Grand Makel Hotel Topkapi
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Grand Makel Hotel Topkapi

Maltepe Mahallesi Serçe Kale Sokak No:1/1, Istanbul 34010 Türkiye
traveler_photos_ffffe986 (58)
Superior Room / Twin Beds
(33 square meters)
room_amp_suite (19)
Buffet Breakfast
phototagging_dining (14)
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About

#413 of 2,172 hotels in Istanbul
3.8 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in the center of the historical peninsula in Istanbul, which is the legacy of civilizations and cultures, Grand Makel Hotel Topkapi offers you the proximity and easy access to the historical sites of Istanbul. The SPA Center, which is at the service of our guests all day, offers an ideal environment for vacation or business trips with its unique location to the historical and popular places of the city. In Grand Makel Hotel Topkapı, 46 Standard City View Standards, 24 Sea View Standards, 21 City View Superiors, 4 Sea View Superiors, 10 City View Corner Suites, 10 Sea View Corner Suites, all designed with original taste and your comfort in mind, It has a total of 118 rooms, including 1 Handicapped Room and 2 Makel-Topkapı Suites. Everything necessary for your comfort, peace and health has been considered in our rooms. Grand Makel Hotel Topkapı provides all kinds of meetings and organizations with 1 fully equipped Ballroom and 3 Meeting Rooms, MakSky with 180 people capacity and Terrace Brassiere with 120 people capacity.
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Property amenities
hotel_amenity_free_parking
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hotel_amenity_adult_pool
hotel_amenity_free_breakfast
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hotel_amenity_childrens_television_networks
hotel_amenity_airport_transportation
hotel_amenity_valet_parking
hotel_amenity_wifi
hotel_amenity_fitness_spa_locker_rooms
hotel_amenity_sauna
hotel_amenity_pool_beach_towels
hotel_amenity_indoor_pool
hotel_amenity_heated_pool
hotel_amenity_bar_lounge
hotel_amenity_coffee_shop
hotel_amenity_restaurant
hotel_amenity_breakfast_available
hotel_amenity_breakfast_buffet
hotel_amenity_breakfast_in_the_room
hotel_amenity_wine_champagne
hotel_amenity_kids_pool
hotel_amenity_highchairs_available
hotel_amenity_taxi_service
hotel_amenity_conference_facilities
hotel_amenity_banquet_room
hotel_amenity_meeting_rooms
hotel_amenity_spa
hotel_amenity_couples_massage
hotel_amenity_foot_massage
hotel_amenity_full_body_massage
hotel_amenity_hammam
hotel_amenity_massage
hotel_amenity_steam_room
hotel_amenity_rooftop_terrace
hotel_amenity_24_hour_security
hotel_amenity_baggage_storage
hotel_amenity_chapel_shrine
hotel_amenity_executive_lounge_access
hotel_amenity_non_smoking_hotel
hotel_amenity_butler_service
hotel_amenity_doorperson
hotel_amenity_24_hour_check_in
hotel_amenity_24_hour_front_desk
hotel_amenity_dry_cleaning
hotel_amenity_laundry_service
hotel_amenity_ironing_service
Room features
hotel_amenity_blackout_curtains
hotel_amenity_air_conditioning
hotel_amenity_desk
hotel_amenity_housekeeping
hotel_amenity_minibar
hotel_amenity_cable_satellite_tv
hotel_amenity_sofa_bed
hotel_amenity_bidet
hotel_amenity_interconnected_rooms_available
hotel_amenity_room_service
hotel_amenity_safe
hotel_amenity_seating_area
hotel_amenity_sofa
hotel_amenity_telephone
hotel_amenity_wardrobe_closet
hotel_amenity_bottled_water
hotel_amenity_clothes_rack
hotel_amenity_iron
hotel_amenity_wake_up_service_alarm_clock
hotel_amenity_electric_kettle
hotel_amenity_flatscreen_tv
hotel_amenity_radio
hotel_amenity_walk_in_shower
hotel_amenity_bath_shower
hotel_amenity_complimentary_toiletries
hotel_amenity_hair_dryer
Room types
hotel_amenity_city_view
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hotel_amenity_suites
hotel_amenity_family_rooms
Good to know
Languages Spoken
hotel_amenity_english, hotel_amenity_russian, hotel_amenity_arabic, hotel_amenity_turkish

