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EMM Hotel Hue
15 Ly Thuong Kiet Phu Nhuan Ward, Hue Vietnam
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Room & Suite (124)
Pool & Beach (116)
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Avg. $60 /night, 12/11 - 12/12
$84
per night
$71
per night
$58
per night
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About
5.0
#6 of 180 hotels in HueLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located on Vietnam’s central coast, the UNESCO World Heritage-listed city of Hue is just a 20-minute drive from Phu Bai International Airport. Nestled in the heart of the former imperial capital, ÊMM Hotel Hue is the ideal base to discover Hue’s fascinating history and unique culture with the Perfume River and the Hue Citadel just a few minutes’ walk away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English, Vietnamese
Location
15 Ly Thuong Kiet Phu Nhuan Ward, Hue Vietnam
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 85 out of 100
85
52 Restaurants
within 0.5 kilometers
Reviews
5.0
1,972 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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EMM Hotel Hue garners high marks for its professional service, with many guests appreciating the staff's attentiveness and thoughtful touches such as room upgrades. The amenities, notably the welcoming pool and diverse breakfast options, complement the hotel's central location, which is a stone's throw away from Hue's historical treasures.
Reviewers often highlight the clean and spacious rooms, contributing to the hotel's ambiance of elegance and comfort. The value for money, with its reasonable pricing and quality offerings, is also a popular point of praise among travelers.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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1,972Reviews2Q+A82Room tips
Traveller rating
- 1,658
- 251
- 49
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Detailed Reviews
I came here with my partner and could honestly say that it has been nothing but great staying here, though it was short. The staff went above and beyond to make us comfortable, especially the manager. She checked us in quickly and provided us a list of where to eat and visit. The space was serene and and had lots of natural light. I also appreciated how eco-friendly they were with their reusable soap containers, complimentary water, as well as towels. Love it!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khanh Le, General Manager at EMM Hotel Hue
Responded 19 Jul 2020
Thank you very much for your great review. We are happy to know you had an enjoyable stay with us. Your kind words will be share to all the team to keep them motivated. We look forward to welcoming you back in the next time. With best regards, EMM Hotel Hue team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emm Hotel at Hue is a very nice and clean hotel at a very convenient location. The staff at the hotel are very courteous, friendly and professional. One day when I walked into the hotel cafeteria for breakfast and there was no table available. H Huong, one of the staff immediately requested other employees to set up a table by the pool area literally within a minute. The service provided by the staff were excellent! I truly enjoyed my one week of staying at this hotel. In addition to the tasty Vietnamese breakfast, the hotel also offered the room rate at a very reasonable price!
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM Emm , General Manager at EMM Hotel Hue
Responded 9 Jun 2022
Thank you very much for taking the time to give us great review. We are delighted to hear you had a great stay in Hue. We will share your kind feedback to all the team to keep them motivated. Look forward to seeing you in near future. With best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The hotel is new .The quality service that makes this place different to most. Rooms were comfortable, Receptioinst staff extremely helpful and polite and you must try their Emm Special cocktail. We shall definitely return.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khanh Le, General Manager at EMM Hotel Hue
Responded 10 Mar 2020
Thank you very much for your great review. We hope to welcome you back in near future. With kind regards, EMM Hotel Hue team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Half way through our travels now and had a few hotels to compare with. This hotel is lacking in so many areas.
When we arrived they lost our booking, eventually found but reception lack training and the English here is not good. No help from Bellboy, he was asleep on sofa.
Advertised as 4 star but scraping a 3 star.
A couple of staff have been lovely but most not helpful.
Negatives
Pool towels are NOT washed but taken to the roof top and hung out to dry on a dirty wall. Unacceptable hygiene practice especially with the corona virus at the moment.
Complentary water in room comes in reusable unsealed glass bottles. Tasted stale and I'd question how the bottles are cleaned before refilling
Breakfast basic
Beds hard
House keeping noisy with their phones ringing and chatting on phone at 7 am outside our room
Large trolley of pool towels thundered down corridor at 7am on way to roof top
Location on busy 4 way intersection of noisy dual carriage way and building site opposite, also noisy.
A long unpleasant walk from town centre, taxis required
Air conditioning stops working properly at night
Positives
Pool area pretty and relaxing
Overall Hue City is not a tourist destination rather somewhere to pass through to see the DMZ and temples. It seems its not really geared up for tourism yet.
