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Norfolk Hotel Saigon

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Traveller (159)
Room & Suite (195)
Dining (39)
Ratings and reviews
Certificate of Excellence
  • Excellent56%
  • Very good35%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Bar/Lounge
Fitness centre
Concierge
Spa
Business Centre
Dry Cleaning
Private Balcony
4 Star Hotel
Norfolk Hotel is a boutique business hotel in the heart of Ho Chi Minh City featuring 104 renovated rooms with top-flight amenities and elegant setting. The 24-hour complimentary broadband wireless connection and functional working areas are also accessible for busy executives; this...
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Location and contact
117 Le Thanh Ton Street, District 1, Ho Chi Minh City 700000, Vietnam
Name/address in local language
6.6 km to Ho Chi Minh City Airport
535 restaurants are within a 0.5 km radius
1.0 km from War Remnants Museum
View nearby attractions and restaurants
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Reviews (390)
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293 results
Traveller rating
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LanguageEnglish
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160
101
24
2
6
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All reviewsdaily fruitbrewing companydining room staffsister propertywithin walking distancebusiness tripthe entire staffperfect hotelben thanh marketbreakfast was excellentconvenient locationlittle thingssingle roomgood sizebreakfast selectionthe ground floorstaying at this hotel
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1 - 5 of 293 reviews
Reviewed 2 days ago

We recently spent 5 nights here on a family holiday. Although the Norfolk Hotel is more a 'business' hotel, we loved it! Attentive staff who speak English well, lovely breakfasts (had a different breakfast each day), perfect location. A perfect respite from the hustle and...More

Thank Jo T T
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded today

Kinh chao Jo TT, Thank you for sharing your positive review on Tripadvisor. We are pleased to read that you have experienced on our location, lovely staff and service Love to see you and your family back soon on the next trip On behalf of...More

Reviewed 1 week ago

Wow. Not an adjective I would normally use for hotels. But from the moment I arrived to the moment I left the service was excellent Warm greeting at reception was followed up with a complimentary drink at the bar whilst my bags were taken to...More

Thank ThreeWelshKings
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded today

Kinh chao Threewelshkings, Thank you for sharing your fantastic experience re our fabulous people and excellent service from your arriving until leaving. We appreciate your recommendation to other travelers to Saigon as well. Wishing you continued safe travel and look forward to welcoming you back...More

Reviewed 4 weeks ago via mobile

Love love this hotel when we arrived we were warmly greeted at the reception desk even new who we were felt like coming home. Room was very clean and they are very generous with there bathroom products. Very important to me clean soft sheets. Breakfast...More

Thank lynorap
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded 3 weeks ago

Kinh chao lynorap, Thank you for sharing your fabulous review on Tripadvisor. We are delighted to read that you have experienced on our great people and fantastic delivery including our cuisine. Wishing you continued safe travel and look forward to welcoming you back very very...More

Reviewed 4 weeks ago

I don't know where to start! We didn't intend to pay for sauna when we bought a more spacious room, but that's what we got. When we informed the hotel of the AC problem, they proceeded to print out a record of the AC adjustments...More

Thank Bryce B
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded 3 weeks ago

Kinh chao Bryce B, Thank you for your recent stay and review on Tripadvisor. As noted in your comments, a more spacious room was offered as an upgrade by our team from the Premier Twin to Suite to accommodate the 3 of you rather than...More

Reviewed 4 weeks ago via mobile

All staff are attentive, but i would like to specially mention the staff at the breakfast area who ensure we have constant supply of coffee! They communicated well in english. Room was spacious and clean. Only small problem was a slight musky smell in the...More

Thank Jovina W
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded 4 weeks ago

Kinh chao Jovina W Thank you very much for supporting our Norfolk hotel and sharing your interesting review on Trip Advisor. We are delighted to read that you had really enjoyed our experience including our fabulous people and convenient location. Your endorsement will highly motivate...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Breakfast included
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$76 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ho Chi Minh City
#15 Spa Hotel in Ho Chi Minh City
#16 Business Hotel in Ho Chi Minh City
#21 Luxury Hotel in Ho Chi Minh City
Room types
Non-Smoking Rooms
Details
Price range
US$76 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ho Chi Minh City
#15 Spa Hotel in Ho Chi Minh City
#16 Business Hotel in Ho Chi Minh City
#21 Luxury Hotel in Ho Chi Minh City
Room types
Non-Smoking Rooms
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Traveller (159)
Room & Suite (195)
Dining (39)
Amenities (33)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
alicefooll
21 May 2018|
AnswerShow all 4 answers
Response from Chris B | Reviewed this property |
I apologize for not answering more quickly. They did ask but allowed my girlfriend and I to stay in the same room. We did not have marriage certificate. I am Canadian she is Vietnamese. It may help to bring something that... More
0
Votes
fatima s
18 January 2018|
Answer
Response from RKBH | Reviewed this property |
dear Fatima sorry for the delay. have not been checking my trip advisor. you can contact this gentleman; Ta Quang Danh Assistant Manager
0
Votes
cutter324300
26 July 2017|
AnswerShow all 2 answers
Response from NorfolkMarcomMGR | Property representative |
Dear Paul, Warmest greetings from Norfolk Saigon Hotel! Your check-in time is quite early so the night of 25th should be booked. We have designated smoking rooms & floors, kindly mention your requests on the reservation... More
0
Votes
Room Tips
"If you want quiet ask for a room at the rear of the hotel"
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"Book hotel frontage with balcony otherwise the rooms overlook old buildings next door."
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"The higher you go the less noise you would have but the noise did not bother us as it was only traffic noise..."
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"Any room is good, you really want a room that is quiet and cool."
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