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MG Cocomo Resort

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Teomou Road Tassiriki, Port Vila, Efate 9999 Vanuatu
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (344)
Pool & Beach (80)
Room & Suite (73)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
A note from MG Cocomo Resort
Updated 16/04/20

About

#23 of 51 hotels in Port Vila
Location
Cleanliness
Service
Value

Finding an ideal family-friendly resort in Port Vila does not have to be difficult. Welcome to Cocomo Resort, a nice option for travellers like you.

Ekasup Village (1.6 mi), located nearby, makes Cocomo Resort a great place to stay for those interested in visiting this popular Port Vila landmark.

The rooms offer a flat screen TV, air conditioning, and a kitchenette, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Cocomo Resort features room service, baggage storage, and express check-in and check-out. In addition, as a valued Lagoon Beach Resort Apartments Hotel guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

During your visit, be sure to check out a popular Port Vila falafel restaurant such as The Brewery Bar & Restaurant, which is a short distance from Lagoon Beach Resort Apartments Hotel.

Cocomo Resort looks forward to welcoming you on your visit to Port Vila.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Canoeing
Babysitting
Children Activities (Kid / Family Friendly)
Public wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Special diet menus
Poolside bar
Billiards
Fishing
Table tennis
Airport transportation
Massage
BBQ facilities
Baggage storage
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun terrace
Express check-in / check-out
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Lagoon View
Languages Spoken
English, French
328Reviews4Q+A61Room tips
Traveller rating
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  • 6
Time of year
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Popular mentions
Eric E wrote a review Apr 2020
3 contributions
We stayed here at Cocomo 3 nights last month. The room was big and clean. Staffs were pleasant, polite and helpful. At the end we booked shuttle bus via resort so could catch up an early flight next morning, it only take 15 minutes to the airport. If you choose a resort in Vanuatu for relaxing, this is a great value!
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Date of stay: March 2020
Rooms
Location
Service
Room Tip: lagoon view, nice room, relaxing
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ClemsonWendi wrote a review Jan 2020
London, United Kingdom3,153 contributions314 helpful votes
Definitely not as advertised. The hotel was taken over a year ago by someone from China. There are plans to redevelop it as advertised in the office but in the meantime, I wouldn't recommend the hotel - see below. Highly recommend a car to get around though. The good: really friendly office staff, size of the room and air conditioning. The bad: wifi is horrid and only seems to work near the restaurant and only half the time with lots of webpages such as SBS news blocked by the hotel. The bathroom has no air so smells of mold and mildew which is all over the shower and the towels never dried each day. No garbage cans in the living room with no daily housekeeping either even though its advertised. Broken couch so kept falling towards the middle when sitting on it. 2 available channels on the tv. Horrid breakfast with 3 choices and very runnny/uncooked eggs. The pool and hot tub - pictures attached and there really are no words. I wouldn't stick a toe in that water as it looks toxic. Looked all over for their advertised infinity pool - trust me, there isn't one. And there is no laundry in the room even though the website advertised it.
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Date of stay: December 2019Trip type: Travelled as a couple
2 Helpful votes
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Response from Cocomo Resort, General Manager at MG Cocomo Resort
Responded 15 Apr 2020
Dear Clemson, Thank you very much for sharing with us your recent experience at MG Cocomo Resort. We regret to hear about your less than satisfactory experience with us. Kindly accept our sincerest apologies for the inconvenience caused as it is certainly not our legendary standards we uphold. Please be assured that your valuable feedback is essential in our continuous efforts to improve our service. Kindly rest assured that your feedback had been shared with the team for improvement where applicable. Thank you once again for taking the time to give us your feedback. We sincerely hope you that you will give us an opportunity to welcome you back to rebuild your trust in our resort in the future. Please feel free to reach out to me directly at the following email address: gm@mgcocomo.com My phone number is +678 25505 if you prefer a phone conversation. Best regards, The Management
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Sean wrote a review Jan 2020
Vancouver, Canada3 contributions
My wife and I spent this new year at Cocomo resort, nice room and beautiful beach. Staffs were extremely helpful. Beach side restaurant and the food was great. It was so romantic to go kayaking during sunset time and enjoy the beer with tropical music. The pool wasn't very big but it's good enough for two of us. Anyway, thanks for the wonderful staffs and will see you next time.
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Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip: Water Front Room are the best
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Response from Cocomo Resort, General Manager at MG Cocomo Resort
Responded 15 Apr 2020
