Robertson Quay Hotel
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Robertson Quay Hotel

Traveller (596)
Panorama at the Robertson Quay Hotel
360
Panoramas (18)
Blick vom 10.Stock auf die River Seite
Room & Suite (311)

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$169
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$169
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

3.0
#329 of 343 hotels in Singapore
4.1 of 5 bubbles
Location
3.0 of 5 bubbles
Cleanliness
2.9 of 5 bubbles
Service
2.9 of 5 bubbles
Value

Looking for a place to stay in Singapore? Then look no further than Robertson Quay Hotel, a quiet hotel that brings the best of Singapore to your doorstep.

Free wifi is offered to guests, and rooms at Robertson Quay Hotel offer a flat screen TV and air conditioning.

During your stay, take advantage of some of the amenities offered, including 24 hour front desk, 24 hour check-in, and currency exchange. Guests of Robertson Quay Hotel are also welcome to enjoy a pool and breakfast, located on site. For travellers arriving by car, parking is available.

While staying at Robertson Quay Hotel, visitors can check out Haji Lane (1.4 mi) and Marina Bay Sands Skypark (1.4 mi), some of Singapore's top attractions.

Singapore has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Palm Beach Seafood Restaurant, JUMBO Seafood, and Newton Food Centre, which are serving up some great dishes.

Singapore is also known for some great art galleries, including Ode To Art, Degiosart, and The Arts House, which are not too far from Robertson Quay Hotel.

We’re sure you’ll enjoy your stay at Robertson Quay Hotel as you experience everything Singapore has to offer.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Taxi service
Baggage storage
Non-smoking hotel
24-hour check-in
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Air conditioning
Housekeeping
Safe
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
River View
Languages Spoken
English, Chinese, Filipino

Location

15 Merbau Road, Singapore 239032 Singapore
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Changi Airport
Seletar Airport
14.3 km
See all flights
Telok Ayer
16 minSingapore Mass Rapid Transit
1,259Review25Q+A100Room tips

Reviews
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Detailed Reviews
Pankaj wrote a review Mar 2020
Mumbai, India11 contributions11 helpful votes
2.0 of 5 bubbles
I had been put up at this hotel for 2 weeks and it was nothing short of awful.

Its a simple budget hotel with absolutely no concern for customer service. No one at reception will help with bags so you struggle with heavy luggage up the small ramp or steps yourself.

The rooms are cramped but the beds pretty comfortable. The bathroom feels like an airplane toilet. They dont even give hand towels or hand soap. You have to use the shower gel for your hands too!

The worst aspects however is the quality of internet...its awful. The wifi connects in only certain parts of the room so good luck trying to watch a movie while lazing in bed.

The aircon is always blasting at freezing temperatures, could not sleep 1 night peacefully despite keeping it off.

The breakfast is the same thing everyday with not 1 minor change being made.

Apart from the location and some smiling staff members, this place is pathetic. Don't waste your time and money here.
Read more
Date of stay: February 2020
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colleen P wrote a review Feb 2020
5 contributions9 helpful votes
3.0 of 5 bubbles
The location is perfect; walking distance to the National Museum (through Fort Canning Park) and Gardens By The Sea, with a metro stop only a few blocks away. If you exit the lobby and turn to the left walking toward the water, then it is an easy right turn to the Robertson Quay restaurant scene, or by turning left not far from the famous Clark Quay eateries and shopping. Or exit lobby and turn right and walk a block to the UE Square which includes a grocery store. Yes, the room was small but very well organized; bathroom had plenty of space for toiletries. The breakfast was very simple but eggs every morning so sufficient for my needs. Keeping in mind that it was much more reasonable than other hotels, we would recommend and stay again.
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Date of stay: February 2020
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ianandnic2018 wrote a review Jan 2020
Western Australia, Australia8 contributions19 helpful votes
4.0 of 5 bubbles
This is a very basic hotel in a great location. We only needed accommodation for one night for a family of 4, so it was affordable and in a great spot. We had to book 2 rooms as they only have doubles and twins, the affordability was helpful to our budget. The hotel is walking distance to Clarke Quay and Boat Quay is a little further on which was great. The kids liked that there were 2 Starbucks nearby and small shopping mall as well. The rooms are very small with not a lot of extra room, but everything is designed to fit and serve dual purpose, such as a bedside table that is also a chair, the bathroom door doubles as the shower door, but again it was only for one night so wasn't a problem for us. The pool area was compact but good for a dip on a hot day. The slide was a bit small for our teenagers, but I am sure the young ones would enjoy it. Breakfast was simple but good and very busy. If you are after a clean and affordable hotel in a good spot for a short stay, this is worth a visit.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HairdresserAbroad wrote a review Feb 2020
Sydney, Australia116 contributions60 helpful votes
+1
5.0 of 5 bubbles
I stayed in this hotel twice in January. Yes the rooms are small but they are clean and the staff are so helpful. It’s ideally located a short walk from fort canning station so very easy to get around the city. They have a reasonable size pool with a slide which is great for kids. Breakfast is included it’s basically toast, baked beans, eggs, cereal, juice, tea and coffee. On our first stay the shower wasn’t running well they immediately sent someone to fix and replace parts and was perfect. The knowledge of the staff is fantastic they were so helpful. We moved around to a few places in our trip and staying in this hotel was great as it’s affordable.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StuartF0 wrote a review Feb 2020
Sydney, Australia8 contributions17 helpful votes
1.0 of 5 bubbles
We spent ome night at the Robertson Quay hotel in Singapore.The location was lovely.However the hotel room was extremely small the bathroom was literally a hole on the wall and full of mould. The bed sheet to our horror had a blood stain.On complaining to reception thete was no offer for another room nor did they offer to remake the bed with clean sheets .Instead they left 2 sheets which lacked any clean freshness for us to deal with. The soiled sheet was left with us.We are left to wonder how if at all the sheets are laundered.The towels too were threadbare The aircondioning was freezing and couldn't be adjusted There was no hot water available in the early hours of the morning This hotel is a disaster avoid it
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mhairi B wrote a review Mar 2020
Motherwell, United Kingdom16 contributions42 helpful votes
1.0 of 5 bubbles
Dreadful experience. Room was very small and cramped with an unpleasant smell, noisy and ineffective air conditioning, with an outlook through a small dirty window to an even dirtier small courtyard. “Bathroom” was no bigger than a broom cupboard with 2 small threadbare towels. Poor levels of cleanliness in the room particularly with the cups, which were badly stained.

