Eresin Hotels Topkapi
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Eresin Hotels Topkapi

Mevlanakapi Mah. Millet Cad. No: 186 Fatih, Istanbul 34104 Türkiye
Buffet
Traveller (575)
Panorama at the Eresin Hotels Topkapi
360
Panoramas (43)
Eresin Hotels Topkapi
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About

4.0
#337 of 2,172 hotels in Istanbul
3.8 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Eresin Hotels Topkapi is a 5-star hotel in Istanbul located in the historical part of the city centre, with a comfortable and elegant design, the hotel is ideal for business and leisure guests. Perfect location, easily accessible via public transportation and many different type of spacious meeting rooms, provide various possibilities for perfect meetings, congresses and presentations. Exclusive service, comfortable rooms designed to offer an ideal accommodation in Istanbul old city. The restaurant offers rich a’la carte and buffet menus with International and Turkish Cuisines. Magnificent Health Club & Spa centre with a Turkish bath and swimming pool gives you a refreshing break after a busy day in the city of Istanbul.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children's television networks
Kids pool
Airport transportation
Paid private parking on-site
Wifi
Fitness / spa changing rooms
Personal trainer
Sauna
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Spa
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Infirmary
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Green
Residential Neighbourhood
Languages Spoken
English, Turkish
Hotel links
Special Price:Direct Booking Benefits - Eresin Hotels Topkapi - Your gateway to Istanbul

Location

Mevlanakapi Mah. Millet Cad. No: 186 Fatih, Istanbul 34104 Türkiye
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Istanbul Airport
Sabiha Gokcen
34.7 km
See all flights
Topkapı Ulubatlı
8 minIstanbul Metro
1,707Review21Q+A100Room tips

Reviews
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Traveller rating
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Detailed Reviews
honesttraveller8888 wrote a review Mar 2023
New York City, New York
Hotel's Favourite
5.0 of 5 bubbles
Great location, excellent service, great meeting facilities and great food... We had an excellent international tourism conference thanks to the Eresin Hotel team... I cannot wait to organize another conference at this hotel... Highly recommend...
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eresin Hotels, Owner at Eresin Hotels Topkapi
Responded 21 Mar 2023
Dear honesttraveller8888, Thank you very much for rating your stay in Eresin Hotels Topkapi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are proud to know that you enjoyed our delightful food, convenient location and service. We would love to have the chance to welcome you back in for another stay. With Kind Regards, Osman Berk Asst.GM of Rooms
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Aileen-52-Dublin wrote a review Apr 2022
Dublin, Ireland
4.0 of 5 bubbles
Aidan my Husband and I spent 6 nights in the Eresin Topkapi Hotel. This really is a beautiful Hotel in a fantastic location 3 minutes walk from the Metro with a bus stop right outside the door. We were only 10 minutes from Sultanahmet square where you will find Hagia Sophia, The Blue Mosque and The Topkapi Palace.
The Hotel is spotless with a beautiful reception area, fabulous pool / spa and a man playing the piano in the evenings.
The breakfast in the morning was great with a good buffet and you could order an omelet/ fried eggs also scrambled and boiled available. The staff were very friendly and even though some did not have much English they were all very friendly and helpful. I would like to give a special mention to Eren the bellboy who was very friendly and helpful. Also the lovely girl from Bali who did a fantastic job keeping our bedroom clean and well stocked with water and toiletries.
I would highly recommend the Eresin Topkapi Hotel in Istanbul to anyone wanting a well located, quiet and friendly place to stay. The person who answered our e-mails Osman BERK, Assistant General Manager of Rooms has very good english and gave very prompt replies to any queries we had.

