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Conveniently located in the heart of Singapore, Swissôtel The Stamford is a 5-star hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotels, Swissôtel The Stamford offers a luxurious range of 1,252 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of restaurants and bars including the 2 Michelin-starred JAAN by Kirk Westaway. The hotel also houses the 108,000 sq. ft. Raffles City Convention Center which comprises 34 meeting venues with technologically advanced business facilities and services.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Swissôtel The Stamford Singapore comes highly recommended for its central location, offering direct mall access and proximity to transportation, making exploration a breeze for guests. The hotel earns accolades for its spacious, clean rooms with impressive Marina Bay views, although some guests note the decor could use refreshing and noise can be an issue.
While opinions on value vary, with some finding rates reasonable and others pointing to high costs for parking and services, the attentive staff, especially in housekeeping and the executive lounge, generally receive praise.
Location
Central
Atmosphere
Welcoming
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Noise level
Noisy
Service
Attentive
Amenities
Satisfactory
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Our visit was from Boxing Day to the 29 December 2024. We caught the MRT from the Airport and it was pretty straight forward arriving at City Hall and a short walk through the shopping centre to the lobby. The Checkin was a self serve and we used the assistance of a staff member as they had increased the bill by a few hundred dollars and we wanted to question this. They informed that it was an additional charge for any incidentals that is refunded if you don’t use it. This was great as we were happy once we knew what the charge was. The room wasn’t ready so we stored the luggage and went to their shopping centre below. There is a great food court on the basement level as well as a supermarket where you can get some supplies.
The room was ready on time and upon entry we were pleasantly surprised at the size of the room considering we were three adults and there were two double beds and a sitting area and not once did the room feel cramped. There was a coffee pod machine but they had forgot to supply the pods, after a quick phone call the pods arrived. There is a filtered weather tap in the bathroom to fill up your water. This comes out only in a dribble to place your bottle under the tap and walk away and do something else’s for a little bit as it fills up. Our room number was on the 18th floor.
We placed a booking for the Skai Bar on the 70 floor and this is a must as the view was spectacular and the drinks and wait staff were excellent. We did not eat dinner at any of the internal restaurants, however we had breakfast included. We went to the Clove restaurant for the buffet and it was fantastic with plenty of options. It was extremely busy but there was plenty of staff on hand to ensure that as soon as you finished your plates were cleared away. If you want a cooked fried egg or an omelette you go the egg station and a chef prepares them for you. There was a massive selection of fresh fruit, danishes, cereals, cooked dishes. If you want a hot chocolate you have to ask one of the staff for it and they will make it and bring it to your table.
The pool area was massive and we didn’t use the pool but went to the area and checked it out, there is the bar area and a cafe so you could spend the day there if you wanted.
We walked and caught the trains everywhere heading down to the Marina Bay Sands precinct, to Orchard Road Shopping Centre all via train. We purchased the tourist 3 day pass which as perfect for our needs,
Overall we were vey pleased with the facilities of the hotel.
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:Get a tourist MRT ticket for either 1,2,or 3 days for unlimited use on the MRT.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Strasser, Owner at Swissôtel The Stamford Singapore
Responded 1 week ago
Thank you for staying at Swissotel The Stamford. We’re so glad to hear that you had a great experience during your visit, and we truly appreciate your detailed feedback! It’s wonderful to know that you enjoyed our convenient location, the size and comfort of your room, and the spectacular views from the Skai Bar. We're also happy to hear that you had a great breakfast experience at Clove, even with the busy atmosphere. Thank you for your understanding regarding the water tap issue, and we’re glad our team was able to promptly provide the coffee pods you needed. We also appreciate your feedback about the pool area and are glad that you were able to explore the facilities. It’s fantastic that our location made it easy for you to explore the city, and we’re grateful for your kind words about the services we provide. We look forward to welcoming you back on your next visit to Singapore! Warm regards, Robert Strasser Hotel Manager
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I booked into the Swissôtel The Stamford Singapore for 4 nights to help celebrate the birthday of a good friend from Saigon.
The 60th floor room (#6055) had a large balcony with a fabulous view overlooking Merlion Park, then on to Marina Bay Sands and out to the sea.
