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D’Resort @ Downtown East

1 Pasir Ris Close E!Hub@Downtown East Downtown East, Singapore 519599 Singapore
Traveller (644)
Rainforest room
Room & Suite (145)
Dining (13)

View prices for your travel dates

Fully refundable before Sat, 20 Apr
$216
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#1 of 4 resorts in Singapore
4.1 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.0 of 5 bubbles
Value
D’Resort @ Downtown East is a nature-inspired resort nestled in the lush greenery of Pasir Ris Park. The 387-room D’Resort provides guests with a quiet yet contemporary staycation away from hectic city life. D’Resort offers a total of 8 room types which cater to different needs and demographics. There are rooms for every budget and occasion, comprising resort units and suites, of which many offer unique park, mangrove and beach views. Coupled with an array of retail, dining and entertainment facilities in Downtown East, D’Resort is the perfect destination getaway that offers guests a wide array of exciting leisure facilities and amenities.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Restaurant
Bicycle rental
Water park
Children Activities (Kid / Family Friendly)
Taxi service
Conference facilities
Parking
Wifi
Breakfast available
Complimentary Instant Coffee
Vending machine
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Picnic area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Bath / shower
Private balcony
Safe
Telephone
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Chinese, Malay

Location

1 Pasir Ris Close E!Hub@Downtown East Downtown East, Singapore 519599 Singapore
978Reviews83Q+A100Room tips

Reviews
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Detailed Reviews
Billy L wrote a review Feb 2020
Hong Kong, China3 contributions7 helpful votes
5.0 of 5 bubbles
We all love it there! Can’t beat its proximity right opposite of the Wild Wild Wet! We literally got changed in our room and just walked there to enter via a dedicated gate for D’Resort guests. We arrived at the hotel early around 1030am, and were told the regular check-in time is 3pm, but we could check back in at 1pm. In the meantime we walked for 10mins under a sheltered walkway to the mall, shopped around and ate, and voila, our room was ready at 1pm when we walked back. Nice room and our kids (7 and 3) loved the bunkbeds. Hotel even has a treasure hunt box for kids to solve a puzzle and get prizes. It’s not close to MRT, but you can take a ride anywhere using Grab anyway. Also not far from the airport if you are flying out the next morning, like us. Would stay there again.
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NTUC-Club, Guest Relations Manager at D’Resort @ Downtown East
Responded 5 Feb 2020
Dear BillyL67, Warm greetings from D'Resort! We are happy to hear that you had enjoyable stay with us and thank you for sharing your experience with us. We definitely hope to receive you again at D'Resort! Best Regards, Guest Services Manager
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Bernard Soh wrote a review Jan 2020
Singapore, Singapore16 contributions
5.0 of 5 bubbles
Look out to book your hotel with complimentary Wild Wild Wet tickets as it is worth booking the hotel with these. The hotel itself is clean and practical, offering a nice good stay with just enough to please the fussy stayer yet offering a great price for what one pays for. The location is ideally located near enough shopping and eateries. Our two day trip to Wild Wild Wet for one night stay was definitely the highlight.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NTUC-Club, Manager at D’Resort @ Downtown East
Responded 15 Jan 2020
Dear Venture09983040187, Thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to have you with us again! Best Regards, Guest Services Manager
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Gr8nzgirl wrote a review Jan 2020
Auckland Central, New Zealand15 contributions35 helpful votes
4.0 of 5 bubbles
We stayed one night on the 13th November 2019
We were greeted by friendly reception staff and were automatically upgraded to a family room on the 4th floor.
Check in was fast with a good explanation of where food could be purchased. Plus the water park next door.
The room was spacious and clean
The bed was very comfortable and the linen clean and crisp.
The only draw back was the fire alarm going off at midnight (ITS LOUD!!!!) and does not stop (turned out to be a false alarm)
Being jarred awake out of a sound comfortable sleep after a long flight was so disorientating And took ages to fall back asleep. We had another flight the next morning.
We learnt a couple of things from the experience, so we are better prepared for an emergency while traveling