Assistant General Manager of Rooms
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Date of stay: April 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: We were in interconnecting rooms 442+444
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eresin Hotels, Owner at Eresin Hotels Topkapi
Responded 25 Apr 2022
Dear Ms. Aileen, We would like to thank you for your nice review of our hotel. Our staff will definitely be happy to read what you wrote. Thank you again for your good thougths and kind words. It was really nice to meeting you. we look forward to seeing you on your next trip to Istanbul!. Best Regards, Serkan POLAT Assistant Front Office Manager
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mark c wrote a review Mar 2022
Hemel Hempstead, United Kingdom
5.0 of 5 bubbles
What a lovely place to stay, an impressive reception area greets you as you enter with a beautiful marble floor. The staff are a joy, always helpful and the team looking after the room (Sibel and Emine) were lovely. We enjoyed the proximity of the tram and used our Istanbul cards daily. Great place to stay!
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eresin Hotels, Owner at Eresin Hotels Topkapi
Responded 15 Mar 2022
Dear mark c, Thank you very much for your kind rating. We were truly pleased to hear that you enjoyed our reception and the place. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Eresin Hotels Topkapi. With Best Regards, Asst.GM Of Rooms Osman Berk
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Nydil wrote a review Feb 2023
Newcastle upon Tyne, United Kingdom
2.0 of 5 bubbles
I am currently visiting Istanbul on a 5 night birthday break. On arrival from airport, initial impression of hotel was very good. We had a junior suite booked.
The first problem was paucity of Wi-Fi. I had to resort to my phone 4G roaming
We eventually were given a new room.
We asked advice about going into the centre on public transport and we’re shown the metro station but not informed that we needed to buy a metro card that we could then charge - found this out after losing 100 lira in the machine
The reception recommended a fish restaurant (turned out to be excellent) but when we asked them to book a taxi for us they informed us they couldn’t. We had to go out in a snow shower to hail down a taxi who charged us 350lira for a trip that we paid 65lira in a more honest drivers cab.
Other issues
1. Both bath robes had several pink stains - replaced today
2. We left ice bucket and glasses outside our room door overnight and they are still there at 5:30pm as are plates from next door
3. I accept it is turkey but we found it hard to communicate with staff (very few speak English) to even give guidance or directions within the hotel (like the gym)
4. The furniture is dated which probably reflects current difficult times but it is not acceptable for the sofa to have burn holes and frayed corners
Finally it appears that the hotel is housing people who have had some form of head cosmetic procedure and it is a bit disconcerting at breakfast to have several (mainly) men walking about with head dressings banded on.
On the good side, even though we found it hard to communicate, the staff were pleasant (hence the 2 stars) though language restricted the amount of help they could give us. Location of the hotel is good with easy transport to areas like the Blue mosque and Grand Bazaar
It is really disappointing for what I booked as a 5 star luxury hotel which would require significantly greater attention to detail and service.
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Date of stay: February 2023
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eresin Hotels, Owner at Eresin Hotels Topkapi
Responded 6 Feb 2023
Dear Nydil, Thank you for taking the time to write and post your review. First of all, we would like to thank you for your positive comments about our staff, location and hotel. We are concerned to note though that our furniture didn't leave you completely satisfied. All comments have been passed to the relevant departments in order to ensure that we're able to deliver a 5-star guest experience. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back. With Best Regards, Osman Berk Asst.GM of Rooms
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novembre1965 wrote a review Aug 2023
Malaga, Spain
2.0 of 5 bubbles
Spent 2 nights as part of the tour. More than enough

Personnel barely speak English. At the reception. Otherwise Turkish only.

Internet, when working, is choppy and very slow

Location is in the middle of nowhere. Tourists need to implore cabs to pick them up and drive them in a more civilised area of the city. This means paying a lot more for a ride

Breakfast not so good. Looks copious but the real choices are limited and not so tasty.

Rooms are obsolete and quite dirty, in particular on the ceiling and close to the windows.

Incredibly enough, I am describing an alleged 5-star hotel.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eresin Sales, Guest Services / Front Office at Eresin Hotels Topkapi
Responded 13 Aug 2023
Dear novembre1965, We thank you for taking the time to tell us about your experience at Eresin Hotels Topkapi. We are sorry to know that your stay with us was under your expectations. Your valuable feedback as this helps us understand areas of possible improvement. We hope that you visit us again in near future and give us the opportunity to provide you with exceptional service that we commit to deliver. Kind regards, Osman Berk Asst.GM of Rooms
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nini wrote a review Feb 2021
4.0 of 5 bubbles
The hotel looks really nice, the facilities are good and our rooms were always cleaned properly. There is a good connection to the city using public transport, which was really nice. So we were very happy with the hotel, except upon arrival. The woman behind the desk was very unfriendly and rude and did not treated us properly. The next day we filled an complain and we were offered a free diner to make up for the poor service. It was nice to see that the hotel appreciate its customers and tried to make up for the unpleasant incident. It’s also because of that we will sure come back to the hotel and would recommend the place.
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Date of stay: May 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eresin Hotels, İşletme Sahibi at Eresin Hotels Topkapi
Responded 15 Feb 2021
Dear Guest, I would like to thank you for your review. We are working hard to ensure that our guests enjoy the hospitality of Eresin hotels and It is an honor for us to hear that we reflected our quality standards. That will be pleasure for us welcoming you again in Eresin Hotels Topkapi. Best regards, Erhan Çakay General Manager
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Charles_and_Susan wrote a review Apr 2024
Nottingham, United Kingdom
4.0 of 5 bubbles
This was the final hotel during our group tour of historic sites in Turkey.

