The Barracks Hotel Sentosa By Far East Hospitality
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The Barracks Hotel Sentosa By Far East Hospitality

Traveller (1593)
Room & Suite (172)
Dining (154)
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About

5.0
#1 of 16 hotels in Sentosa Island
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.6 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Housed in a conserved colonial building, The Barracks Hotel Sentosa is an exclusive heritage hideaway. Its 40 luxurious suites and premier rooms are furnished with all things exquisite. From rooms with direct access to an exclusive pool, all-day refreshments and evening cocktails at The Living Room, a guided Barracks heritage tour, to the Equerry reminiscent of the butler in colonial noble households, you will be immersed in the timeless romance and charm of The Barracks Hotel Sentosa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Babysitting
Children's television networks
Airport transportation
Car park
Wifi
Pool / beach towels
Outdoor pool
Plunge pool
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Highchairs available
Car hire
Taxi service
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Quaint
Luxury
Languages Spoken
English, Chinese, Malay

Location

2 Gunner Lane Palawan Ridge, Sentosa Island 099567 Singapore
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Changi Airport
22.1 km
See all flights
Seletar Airport
19.1 km
See all flights
HarbourFront
20 minSingapore Mass Rapid Transit
5.0
5.0 of 5 bubbles1,051 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Barracks Hotel Sentosa is renowned for its spotless environment and meticulous housekeeping, according to guests, who also rave about the peaceful luxury and attentive service. Although some regard the pricing as steep, many find the value undeniable, especially given the lavish amenities like cocktails and canapés. Its stellar location is a hit among travelers for its proximity to dining, beaches, and transportation. While the rooms are celebrated for their stylishness and comfort, a few guests note they can be snug and dimly lit. The hotel's atmosphere and service are consistently applauded for creating a tranquil, personalized experience.
Location
Convenient
Atmosphere
Serene
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Pampering

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Detailed Reviews
mav68 wrote a review Mar 2020
Singapore, Singapore
+1
5.0 of 5 bubbles
From the moment I step into this place, I know this is my style of hotel. Understated elegance, tranquil and luxurious. It was once a British Artillery outpost but now, it is a heritage hotel with modern facilities and rustic charms.

I love the compound. Lots of lawn and 2 huge lap pool spanning both sides of The Living Room. Many of the rooms/suites at ground level have direct access to the pool though there is a premium to be paid. If you enjoy the convenience of plunging in and out, this is your perfect choice.

The service is second to none. The moment you take a seat at the sun loungers the wait staff will serve you with a ice bucket and a glass of ice water.

You have the sense of space, exclusivity and prestige at this hotel. It was an old British artillery and the architecture is immaculately preserved.

Daily refreshments are served at The Living Room, with drinks, nuts, biscuits and crackers. This is like you stay at the club floors of any business hotels. In the evening from 6pm to 8pm they served canapes and items changed daily. For those that would like to stay in and enjoy the hotel to the fullest, this is how The Barracks does it.

The room is nicely adorned with rustic elements such as wooden beam at the ceiling, chest box turned into a minibar, brass lamps, brass water faucets, leather bed head reminiscents the past glory and these are some of the creativity the interior designer has put into place.

The minibar (except the miniature alcohol) is complimentary courtesy of the hotel. 2 Purete 750ml (Still and Sparkling) are provided complimentary as well.

Atkinson bathroom amenities, a UK brand that has been established for centuries are used and this truly compliments the history of The Barracks.

The breakfast is served at The Living Room. Adequate spread since they have limited room inventory and a combination of Western and Asian, I find it good enough and it is definitely a conscious decision of providing quality versus quantity.

Some staff are very friendly, Emily, Rafiq, Joel, Melvyn, Shahul, Nuri ... They just want to make sure their guests are well looked after. Kudos to them.

Overall, our stay are excellent. You wish the time could stand still and the days lengthen. Perhaps that is their trick to make you a second coming back!

