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Fairmont The Norfolk

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Traveller (489)
Room & Suite (115)
Dining (40)
Overview
Harry Thuku Rd, Nairobi 00200 Kenya See on map
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
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Reviews (1,204)
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1,097 results
Traveller rating
561
359
95
58
24
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LanguageEnglish
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561
359
95
58
24
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All reviewstatu restaurantlord delamere terracecin cin barold world charmcolonial eraan oasisheated poolgift shopbeautiful hotelbusy citybreakfast buffet ismasai maraeast africabusiness tripdowntown nairobirooms are spaciouselephant orphanage
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1 - 5 of 1,097 reviews
Reviewed 2 days ago

This was our first stop of our big trip and it was a great way to begin. The rooms were nice, the breakfast was delicious, the staff was helpful and we really enjoyed reading about the Fairmont's history. Also a special thank you for providing...More

Thank Polly V
Reviewed 3 days ago via mobile

The Norfolk has charming grounds and common areas and the only reason I have not rated it as excellent is the bathrooms tend to be on the small size for a true five star hotel, the room could have used a bit more lighting and...More

Thank jsthouston
Reviewed 3 days ago

Stayed on our arrival in Nairobi for two nights prior to starting safari. Lovely hotel with excellent rooms, property and service. We had an issue with our air conditioner and hotel staff were quick to assist and move us into an alternative room. Bar and...More

Thank Miles F
Reviewed 4 days ago via mobile

Everything you'd expect from Fairmont and more. The staff went above and beyond to ensure our comfort and enjoyment. Arriving at midnight (After a 26 hour trip form the US,) the bar lounge was open (and beautiful) to ensure we had some food and wine...More

Thank Marion A
Reviewed 1 week ago

We were travelling with a tour company for a 2 week safari, and were booked into the Fairmont The Norfolk for 2 nights pre safari and one night post safari. We did not have time to take advantage of all the amenities (spa, pool, exercise...More

Thank Deb C
Response from Axel H, General Manager at Fairmont The NorfolkResponded 6 days ago

Dear Deb C, Thank you for choosing to stay at Fairmont The Norfolk before and after your safari and for taking the time to share your detailed feedback. It is a pleasure to note that you were pleased with your overall experience and service in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Outdoor pool
Details
Price range
US$186 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Nairobi
#7 Business Hotel in Nairobi
#22 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$186 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Nairobi
#7 Business Hotel in Nairobi
#22 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (489)
Room & Suite (115)
Dining (40)
Pool & Beach (8)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
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Questions & Answers
Ask a question
melissa M
4 September 2018|
Answer
Response from Paul J | Reviewed this property |
Hi I believe so. Enjoy
0
Votes
l7hgw
11 July 2018|
Answer
Response from elizabethaO242CA | Reviewed this property |
I do believe that they have day rates, as it is common for safari goers to need a day room on departure day.
1
Vote
Mickeymwas
11 July 2017|
Answer
Response from JohnBreit | Reviewed this property |
Rack rates usually published on their website. If you are a local ask about resident rates. John
0
Votes
Room Tips
"Ask for a room that opens into the inner courtyard."
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"Splash out on a deluxe garden room the view is lovely"
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"rooms with a view of the lush courtyard are especially nice."
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"Book a garden facing room"
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