It may be a great 5* hotel but I'm not sure why we were there. It's not near anywhere and it's not in a comfortable area to wander around. It's on a dual carraigeway with a tram track down the middle. It's much too expensive to eat there at your own expense - my opinion - even too expensive to buy even a drink. It was one of only a few nights without an included dinner on the tour.

We did eventually walk 15 minutes to find a local street with cafes and had a kebab in a cafe. That in itself was OK but it was an uncomforable walk. Some of our group went with the guide to a local restaurant but that was very expensive too.

We only slept and had breakfast there - it was just a (very expensive) hotel. I'm not sure why it was chosen for us. It wasn't even near any of the sights of Istanbul that we travelled to the next day. It was a 30/40 minute bus ride to visit anything.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eresin Hotels, Owner at Eresin Hotels Topkapi
Responded 15 Apr 2024
Dear Charles_and_Susan, Thank you for taking the time to share your review following your recent stay at Eresin Hotels Topkapi. We really enjoyed reading about your stay and all of the aspects of the hotel which you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time with us at Eresin Hotels Topkapi. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best regards, Osman Berk Asst.GM of Rooms
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Tori wrote a review May 2024
5.0 of 5 bubbles
Got it first as turkish airline stopover and this was second stay. I used to stay in taksim and now this area is an option. You can take the airport bus then the tram stops directly in front and there are buses right in front of the hotel to take you to taksim. There is a care fore around the corner and good asian restaurants nearby. The hotel breakfast has a good spread and the staff is friendly. The bed is comfortable that I sleep like a baby. Not many English tv channels though.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eresin Hotels, Owner at Eresin Hotels Topkapi
Responded 14 May 2024
Dear Valued Guest, Thank you for this awesome review! We are really happy that all was great during your stay and our colleagues will be looking forward to welcome you back soon at Eresin Hotels Topkapi. Warm regards, Osman Berk Asst.GM of Rooms
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Liga R wrote a review Jan 2024
1.0 of 5 bubbles
This hotel is 5 star hotel. It looks nice from outside. Welcome receptionist was when we came in. But when we went to our room, nobody told us how lift is working. When came to the room we saw wide room but full of dust. Plug sockets are damaged and not secure. Bathroom shower should be cleaned properly. But it’s not clean for 5 stars. Amazing pianist old man was playing wonderful music. It was 5star level. And coffee in restaurant was perfect. Serving nice. But it should have room service. As we were coming from far away we had long way, we wanted to get some food. Looked on their website and saw restaurant opening hours. So as it was closing time we ordered food from outside. When food was delivered someone from reception called us and said it’s not allowed to bring food to hotel. We were starving. Receptionist said that we can go out of hotel (btw in midnight for 2 women) and eat food outside of hotel. Nowhere is mentioned that they have 24/7 room service. I’ve never been asked to eat outside of hotel. Like a dog. He said we have to know hotel rules which were not given or provided to read. Thermostat is very old. You can’t change temperature. If it’s too hot in room you just have to turn it off. I’m really disappointed in this hotel. I’ve been travelling for years, in different countries and never had such feeling like I have here. No respect to clients.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eresin Hotels, Owner at Eresin Hotels Topkapi
Responded 20 Jan 2024
Dear Guest, Thank you for choosing to stay at Eresin Hotels Topkapi and for bringing your review to our attention. First of all, we would like to thank you for your positive comments about our our restaurant and the music. It is with concern that we find out that you weren't fully satisfied with your room. For your safety, our elevators operate by scanning your room card. All guest directory,rules and room service menus of the hotel are presented by scanning the QR when the TV is turned on. There are also room service menus in QR format in the room. We have 24/7 room service. Hotels in this category do not accept outside food and beverages.Your feedback is very much appreciated and has been communicated to the relevant departments. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back. Kind Regards, Osman Berk Asst.GM of Rooms