Check out was fast and pleasant.
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Date of stay: November 2019
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NTUC-Club, Guest Relations Manager at D’Resort @ Downtown East
Responded 7 Jan 2020
Dear G8nzgirl, We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not too distant future. Best Regards, Guest Services Manager
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zippy9 wrote a review Jan 2020
calgary`21 contributions45 helpful votes
2.0 of 5 bubbles
This was an unfortunate conclusion to our Singapore and Indonesia holiday. We stayed here to have easy access to the waterpark and airport for our last few days. We unfortunately did not do enough research and read all the reviews as such we are writing a new one to hopefully save families from the same grief.
There are two very distinct and separate areas to this resort – the hotel area which is in the main building and the “chalets” which is the beach cove and park view areas which overlook bbq pits.
We booked the beach cove to ensure we had enough beds- DO NOT stay in a room that overlooks the barbeque pits e.g. the beach cove or Parkview areas if you value any sleep. They also do not have safes
There is zero soundproofing and the management does not enforce the bylaws of no noise after 11.
I would echo another reviewers comments that the front desk was not particularly helpful.
The water park is great lots of fun - only book the main hotel do not book the other areas!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NTUC-Club, Guest Relations Manager at D’Resort @ Downtown East
Responded 1 Jan 2020
Dear zippy9, We appreciate your feedback, which is indeed important to us. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. It will be greatly appreciated if you can share more information about your stay with us by emailing enquiry@ntucclub.com.sg so that we can look into the mentioned matters. Thank you for understanding and we look forward to hear from you soon. Best Regards, Guest Services Manager
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Ong k wrote a review Jan 2020
1 contribution
1.0 of 5 bubbles
26 Dec 2019 10am I call the counter service from my room and the staff did not answer at all. I call 5 time totally no staff answer the phone. And I had to went to the counter because I want to extend for late check out and the counter staff attitude is like I own her a lot money and she reply within a Sec say your are unable for late check out. And when I check in time the counter staff issue me the room key but never issue me the wifi password paper and I at the room I call to the counter and 1 lady answer the phone and I asked for the wifi password and she reply with very very attitude tone say our counter have issue you the wifi password paper with key and I reply her say totally your counter staff did not issue me the paper at all .
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
Room Tip: Room conditions look dirty and the bed also small .
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NTUC-Club, Guest Relations Manager at D’Resort @ Downtown East
Responded 8 Jan 2020
Dear Ongk206, We appreciate your feedback, which is indeed important to us. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. It will be greatly appreciated if you can share more information about your stay with us by emailing enquiry@ntucclub.com.sg so that we can look into the mentioned matters. Thank you for understanding and we look forward to hear from you soon. Best Regards, Guest Services Manager
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Shive81 wrote a review Jan 2023
Singapore, Singapore176 contributions55 helpful votes
3.0 of 5 bubbles
Booked the room for daughter’s birthday. Initially we booked a family room and wanted to have a bbq but upon enquiring, realised that it is not possible and we wrote in to change to a beach cove room.

Check in was easy. We were serve by Shah who is very helpful and even after booking and paying for the pit and then realised it was a distance from our room, Shah was helpful and eventually helped us cancelled the pit.

Unfortunately the room is a bit dated (photos taken looks better than real). The room smelled weird when we came in. The floor is also very sticky and dirty. Only bath towels (no hand towels), a bar of hand soap was given. Not even a box of tissue was found in room. There was a kettle and some coffee sticks. But tbh a room at this price with nothing given (no complimentary carpark either) is quite expensive.

The place is also a distance from downtown east. There is no direct link to walk over. Need to pay for WWW tickets which is quite exp even aft guest discount so please use NTUC membership for slightly better rates.

