Ramada Hong Kong Grand
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Ramada Hong Kong Grand

23 Austin Avenue, Tsimshatsui, Kowloon, Hong Kong China
Traveller (312)
Strange wall 'cupboard' in the premium room
Room & Suite (142)
Dining (4)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

3.0
#551 of 604 hotels in Hong Kong
4.0 of 5 bubbles
Location
3.4 of 5 bubbles
Cleanliness
3.3 of 5 bubbles
Service
3.0 of 5 bubbles
Value
Looking for a place to stay in Hong Kong? Then look no further than Ramada Hong Kong Grand, a quiet hotel that brings the best of Hong Kong to your doorstep. 396 Rooms at Ramada Hong Kong Grand provide a flat screen TV, air conditioning, and a minibar, and guests can stay connected with free wifi. In addition, while staying at Ramada Hong Kong Grand guests have access to a 24 hour front desk, a concierge, and baggage storage. You can also enjoy a fitness centre and an on-site restaurant. Given the close proximity of popular landmarks, such as Sandbox VR (0.3 mi) and Tsim Sha Tsui Promenade (0.6 mi), guests of Ramada Hong Kong Grand can easily experience some of Hong Kong's most well known attractions. While visiting Hong Kong, you may want to try some shrimp at one of the nearby restaurants, such as Tim Ho Wan, the Dim-Sum Specialists, One Dim Sum Chinese Restaurant, or Mott 32. Best of all, Ramada Hong Kong Grand makes it easy to experience many great Hong Kong attractions like Chi Lin Nunnery, International Commerce Centre, and IFC mall, which are some popular architectural buildings. We’re sure you’ll enjoy your stay at Ramada Hong Kong Grand as you experience everything Hong Kong has to offer.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free High Speed Internet (WiFi)
Wifi
Restaurant
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Breakfast buffet
Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bottled water
Wake-up service / alarm clock
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
Languages Spoken
English, Chinese, Japanese

Location

23 Austin Avenue, Tsimshatsui, Kowloon, Hong Kong China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Hong Kong Intl Airport
26.2 km
See all flights
Shenzhen Airport
52.7 km
See all flights
Jordan
5 minMass Transit Railway (MTR)
624Reviews18Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 57
  • 151
  • 205
  • 95
  • 116
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Ni F wrote a review Jan 2020
Hong Kong, China
3.0 of 5 bubbles
Stayed here for 1 night. Asked for a room with a large double bed, non-smoking and I got seperate twin beds that smelt of smoke from the other room.

Deco is very very old and out-dated. Shower and internet is decent.

Location of the hotel is about 4 mins walk to Jordan station or 10 mins walk to tst. Good food options near the hotel.

Overall there r better hotels without the brand for the price point I paid.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BESTWESTERNGRAND, Front Office Manager at Ramada Hong Kong Grand
Responded 8 Jan 2020
Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our hotel management. We do hope you give us another chance as we will definitely improve our services Best Regards, Johnson Leung Assistant Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tubby Panda wrote a review Jan 2020
Portsmouth, United Kingdom
4.0 of 5 bubbles
I found myself stuck late in HK and couldn't risk a trip to the border so we decided to stay in town. A quick search came up with this place for less than 200HK$.
The name is familiar from my days in UK but this is nowhere near the same standard.
Having said that, for HK this was a spacious room with a very comfortable bed. Small toilet and shower but for 1 night I wasn't fussed.
Staff were friendly and efficient, book in was just a few minutes and booking out shorter.
The tv had a variety of channels to flick through including BBC world news, tea and coffee making and basic toiletries. There was no soap or comb in my room but I am sure if I had asked someone would have come up with it. As it happens I was near the end of the corridor and there was a trolley there with the room extras on so I did it myself.
Outside the hotel and turn left, 100m is a 7-11 so if you need basic snacks you are sorted. You are also less than 5 minutes walk to starbucks, macdonalds and the shopping streets.
All in all a good budget hotel that I would happily stay in again.
Read more
Date of stay: January 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BESTWESTERNGRAND, Front Office Manager at Ramada Hong Kong Grand
Responded 30 Jan 2020
Dear Guest, Thank you for taking the time to review your stay with us and recommending our hotel to other travelers. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I hope your next stay is just around the corner and all of us look forward to welcoming you back to the hotel in the near future. Best Regards, Johnson Leung Assistant Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coodie wrote a review Jul 2020
Bali, Indonesia
4.0 of 5 bubbles
The hotel is old aged and not really maintained well. Cleanliness and hygiene needs to be concerned especially at the bathroom still remains some dust and hair on the bath towels. However I still like the old fashioned design and very affordable rate for this central location. I really liked the front staff who checked in for me was very friendly and service minded. I will definitely choose this hotel whenever I come back in hong kong if the hygiene performance by housekeeping team get better.
Read more
Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johnson Leung, Guest Services / Front Office at Ramada Hong Kong Grand
Responded 14 Jul 2020
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Please also note that your concerns have been passed on to our housekeeping management. We do hope you stay with us again and we will definitely improve our services. Best Regards, Johnson Leung Assistant Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
William wrote a review Dec 2020
1.0 of 5 bubbles
I stayed here for the duration for the quarantine. There is no chair, desk, wifi is crap and the telephone is broken that you cannot dial to the front desk. The hotel room is so dirty that female hair is found around the room.