The buffet breakfast was a joke, barely warm eggs and beans, toast and cereal, the choice is take it or leave it. Their publicity photographs must have been taken elsewhere as they bear no resemblance to the actual dining room. And the standards of hygiene leaves a lot to be desired, the kitchen assistant cleared used plates and wiped the tables with a dirty rag of a cloth, then replenished the beans and bread, and licked his finger, without any hand washing.

The reception staff were not helpful and appeared bored and totally uninterested in any complaints.
Avoid this place at all costs.
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nada M wrote a review Sept 2020
4 contributions8 helpful votes
1.0 of 5 bubbles
The worst hotel i have been too so far, i was on my honeymoon and it was my first time to visit an amazing country such as Singapore. It started when we arrived at the hotel at around 12pm when we told them that we have just arrived Singapore after a 9 hours flight and if it possible to check-in a bit early, the reception mentioned if you want you can pay $75 for an early check-in otherwise it is not possible, we even asked for an upgrade they told us we made an upgrade but its a twin bed which was a silly joke, we told them we are honeymooners how are we supposed to sit in a twin bed room, then we told them thanks we dont want the upgrade since it's useless. Other than this the room was a nightmare in all means a very small room that even couldnt fit our bags, the breakfast was awful no varieties at all only toast, milk, sauces, eggs, sausage and tasteless coffee and tea. I dont even recommend this hotel its not even that cheap and not worth the money so consider another hotel with better services, accommodation and food options. Stayed in April 2019.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lillgha wrote a review Jan 2020
Hong Kong, China116 contributions85 helpful votes
1.0 of 5 bubbles
I stayed only 1 night and this was the one of worst hotel I ever stayed. The room was stinky, tiny that I hardly had room to put my suitcase and I squeeze myself to move from bed to bathroom. Towels were ripped off. Next morning, I couldn't find anything to eat from breakfast as there were 4-5 choices from bread to egg and tea/coffee etc.. I went out to Robertson Quey riverside restaurant to take my breakfast then moved out to another hotel immediately. Agoda photos are pretty deceiving and it was pricey, may be due to Christmas time..
Read more
Date of stay: December 2019
1.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connector61141079619 wrote a review Dec 2022
14 contributions
1.0 of 5 bubbles
Booked 2 rooms for 5 persons for 7nights.

The Good side of the Hotel it's just the location.

The Down Side let me start:
I think, nothing will be resolve as it's only about making money.

Air Cond is a failure, rooms are too cold n non carpeted. Room floor is freezing, thermostat is hopeless. Even at 30degree ,still no use,non controlable, ended up switching off air Cond. No remote for air-conditioning had to walk to entrance to switch off. Pls bring your own bedroom slippers as none is provided.

Hot water for shower only during evening n nite time it's hot, early mornings just lukewarm. Think they switch off the Boilers. Taking shower at 6am n only warm water that's not acceptable.