Extraordinary hotel does not formed by stones and bricks, it is made by Extraordinary people!
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Date of stay: March 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Pay a little premium and go for the Pool Direct Access
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albert Ocasio, General Manager at The Barracks Hotel Sentosa By Far East Hospitality
Responded 3 Apr 2020
Dear mav68, First and foremost, I would like to extend my personal gratitude for you choosing to stay with us here at The Barracks Hotel Sentosa and providing us and other travelers such great details pertaining to your stay. I have proudly shared your positive experience following your recent visit to our hotel with the team and a special thank you went out Emily, Hafiq, Joel, Melvyn, Shahul, Nuri that made your stay such a memorable one. Thank you once again for choosing to stay with us, we look forward to welcoming back in the near future to your home away from home, The Barracks Hotel Sentosa. Yours Sincerely, Albert Ocasio A Timeless Experience A Timeless Journey
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stacietanys wrote a review Mar 2020
Singapore, Singapore
5.0 of 5 bubbles
Our stay with Barracks hotel was beyond amazing as you have access to all the facilities possible around Village Hotel and Outpost Hotel's pools and common areas as well as the Barracks area.
Upon entering the retro-looking barracks door, you are greeted with cleanliness, huge living, bathroom and dining area and interconnecting doors to your room from the bathroom and living.

In the room, you have access to great WIFI, smart TV, smart speaker connected via Bluetooth for your spotify playlist and unwind with cocktails in your bathroom with two vanity areas one for you and your partner.

Opening your room or bathroom door on the other side gives you access to your own Jacuzzi pool interconnected with the main pool. Overlooking from the classy lounge, you can have complimentary tea together and unwind till cocktail time with a delicious quality spread that you have never experienced from any other hotels.

After pool time, you can choose to dine at the Commune or nearby restaurants which was amazing as we could spend more time at the hotel afterwards!
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Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albert Ocasio, General Manager at The Barracks Hotel Sentosa By Far East Hospitality
Responded 3 Apr 2020
Dear stacietanys, First and foremost, I would like to thank you on behalf of the entire properties for choosing to stay with us and for taking the time out of your busy schedule to post for us and other travelers of your positive experience on TripAdvisor following your recent visit to The Barracks Hotel Sentosa. I truly value your comments and I have proudly shared your review with the team as these were great motivating comments and for making it such a memorable one. Thank you once again for choosing to stay with us, we look forward to welcoming you back in the near future at your home in Sentosa, The Barracks Hotel. Yours Sincerely, Albert Ocasio A Timeless Experience A Timeless Journey
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
nigelmoy wrote a review Oct 2020
Singapore, Singapore
5.0 of 5 bubbles
We (two couples) recently stayed for 3 nights at the Barracks Hotel after seeing their Champagne and Sea Breeze staycation offer.

Even before we arrived, the communication was friendly, prompt and efficient even offering a pre-registration option online along with digital room key access on our mobiles. The final guest registration was completed in our rooms and within a couple of minutes - rooms were made available to us ahead of check-in time. A minor delay in our pickup arrangements was offset by a bottle of Prosecco for each couple.

The hotel and grounds themselves are beautiful, our first impressions accentuated by the 'grand entrance' via the impeccable (old) parade ground. As you enter the hotel itself you see the Living Room where breakfast, snacks and evening cocktails are served and, to either side the minimalistic and well thought out design of the pool areas providing that oasis of calm (the absence of any high rises also helps to maintain that relaxed ambience). One thing we might suggest for the pool area is the option of parasols as there is no shade available once the cabanas are occupied.

With the hotel and checkin covered and confirmation in our minds that we had chosen well for our staycation we now come on to the service and, to be honest, I run out of superlatives in describing the friendliness, engagement, efficiency and how much the staff want to make your stay an outstanding experience. They could not do enough for us. Food and beverage also excellent and well thought out.

