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About
4.5
#75 of 603 hotels in Hong Kong
Location
Cleanliness
Service
Value
All guestrooms and exterior of hotel has newly-renovated in 2016 and are equipped with spacious room and WiFi internet access. Metropark Hotel Mongkok is situated in an extremely convenient location providing easy access to the commercial and entertainment area and tourist attractions. There is only within one-minute walking distance to the Prince Edward MTR Station and Cross-Boundary Coach Terminal. Patronage can be traveling to and from the Hong Kong Airport directly by the Airport Bus A21. The Metropark Hotel Mongkok is nearby the Langham Place, MOKO Mall, Ladies Market, Goldfish Market and etc. The compact hotel is ideal for both business and leisure travelers to explore Hong Kong.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Value
Mid-range
Languages Spoken
English, Chinese
Location
No.22 Lai Chi Kok Road, Mong Kok, Kowloon, Hong Kong China
Name/address in local language
Metropark Hotel Mongkok
2,211 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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I’m from room 1131, honestly When I book hotel rooms I just find some price in middle range and without any expectation. However this hotel amazed me, the room is clean and tidy , the staff are nice and helpful , even everyone are wearing the mask. I will definitely come back.
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Review collected in partnership with 单个酒店
Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CustomersCare, Manager at Metropark Hotel Mongkok
Responded 4 Mar 2020
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 4 nights (13th to 17th Dec), booked both a family and standard room. Giving 5 stars due to the price they are charging, size of room, toiletries, water n hair dryer provided, distance from mtr station, location of hotel, it’s very hard to find any better.
Below are more information. 1. Just need to cross 2 traffic lights, and will reach prince Edward mtr station in less than 5mins, 2. Friendly staffs (counter and online) 3. Almost all asian faces, mostly from mainland China, but I don’t find it noisy 4. If the rooms are sound proof, it would be perfect. 5. Very near west Kowloon high speed train station. Via taxi will be less than 60hkd. Any higher maybe due to taxi driver losing their way. 7. No connecting rooms. The most they can arrange 2 rooms on the same floor, few doors away from each other. 8. Standard Rooms are big enough to open a large luggage. Family room can open at 2 large luggages 9. Local food (affordable food) are easily available within 10mins walk away
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Chan, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 31 Dec 2023
Dear chng, Thank you so much for this glowing review! It just makes us so happy that we were able to hit all the boxes for your stay. As it would have not been a complete experience if any one of these aspects of your stay fell short. You honor us with your recommendation which holds us so high. We look forward to welcoming you soon!
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I have stayed a long time here now and always feel safe. Masks and temperature checking is always required and surfaces are sanitized quite often. Every thing you need is nearby for your transport, shopping and dining, 10 out of 10.
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Date of stay: February 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ken Tsang, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 10 Feb 2021
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
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Got woken up at 7 in the morning multiple times by housekeeping people. Housekeeping people start working really early and end really late at night. I was trying to fight jet lag, so my sleep schedule was a bit out of the ordinary, and boy I could hear all kinds of noise when I was sleeping. Almost feels like there’s no walls. I’m a light sleeper so this really kills me. Avoid this if you want a good night of sleep especially during your 0+3 medical surveillance.
It also felt dusty and moldy and like no one actually cleaned this place as I could see the water stains even a freaking booger on the counter of the bathroom sink. I have hives so if a place is dusty, my skin gets really itchy.
The nice things I can say about this place is the doorman and the people who work for room service are all really polite and attentive. I would come back though if this place would have been cleaner and more quiet.
Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kim Yeung, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 16 Nov 2022
Dear WinnieH, Thank you for your recent stay with us and providing your feedback on TripAdvisor. Whilst I am pleased to hear of the positive comments on our services in particularly to doorman and room service staff are highly appreciated, please accept my sincere apologies for some flaws which caused inconvenience to you. Concerning the adverse comment you had mentioned in your review, please be rest assured that we will reinforce the cleaning standard of the room while the the sound issue will be seriously look at and it will be included in our furture improvement plan. Your valuable comments were most important to us for our future improvement and I hope this will not mar your overall impression towards our hotel. Once again, thank you for staying with us, my colleauges and myself are look forward to having the opportunity to welcoming you back to our hotel in not distant future. Wish you all the best.
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Me and my wife paid a visit to your hotel which eventually is unpleasant due to several incidents. We shared our expeirence so we hope that management can look into the matter, and you are the one who put a little card with the keycard booklet asking us to share our experience, so my wife wrote a comment for her experience. However, 2 days later she received an email from Trip Advisor asking her to confirm the experience? Does it mean that you, as a hotel manager don't even trust the guest? or you only accept 5 stars comments only?
It is ridiculous that being treated as a lier as a paying guest, if you only wish you have position comment, then please don't ask you guest to share the experirence, please aks them to share the ONLY GOOD EXPERIENCE
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Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip:Trust your guest as a guest
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CustomersCare, Guest Relations Manager at Metropark Hotel Mongkok
Responded 8 Jan 2020
Dear Wugrace1950, Thank you for your honest feedback. We take our guests feedback very seriously especially. In order to improving guests' experience, please do not hesitate to provide further detail information to our guest services team for follow up such as staying period, room number and contact details...etc. We will keep providing the qualified product and service and we look forward to welcoming you back to the Metropark Hotel Mongkok in near future.