Location

Maltepe Mahallesi Serçe Kale Sokak No:1/1, Istanbul 34010 Türkiye
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 47 out of 100
47
Istanbul Airport
30.2 km
Sabiha Gokcen
36.1 km
Davutpaşa YTÜ
20 minIstanbul Metro
0Reviews6Q+A6Room tips

Reviews
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Detailed Reviews
Gajur E wrote a review Mar 2021
Republic of North Macedonia
5.0 of 5 bubbles
The hotel was fantastic! Very impressed with all the services. The guy that worked at the MakSky restaurant and also asked for the room number for the breakfast was very polite, S/O to him for making the best espressos and I would like to apologize for having a little bit of a misunderstanding in the beginning. Not quite sure about his name but I believe he was called Faruk.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kozan Sozer, Müşteri Hizmetleri / Ön Büro at Grand Makel Hotel Topkapi
Responded 26 Mar 2021
Dear gajure; Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Grand Makel Hotel. We’d be happy to serve you again with the same awesomeness next time you visit Grand Makel Hotel Topkapi. Regards; Guest Relations Supervisor
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Waleka S wrote a review Mar 2022
5.0 of 5 bubbles
I have been in the hotel from March 18 to 27. And I have recieved the Best atenttion from Gokhan and Umit. Very nice and the best guys have recieved us. They help us with our baggages that we got lost, every night calling to the airport rooms, connecting the Internet, calling the taxis and every single problem we have. Many very good attention for us. I hope every one have the same attention for all the guest!! Excelent job you did Gokhan and Umit.
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Makel Hotel Topkapı, İşletme Sahibi at Grand Makel Hotel Topkapi
Responded 30 Mar 2022
Thank you very much for your valuable comments. We hope to see you here again.
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Sushil wrote a review Mar 2021
4.0 of 5 bubbles
I stayed in the 10th floor and the view from window was breathtaking, Hotel staff were professional and kind and service oriented. Very hygienic and clean rooms, Stay over cleaning was prefect. Plenty of food shop in around about 50-100 meters. No doubt, i would love to be back to this place in future

