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Traveller (187)
Room & Suite (218)
Dining (35)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Reviews (438)
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71
118
76
21
17
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All reviews newer wing an overnight stay main building buffet restaurant airport shuttle an early flight swimming pool free shuttle executive deluxe room stayed here for one night between flights phu quoc check in was smooth cab ride the hotel offers late at night free breakfast
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1 - 5 of 303 reviews
Reviewed 3 weeks ago via mobile

I stayed here at the beginning of my trip, then again at the end. I would definitely suggest paying the few extra bucks, and get an upgraded room in the building across the street. Much nicer, new and well worth it. The main building is...More

Date of stay: November 2018
Thank Italia2929
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 3 weeks ago

Dear Italia2929 Thank you very much for your nice comments. We really hope to have more chances to welcome you back. Sincerely Yours Simon Deputy Director of Sales & Marketing.

Reviewed 21 September 2018

Hardly worth its 4 star rating. Tired small room, tired small gym and disappointing buffet breakfast. I tried the Japanese restaurant on Thursday night. When I walked in at 7.30 the staff were alseep on the floor and the restaurant smelled old and unkept. There...More

Date of stay: September 2018
Thank AllanJ1024
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 22 October 2018

Dear Allan Thank you for your comment and we are so sorry for the disadvantages of some aspects of the hotel. We will surely put everything in order soon. Best regards Simon Deputy Director of Sales & Marketing

Reviewed 18 September 2018

The hotel is pretty old in general. Customer service is poor due to language barrier? Location wise, it is located about 7-10 minutes drive from the airport which is convenient. There are also mini marts, coffee shops and local food places within walking distance to...More

Date of stay: August 2018
Thank Selinawongg
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 22 October 2018

Dear Selina Thank you for your staying with us. We will work hard to make everything be better. FYI, we have a renovation plan the 1st quarter next year. Hope that everything would be smoothly, and hope to have chances to welcome you back. Best...More

Reviewed 7 August 2018 via mobile

Stayed here for 1 night due to flight issues with Vietnam Airlines. The hotel is very run down and smelly. The room was super small, lights didn’t work, there were large stains on the bed and dead bugs on the carpet (not sure when they...More

Date of stay: August 2018
1  Thank allissone
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 22 October 2018

Dear Allisson So sorry that the hotel services did not make you feel comfortable. We will surely look over to all of those. Thank you very much for letting us know. Best regards Simon Deputy DOSM

Reviewed 29 July 2018 via mobile

Put here by Vietnam Airlines who cancelled our flight. Very average. Corridors smelt of some type of cleaning agent or air freshener The room was pokey and the air con made loud noises periodically The restaurant....really wouldn’t bother

Date of stay: July 2018
Thank Dara-Khmer
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 22 October 2018

Dear Dara, Sorry. Simon Deputy DOSM

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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$54 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Ho Chi Minh City
#64 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$54 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Ho Chi Minh City
#64 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (187)
Room & Suite (218)
Dining (35)
Pool & Beach (8)
Amenities (6)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
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Nearby AttractionsSee all 1,531 nearby attractions
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Questions & Answers
Ask a question
Marion B
4 July 2016|
Answer
Response from Quy P | Property representative |
Dear Sir Thank you for your question. May we have your name, flight number and arrival time? Look forward to hearing from you soon. Sincerely Yours Pham Dang Quy Sales Manager
1
Vote
GalaSt
27 May 2016|
AnswerShow all 5 answers
Response from Dennis C | Reviewed this property |
When you come out of the terminal building, there should be an agent holding a First Hotel sign, they will summon a ride for you. Expect a delay of about 45 minutes. A good spot for a couple of days, but guite far from... More
0
Votes
Room Tips
"Choose the road facing rooms,"
219manishm
5 Jan 2018
Read review
"Walk away, choose another hotel."
samuelli117
5 Dec 2017
Read review
"Close to Airport and Safe."
JasonJHG
24 Aug 2017
Read review
"Choose the new wing"
kpchitown
21 Aug 2017
Read review
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