Parque Metreñehue!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent 4 nights and were delighted. The staff is really very nice and helpful. Great advice for organising our trip in pucon, no need to go get information in an agency. The room was very clean, the bed very comfortable, great breakfast. The surrounding is a paradise. Close to the city (10min by car). Don't hesitate!
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Date of stay: November 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parque M, Director de Relaciones Públicas at Hotel Posada del Rio - Parque Metrenehue
Responded 29 Dec 2017
Thank you so much for your lovely comment! We agree, "don't hesitate" to book with us as we guarantee a perfectly agreeable stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately spent only one night at this superb hotel. Situated in the middle of Parque Metrenehue, with a beautiful grounds surrounded by the continuous sound of water flowing in the nearby river. Rooms are impeccably designed with high quality materials (bad sheets, towels, etc). Attached to the room on the ground floor is a veranda that let you sit and immerse yourselve with the peaceful surrounding. Extremely helpful and friendly staff. Within a short distance to beautiful Lake Caburgua and the must see Les Ojos de Caburgua
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Date of stay: March 2017Trip type: Travelled as a couple
Value
Rooms
Service
Room Tip:Â ask for ground floor rooms with a veranda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parque M, Director de Relaciones Públicas at Hotel Posada del Rio - Parque Metrenehue
Responded 29 May 2017
Many thanks for your detailed comment. We love hearing that you enjoyed your stay at Parque Metreñehue and do hope that you will return to stay with us again on your next visit to Pucón. We do hope you meant "bed" sheets in your comment and not "bad" sheets ;-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything about this hotel is very nice, including its owners (a sweet austrian-german couple) and staff. It is located a bit outside Pucon on the river side, in a large park with mature trees and a beautiful lawn. We stayed in one of the cabanas which are very well equipped and where you can make your own meals (we had breakfast delivered each morning). Each of them has privacy, a small deck with a table and a BBQ. There is also a hotel with nicely decorated rooms with a view on the volcano. A peruvian restaurant just opened next to the swimming pool in the middle of the property. The food is delicious and the owners extremely sweet. It's a perfect setting for families (cabanas) or couples (hotel) who wish to be independent and are looking for a quiet place. Although there is a bus to Pucon on the main road, it is preferable to rent a car.
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Date of stay: December 2015Trip type: Travelled with family
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parque M, Director de Relaciones Públicas at Hotel Posada del Rio - Parque Metrenehue
Responded 19 Jan 2016
Thank you so much for taking the time to post this review! We very much love to hear that you enjoyed the park, the tranquility, our cabañas, and that you felt very well taken care of. That is what the Parque Metreñehue set out to achieve and we are happy that you enjoyed your stay. We do hope one day you will return to visit us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Estimado Cardenio,
Gracias por su consulta, si bien no contamos con piscina atemperada estamos cerca de varias termas en la zona. En una de ellas, termas Quimey -Co, tenemos convenio donde les harán descuento.
Cualquier otra duda estoy a disposición.
Saludos cordiales. Carolina
PRICE RANGE
$168 - $250 (Based on Average Rates for a Standard Room)
LOCATION
ChileAraucania RegionPucon
NUMBER OF ROOMS
6
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Hotel Posada del Rio - Parque Metrenehue
Which popular attractions are close to Hotel Posada del Rio - Parque Metrenehue?
Nearby attractions include Parque Ojos del Caburgua (5.2 km), Parque Salto del Claro (7.1 km), and Nomade Austral (6.7 km).
What are some of the property amenities at Hotel Posada del Rio - Parque Metrenehue?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Hotel Posada del Rio - Parque Metrenehue?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Posada del Rio - Parque Metrenehue?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Posada del Rio - Parque Metrenehue?
Conveniently located restaurants include Onas, Amankay Cafe, and Restaurant El Maderero.
Are there opportunities to exercise at Hotel Posada del Rio - Parque Metrenehue?
Yes, guests have access to a pool during their stay.
Does Hotel Posada del Rio - Parque Metrenehue offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Is Hotel Posada del Rio - Parque Metrenehue accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.