Internet connectivity was not satisfactory, Wi-Fi was unsteady (connects and disconnects) and slow. Some thing that needs to be upgraded , otherwise all good and recommendable place to stay.
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Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kozan Sozer, Müşteri Hizmetleri / Ön Büro at Grand Makel Hotel Topkapi
Responded 7 Mar 2021
Dear Sushilc172; Many thanks for your review and for taking the time to express your enthusiasm regarding your most recent visit. We are committed to striving to exceed your expectations and we are happy to hear our efforts have been well received. We are delighted to have had the pleasure of making your stay as enjoyable as possible.We look forward to warmly welcoming you back. Sincerely, Guest Relations Supervisor
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Chiorean N wrote a review Jan 2020
Cluj-Napoca, Romania
3.0 of 5 bubbles
Clean rooms , confortable , good breakfast.
But for swimpool there is a problem. Staff not good. They request from the tourist to buy from them a swimming hat ( 5 dollar) . If you not buy from them , you can not entry to swimm in the pool. Some of the rooms has problem with the heating sistem .
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kozan Sozer, Müşteri Hizmetleri / Ön Büro at Grand Makel Hotel Topkapi
Responded 31 Aug 2020
Dear Chioreann; We’re happy to see your review here. It will help us improve our services and provide a better experience to you again. It was great to have you at Grand Makel Hotel.We are expecting you to visit us back soon. Regards; Guest Relations Supervisor
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Luciano wrote a review Aug 2023
Constanta, Romania
1.0 of 5 bubbles
The worst 5* hotel i ever stayed.
In the bathroom (for both rooms) is not functioning the exhaust fan and low intensity of light. The shower head was leaking from every connection.
The entrance at the pool they told me is for free but when we was ready to go at the poop they said that is mandatory to wear a head protection and to pay 150 TL for each. When i asked if is mandatory to use that one for the hair from head... what solution you have for body hair, they didn't know what to answer.
On arrival, they retain the car key and in the evening the car was parked in front of the hotel but in the morning was parked at -1.
I will not come back again on this hotel and i will not recomend to anyone to come here.
You pay for 5* but the conditions and services are for max. 3*
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: bad services and conditions
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Makel Hotel Topkapı, İşletme Sahibi at Grand Makel Hotel Topkapi
Responded 9 Aug 2023
Dear Sir, First of all I would like to thank you for choosing us. Your comments are valuable for us and we will take requiered actions. Related to your bathroom complaint we offered you room change option but you refused to change your room. According to legal regulations in Turkey bone usage is mandatory for swimming pools. Related to your car it has been recorded and observed by the cameras that no change in parking place has occured. It was always in front of the hotel. In addition to that your car's klaxon was broken down and playing all the time and our team has helped you to unplug your battery. Anyway thank you for your valuable comments. Guest Relation Officer Burcu Gölge
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Bassem S wrote a review Oct 2022
Montreal, Canada
5.0 of 5 bubbles
I stayed at the Grand Makel hotel for 9 days in Istanbul.
This hotel is clean and very comfortable. The restaurant is on the top floor overlooking Istanbul, really beautiful.
The staff is respectful,and caring, specially Mr. Ali Gures in the management team, He was very helpful, caring, engaging, and always pleasant.
This hotel is highly recommended.
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Makel Hotel Topkapı, İşletme Sahibi at Grand Makel Hotel Topkapi
Responded 24 Oct 2022
Dear Bassem ; We are thankful for your comments and the time taken to post them. I am delighted to hear that our services met your expectations. I will ensure that your feedback is shared with the team, this will motivate us to keep working for our ultimate goal, service excellence indeed. I look forward to welcome you back in not a too distant future to Grand Makel Hotel Kind Regards, Front Office Manager
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darren g wrote a review Feb 2024
3.0 of 5 bubbles
Good points: The staff are very friendly. The restaurant is located on the top floor providing great views all the way round although the windows need cleaning. The leisure facility is quite good. Bad or not so good points: At breakfast, if you want an omlette, the staff have to be asked. There are no signs however to indicate this. Usually, five-star hotels have a person in the restaurant cooking these to order. I have stayed at the nearby hotel, Uranus and there is absolutely no comparison, the breakfast there is far superior. Although the leisure facility is quite good, the soap dispensers within the showers are empty and look like they have never had any contents. The pool water is below temperature. I would rate this hotel 3.5-4 star but certainly not 5.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Makel Hotel Topkapı, İşletme Sahibi at Grand Makel Hotel Topkapi
Responded 16 Feb 2024