Only 1 swinging door sharing for toilet n shower room, extremely small toilet n bathroom. Never experience such a small cubicle in any other hotels,.
Not user friendly for Disable Guests sadly.
Not a single glass in toilet for toothbrushes, had to leave it on counter. Only had 2 coffee cups in room.

Housekeeping staffs do their basic jobs.They are good in their job.

Reception is just like a job for them,
If you ask for extra room card, deposit of $5.00 is needed per card but when checking out, pls ask for your deposit if not they will pretend nothing to return back.

Room lighting is dim, could do with some white lights .

Will not come back or recommend.

+ Point it's the location n price if you book early.
Read more
Date of stay: December 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Room Tip: Bring your own bedroom slippers, floor is freezing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TonyGoldCoast4225 wrote a review Jan 2022
Sydney, Australia80 contributions50 helpful votes
1.0 of 5 bubbles
Positives : Location
Negatives : Charged $50 extra to check in 2.5hrs early. Common area carpet near my room was tatty, stained & grubby. Bathroom Tiles grout full of mould, The room safe needed changing 3 times before staff found one that actually worked, TV had only 5 channels with none speaking English, I asked for a wine glass to be told NO ! use the tea cup, Shower hot water was Warm (at best), Wifi kept dropping out so in the end I used my phone , asked if hotel to call a taxi & told there would be a small fee - Did not tell me there were 2 taxi ranks within 150m. Price charged for 5 nights was ridiculously overpriced compared to the Hotel i moved to.
Read more
Date of stay: December 2021
1.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from StuartF0
Sydney, Australia8 contributions17 helpful votes
This hotel is a disgrace.unwashed bed linen with blood stains andsuspected bed bugs.Airconditioning is freezing and cannot be adjusted No window for fresh air Bathroom is a hole in the wall and filthy STAY AWAY
Answer from ianandnic2018
Western Australia, Australia8 contributions19 helpful votes
Singapore plugs are the same as UK
Reha.F asked a question Nov 2019
Mumbai, India109 contributions17 helpful votes
How far is station from here? Is cabs available easily?
Answer from Tappy Feet
Essex England302 contributions530 helpful votes
Cabs are readily available especially those online. And Fort Canning is less than 5 minutes away. It's a fabulous location
Answer from Bruno D
76 contributions65 helpful votes
Free wifi but not very strong... low in rooms
ameliorate2014 wrote a tip 4 May
Bushey, United Kingdom22 contributions1 helpful vote
2.0 of 5 bubbles
"Try another hotel"
Read full review
Adele N wrote a tip Feb 2024
northern ireland3 contributions1 helpful vote
3.0 of 5 bubbles
"No breakfast facility although it is stated on the booking.com site"
Read full review
cliff1608 wrote a tip Jan 2024
304 contributions184 helpful votes
1.0 of 5 bubbles
"BEEARE !!!! Of credit card fraud from hotel."
Read full review
Alex wrote a tip Jan 2024
Kuala Lumpur, Malaysia64 contributions32 helpful votes
1.0 of 5 bubbles
"Please avoid this hotel for all you can"
Read full review
Vannak K wrote a tip Jan 2024
7 contributions2 helpful votes
1.0 of 5 bubbles
"There are many alternatives hotels with similar price but in high quality. "
Read full review
Not the right property for you?
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PRICE RANGE
$124 - $177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
robertson quay singapore, robertson quay hotel singapore, hotel robertson quay
LOCATION
SingaporeSingaporeRobertson Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ROBERTSON QUAY HOTEL - Now $169 (Was $̶2̶4̶7̶) - UPDATED 2024 Reviews & Price Comparison (Singapore) - Tripadvisor

Frequently Asked Questions about Robertson Quay Hotel
Which popular attractions are close to Robertson Quay Hotel?
Nearby attractions include Fort Canning Park (0.4 km), Singapore River (0.05 km), and Robertson Quay (0.01 km).
What are some of the property amenities at Robertson Quay Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Robertson Quay Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Robertson Quay Hotel?
Yes, parking is available to guests.
What are some restaurants close to Robertson Quay Hotel?
Conveniently located restaurants include Rosso Vino, MEMO Cafè, and Publico Ristorante.
Are there opportunities to exercise at Robertson Quay Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Robertson Quay Hotel?
The staff speaks multiple languages, including English, Chinese, and Filipino.
Are there any historical sites close to Robertson Quay Hotel?
Many travellers enjoy visiting Fort Siloso (5.0 km), Emerald Hill (2.0 km), and Chijmes (1.2 km).
Does Robertson Quay Hotel have any great views?
Yes, guests often enjoy the river view available here.
Is Robertson Quay Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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