We will be back soon!
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Date of stay: October 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jim Khoo, General Manager at The Barracks Hotel Sentosa By Far East Hospitality
Responded 6 Dec 2020
Dear nigelmoy, Thank you so much for taking your time to write such a wonderful review about your recent stay with us at The Barracks Hotel Sentosa. It is a delight to know you, your partner and other couple had an amazing experience with us and enjoyed everything we have to offer. I am are thrilled together with my team to read your review. Knowing that our hospitality and service made a positive difference on your stay experience means a lot to us. Your recognition definitely motivates us to continue striving for excellence while enhancing our bespoke experience. It was our great pleasure to have you with us this time. We look forward to welcoming you back to The Barracks Hotel Sentosa in the near future. Stay safe. Warmest regards, Jim Khoo Area General Manager A Timeless Experience A Timeless Journey
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David S wrote a review Oct 2020
3.0 of 5 bubbles
My wife and I had a lovely stay at The Outpost Hotel last year. We were wowed by the service and experience, and were confident to try The Barracks Hotel for my birthday.

We opted for the pool access room and paid $700 (all in) for the date we selected. Unfortunately, the experience did not live up to expectations at all. For this price point, we had a much better experience at Capella, where we are regulars.

Check in: Service was rather underwhelming, there was little personal touch and no explanation of any of the amenities available. (We just read the straits times review of barracks hotel and the journalist was offered a welcome drink and chilled face towel, which is totally alien to us as that was not our experience.)

Check out: We were denied a late check out request despite us seeing that pool access rooms were not full, even at 50% occupancy. Meanwhile, we bumped into a friend who was staying there during the same period and she had been granted late checkout till 2pm. She agreed it was bewildering that we were told to check out at 12noon, seeing as the hotel was not busy at all.

Overall facilities: the pool, furniture, room, living room were lovely. However, the plants around the pool area were clearly dying. Our semi private jacuzzi had us facing very nasty looking plants, which detracted from the luxurious experience.

There was a millepede in my room which they took more than an hour to come to clear it. I took a video of the creepy crawly and social media response was also of the view that the bug and service recovery could have been avoided.

Overall service: extremely inconsistent. We noted that in the afternoon, there were no pool towels laid out on the daybeds (but they were laid out in the morning.) Guests had left but their drinks were not cleared in the entire hour when we were swimming.

Overall comments: the hotel did well to manage the crowd, especially during peak hours like breakfast and cocktail hour. We enjoyed the all-day refreshments at the living room and cocktail hour very much.

However, for this price point, we will not return and not recommend at all, because service was really inconsistent and not worth the “premium” one is paying.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tono Cahyadi, Other at The Barracks Hotel Sentosa By Far East Hospitality
Responded 29 Nov 2022
Dear David, First and foremost, thank you for sharing your feedback with us on TripAdvisor. We would like to express our sincere apologies that you had an unpleasant experienced in our hotel from your visit 2 years ago. Moving forward, please feel free to contact me personally should you wish to visit Barracks Hotel Sentosa again soon. We hope your next stay at Barracks Hotel Sentosa will be a pleasant journey and looking forward to welcoming you back again soon. Best regards, Tono Cahyadi The Barracks Hotel Sentosa Rich in history and a timeless journey
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Vish wrote a review Feb 2020
Hong Kong, China
5.0 of 5 bubbles
We stayed in the Barracks Hotel in Sentosa during Chinese New Year. The hotel has opened up in December and so they were surprised that we knew about them. Its a 4 star hotel but it certainly was priced like a 5 star and was worth the price too. Everything was spanking new. Its spread over a vast area in Sentosa island and just has 2 levels. Each room has a balcony and the white marbo granite finish looks very classy. Some very quaint things in the room like a old school music box which has blue tooth and so you could connect your phone to it and listen to any music. The hotel staff and in particular the General Manager was very courteous and ever helpful. They have two large lap pools and the greens are large enough for a banquet/destination wedding. These are the greens where the army used to practise their parade and hence the name of the hotel. Lot of other attractions in and around like the sentosa beach, resort world and Vivo city mall. This hotel is well worth a look even for locals as a staycation resort
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Any rooms is as good
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheBarracksHotel, Manager at The Barracks Hotel Sentosa By Far East Hospitality
Responded 13 Feb 2020
Dear vishyananth, I would like to personally thank you for taking the time to meet you and for posting for us and other travelers regarding your recent stay at The Barracks Hotel Sentosa during Chinese New Years. We truly value our guests’ feedback and comments and I have proudly shared this with the team, which was a greatly motivating. We are extremely delighted that our services and facilities meet your expectations, and our own. Thank you and your wife once again for choosing to stay with us, we look forward to welcoming back in the near future to your home in Sentosa, The Barracks Hotel. Yours Sincerely, Albert Ocasio A Timeless Experience A Timeless Journey
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Erica G wrote a review Jan 2020
Kuala Lumpur, Malaysia
5.0 of 5 bubbles
As a resident of Singapore, Sentosa provides that cool holiday vibe brought only by real vacation-makers and is only a short 20-minute drive up the road from our home and pressures of everyday life. So whenever we can’t afford the luxury of taking time off from work/school, booking flights, packing, finding caretakers for our pets, and all the general planning that goes into a full holiday, we choose to power-rest locally.

