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Carlton City Hotel Singapore

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Traveller (1369)
360
Panoramas (15)
Room & Suite (453)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

#15 of 342 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Within a two-minute walk from Tanjong Pagar MRT station, Carlton City Hotel Singapore is conveniently located on Gopeng Street off Tanjong Pagar Road, along the fringes of Chinatown, Raffles Place and within the Central Business District. The hotel offers guests an upscale and stylish experience, resonating well with international business and leisure travellers. Designed by reputed leading international interior design company Hirsch Bedner Associates (HBA), the hotel exudes designer-conceived touches and furnishings from the grand marble lobby to its spacious guestrooms. With 29 floors and 386 guestrooms, the hotel is primed to be the preferred hotel for discerning business and leisure travellers.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Room service
Safe
Wardrobe / wardrobe
Clothes rack
Iron
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, Chinese, Malay
2,313Reviews84Q+A100Room tips

Reviews
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Traveller rating
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Passenger61147719156 wrote a review 12 Apr
1 contribution3 helpful votes
Ravean was a very good concierge ! The trip was also good , nice room food etc. I enjoy visit Singapore during the night. Marina bay, also some parc such as mont faner etc. I recommande this hostel for its standards of quality. Good sens of service
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Stay26644090348 wrote a review 7 Apr
1 contribution3 helpful votes
Room is cosy and comfortable. Best buffet breakfast and the rooftop bar is just a perfect place to clear your mind watching the sunset.. Being thought of on my birthday far away from home truly warms my heart..😍 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍🙏👍🏻👍🏻🥳
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 1 week ago
Dear Stay26644090348, Thank you for choosing to stay with us at Carlton City Hotel. We sincerely appreciate the wonderful review you have left for us on TripAdvisor. Your kind compliments will be relayed to the staff mentioned. We look forward to warmly welcoming you back on your next visit to Carlton City Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JohnTan4097 wrote a review 7 Apr
Singapore, Singapore2 contributions9 helpful votes
Good service esp from Devagaran. Hope the restaurant can control the serving of lobster as alot of greedy dinners are taking so many lobsters that they themselves are not able to finish themselves. The buffet is good generally and the food tast good.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 1 week ago
Dear JohnTan4097, Thank you for taking the time to write a review for us. It is always a pleasure for us to receive reviews from guests like yourself, as it gives us insights to what went right and what could have been done better. We are happy to hear that you had an overall pleasant experience with Carlton City, and your comments have been duly noted and relayed to the team. Thank you for sharing your experience and we hope to have you back at Plate again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ryan House Montana wrote a review 7 Apr
Lakeside, Montana116 contributions19 helpful votes
The Carleton City Hotel was a fantastic base for our Singapore stay. Close proximity (walking distance) to the MRT, high quality accommodations, excellent staff and even better club lounge service. We would stay here again in a heartbeat!
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Book a room with club lounge access which gives you a wonderful breakfast spread, appetizers and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 1 week ago
Dear Christina, Thank you for taking the time to write this review. We are glad to hear that you enjoyed the service, room amenities and the surrounding neighbourhood, and we certainly look forward to having you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trail45679227620 wrote a review 3 Apr
1 contribution3 helpful votes
Great hotel and amenities, perfect for Singapore CBD and calling out superb service from Jerry! Reception staff assisted making a number of arrangements for me with personal touch and care. Thoroughly recommend for any travel into Singapore.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 1 week ago
Dear Trail45679227620, thank you for choosing to stay with us at Carlton City Hotel. We sincerely appreciate the wonderful review you have left for us on TripAdvisor, highlighting your pleasant encounter with our staff. Your kind compliments will be relayed on to Jerry. We look forward to warmly welcoming you back on your next visit to Singapore.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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J C wrote a review 3 Apr
2 contributions3 helpful votes
Rooms are big & spacious. Clean & comfortable. Breakfast hotel has good selection & delicious. Suresh & Ismail from the Concierge team are very friendly and helpful. Thank you Suresh & Ismail for the tips on Singapore and conversation. Will stay here again.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 1 week ago
Dear I1440SKjc, thank you for leaving us a 5-star review on TripAdvisor! We are glad you've enjoyed your stay with us in Singapore, and your kind compliments will be passed on to Suresh and Ismail. We hope to have you back at Carlton City Hotel on your next visit to Singapore.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wander01860177650 wrote a review 2 Apr
1 contribution3 helpful votes