A small busy street can be found nearer the river with lots of nice bars and restaurants. Our favourite was Hu Army bar with live music and happy atmosphere
When we arrived they lost our booking, eventually found but reception lack training and the English here is not good. No help from Bellboy, he was asleep on sofa.
Advertised as 4 star but scraping a 3 star.
A couple of staff have been lovely but most not helpful.
Negatives
Pool towels are NOT washed but taken to the roof top and hung out to dry on a dirty wall. Unacceptable hygiene practice especially with the corona virus at the moment.
Complentary water in room comes in reusable unsealed glass bottles. Tasted stale and I'd question how the bottles are cleaned before refilling
Breakfast basic
Beds hard
House keeping noisy with their phones ringing and chatting on phone at 7 am outside our room
Large trolley of pool towels thundered down corridor at 7am on way to roof top
Location on busy 4 way intersection of noisy dual carriage way and building site opposite, also noisy.
A long unpleasant walk from town centre, taxis required
Air conditioning stops working properly at night
Positives
Pool area pretty and relaxing
Overall Hue City is not a tourist destination rather somewhere to pass through to see the DMZ and temples. It seems its not really geared up for tourism yet.
A small busy street can be found nearer the river with lots of nice bars and restaurants. Our favourite was Hu Army bar with live music and happy atmosphere
Read more
Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khanh Le, General Manager at EMM Hotel Hue
Responded 5 Mar 2020
Dear our Guest, Thank you very much for your review and we regretted our service did not meet your expectation. For the comment on staff we will discuss with them strictly to improve. For the hygiene In order to prevent nCoV for guest and staff we place nCoV preventive measures notice, hand sanitizers and free mask at reception desks. The pool towels as you mentioned have been washed daily and dried under the sunshine to kill nCoV. For the fee water in guestroom, we produce from quality filter machine and the water has been tested and met the drinkable water standard. You could see the certification hung on the water filter area, and the glass bottle washed daily by hot pressured water. We are sorry again and your valued feedbacks will be focused on. We wish to have a chance to welcome you back with a wonderful stay. Kind regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was comfortable. The meal I had in their restaurant was one of the best I had so far on the trip. The room was well-appointed; however, attention needs to be made to the windows and curtains, along with the bedding. If you are not able to get into a large bathtub do be sure they have a walk-in shower. It was quite challenging maneuvering into the tub to take a shower and then water all over the floor.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management Emm , General Manager at EMM Hotel Hue
Responded 10 Jan 2023
Thank you very much for your positive review during stay with us. Your constructive feedback will be discussed with our management to improve better. We wish to welcome you back in near future. Best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A new hotel, located close to the river, in a very good position. The room itself was very clean and was finished to a high standard with numerous decorative pieces adorning the walls and shelves, and all the amenities you would need. Breakfast was very good with probably the best selection of fresh tropical fruit I have encountered over many years travel in SE Asia. It was a ten minute walk to the central eating area, although there were numerous places along the way to eat at. Staff at reception were invariably friendly and helpful and I would certainly stay here again if in Hue.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management Emm , General Manager at EMM Hotel Hue
Responded 28 Feb 2023
Thank you very much for taking the time to review our hotel. We are delighted to know you had a good stay with us. We will share your kind feedback to all the team to keep them motivated. We wish to welcome you back in near future. Best regards, The Management.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Very central hotel, modern and with all facilities.
The rooms are quite spacious, king size bed and with free water for each day, which in the heat it is appreciated.
For our honeymoon we were given the highest room in the hotel with a large terrace that is to be appreciated.
You can walk to any side of the city, the citadel is about 15-20 min. The market another 14 minutes away.
Also value the attention of the staff, attentive to your needs.
It has a free buffet for breakfast, a restaurant serving specialised Vietnamese cuisine and a swimming pool.
Thank you.
The rooms are quite spacious, king size bed and with free water for each day, which in the heat it is appreciated.
For our honeymoon we were given the highest room in the hotel with a large terrace that is to be appreciated.
You can walk to any side of the city, the citadel is about 15-20 min. The market another 14 minutes away.
Also value the attention of the staff, attentive to your needs.
It has a free buffet for breakfast, a restaurant serving specialised Vietnamese cuisine and a swimming pool.
Thank you.
Read more
Automatically translated
Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the time we arrived early in the morning (and were given the ability to leave our backpacks in the Reception area till checkin); until the day we checked out (2 nights) we felt welcomed and valued. The room was very clean and comfortable.