Dear Guest, Thank you for taking the time to share your feedback. I am sad to learn that your stay at the Grand Makel Hotel did not fulfill your expectations. Your constructive feedback has been noted and shared with the team and will be used for improvement of our services. We look forward to welcoming you back in the near future.. Kind Regards, Guest Relations Officer Burcu Gölge
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David Rives wrote a review Oct 2023
Debrecen, Hungary
3.0 of 5 bubbles
The position of the hotel is excellent, tramline 1 runs very close and goes into the city center. Rooms are nice.
The reason I gave a 3 is because of the restaurant. The quality of the food was bad. The waiters more often than not, do not speak English (sometimes they do not even try to understand you), side dishes are often cold. One night when we were waiting for our desert the waiter completely forgot that we had had soup and main course he wanted to serve us the soup instead of the desert… (We were unable to explain him that we had already had soup and main course)
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Date of stay: October 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Makel Hotel Topkapı, İşletme Sahibi at Grand Makel Hotel Topkapi
Responded 11 Oct 2023
Dear Guest, Thank you for taking the time to share your feedback. I am sad to learn that your stay at the Grand Makel Hotel did not fulfill your expectations. Your constructive feedback has been noted and shared with the team and will be used for improvement of our services. We look forward to welcoming you back in the near future.. Kind Regards, Guest Relations Officer Burcu Gölge
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mohamed y wrote a review May 2022
5.0 of 5 bubbles
A very beautiful hotel. Helpful staff. All services are available.
The rooms are comfortable and completely quite. The breakfast restaurant is great with a variety of open buffet items. And a smile always welcomes.
And a special thanks to receptionist. Diana and Unit Gokhan
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Makel Hotel Topkapı, İşletme Sahibi at Grand Makel Hotel Topkapi
Responded 12 Jul 2022
Thank you very much for your valuable comments. We hope to see you here again.
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Pedro wrote a review Sept 2023
London, United Kingdom
1.0 of 5 bubbles
Only by controlling what I look for in internet deserves a zero points , not even Booking can be checked .
Small rooms for a 5* hotel. Small details like having water to drink in the sauna instead of paying for it, says a lot about the hotel.
On the first room offered on the first floor facing a wall , after saying that there were not more rooms , there was a nice big mantis on the curtains and suddenly there was an empty room on an top floor. Small detail!!
Breakfast is ok, nothing remarcable .
The staff were nice and educated but they don’t deliver what they say they would after apologizing , not many English speaking but I was neither a Turkish speaker so can’t complain about it.
It’s a cheap hotel that doesn’t deserve a 5* category but 4* and doubting about it.
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Date of stay: September 2023Trip type: Travelled with friends
Room Tip: Just go with the idea that you are in a 4* basic hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Makel Hotel Topkapı, İşletme Sahibi at Grand Makel Hotel Topkapi
Responded 16 Sept 2023
Dear Guest, First of all I would like to take this opportunity to thank you for choosing the Grand Makel Hotel for your recent stay. I was sorry to hear that your stay did not uphold to the Grand Makel Hotel standards and excellence we strive to deliver consistently. Your elaborate feedback will be extremely valuable as it provides us with an opportunity to assess and improve our service at every level. I hope we can have the chance to serve you in the future in order to again back your trust.. Kind Regards, Guest Relation Officer Burcu Gölge
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PRICE RANGE
$142 - $174 (Based on Average Rates for a Standard Room)
LOCATION
TürkiyeIstanbul
NUMBER OF ROOMS
118
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND MAKEL HOTEL TOPKAPI - Now $144 (Was $̶2̶2̶2̶) - UPDATED 2024 Reviews & Price Comparison (Istanbul, Türkiye) - Tripadvisor

Frequently Asked Questions about Grand Makel Hotel Topkapi
Which popular attractions are close to Grand Makel Hotel Topkapi?
Nearby attractions include Panorama 1453 History Museum (0.9 km), Yenikapi Mevlevihanesi (0.8 km), and Merkezefendi Camii (0.9 km).
What are some of the property amenities at Grand Makel Hotel Topkapi?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Makel Hotel Topkapi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Makel Hotel Topkapi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Makel Hotel Topkapi?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Grand Makel Hotel Topkapi?
Conveniently located restaurants include Köfteci Rahmi Usta 1962, Sefin Mutfagindan, and Moonstar.
Are there opportunities to exercise at Grand Makel Hotel Topkapi?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Makel Hotel Topkapi have airport transportation?
Yes, Grand Makel Hotel Topkapi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Makel Hotel Topkapi?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Makel Hotel Topkapi offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Makel Hotel Topkapi?
The staff speaks multiple languages, including English, Russian, Arabic, and Turkish.
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