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Grand Hyatt Hong Kong

No.1 Harbour Road Wan Chai, Hong Kong China
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Traveller (2010)
360
Panoramas (54)
Traveller (2010)
360
Panoramas (54)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Grand Hyatt Hong Kong is located along the waterfront of Hong Kong Island commanding views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The hotel is only 5 minutes by car from Central and Causeway Bay; and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong features 542 luxurious rooms and suites, nine acclaimed restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese and international fare, in the heart of the Wanchai district. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. Grand Hyatt Hong Kong boasts extensive entertainment facilities such as a 50-metre outdoor heated pool and a 24-hour fitness studios and a 400-metre jogging path. Please be informed of the waterfront promenade project that is currently undertaking outside the hotel. The project is at times visible from and audible at the hotel.
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Property amenities
Pool
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Children Activities (Kid / Family Friendly)
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Outdoor pool
Breakfast Available
Babysitting
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Marina View
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Members Get Up To 20% Off
Hotel packages
Location
Full view
Contact
No.1 Harbour Road Wan Chai, Hong Kong China
Name/address in local language
E-mail hotel
Getting there
Hong Kong Intl Airport26 km
Shenzhen Airport54 km
Wan Chai6 min
Admiralty11 min
Neighbourhood
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
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Reviews (3,292)
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2,523 results
Traveller rating
1,825
513
114
41
30
Traveller type
Time of year
LanguageEnglish
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1,825
513
114
41
30
Show reviews that mention
All reviews tiffin grissini grand club lounge harbour road convention center construction noise renovated room business hotel business trip chinese restaurant victoria harbor wonderful hotel harbor view room four seasons mtr station hong gh
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1 - 5 of 2,523 reviews
Reviewed yesterday

We haven't stayed at a Hyatt for some years but decided to give it a try as part of a BA flight and hotel package. Check in was very efficient and we upgraded to a harbour view room with breakfast included, which netted out at...More

Date of stay: December 2018
Thank rwm531gbr
Response from grandhyatthongkongLC, General Manager at Grand Hyatt Hong KongResponded today

Dear rwm531gbr, Thank you for taking your precious time to share an experience of your stay at Grand Hyatt Hong Kong. We are most delighted to know that you had an overall enjoyable stay in a room with stunning view of the Victoria Harbour and...More

Hotel's Favourite
Reviewed 26 July 2018 via mobile

This hotel exceeded all expectations, very welcoming, efficient and friendly staff. Super clean, great pool area with kids playground. Food and service in the executive lounge was superb with probably one of the best views in Hong Kong. The Chinese restaurant was also very good....More

Date of stay: July 2018
4  Thank Seashore987654321
Response from ghhkmgnt, Executive Assistant Manager - Rooms at Grand Hyatt Hong KongResponded 26 July 2018

Dear Seashore987654321, Thank you for choosing to stay at Grand Hyatt Hong Kong and also for taking the extra time to post a review of your experience on TripAdvisor. We are very happy to learn that you enjoyed your stay and we have delivered you...More

Reviewed 2 days ago

Stayed here for one night during early December. Check-in was a breeze and the staff noted my WOH status well. The room is comfortable with amenities well stocked. Overall had a good night of rest. Tried the gym in the morning and some improvement in...More

Date of stay: December 2018
Thank MJ8
Response from ghhkmgnt, General Manager at Grand Hyatt Hong KongResponded 2 days ago

Dear MJ8, Thank you for choosing to stay at Grand Hyatt Hong Kong and also for sharing your experience on TripAdvisor. We are very happy to know that you had a pleasant arrival experience and were pleased with our well-appointed room and wide variety of...More

Reviewed 2 days ago via mobile

I was there for five nights and I will return. The check in was a tad bumpy but I guess the employee was new and a tad clueless. Other than that I had no Issues at all. The rooms are very nice and the housekeeping...More

Date of stay: November 2018
Thank Andre042
Response from ghhkmgnt, General Manager at Grand Hyatt Hong KongResponded 2 days ago

Dear Andre042, Thank you for taking the time to share an experience of your recent stay at Grand Hyatt Hong Kong. We are most delighted to know that you had an overall enjoyable stay and that the service provided by the team, in particular the...More

Reviewed 4 days ago

The room smelled so bad that got sick from the smell,it wasn't my first stay at Grand Hyatt hotel but for sure is my last stay. staff tried opening the window and fix the problem but did not help at all.More

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
Thank Aria A
Response from ghhkmgnt, General Manager at Grand Hyatt Hong KongResponded 2 days ago

Dear Aria A, Thank you for taking the time to share your feedback on TripAdvisor. We are deeply concerned to learn of your disappointment regarding the poor odor in your room. Please accept our most sincere apologies for the unpleasant experience caused. Your feedback is...More

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Questions & Answers
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Rani M
1 October 2018|
Answer
Response from 007gao | Reviewed this property |
No. All club rooms are on the top 4 floors and have different lift to arrive. The plateau King room with terrace has no access to club. But maybe you can check with hotel to request an upgrade.
0
Votes
dinoice64
19 July 2018|
AnswerShow all 4 answers
Response from judithr597 | Reviewed this property |
Sorry, don't know. Try their free phone booking number. They should be able to ascertain that for you.
0
Votes
Room Tips
"The club rooms worth the extra mile"
MJ8
2 days ago
Read review
"I love the Club floor with the harbor view. Exceptional!"
476michelea
3 weeks ago
Read review
"Harbour view"
shannonp0909
3 weeks ago
Read review
"Get at least a Club room."
TheShis
3 weeks ago
Read review
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PRICE RANGE
US$284 - US$698 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt hong kong hotel hong konghyatt hong konghong kong grand hyatthong kong hyatt
LOCATION
ChinaHong KongSouthorn PlaygroundHong Kong IslandWan Chai / Causeway Bay
NUMBER OF ROOMS
542
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