Most likely will not be coming back for beach cove rooms.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Need to pay for carpark. Use NTUC membership for better rates.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NTUC Club, General Manager at D’Resort @ Downtown East
Responded 8 Jan 2023
Dear Shive81, We sincerely apologize for your recent stay experience. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. We would appreciate if you could provide us with your booking reference and preferred contact details by emailing connectwithus@ntucclub.com.sg so that we can investigate into the mentioned matters. Thank you for understanding and we look forward to hear from you soon. Best Regards, Guest Services Manager
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Jo G wrote a review Jan 2020
7 contributions11 helpful votes
5.0 of 5 bubbles
Great family rooms. Proper curtains so nice and dark. Quiet. Next to the water park that was a good morning.
However cafe at water park doesn't accept visa and ice creams were $7 a bit.
Easy to train or taxi downtown.
Was about $17 from airport. And $20 from downtown by taxi.
Hotel coffee wasn't great but mall next door
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NTUC-Club, Guest Relations Manager at D’Resort @ Downtown East
Responded 1 Jan 2020
Dear Aliasjo63, Warm greetings from D'Resort! We are happy to hear that you had enjoyable stay with us and thank you for sharing your experience with us. We definitely hope to receive you again at D'Resort! Best Regards, Guest Services Manager
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ferretbanana wrote a review Feb 2020
London, UK87 contributions96 helpful votes
3.0 of 5 bubbles
This hotel has no bar!

The hotel building is about 200m from a mall that I presume is part of the same development around the water park. There are bars there but they’re “theme bars” at best. Fancy a gin and tonic or glass of wine before heading back to your room? Nice! Well, it’s 200m to the mall where there’s a loud live music bar, a scary looking pool/billiards bar and oddly a darts bar. Tried 2 of the 3 and none would sell spirits or wine unless you buy a whole bottle. So unless you fancy a bottle of Scotch before bedtime you’re out of luck. The hotel reception room was massive. Just put a bar on one of the end walls!

There’s a 7/11 type shop and an uninviting cafe in the hotel so if they don’t float your boat for breakfast, you’re off to the mall 200m away.

It wasn’t all bad. Rooms are nice, beds comfortable and the nearby park is lovely with a fascinating mangrove with boardwalk.

Would I stay here again? Not a chance when Singapore has so many options to choose from.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NTUC-Club, Guest Relations Manager at D’Resort @ Downtown East
Responded 10 Feb 2020
Dear ferretbanana, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Best Regards, Guest Services Manager
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TheParrys wrote a review Feb 2023
Singapore, Singapore332 contributions100 helpful votes
3.0 of 5 bubbles
We stayed here for the first time in mid-Jan for our kid’s birthday staycation. It is indeed a very basic hotel, probably 3.5 star.

The room was clean but the beds had no top sheet. We tried to call reception/operator for the 2 nights we were there but no one picked up the phone. They didn’t even have a tissue box available and only one form of toiletry (ie combined shampoo/body wash from a wall mounted canister). The balcony with clothes railing was useful to hang wet swimsuits.

We chose this “resort” for its proximity to Wild Wild Wet and didn’t realise it was also BBQ central. Both nights at the ground floor were literally hundreds of people having BBQ parties (see photos). Thankfully it was not that noisy after 10pm. But between 5-10pm, you can expect chaos and noise downstairs as their were many different families and friend groups downstairs. Nice to see gatherings after COVID but I guess we weren’t expecting hundreds of people gathered at the foot of our building.

We paid $300+ per night for a family of 4 in one normal room, hence I can’t say it’s value for money at that price point as I would’ve expected more from the hotel and the room. If the price point was less, then maybe I’d say it’ll be worth the casual stay.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Best to ask for room away from the BBQ pits and closer to the shopping area for shorter walk.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NTUC Club, General Manager at D’Resort @ Downtown East
Responded 5 Feb 2023
Dear TheParrys, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Most of our guests occupying the chalet are those who wants to do BBQ and celebrate occasions hence, the noise level is much higher then normal. We also have security officers and manager on duty patrolling every now and then to ensure the noise level is kept to the minimum after 2300hrs. Best Regards, Guest Services Manager
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Dan Lee wrote a review Oct 2022
Singapore, Singapore6 contributions4 helpful votes
5.0 of 5 bubbles
Our stay at D’resort was beyond excellent. Special mention to Ivy who was a friendly and approachable staff who we were first greeted with at the reception, her service was a burst of excitement and enthusiasm making sure we’re comfortable and welcomed. We were well informed of the amenities which we have access to, the nearest available attractions like Pasir Ris park, E’avenue and E’Hub!