The suite was pretty spacious and had Executive Lounge access on the 65th floor with fabulous views of Singapore. The morning breakfasts and evening drinks and meals served in the lounge were truly highlights. The service & food was second to none.
On the birthday of my friend, housekeeping not only left a chocolate cake in the room but also created a wonderful birthday message on his bed. Please see the photo. It was truly a special touch & totally unexpected & greatly appreciated. It showed an element of thoughtfulness which all too often seems to be lacking in so many other lesser hotels.
For the birthday dinner we ate at Skai restaurant on level 70. This was a very memorable experience and I have written glowingly about Skai separately.
We also had lunch on one day at the Brasserie on the ground floor and found it very satisfying.
All in all, this was the perfect choice for our stay in Singapore. I will be back next year with my 82yo father and we will definitely stay here again as I know he will be taken care of and truly enjoy every aspect of this 5 star hotel.
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Date of stay: November 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Booked 4 nights pre cruise. Arrived late on Friday and check in was a breeze. Accor Plus member, bottle of wine and some fruit as welcome gift. Room 2754 marina bay suite. Great views. Hotel is nicely located near Singapore flyer and gardens by the bay and Clark quay for anyone doing tourist activities. Room has Nespresso coffee machine, pods replenished daily, 2 x toilets. Shower is awesome, pressure is the best we have had in hotel. Lights are controlled from a couple of master switches . Bed is very comfortable. Room has 2 x balconies with views of Marina Bay. Housekeeping staff are fantastic. Little touches like folding clothes and rolling up charging cables they didnt need to do. Got some laundry done, while expensive, my wife who is a bit OCD about clothes and folding was impressed with the service. All the staff have been friendly and helpful. Club room. On L65 - with our room being level 27 we need to change lifts on L38 to access the higher floors and club room. Breakfast great variety with both western and Asian offerings. Eggs to order at the egg station. Evening canapés, some hotels have limited offerings of hot food and sometimes run out. They were putting full dishes out around 7.15 (end of service 0730). The two gentlemen in the club room 17/11 were very good, albeit very busy with only 2 of them. Their service was first rate and they were very friendly. Overall a great stay and will stay here anytime we are in Singapore. Highly recommend this hotel.
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lovely 4 night stay. Very clean room every day courtesy of Thi Hang and Shau di. Room upgrade on arrival to the 45th floor was great. Awesome view from the balcony of the Marina Bay Sands and the bay. Filtered tap water in the room is a smart, sustainable initiative to reduce reliance on plastic bottles. Good buffet breakfast with plenty of choice, and a great lunch on the 70th floor at Skai restaurant. Shower is over the bath which is fine, strong pressure to the rain shower. People with mobility issues may struggle stepping over the bath. I didn't like the check in process standing and playing with a computer. Some may love it, I'd prefer a more personalised service as part of Accor Gold status.
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Date of stay: December 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is very conveniently located directly above the City Hall MRT station. You can reach all the sights very easily. The possibilities to explore the city on foot are also excellent. A room with a view of Marina Bay is worthwhile. The view is breathtaking - especially from the upper floors. We were lucky enough to be guests of the Level 65 Lounge. A complimentary breakfast buffet in the morning and cocktail reception in the late afternoon with light snacks are very pleasant. The choice of food is sufficient and beautifully presented. All the staff(!) in the Level 65 Lounge (Cheary, Roderick, Ronald mentioned by name) make the stay a special experience. One more thing: far too little praise is given to the ladies and gentlemen who ensure that the room is clean and beautiful every day! The housekeeping (Zhen Qiang mentioned by name) makes sure that you want for nothing in your room. Unfortunately, the rooms themselves are a bit outdated. The price-performance ratio is ok so far. If we come to Singapore again, we already know which hotel we will stay in. Thank you for a wonderful time!
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The stay was nothing to write home about. Our room had a balcony, it was sparse but comfortable. The bathroom was on the small side but clean and functional. Eco friendly hotel amenities provided. The Buffet Breakfast at “The Cove” was a very busy place (Get there early to avoid queues) and it seemed that they ran out of dishes at times. The toasters could definitely be upgraded to Commercial Conveyor ones (this would help reduce the queues). The lobby was also a busy space. It was not clear when the coffee shop run by the Stamford Brassiere in the lobby was closed - A Closed Sign on the counter would help. The hotel has a great location within Singapore and is very centrally located downtown near many attractions. Also, you can get to the hotel from the City Hall MRT station without going outside if it’s rainy or too hot. It is part of the Raffles City complex and shares this space with the Fairmont Hotel and a shopping complex.