The phone is broken that you cannot dial to front desk to get new bed sheets, so for the 14 days, I could not change any bed sheet.

If you can avoid, try another hotel as you don't want to live in a dirty room and having no telephone to call front desk.
Read more
Date of stay: December 2020
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johnson Leung, Guest Services / Front Office at Ramada Hong Kong Grand
Responded 24 Jan 2021
Dear Guest, I am very disappointed to hear that you found our service to be below your standards. We have sent your feedback to the personnel concerned. I apologize for this bad experience. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Best Regards, Johnson Leung Assistant Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cupcakes wrote a review Sept 2021
Japan
1.0 of 5 bubbles
I stayed here for 2 weeks for my compulsory quarantine, and everything was terrible. They treated us like we were literally germs, especially during the COVID tests. Since this hotel was rated 4 stars, I expected something better, but it turned out to be a nightmare. The food they provided every day was absolutely horrible, and there were barely any vegetables, not to mention fruits. I could not bear the meals and ended up ordering some food via delivery service.
The room was very small, old, and unhygienic; moreover, the lights were not working properly, so my room was very dark and eerie the whole time. (The lights were covered in plastic bags😓). I was not allowed to open the windows, even though the room was very dusty. There was no desk nor chair either, so I had to do everything on my bed (even eating).
There were a lot of small bugs, and the beds and pillows had a fouthy smell. There were also stains on the bedsheets and towels. The bathroom was also very filthy and the sink was too shallow; water splattered all over the place every time I washed my hands.
I strongly do NOT recommend this place. It was one of the worst decisions I have made, and it made my quarantine 100 times more stressful.
Read more
Date of stay: August 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johnson Leung, Guest Services / Front Office at Ramada Hong Kong Grand
Responded 9 Oct 2021
Dear Guest, We appreciate you taking the time to provide us with such candid feedback about your stay. I am very sorry to hear that your stay did not meet your expectations. Please note that your concerns have been passed on to our hotel management. This is very disappointing to hear, but we hope you give us another chance to make it up to you. We look forward to welcoming you back then. Best Regards, Johnson Leung Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eliminateAli wrote a review Nov 2022
1.0 of 5 bubbles
2 star hotel claims to be 4 star.
this hotel has no bell boy and does not even have a luggage trolley.besides a great location it has nothing to offer.avoid packages including meals the meals they provide are unfit for human consumption.air conditioning in room was not working and had to be repaired..stone hard mattress TV poor reception very limited channels
Read more
Date of stay: November 2022
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
phspli2011 wrote a review Oct 2021
Hong Kong, China
4.0 of 5 bubbles
Overall, better than what I expected. On the plus side, the Wifi was good (despite what I read about comments by other customers, and I bought two mobile data sim cards but never used), and could hold zoom meetings everyday; could always get someone to help when I called the front desk. The minuses: the room is too small, so no place to exercise; quantity of food is OK, but quality is so-so; there is no way to adjust the air conditioning in the room (so bring a jacket with you, fortunately I did); there is an electric kettle, but you need to bring your own tea and coffee (which is what I did).
Read more
Review collected in partnership with this hotel
Date of stay: September 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johnson Leung, Guest Services / Front Office at Ramada Hong Kong Grand
Responded 9 Oct 2021
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Please also note that your concerns have been passed on to our housekeeping management. We do hope you stay with us again and we will definitely improve our services. Best Regards, Johnson Leung Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OnAir15972574335 wrote a review Mar 2023
4.0 of 5 bubbles
The hotel is at a very good location with lots of shops and restaurants where you can get everything you want within reach. The TST MTR is only 8 minutes walk from the hotel, which is an added bonus in travelling both the Hong Kong and Kowloon areas. The staff of the hotel are nice, friendly and helpful especially Winnie who helps me a lot during my stay for 2 weeks. She answers all my questions as I haven’t been back to HK for so many years. The hotel is bit dated and needs some refurbishments, otherwise it will be perfect. With the amazing price, I get what I want.
Read more
Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Neil wrote a review Mar 2021
1.0 of 5 bubbles
Stayed here for my 21 days quarantine and boy o boy.. It was like a nightmare.. Food was like the worst i ever had.. Even prisoners are served better quality that the food offered here.. Wifi sucks big time... Room filthy at best and the staffs.. They treat u like u are gonna give them corona.. They knock and when u open the door, they run away.. Hilarious.. I had frens staying in other hotels and seems this is the worst one for quarantine.. Save ur asses and stay in a better quarantinr hotel.. 21 daysis too long to spend in such a nasty place