This old military base has been converted to nothing short of pristine and historical luxury making it fully worth seeing. The old barracks rooms have been carefully renovated whilst still respecting the history of the original structure. The pool areas are stunning, and the attention to detail across the entire property and operations easily mirrors the disciplines of Disney. The Barracks Hotel does not just provide a nice place to stay but creates an amazing experience for which I can confidently recommend. Further, I fully intend to focus our next ‘staycation’ at yet another of the Far East Hospitality Group Hotels on the Island. Thank you, Jim Khoo, Angela and Team for such an amazing weekend and please keep up the great work!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tono Cahyadi, Other at The Barracks Hotel Sentosa By Far East Hospitality
Responded 12 Jul 2022
Dear Erica, Our apologies for the late of response but thank you for recommending us on TripAdvisor. Your endorsements mean a lot to us as we know you had a wonderful experience at The Barracks Hotel, and our team looked after your stay very well. It is an excellent motivation for us to strive for improvement constantly, and our experience can only get better through time. Once again, it was our great pleasure to have you with us. We look forward to welcoming you back soon. Warmest regards, Tono Cahyadi A timeless experience A timeless journey
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SaraRaeHB wrote a review Oct 2021
Singapore, Singapore
5.0 of 5 bubbles
My husband and I stayed at The Barracks for two nights last week, and thoroughly enjoyed our stay! All of the staff were fantastic, the three gentlemen who were working during the breakfast service were attentive and friendly, as were those working the cocktail hour, particularly Gavin, who went out of his way to engage with us and ensure we had a wonderful evening. The service leading up to our stay was also very good, with staff replying to my email questions and requests, sharing helpful information and making bookings for breakfast, cocktails and the gym for us in advance, and calling the day before to kindly offer us an early check-in. And all of the staff at the hotel during our stay made a point to greet us by name and ensure we were being treated well and enjoying our stay, which made us feel very valued and welcome.

The hotel itself is gorgeous, with high quality, stylish finishes in the rooms and public spaces. The replenishable mini bar was a nice surprise, and we enjoyed the complimentary sparkling and still water in the room. The bed and linens were incredibly comfortable, and the shower was excellent, both pressure and temperature. We enjoyed the pools as well, though one was closed for half of our stay, and appreciated the extra poolside service including ice water and ice cream treats! The Living Room was enjoyable, with a decent selection of drinks and snacks available throughout the day.

As for the food and beverage (breakfast, evening canapes, and room service), the quality was excellent overall. The canapes were all very tasty, with a good variety (we particularly enjoyed the seafood arancini and parma ham crostini our first night) and the cocktails were expertly prepared. Breakfast was delicious, the granola in particular was so good, and the liege-style belgian waffles were my favourite, absolutely fantastic! It would have been nice to have been offered more than one choice from the menu though, more of an a la carte buffet style to be able to try multiple items, but that was the only downside of the breakfast and when we requested to add on a couple of sausages or a croissant the staff happily obliged! We ordered two desserts from room service, both very expensive but very tasty, except the banana crumble was partially frozen in the middle, disappointing when paying such a high price, but it was still so yummy I was able to almost overlook that.