Dear Guest, Thank you very much for taking the time to share such extensive comments. Your kind feedback truly made our day and I will ensure it is shared with all our colleagues across the resort. In the industry we work in, it is truly about providing great customer service and assisting our guests to having memorable journey with us! We all look forward to welcoming you back again 'HOME'! Regards, The Management
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Andrea J wrote a review Jan 2020
Melbourne, Australia6 contributions
We booked in for a family holiday in December 2019 to January 2020 for a 2 week stay. We were told they were completely booked, but there were empty rooms for our entire stay. The resort is old, run down, and is a home , permanently for Chinese families. Although the staff were fantastic, as always in Vanuatu, the owners were not, speaking to the staff like dirt, and in front of all to see and hear, extremely disappointing. The resort offers free breakfast, which if you care for their set menu every day is fine.... lunch, well same everyday , and dinner...well same everyday yet again. Pool was extremely dirty and took 2 to 3 days to clean, outdoor furniture was falling apart, and play ground was unsafe for children under 5 years. Extremely dissatisfied with the resort and would never stay again.... this was our 9th visit to Vanuatu, and we believe there are other resorts in Vanuatu that are managed better and offer better facilities to choose from... Also... reviews posted previously are old and don’t take into account of new owners!
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Date of stay: January 2020Trip type: Travelled with family
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Response from Cocomo Resort, General Manager at MG Cocomo Resort
Responded 15 Apr 2020
Dear Guest, Thank you very much for sharing with us your recent experience at MG Cocomo Resort. We regret to hear about your less than satisfactory experience with us. Kindly accept our sincerest apologies for the inconvenience caused as it is certainly not our legendary standards we uphold. Please be assured that your valuable feedback is essential in our continuous efforts to improve our service. Kindly rest assured that your feedback had been shared with the team for improvement where applicable. Thank you once again for taking the time to give us your feedback. We sincerely hope you that you will give us an opportunity to welcome you back to rebuild your trust in our resort in the future. Please feel free to reach out to me directly at the following email address: gm@mgcocomo.com My phone number is +678 25505 if you prefer a phone conversation. Best regards, The Management
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Anders Dyngbo wrote a review Jan 2020
Aarhus, Denmark2 contributions
We were visiting january the 10, checked out again after 2 nights Internet NOT working TV not working Poor service in restaurant waitin 45 minutes for starte and maincorse came separety 2+2 (4 people) When we checked out manager refused to refund anything and also refused to face problems but stay in room and let the front office lady handle this ( he was in a room at the resort and snapchatting with staff) poor poor judgement. (chinese mgt 😢) Booking,com offered 10% refund not much but throw willingness to help. Cannot recommend all pictures are photoshoped And a lot of facilities are just warned out We just checked in on holiday in port vila 👍👍
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Date of stay: January 2020Trip type: Travelled with family
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Response from Cocomo Resort, General Manager at MG Cocomo Resort
Responded 15 Apr 2020
Dear Ady, Thank you very much for sharing with us your recent experience at MG Cocomo Resort. We regret to hear about your less than satisfactory experience with us. Kindly accept our sincerest apologies for the inconvenience caused as it is certainly not our legendary standards we uphold. Please be assured that your valuable feedback is essential in our continuous efforts to improve our service. Kindly rest assured that your feedback had been shared with the team for improvement where applicable. Thank you once again for taking the time to give us your feedback. We sincerely hope you that you will give us an opportunity to welcome you back to rebuild your trust in our resort in the future. Please feel free to reach out to me directly at the following email address: gm@mgcocomo.com My phone number is +678 25505 if you prefer a phone conversation. Best regards, The Management
Read more
Previous
PRICE RANGE
US$53 - US$104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lagoon beach resort apartments hotel port vila, lagoon beach hotel apartments, lagoon beach port vila
FORMERLY KNOWN AS
Lagoon Beach Resort Apartments
LOCATION
VanuatuEfatePort Vila
NUMBER OF ROOMS
26
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Frequently Asked Questions about MG Cocomo Resort
Which popular attractions are close to MG Cocomo Resort?
Nearby attractions include Ekasup Village (2.6 km), Aelan Chocolate Makers (4.0 km), and Club Hippique Adventure Park (3.2 km).
What are some of the property amenities at MG Cocomo Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at MG Cocomo Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at MG Cocomo Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at MG Cocomo Resort?
Yes, free parking is available to guests.
What are some restaurants close to MG Cocomo Resort?
Conveniently located restaurants include Paradise Cove Restaurant, The Blue Marlin Club, and Stonegrill Restaurant.
Are there opportunities to exercise at MG Cocomo Resort?
Yes, guests have access to a pool during their stay.
Does MG Cocomo Resort have an airport shuttle?
Yes, MG Cocomo Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at MG Cocomo Resort?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to MG Cocomo Resort?
Many travellers enjoy visiting Ekasup Village (2.6 km).
Does MG Cocomo Resort have any great views?
Yes, guests often enjoy the lagoon view available here.