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Date of stay: December 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View n location. Bed n pillows were great. Very clean. Breakfast was good. They understand hygiene. The cold cuts ham salmon were placed in a transparent refrigerator. Top notch coz most hotels just place it in open for bacteria to grow.
Nespresso machine in room Free WiFi n drinking filtered water from the tap
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Strasser, Owner at Swissôtel The Stamford Singapore
Responded 6 Sept 2023
Thank you for choosing Swissotel The Stamford. Thank you for your feedback! We're thrilled you enjoyed the view, location, comfortable bed, and clean environment. We take hygiene seriously, and we're pleased you noticed our efforts. We're delighted you liked our breakfast and the attention to detail with the cold cuts. Thank you for sharing this with us and we look forward to welcoming you back. Warm regards, Robert Strasser Hotel Manager
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Superb housekeeping service by Zhen Qiang! Pleasant surprise when we returned to our room to see 2 cute bath towel decor of a walrus and an elephant. My child love it! Turn down service is nice, as our room got cleaned and neaten up while we head out for dinner - a neat and well arranged room when we return to our room.
Great service by the hotel as well, as I have indicated booking with a child. Kids toiletries were made available in my room including bedroom slippers as well as a step bench in the toilet!
View was great as well! Staff at the lounge were also friendly and helpful.
Unfortunately, the pool water was really chilly. Even when it was sunny, the water was really cold.
Overall, its a great experience.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Request for firm pillow if you do not like soft pillows.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had a great experience at the swissotel the Stamford. Especially the room cleaning was very good and one of the cleaning ladies made the room so comfortable with nice shapes of the towels. Her name is Margaret khin yupar Htay and was so kind and helpful. The whole visit at this hotel is a pleasure and all the facilities are super amazing. Fully recommend on this hotel.
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Date of stay: December 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are good hotels, and there are great hotels.
The Stamford Hotel is most certainly better than great. From check-in to check-out, the experience was memorable in all the right ways.
The room was spacious, quiet (both during the day, and during the night), the bed very comfortable, pillows soft, air conditioning up to the task of dealing with Singaporean weather, immaculately clean, with all the facilities that any traveler would want, and uninterrupted views of Marina Bay and beyond. Facilities were perfect, food and drink excellent, and exceptionally high quality throughout.
What really made the difference in an already great hotel were the staff: a special shout-out to Laurence, Zai, Rhea, Roderick in their warmth and consideration in making us feel at home. It’s obvious that everyone works extremely well as a team, and enjoys their work: in fact, every member of staff that we met were equally cheerful and welcoming.
For us, the personal touch makes all the difference: too many hotels offer little more than a place to eat, drink and sleep. Having attentive, cheerful and responsive staff elevates the good hotels into the best hotels.
We thoroughly enjoyed our stay, and will return.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Strasser, Owner at Swissôtel The Stamford Singapore
Responded 2 weeks ago
Thank you for staying at Swissotel The Stamford. We are absolutely delighted to hear that your experience with us was so memorable and exceeded expectations. It’s wonderful to know that our team, especially Laurence, Zai, Rhea, and Roderick, made such a positive impact on your stay with their warmth and hospitality. We will be sure to pass along your kind words to them—they truly are an asset to our team. We’re also glad you enjoyed the spacious room, stunning views, and our high-quality facilities and service. Your feedback about the personal touch and the attentiveness of our staff truly means a lot to us. Thank you for sharing your experience, and we look forward to welcoming you back for another wonderful stay! Warm regards, Robert Strasser Hotel Manager
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There are more places to choose from in the Singapore area.
PRICE RANGE
$514 - $606 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel the stamford singapore, swissotel the stamford hotel singapore, swissotel stamford singapore, swissotel singapore
FORMERLY KNOWN AS
Swissotel The Stamford
LOCATION
SingaporeSingaporeCity Hall / Downtown Core/Downtown Singapore / Colonial District/Civic District / Central Area/City Area
NUMBER OF ROOMS
1,252
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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