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Mehmet ayaz wrote a review Jun 2024
5.0 of 5 bubbles
"The pool area has an ancient Greek ambiance and looks amazing. This has become my favorite spa in Istanbul. Mr. Burak was very friendly and extremely helpful. The place is very hygienic, and they provide complimentary slippers, water, and towels, which are nice details."."
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Date of stay: June 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eresin Hotels, Owner at Eresin Hotels Topkapi
Responded 3 weeks ago
Dear _zalburake2024, Let us thank you for choosing Eresin Hotels Topkapi for your stay and we are glad we were able to meet your expectations. We are very glad that you enjoyed your stay and that you were happy with our spa. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Eresin Hotels Topkapi. With Kind Regards, Osman Berk Asst.GM of Rooms
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Report response as inappropriate
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Answer from Cuneyt Sabuncuoglu
Istanbul, Türkiye
Dear George H, You may contact me via cuneyt.sabuncuoglu@eresinhotels. com.tr Kind regards, Cüneyt Sabuncuoğlu Assistant Front Office Manager
Answer from Eresin Hotels
Istanbul, Türkiye
Hello, You can reach out to us via email address written in the system. Best regards, Dogan E.
Answer from Cuneyt Sabuncuoglu
Istanbul, Türkiye
Dear samanthamP1972KQ, We could not understand the meaning of ‘complimentary managers reception’. I am sharing my email address so you may contact me. cuneyt.sabuncuoglu@eresinhotels. com.tr Kind regards,
Answer from RanHus
Beirut, Lebanon12 contributions4 helpful votes
Yes the pool is heated, but it is mixed, for males and females! I personally did not swim, used the gym only.
azadsln66 asked a question Aug 2017
Mönchengladbach, Germany
Is there any receptionist in hotel at 4 a.m? I'll arrive at 4 a.m!
Answer from ozaycaliskan
Istanbul, Türkiye
We operate a 24 hours reception in Eresin Hotels Topkapi. Best regards,
Carol N wrote a tip Apr 2023
Sheffield, United Kingdom720 contributions218 helpful votes
3.0 of 5 bubbles
"Check your room, especially bathroom, before unpacking your case."
Read full review
Ali S wrote a tip Jul 2022
Dubai, United Arab Emirates4 contributions
2.0 of 5 bubbles
"Be more specific in your description please..."
Read full review
Aileen-52-Dublin wrote a tip Apr 2022
Dublin, Ireland31 contributions48 helpful votes
4.0 of 5 bubbles
"We were in interconnecting rooms 442+444"
Read full review
samanthamP1972KQ wrote a tip May 2019
Kingston Upon Thames5 contributions15 helpful votes
3.0 of 5 bubbles
"spa/swimming pool is quieter in the evening"
Read full review
OrhanTuna wrote a tip Apr 2019
Izmir, Türkiye1,866 contribution93 helpful votes
5.0 of 5 bubbles
"request rooms from the front"
Read full review
Not the right property for you?
There are more places to choose from in the Istanbul area.
PRICE RANGE
$143 - $198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo eresin topkapi hotel istanbul, barcelo hotel istanbul, barcelo hotel eresin topkapi
FORMERLY KNOWN AS
Barcelo Eresin Topkapi
LOCATION
TürkiyeIstanbul
NUMBER OF ROOMS
251
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ERESIN HOTELS TOPKAPI - UPDATED 2024 Hotel Reviews & Price Comparison (Istanbul, Türkiye) - Tripadvisor

Frequently Asked Questions about Eresin Hotels Topkapi
Which popular attractions are close to Eresin Hotels Topkapi?
Nearby attractions include Historic Areas of Istanbul (0.2 km), Kara Ahmet Pasa Cami (0.3 km), and Topkapı Kültür Park (0.3 km).
What are some of the property amenities at Eresin Hotels Topkapi?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Eresin Hotels Topkapi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Eresin Hotels Topkapi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Eresin Hotels Topkapi?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Eresin Hotels Topkapi?
Conveniently located restaurants include Kroren Restaurant, Palukcu Balik Lokantasi, and Kebapci Murat.
Are there opportunities to exercise at Eresin Hotels Topkapi?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Eresin Hotels Topkapi have airport transportation?
Yes, Eresin Hotels Topkapi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eresin Hotels Topkapi?
Yes, dry cleaning and laundry service are offered to guests.
Does Eresin Hotels Topkapi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Eresin Hotels Topkapi?
The staff speaks multiple languages, including English and Turkish.
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