On the 2nd day the gracious Receptionist organised a driver to take us to visit tombs. He was a shy but helpful gentleman who was happy to wait for us as we explored. All Staff that we encountered were friendly and kind.
Their ability to communicate and care for guests from so many different countries is admirable (a bit humbling too) .
The buffet breakfast was delicious and the Spice Restaurant amazing.
On the 2nd day the gracious Receptionist organised a driver to take us to visit tombs. He was a shy but helpful gentleman who was happy to wait for us as we explored. All Staff that we encountered were friendly and kind.
Their ability to communicate and care for guests from so many different countries is admirable (a bit humbling too) .
The buffet breakfast was delicious and the Spice Restaurant amazing.
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khanh Le, General Manager at EMM Hotel Hue
Responded 10 Mar 2020
Dear our Guest, Thank you very much for your kind review. We are glad to know you had a great time during stay with us. We look forward to welcome you back in near future. With best regards, EMM Hotel Hue team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited Hue with my family this month and was recommended this hotel by my mom as she has been going here for years. I rarely ever write reviews but it was a comfortable stay.
The rooms were very clean and spacious as they have been through a renovation only 2-3 years ago.
There is a pool to cool off especially in the summer when it’s too hot.
The staff are incredibly friendly, gave us good advice, as well as helped us out with small favors throughout our stay.
The location is the best part as it is in the center of town and can get to tourist sites as well as the best restaurants/food easily.
Overall, 5/5 for value + quality. Will be back here if we visit Hue any time in the future.
The rooms were very clean and spacious as they have been through a renovation only 2-3 years ago.
There is a pool to cool off especially in the summer when it’s too hot.
The staff are incredibly friendly, gave us good advice, as well as helped us out with small favors throughout our stay.
The location is the best part as it is in the center of town and can get to tourist sites as well as the best restaurants/food easily.
Overall, 5/5 for value + quality. Will be back here if we visit Hue any time in the future.
Read more
Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khanh Le, General Manager at EMM Hotel Hue
Responded 8 Jun 2020
Thank you very much for your great review. We are delighted to know you had an enjoyable stay with us. Your positive feedback will encourage our team on providing the best service to our guests. We look forward to welcoming yo back in the next time. Kind regards, EMM Hotel Hue team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a very comfortable stay at the Emm, with clean facilities and a great pool area. We were however disapointed with the availability of food at the breakfast buffet and even more disapointed with the actions of the female manager here. Just prior to leaving on a tour from the hotel...The manager took the mobile phone off our tour guide and proceeded to write a trip advisor review from her phone. She wouldn't give our lovely tour guide back her phone until she was done. So be wary...not all reviews are truthful!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khanh Le, General Manager at EMM Hotel Hue
Responded 10 Mar 2020
Thank you very much for your great review. We hope to welcome you back in near future. With kind regards, EMM Hotel Hue team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Please let us know your flight details. Thank you.
Dear Sir/ Madam,
Thank you very much for your booking with us.
Pease select deluxe room, this room type has view to the pool.
Please book via our websiteor through booking or Agoda.
For more inquiries kindly let us know.
Many thanks & best regards,
Hotel Manager
…
PRICE RANGE
$50 - $69 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
festival hotel hue
LOCATION
VietnamThua Thien - Hue ProvinceHue
NUMBER OF ROOMS
80
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingEMM HOTEL HUE | UPDATED 2024 Reviews & Price Comparison (Vietnam) - Tripadvisor
Frequently Asked Questions about EMM Hotel Hue
Which popular attractions are close to EMM Hotel Hue?
Nearby attractions include Redemptorist Church (0.4 km), Sky Bar (0.4 km), and Cozy Cooking Class (0.5 km).
What are some of the property amenities at EMM Hotel Hue?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at EMM Hotel Hue?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at EMM Hotel Hue?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to EMM Hotel Hue?
Conveniently located restaurants include Spice Viet Restaurant, Imperial Craft Bia Brewpub, and Nina's Cafe - Eatery.
Are there opportunities to exercise at EMM Hotel Hue?
Yes, guests have access to a pool during their stay.
Does EMM Hotel Hue have airport transportation?
Yes, EMM Hotel Hue offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at EMM Hotel Hue?
Yes, dry cleaning and laundry service are offered to guests.
Does EMM Hotel Hue offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.