The facilities were excellent, in particular the pools which were a very comfortable temperature, with lots of lounge chairs and attentive service by staff. The gym was the one at the neighbouring Oasia hotel, which was small but fully equipped, but without any disinfecting wipes or sprays, which was surprising given the pandemic. Still nice to have the option to use this gym though. There is also a shortcut to the beach walks behind the hotel, which make for a nice morning walk, and we appreciated the complimentary parking as well.

Overall we had a fantastic stay at The Barracks hotel, one of the best of the multiple staycations we've done in Singapore, and it is a place we certainly hope to return to!
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Date of stay: October 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christine Choo, General Manager at The Barracks Hotel Sentosa By Far East Hospitality
Responded 24 Oct 2021
Dear SaraRaeHB  Thank you so much for taking your time to write such a wonderful review about your recent stay with us at The Barracks Hotel Sentosa. It is a delight to know you had an amazing experience with us and enjoyed everything we have to offer. Gavin and the team are thrilled to receive your special mentions. Knowing that our hospitality and service made a positive difference on your stay experience means a lot to us. Your recognition definitely motivates us to continue striving for excellence while enhancing our bespoke experience. It was our great pleasure to have you with us this time. We look forward to welcoming you back to The Barracks Hotel Sentosa in the near future. Stay safe.  Warmest regards, Christine Choo Senior Hotel Manager  A Timeless Experience A Timeless Journey
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Jry wrote a review Jan 2021
Singapore, Singapore
+1
3.0 of 5 bubbles
Overall experience at the new Barracks hotel is good. But at this price point, I would have a suite and much better experience say at.. intercontinental or Kempinski or pay abit more to stay at Raffles hotel. Ok...I know.. hotels at Sentosa are expensive. In that case, I rather stay at Capella or Sofitel. With our status, we would have a suite and a private pool.

Check in, breakfast are very smooth with hardly any flaw. Partly because the staff already ask ‘what you would like for breakfast?’ Yup, during check in. You can only pick one set of breakfast though, which is quite surprising having paid a premium. While breakfast is nice, it’s the same everyday.

No visitors are allowed too and strictly for guest only, which on one hand is good for safe distancing since the compound of the hotel is very small. There are swimming pool on the left and right side of the hotel, which means everyone and see everyone as guest have direct view of the pool from their balcony and during meals at the lounge. No privacy at all but great some.

There are limited restaurants in Barracks shared with their sister hotel nearby. But looked closed.

The gym is closed as it is shared with Village, and Outpost hotel which are SHN hotels. There is also no newspaper which I love. (Strange, since having newspaper seems to align with their the theme of this hotel perfectly) I requested for it many times only to not receive a reply. Maybe the staff think that is not important or they forgot about it (other hotels I stayed so far would have easily adhere to my request).

Note to hotel: Well, if you do not provide physical newspaper, then I would expect you to offer a link at least. Or you think that people do not read the news these days??

The rooms are nice but small. There are also no windows in the room! Only a door that access to the balcony over looking the pool. The tea is good and selection mineral or sparkling glass bottles of water. The amenities is quite nice. The bathtub is sexy and the wc comes with bidet. However, at this price point, I still do not feel that it is worth it.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tono Cahyadi, Other at The Barracks Hotel Sentosa By Far East Hospitality
Responded 14 Dec 2022
Dear Jyrc, First and foremost, thank you for sharing your feedback with us on TripAdvisor. We would like to express our sincere apologies that you had an unpleasant experienced in our hotel from your visit last year. Moving forward, please feel free to contact me personally should you wish to visit Barracks Hotel Sentosa again soon. We hope your next stay at Barracks Hotel Sentosa will be a pleasant journey and looking forward to welcoming you back again soon. Best regards, Tono Cahyadi The Barracks Hotel Sentosa Rich in history and a timeless journey
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Kennynwf wrote a review Oct 2020
Singapore, Singapore
3.0 of 5 bubbles
Decided to go with The Barracks Hotel since we were unable to travel this year. Having stayed at other hotels under the Small Luxury Hotels previously, we were keen to experience what The Barracks Hotel has to offer.

