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Mercure Jakarta Simatupang

Traveller (473)
Room & Suite (132)
Dining (68)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Spa
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Mid-range
Great View
HOTEL CLASS
Location
Full view
Getting there
Halim Perdana Kusuma Airport12 km
Soekarno-Hatta Intl Airport24 km
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586Reviews
500Photos
3Q+A
80Room tips
Traveller rating
  • 197
  • 292
  • 80
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  • 7
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Popular mentions
I was visiting this hotel for a romantic day and I book a superior room. The room a bit small for this price range, but the design is superb and classic glamour. The best place from this hotel is the urban restaurant with the artpiece in a big wall from the famous graffiti
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Response from Mercure-JS, General Manager at Mercure Jakarta Simatupang
Responded 2 days ago
Our Dearest Guest Mr.Yogi A, Your review is gold for us and we really thank you for those compliments, we really glad that you have a pleasant time with us. Can not wait to see you and have you again at Mercure Jakarta Simatupang in the future. For further information or inquiry you may contact h6680-re@accor.com, we are happy to assist you. Sincerely yours, Heru Wibowo General Manager
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I am a long time customer here. The service is hit or miss. While some of the management seem to go out of their way to treat their loyal customers well, others are very rigid and not accommodating. It depends on who is on duty at the time. One example is with laundry. My
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Response from Mercure-JS, General Manager at Mercure Jakarta Simatupang
Responded 6 days ago
Our Dearest Guest Mr.Ebisushibuya, Thank you very much for taking the time to share about your experience in Mercure Jakarta Simatupang and we sincerely apologize that your experience did not meet your expectations. we have put your experience into our notes and please rest assure that it will be part of our discussion with management to guarantee the best experience for all of our guest It is our hope that you will give us the opportunity to serve you better in the future. Should you need any assistance for your next booking, please do not hesitate to contact me directly Heru Wibowo General Manager H6680-FO@accor.com
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Nice room (Privilege) with comfortable bed and spacious bathroom. Room has flatscreen TV with good choice of channels, desk, table, coffee maker, kettle, minibar (4 free non-alcoholic drinks included), safe, AirCon, robes/slippers, wardrobe. Staff are friendly and helpful.
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Response from Mercure-JS, General Manager at Mercure Jakarta Simatupang
Responded 1 week ago
Our Dearest Guest Mr/Mrs/Poliwhirl, Your review is gold for us and we really thank you for those compliments, we really glad that you have a pleasant time with us. Can not wait to see you and have you again at Mercure Jakarta Simatupang in the future. For further information or inquiry you may contact h6680-re@accor.com, we are happy to assist you. Sincerely yours, Heru Wibowo General Manager
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I stayed in this hotel for 2 nights and had a great experience. Clean, nice and comfy room along with a very friendly staff. Every room has sockets suitable for different plug types, so it was absolutely not a problem for my devices from Switzerland.
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Response from Mercure-JS, General Manager at Mercure Jakarta Simatupang
Responded 3 weeks ago
Our Dearest Guest Mr/Ms.Shumaila, Your review is gold for us and we really thank you for those compliments, we really glad that you have a pleasant time with us. Can not wait to see you and have you again at Mercure Jakarta Simatupang in the future. For further information or inquiry you may contact h6680-re@accor.com, we are happy to assist you. Sincerely yours Heru Wibowo General Manager
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actually my friend was the one who stay...i just came and visit him and hang out in Karumba Bar it is in the highest floor and we can see night city view from the bar. the food was delicious and tempting to try more i saw the room and not too shabby. fit for business people,
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Response from Mercure-JS, General Manager at Mercure Jakarta Simatupang
Responded 4 weeks ago
Our Dearest Guest Mr.Kwangchee, Your review is gold for us and we really thank you for those compliments, we really glad that you have a pleasant time with us. Can not wait to see you and have you again at Mercure Jakarta Simatupang in the future. For further information or inquiry you may contact h6680-re@accor.com, we are happy to assist you. Sincerely yours Heru Wibowo General Manager
Read more
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Kamar Mandi Yang Tembus Pandang Dari Kamar Tidur
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12345627
can we bring some guest with us in our room or u charge extra for that
In the registration card mentioned that maximum occupant in a room is two. If you have another you must have an extra bed. Unless under 6 year old child.
0 votes
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Kindly inform any Indian restaurant near the hotel.
Nearby there is none that i know of
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Dear Calson, Truly sorry for the late respond. We provide transportation from Airport to the hotel at the rate of IDR 399net. for another alternative, as mentioned by Nabil A, you can choose a metered taxi available in the airport (but preferably the blue one), which will cost you around IDR 250net. Have a great day!
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"higher floors have good views"
"privilege room"
"It's only industrial around. t"
"Choose a privilege room, because it has a good view to the city"
"Choose the suite room for perfect experience"
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12345616
PRICE RANGE
US$48 - US$72 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakarta
NUMBER OF ROOMS
232
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