When we check-in to our rooms, we were pleasantly surprised by the cleanliness of the room and how accessible the BBQ pit was (the BBQ pit was just a few steps from our room). We managed to hold a BBQ party with our family and friends and it was perfect.
The room has every essential items available in it. A shower and toilet area, fridge, microwave oven and most importantly, comfortable beds!

The experience was beyond 5-stars and we’ll definitely be back. Thank you Ivy and D’Resort for the wonderful stay! We’ll be back!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NTUC Club, General Manager at D’Resort @ Downtown East
Responded 12 Oct 2022
Dear Dan, Warm greetings from D'Resort! Thank you for the beautiful review. We are glad to hear that you had wonderful experience staying with us and your compliment to our staff would definitely make her day and serves a great form of motivation for us to walk an extra mile in providing services to all our guests. We look forward your continuous support for D'Resort! Best Regards, Guest Services Manager
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Answer from NTUC-Club
Singapore, Singapore8 contributions
Hi Su L, please be informed that 1 additional child below the age of 12 years old can stay for free provided he/she uses the existing bed and amenities.
Answer from Garry B
queensland106 contributions71 helpful votes
We downloaded the Grab app and used it to get to and from the airport with no problems. Taxis also are plentiful. Hope you enjoy the hotel more than we did!
Grace I wrote a tip 8 Apr
2 contributions
5.0 of 5 bubbles
"If you plan to go to the waterpark you can book rooms with tickets. Saves money! "
Read full review
Soumita wrote a tip Mar 2024
Singapore, Singapore8 contributions1 helpful vote
3.0 of 5 bubbles
"Maybe they have lack of HK staff, avoid long weekends"
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Discover04230597611 wrote a tip Mar 2024
1 contribution
4.0 of 5 bubbles
"Book early for school holiday periods. Also do note that Wild Wild Wet is closed every Tue."
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Syed A wrote a tip Feb 2024
3 contributions6 helpful votes
2.0 of 5 bubbles
"Not very family friendly. Parents with small children and toddlers, please make sure arrange baby cots and help in advance. "
Read full review
HelpingOne wrote a tip Jan 2024
Melbourne, Australia32 contributions32 helpful votes
4.0 of 5 bubbles
"Try to book rooms closer to shopping mall."
Read full review
Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
$194 - $273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
costa sands resort - downtown east hotel singapore
LOCATION
SingaporeSingaporePasir Ris / Pasir Ris Park
NUMBER OF ROOMS
387
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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D’RESORT @ DOWNTOWN EAST - Now $213 (Was $̶2̶9̶3̶) - UPDATED 2024 Reviews & Price Comparison (Singapore) - Tripadvisor

Frequently Asked Questions about D’Resort @ Downtown East
Which popular attractions are close to D’Resort @ Downtown East?
Nearby attractions include Tayo Station (0.4 km), Wild Wild Wet (0.3 km), and Downtown East (0.5 km).
What are some of the property amenities at D’Resort @ Downtown East?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and meeting rooms.
Which room amenities are available at D’Resort @ Downtown East?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at D’Resort @ Downtown East?
Guests can enjoy an on-site restaurant, breakfast, and barbeque facilities during their stay.
Is parking available at D’Resort @ Downtown East?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to D’Resort @ Downtown East?
Conveniently located restaurants include The Basil Inn, The Tree Cafe, and Rainforest Cafe.
Does D’Resort @ Downtown East offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at D’Resort @ Downtown East?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to D’Resort @ Downtown East?
Many travellers enjoy visiting Changi Beach (2.6 km), German Girl Shrine (3.3 km), and Johore Battery (3.2 km).
Is D’Resort @ Downtown East accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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