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Ibis Hong Kong Central & Sheung Wan

Traveller (1819)
Room & Suite (1009)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
IBIS HONG KONG CENTRAL & SHEUNG WAN HOTEL, a catchy icon strategically located in the bustling Sheung Wan, within minutes away from Sheung Wan MTR station, Macau Ferry Terminal, airport bus station and in the vicinity of Hong Kong Central's business and shopping hub including Airport Express, boasts the first ibis flagship hotel in Greater China to showcase a brand new vibrant style, bringing in comfort, well-being and service. The 550 modern, boldly simplistic guestrooms are furnished with complimentary Wi-Fi Internet access and bespoke interiors on 3-metre high ceiling, large bay windows, premium timber flooring and comfy bedding coupled with stunning harbor views in some rooms on higher floors that born to feast your eyes.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Harbour View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Meeting Room Rental

Location

Full view
Contact
No. 28 Des Voeux Road West, Sheung Wan, Hong Kong China
Name/address in local language
E-mail hotel
Getting there
Hong Kong Intl Airport24 km
Shenzhen Airport52 km
Sheung Wan6 min
Sai Ying Pun7 min
Neighbourhood
Sheung Wan
Unlike most of Hong Kong’s other popular districts, Sheung Wan welcomes wanderers with an easy-going, relaxed atmosphere. Art galleries are plentiful and boutique cafés are tucked away in every side street in the sub district known as “PoHo.” Browse through the vintage clothing and handmade leather goods stores – it’s no surprise fashionistas flock to this area. History enthusiasts will be rewarded with sites of beautiful architecture, reflecting Sheung Wan’s past as one of the earliest settlements by British forces. As night falls, the entertainment scene reveals itself to be just as laid back with its private kitchens, speakeasies and underground bars dotted throughout the area. When in Sheung Wan, everyday feels like the weekend.
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3,974Reviews
2,151Photos
210Q+A
100Room tips
Traveller rating
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Popular mentions
Even though this hotel has a great location, has a Starbucks below it, I have to say the smell on the room was terrible, not sure if it was humidity combined with some cleaning products all stuck in the room but it really was not appealing. Because we were only there to crash at
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Response from IBIS H, General Manager at Ibis Hong Kong Central & Sheung Wan
Responded today
Dear Keirodr, Thank you for your comments and satisfaction with our location. Please accept my apology regarding the smell. I have passed on your comments to Executive Housekeeper who will follow up with the staff. I would suggest that you may switch the air conditioner on fan mode to better ventilate your room. Alternatively we do have air-purifiers available, you can feel free to call us for assistance next time and we would be delighted to do so upon receiving your call. Regarding the cleanliness in the bathroom, I have informed our Housekeeping team about the situation that you encountered. Our Executive Housekeeper does on going checks and inspections of the rooms to ensure our cleanliness standards, however I am sorry if you were let down on this occasion. Thank you again for sharing your feedback. Your experience certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at our hotel. I do hope to have the chance to welcome you back on your next visit to Hong Kong. Kind Regards, Simone Hansen General Manager
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Hotel's Favourite
I chose this hotel again when I visit HK last week...this time I stayed 4 nights...I love its location, transport options (near MTR and Tram), clean and comfortable rooms. The Breakfast Buffet was also delicious with a good Western and Asian spread. Staff are friendly and
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That was something shocking. The whole hotel is so arranged and organized that it can not be called a hotel. It does not match any of the stars. Truly disappointed. During check in they upgrade my room to a better room and it was not for normal people. Drama. Wasted time and
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Response from IBIS H, General Manager at Ibis Hong Kong Central & Sheung Wan
Responded 2 days ago
Dear jgrossi59, Thank you for your comments and I apologise if some of the other aspects of your stay did not suit your needs or expectations. We have one disabled room on each floor from 8/F to 19/F sized 25 sqm, compared against the 17-sqm City View Room and Harbour View Room. Please be reassured that our team members always strive to provide clean and comfortable rooms to our guests and you may request a room change if you prefer, which we are happy to do so as long as there is room available. Once again, we truly regret to note of the experience you made during your past stay. Please feel free to reach out to us by private message to share more details on your stay experience as we would like to find out more on what may have went wrong during your visit. We hope you will consider giving our team another opportunity to welcome you back for a better experience in the near future. Kind Regards, Simone Hansen General Manager
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Hi. We've stayed here a couple of times. The first time I would given them a 4. This time a 5. Our check-in agent was very friendly. We were offered a (paid) upgrade to harbour view, which we declined, but were put in a harbour view room anyway! Thanks! Ibis is a budget
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This is our second stay for the week after returning from a short trip to Macau. The reception staff is courteous unlike our earlier experience. Not sure if it was due to my earlier feedback. Anyway, it's encouraging. Room is spacious by Hong Kong standard and has all the
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123456202
Dear YeW_13, Thank you for your enquiry. The ‘Airport Express’ will take you directly from the airport to Hong Kong Station. At Hong Kong station, take the Airport Express shuttle bus route H2 free of charge, and the shuttle bus will drop you off at the Hotel driveway. The shuttle bus departs every 20 minutes and operates from 06:12 to 23:12 daily. For details, please visit MTR ‘Complimentary Airport Express Shuttle Bus Service’ webpage. Kind Regards, ibis Hong Kong Central & Sheung Wan Hotel
0 votes
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Dear D_DSwords_Ireland, Thank you for your message and we note your request for late check in. Appreciate it if you could provide the confirmation number and name the booking was made under in a private email to our Reservations and we will put a remark on your booking. As our front office is open 24/7, check in at 7am can be arranged for you. Thank you. Kind regards, ibis Hong Kong Central & Sheung Wan Hotel
1 vote
Dear 효석 강, Thank you for your further enquiry. Please approach our Front Office and we will keep the baby food inside the freezer storage of the domestic refrigerator. Kind Regards, ibis Hong Kong Central & Sheung Wan Hotel
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Dear Olivia, Thank you for your message. I would recommend you to book our Family Room which is an interconnecting room with 1 queen bed and 2 single beds. You may look for this room type and book your stay through our official website. For further booking enquiry, please feel free to contact our Reservations at (+852)22527000 or by email. Kind Regards, ibis Hong Kong Central & Sheung Wan Hotel
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Dear 효석 강, Thank you for your enquiry. May I know if you wish to sterilize the baby products? Kind Regards, ibis Hong Kong Central & Sheung Wan Hotel
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12345642
"Drama. Wasted time and money."
"harbour view rooms are great, very quiet hotel"
"Upgrade for Harbour view"
"Get the harbour view. Its epic"
"Harbour View"
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12345620
PRICE RANGE
US$88 - US$227 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongCentral DistrictHong Kong IslandSheung Wan
NUMBER OF ROOMS
550
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