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Norfolk Hotel Saigon

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Traveller (153)
Room & Suite (195)
Dining (39)
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Overview
  • Excellent55%
  • Very good36%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“daily fruit”(3 reviews)
“brewing company”(3 reviews)
“sister property”(3 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (379)
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283 results
Traveller rating
154
99
23
2
5
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LanguageEnglish
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154
99
23
2
5
Show reviews that mention
All reviewsdaily fruitbrewing companysister propertydragon fruitwithin walking distancebusiness tripsmall gymthe entire staffben thanh marketperfect hotelrestaurant staffbreakfast was excellentlittle thingssingle roomgood sizeconvenient locationbreakfast selection
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1 - 5 of 283 reviews
Reviewed 4 days ago via mobile

The family and I had just been running around the centre of Ho Chi Minh and so were really in a state to have dinner in a nice restaurant such as the Norfolk. However, the kids were desperately hungry and so I asked if they...More

Thank Ruben_Heather
Reviewed 5 days ago

I've just stayed at the Norfolk during a short business trip to HCMC. Excellent location right in the centre of the city, reasonable rooms for the price. What sets this place apart though are the staff. From the front-desk to the housekeepers everyone was very...More

Thank David G
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded 3 days ago

Kinh chao David G, Thank you for sharing your fantastic experience on our location and fabulous people. Wishing you continued safe travel and look forward to welcoming you back on your next trip in Saigon On behalf of Norfolk Hotel team Luan Nguyen

Reviewed 2 weeks ago

Our party of six people (3 rooms) have spent four nights in this lovely hotel. It is close to everything a traveller needs. The Ben Thanh Markets are close by. Walking Street is amazing in the night, so busy and beautifully lit up. There are...More

1  Thank Janette G
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded 3 days ago

Kinh chao Janette G, Thank you for sharing your positive feedback on our amazing people, experience and location during your recent stay with us. We appreciate your recommendation to other travelers Wishing you continued safe travels and look forward to welcoming you back again in...More

Reviewed 2 weeks ago

Spent 4 glorious nights at Norfolk, rooms are large and very well maintained. Staff provide fantastic service and attention to detail . We left luggage in storage when we went on our Mekong cruise and felt totally at ease with this . Late check out...More

Thank Michele H
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded 3 days ago

Kinh chao Michele H, Thank you for sharing your positive review on Tripadvisor. We are pleased to hear that you have experienced on our location, helpful people and fantastic service Wishing you continued safe travel and look forward to welcoming you back soon On behalf...More

Reviewed 2 weeks ago

After having my regular hotel in Saigon try to screw me an extra usd$70 per night 1 week out from my booking I decided to find another hotel that might actually welcome my custom. After a quick rush around I found the Norfolk Hotel which...More

1  Thank Alan S
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded 1 week ago

Kinh chao Alan S, Thank you for sharing your positive feedback on our people, experience and location location location during your recent stay with us. We appreciate your recommendation to other travelers, those are looking for the value for money accommodation in the epicentre of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Breakfast included
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$71 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ho Chi Minh City
#15 Spa Hotel in Ho Chi Minh City
#16 Business Hotel in Ho Chi Minh City
#20 Luxury Hotel in Ho Chi Minh City
Room types
Non-Smoking Rooms
Details
Price range
US$71 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ho Chi Minh City
#15 Spa Hotel in Ho Chi Minh City
#16 Business Hotel in Ho Chi Minh City
#20 Luxury Hotel in Ho Chi Minh City
Room types
Non-Smoking Rooms
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Traveller (153)
Room & Suite (195)
Dining (39)
Amenities (33)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
fatima s
18 January 2018|
Answer
Response from RKBH | Reviewed this property |
dear Fatima sorry for the delay. have not been checking my trip advisor. you can contact this gentleman; Ta Quang Danh Assistant Manager
0
Votes
cutter324300
26 July 2017|
AnswerShow all 2 answers
Response from NorfolkMarcomMGR | Property representative |
Dear Paul, Warmest greetings from Norfolk Saigon Hotel! Your check-in time is quite early so the night of 25th should be booked. We have designated smoking rooms & floors, kindly mention your requests on the reservation... More
0
Votes
Bondi79
11 April 2017|
AnswerShow all 4 answers
Response from Phong V | Property representative |
Dear Rory, Thank you for your inquiry! We are happy to offer you a swimming pool at our sister property/ 5-star service apartment, only 10 minutes walk from the hotel. the bar is also available at your service. Looking... More
0
Votes
Room Tips
"The higher you go the less noise you would have but the noise did not bother us as it was only traffic noise..."
Read review
"Any room is good, you really want a room that is quiet and cool."
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"rooms on north side is good to view i think"
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"If you like privacy or would like to see to the outside check that your room does not only have an internal..."
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