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Pro: location; nice and helpful staff; restaurant on the first floor offers authentic dim sum. Con: They gave me a room on the 4th floor first, the whole floor including the room filled with extremely strong smell of cigarette even though I requested a non smoking room. Then they moved me to the 11th floor, it did smell better with quite a few air purifiers working constantly. Still you can smell it. If this bothers you, don’t come.
The whole place is dated with stained carpet.
A surprise came to me at check out is a 20HKD bill for 4 local phone calls I made to agencies related to Covid procedures. I didn’t see anywhere posted in the room. They told me it’s one of those fine prints when I agreed to use the WIFi. OK, I guess that’s my fault..
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Date of stay: November 2022Trip type: Travelled solo
Room Tip:Bus A21 from airport stops right at the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kim Yeung, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 22 Nov 2022
Dear Ms, yingchun y, Thank you for your recent stay with us and providing your feedback on TripAdvisor. Whilst I am pleased to hear of the positive comments on our services and convenient location are highly appreciated, please accept my sincere apologies for some flaws which caused inconvenience to you. Please be assured that we will take necessary steps to follow up on your highlighted points. It is through the feedbacks from our guests that we are able to constantly improve our level of service and I would like to thank you again for bringing your experience to our attention. We have taken note of your comment of the unpleasant smell and carpet problem, we shall work this out with our Housekeeping team to ensure guests’ comfort at all time. Once again, thank you for staying with us, we are look forward to having the opportunity to welcoming you back to our hotel in not distant future. Wish you all the best.
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the location was good and came back for the second time. but the room got the connecting door, the sound can easily hear from another room. room rate was good, cheaper than other hotel.Overall , it was the great choices
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Review collected in partnership with 单个酒店
Date of stay: April 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CustomersCare, Guest Relations Manager at Metropark Hotel Mongkok
Responded 21 Apr 2020
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here 6 nights during christmas holiday. It’s easy to reach the hotel by cityflyer A21 bus from the airport. The reception was not so friendly but effective. My room was located at the 13th floor. It was good size and very clean, thanks to the good housekeeping. The wall is too thin so you can hear noises from the room beside. There are many restaurants restaurants near the hotel for breakfast and dinner.
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Date of stay: December 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CustomersCare, Guest Relations Manager at Metropark Hotel Mongkok
Responded 18 Jan 2020
Dear Guest, Thank you for your comment and shared your stay experience with the Metropark Hotel Mongkok. We are glad to hear that the hotel location was convenient to you. Will look into the sound proofing to provide a comfortable stay to our guest. Look forward to welcoming you back to the Metropark Hotel Mongkok in near future.
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Read the guest reviews on the Internet and found the room of Metropark Hotel Mongkok is clean and the location is convenient. MTR train station is near the hotel and we went to Harbour City in Tsim Sha Tsui by MTR. Very Convenient.
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Review collected in partnership with 单个酒店
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CustomersCare, Guest Relations Manager at Metropark Hotel Mongkok
Responded 20 Jan 2020
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place is convenient as it's within 2-3 mins walk from Prince Edward Station. The place hosts a lot of tour groups hence very busy at times when checking in. There are crowds too at the lobby. Check-in was smooth but receptionists could be a bit friendlier as I find them to be a bit stoic. Can do the check in process earlier than 2pm but no room yet, but can get the key after 2pm. The people from the conceirge seem more friendly.
There are many money changers around the hotel but it's quite pricey, so avoid them. The room is spacious compared to other hotels I've stayed at in HongKong but the hotel has seen better days. The room and the hallways are clean but the wallpapers are chipping off.
There's free water, cola, coffee and tea in the room. It still also has the essentials travellers may need when vacationing.
The room has an adaptor but be careful not to bring it home as there's a $50 surcharge.
Gym is clean and well-maintained so I'm pretty happy about this. A good bang for your buck.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GUEST SERVICE MANAGER, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 30 May 2024
Dear Clairebcrua, Thank you for your review regarding your recent stay at Metropark Hotel Mongkok. We are delighted that our hotel location had bring you convenience to explore Hong Kong. We would like to see you are satisfied with the stay at our hotel and will keep on improve the service quality. Thank you for choosing Metropark Hotel Mongkok and we look forward to welcoming you again in the future.
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The protest always happens in different locations. One day here, one day there. So really cannot tell in the future.
The hotel is near metro station, is accessible from different streets. Was near the past protest area, but for many weeks, it was free from protest as the protest always moves to different areas each time.
"Well, they have lots of guest but with many rooms. They change or clean every day so no. Problem with bottled water. The cleaners are very polite and always smiling"
There are more places to choose from in the Hong Kong area.
PRICE RANGE
$99 - $195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
京港酒店, 旺角维景, 香港旺角维景酒店, metropark hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Mong Kok
NUMBER OF ROOMS
430
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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