Read more
Date of stay: March 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johnson Leung, Guest Services / Front Office at Ramada Hong Kong Grand
Responded 27 Mar 2021
Dear Guest, We appreciate you taking the time to provide us with such candid feedback about your stay. I am very sorry to hear that your stay did not meet expectations. Besides, we fully understood that the service level and directions might be different during your quarantine period since most of the policies, rules, and standards were approved and strictly monitored by the government under the Designated Quarantine Hotel. Please note that your concerns have been passed on to the concerned department. We do hope you give us another chance as we will definitely improve our services. Yours sincerely, Johnson Leung Assistant Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cecilia M wrote a review Nov 2021
4.0 of 5 bubbles
Everything is going much better than I expected. I've been in the hotel for a week now, the room was clean on arrival, it's bright and airy. The attention of the staff is impeccable, they are always ready to help you. You can write to them by WhatsApp or call them for anything. I would like to highlight the work of Eric, since I arrived he has been very helpful and always willing to do what he can to improve my stay at the hotel. I will write another review on the last day of my stay to comment on how it went in general.
Read more
Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johnson Leung, Guest Services / Front Office at Ramada Hong Kong Grand
Responded 6 Nov 2021
Dear Guest, Thank you for your review and for choosing our hotel. I am very happy to hear that our staff made your stay pleasant and truly appreciate your kind words about our staff, especially during this difficult times.This is really one of the things that we try to maintain in our hotel. I will be sure to let our staff know how much of an impact they made on your experience. Please feel free to let us know if there are any assistance required Wish you all the best Johnson Leung Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wacko19 asked a question Nov 2019
How much is required deposit?
Hong Kong, China
Dear guest, there are no deposit required if you don't request the service of minibar, phone calls, laundry services and signing bill at hotel restaurant.
agent86SanJose asked a question Dec 2018
San Jose, California52 contributions19 helpful votes
Is there a laundromat nearby or does the hotel have a on-site laundromat?
Answer from SSharad15
Dubai, United Arab Emirates119 contributions63 helpful votes
I am not sure about the on-site laundromat but there are a few laundromat nearby.
Answer from Roushan K
Kolkata (Calcutta), India6 contributions
Yes there is many laundry service in hotel and outside of hotel also they do drop off/pick up
Answer from Busdik
Singapore, Singapore326 contributions65 helpful votes
Hi, I think that shouldn't be a problem. Just give the hotel an email before your arrival so they can give you a bigger bed (queen). And yes, don't even bother adding an extra bed because the rooms are small. Wouldn't even fit if we open two big luggages. I suggest you try to request for an upgrade too. Good luck and enjoy HK!
Susan C wrote a tip May 2024
1 contribution
4.0 of 5 bubbles
"Very hard mattresses."
Read full review
Celine wrote a tip Apr 2024
Taguig City, Philippines188 contributions96 helpful votes
4.0 of 5 bubbles
"Book a room here if you're looking for inexpensive rooms and just rooms where you can sleep comfortably in a great location."
Read full review
Phil Jay KIM wrote a tip Apr 2024
Seoul, South Korea380 contributions33 helpful votes
3.0 of 5 bubbles
"If you haven't an adapter for charging cellphone, ask the reception desk to borrow it. They will give it to you right away."
Read full review
Aria Z wrote a tip Dec 2023
Singapore, Singapore60 contributions27 helpful votes
2.0 of 5 bubbles
"If you're ok with all the bad things I've mentioned, then location is really excellent."
Read full review
Notaconvict wrote a tip Apr 2022
3 contributions
1.0 of 5 bubbles
"This hotel and its reviews are best viewed before booking."
Read full review
Not the right property for you?
There are more places to choose from in the Hong Kong area.
PRICE RANGE
$89 - $143 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Best Western Grand Hotel
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
396
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

RAMADA HONG KONG GRAND - Now $120 (Was $̶1̶3̶3̶) - UPDATED 2024 Hotel Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Ramada Hong Kong Grand
Which popular attractions are close to Ramada Hong Kong Grand?
Nearby attractions include Intime Artisan de Parfum (0.2 km), Apsley Tailor ltd (0.5 km), and Hong Kong Museum of History (0.3 km).
What are some restaurants close to Ramada Hong Kong Grand?
Conveniently located restaurants include Scarlett Café & Wine Bar, Akita Hamayaki, and Marouf Coffee.
Are there any historical sites close to Ramada Hong Kong Grand?
Many travellers enjoy visiting Tai Kwun (3.2 km), Sik Sik Yuen Wong Tai Sin Temple (4.8 km), and PMQ (3.2 km).
All Hong Kong HotelsHong Kong Hotel DealsLast Minute Hotels in Hong KongHotels near Ramada Hong Kong Grand
Things to DoRestaurantsFlightsHoliday HomesTravel StoriesCruisesCar Hire