The hotel is situated at Gunner Lane and away from all the hustle and bustle so it is meant for those looking for a quiet getaway. The Mess Hall has several restaurants to choose from and RWS is several minutes walk away if you need additional entertainment. The hotel is operating only at 50% occupancy (max 20 of 40 rooms) due to safe distancing measures so this meant that the swimming pools were never overcrowded during our stay.

The stay was relatively comfortable as the rooms were modern and you tend to forget that you're still in the Lion City within all these refurbished colonial buildings. Downside though was that I chanced upon a few insects in my room - perhaps the disadvantage of being too close to nature?

Service wise was pretty good with welcome drinks on arrival and I was fortunate to have both early check in and late check out. The Living Room provided complimentary evening canapés where Gavin and Melvin stood out with their dedication and friendly service. On the flip side, I've indicated during my reservation that it was my wife's birthday and unfortunately Barracks Hotel did not arrange anything special so did not provide any added service - very disappointing for a 5 star hotel especially with this price point. Furthermore, I had the Sea Breeze and Champagne Staycation on one of my nights and felt that the tea tailoring was very unique but the sweet & savory treats were quite forgettable.

All in all, The Barracks Hotel is an incredible place but service level needs to be improved for it to fulfil its potential.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tono Cahyadi, Other at The Barracks Hotel Sentosa By Far East Hospitality
Responded 14 Dec 2022
Dear Kenny, First and foremost, thank you for sharing your feedback with us on TripAdvisor. We would like to express our sincere apologies that you had an unpleasant experienced in our hotel from your visit 2 years ago. Moving forward, please feel free to contact me personally should you wish to visit Barracks Hotel Sentosa again soon. We hope your next stay at Barracks Hotel Sentosa will be a pleasant journey and looking forward to welcoming you back again soon. Best regards, Tono Cahyadi The Barracks Hotel Sentosa Rich in history and a timeless journey
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CKwok wrote a review Dec 2020
Singapore, Singapore
5.0 of 5 bubbles
I stayed here recently for a staycation with my wife and we were both floored by the amazing hotel which was matched by service excellence.

1) Hotel Rooms
We chose the rooms which led straight to the swimming pool. Would highly recommend that! There is a nice cove of privacy as each room had its own mini "jacuzzi" which was connected to the main pool. The ease of access truly felt like a home away from home.

2) Cleanliness
The room was spotless and extremely clean. Sheets were turned each morning and every nook and cranny of the room was well maintained.

3) Service excellence
This was by far the highlight of the trip. Special shoutout to Emily & Jim Khoo. Emily made was extremely attentive and took the time to talk to us to understand how we were and to make sure we were having an amazing time. For example, she was extremely considerate to note of my lactose intolerance which I just mentioned in passing, and quickly swapped out my coffee for one with oat milk. its small actions like these that go the mile. Jim was also superb. Despite his busy schedule as the area GM, he made it a point to talk to each and every guest and to warmly listen to any feedback. It's rare to see such a level of humility and it's through these small actions that show the sincerity and thoughtfulness of his leadership. Jim was extremely welcoming and he was attentive to notice how we were not used to certain food and made sure to personally oversee our stay to be as comfortable as possible.