Food: excellent Service: friendly staff especially parking coupon is available during lunch (good point improved) Strongly mention to Julie Dinh and Mr. Jackson Leong for being helpful, always bring extra mile to all us 👍 highly recommended
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 1 week ago
Dear Wander01860177650, We are thrilled to hear that you had a pleasant lunch with us. Your kind compliments will be relayed to Julie and Jackson. Thank you once again and we look forward to having you back on your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cruiser64694195871 wrote a review Mar 2024
1 contribution3 helpful votes
The hotel was amazing not just for its gorgeous rooms, but its service. The staff is helpful and friendly, even helping me to charge my phone when I didn't have a cable! I'd like to point out one of their staff that really stood out, their receptionist, Mai. she was friendly, patient and attentive which made this whole stay so much more warm and welcoming. Kudos to her and the staff for a amazing staycation, would definitely recommend 👌 👍
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 1 week ago
Thank you for leaving us a 5-star review on TripAdvisor! We are glad you've enjoyed your stay with us, and your kind compliments will be passed on to Mai. Thank you for choosing to stay with us and we hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elizabeth B wrote a review Mar 2024
1 contribution2 helpful votes
This hotel is clean and very comfortable, the bed is good, pillows are fluffy. Bathroom is quaint and ok to use for a few days . The staffs are very helpful and polite . They are also friendly and is always there to help . The location is central, close to restaurants and to taxis and busses. The only concern I have is the restaurant they have in the hotel. Foods are bland , we tried to eat dinner there but never went back because foods are bland . I think someone has to talk to the restaurant management to improve their methods . Other than that , me and my husband enjoyed our stay in this beautiful hotel and is highly recommended.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: The location is central for restaurant, shopping and MRT/ Train /busses
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 1 week ago
Thank you for taking the time to write a detailed review for us. It is always a pleasure for us to receive reviews from guests like yourself, as it gives us insights to what went right and what could have been done better. We are happy to hear that you had an overall pleasant experience with Carlton City, and your comments have been duly noted and relayed to the team. Thank you for sharing your experience and we hope to have you back at Carlton City again on your next visit to Singapore.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jasmine wrote a review Mar 2024
Singapore, Singapore2 contributions4 helpful votes
This is my 6 trip back for the Seafood Buffet Dinner at the Plate Restaurant. First is the Oyster here is very fresh and delicious. Next is the Lobster is fresh and size is just right not too small like a crayfish u eat nothing and not too big that make the meat too tough and hard. Alaska crab leg is nice and fresh and with the fresh Sashimi and Black Pepper and Chilli Crab. It’s the best combination of seafood. Best of all, the seafoods are top up once it’s near finishing. The staff here Gopal’s. Elaine, Joseph and David are all very friendly and service is great with your plate being change regularly. As today is my Birthday, David accidentally know it from my wife, prepare a Birthday’s cake for me and the entire restaurant crew came together and sang Birthday Song for me. And place is spacious. David had become friend to my family when we come over for dinner. Note: it’s cost quite a bit more but there is a one for one. After the 1 for 1 it cost around S$80. Remember to get the complimentary parking.
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Date of stay: March 2024
Value
Location
Cleanliness
Service
Trip type: Travelled with family
Room Tip: Plate Restaurants is great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 1 week ago
Thank you for choosing to dine at Carlton City Hotel. We sincerely appreciate the wonderful review you have left for us on TripAdvisor, highlighting your pleasant encounter with our staff and buffet service. Your kind compliments will be relayed on to the staff mentioned. We look forward to warmly welcoming you back on your next visit to Plate.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$344 - $453 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeOutram / Central Business District / Central Area/City Area
NUMBER OF ROOMS
386
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CARLTON CITY HOTEL SINGAPORE - Now $298 (Was $̶7̶9̶3̶) - UPDATED 2024 Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about Carlton City Hotel Singapore
Which popular attractions are close to Carlton City Hotel Singapore?
Nearby attractions include Tea Chapter (0.5 km), Singapore City Gallery (0.4 km), and Yixing Xuan Teahouse (0.3 km).
What are some of the property amenities at Carlton City Hotel Singapore?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Carlton City Hotel Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlton City Hotel Singapore?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Carlton City Hotel Singapore?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Carlton City Hotel Singapore?
Conveniently located restaurants include Loulou - French Cuisine & Wine Bar, Bar-Roque Grill, and Chef's Table by Chef Stephan Zoisl.
Are there opportunities to exercise at Carlton City Hotel Singapore?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Carlton City Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlton City Hotel Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Carlton City Hotel Singapore?
The staff speaks multiple languages, including English, Chinese, and Malay.