Both Emily and Jim exemplify the very ethos of what service excellence is and I highly recommend it not only because of the beauty and location of the hotel but also the definition of superb service hospitality. Well done Emily & Jim, you've certainly set the bar.
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Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jim Khoo, General Manager at The Barracks Hotel Sentosa By Far East Hospitality
Responded 6 Dec 2020
Dear Clemy0112, Thank you for taking the time to write about your recent experience at The Barracks Hotel in such detail. Your generous review blew us away. We are thrilled to know that you truly enjoyed your stay with us and our our Team's sincere service touched your heart and you felt home at The Barracks Hotel. Emily, myself and our entire Team are thankful for your special mentions. We feel appreciated and inspired to continue looking after our guests well and making every stay memorable. We are honored to be at your service. It is great to know you had a wonderful time with us and enjoyed everything we have to offer. We would be pleased to see you and your wife return for another blissful stay in the near future. Warmest Regards, Jim Khoo Area General Manager A Timeless Experience A Timeless Journey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from John M
Monkstown, Ireland4 contributions13 helpful votes
Yes
Answer from WFS_80
Singapore, Singapore12 contributions1 helpful vote
Not sure. I have no pets
sporetravel01 asked a question Oct 2020
Singapore, Singapore401 contributions158 helpful votes
Is the evening cocktails only 1 hr per room and must be prebooked at the moment with covid-19?
Answer from Pamela S
Singapore, Singapore24 contributions22 helpful votes
No the time isn’t limited to 1 hour. It starts at 5pm until around 8 or 9pm.
flygirl444 asked a question Sept 2020
Singapore, Singapore45 contributions50 helpful votes
Is the gym at the Barracks Hotel currently open for guests?
Answer from CTC1502
Singapore, Singapore13 contributions5 helpful votes
Nope, the gym at Valley/Outpost is not open due to Covid-19. The pool is good and beach nearby.
347scase wrote a tip 4 Jul
Melbourne, Australia4 contributions5 helpful votes
5.0 of 5 bubbles
"A bit slow on the drink service and you have to pre order your breakfasts the day before with not a lot of options "
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nadya a wrote a tip Jun 2024
16 contributions
4.0 of 5 bubbles
"No need to buy snacks before hand as it’s all provided for the lounge! There’s chips & cookies… delish!!!"
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Wei Lun Y wrote a tip Jun 2024
Singapore2 contributions
5.0 of 5 bubbles
"Go for the ground level rooms if you want a direct access to the pool from your room."
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DayTrip44044843222 wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Make sure to take advantage of the afternoon canope. It includes a charcuterie board and cocktails or wine. It’s wonderful!"
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Travellin' Couple wrote a tip Jun 2024
Victoria, Australia41 contributions
5.0 of 5 bubbles
"The bus service that takes you around Sentosa Isalnd is about 100m away near The Village Hotel next door. It's easy to access and runs until midnight. "
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Not the right property for you?
There are more places to choose from in the Sentosa Island area.
PRICE RANGE
$724 - $1,426 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Barracks Hotel
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE BARRACKS HOTEL SENTOSA BY FAR EAST HOSPITALITY - Reviews & Price Comparison (Sentosa Island, Singapore) - Tripadvisor

Frequently Asked Questions about The Barracks Hotel Sentosa By Far East Hospitality
Which popular attractions are close to The Barracks Hotel Sentosa By Far East Hospitality?
Nearby attractions include Universal Studios Singapore (0.4 km), Wings of Time (0.4 km), and Madame Tussauds Singapore (0.4 km).
What are some of the property amenities at The Barracks Hotel Sentosa By Far East Hospitality?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Barracks Hotel Sentosa By Far East Hospitality?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Barracks Hotel Sentosa By Far East Hospitality?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Barracks Hotel Sentosa By Far East Hospitality?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Barracks Hotel Sentosa By Far East Hospitality?
Conveniently located restaurants include CHIFA!, Soi Social, and Osia Steak & Seafood Grill, Singapore.
Are there opportunities to exercise at The Barracks Hotel Sentosa By Far East Hospitality?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Barracks Hotel Sentosa By Far East Hospitality have airport transportation?
Yes, The Barracks Hotel Sentosa By Far East Hospitality offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Barracks Hotel Sentosa By Far East Hospitality located near the city centre?
Yes, it is 0.6 km away from the centre of Sentosa Island.
Are any cleaning services offered at The Barracks Hotel Sentosa By Far East Hospitality?
Yes, dry cleaning and laundry service are offered to guests.
Does The Barracks Hotel Sentosa By Far East Hospitality offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
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