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New World Saigon Hotel

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Traveller (758)
Room & Suite (263)
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Overview
  • Excellent45%
  • Very good39%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“residence club”(96 reviews)
“pool party”(23 reviews)
“executive floor”(53 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from New World Saigon Hotel
Special Offer: Online Exclusives
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Offers from New World Saigon Hotel
Special Offer: Online Exclusives
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Reviews (2,469)
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1,906 results
Traveller rating
864
703
233
65
41
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Time of year
LanguageEnglish
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864
703
233
65
41
Show reviews that mention
All reviewsresidence clubpool partyexecutive floorben thanh marketstar hotelbusiness tripthe club loungeexcellent hotelbusiness hotelwalking distancecentral locationpleasant stayan upgradenight marketbreakfast buffetphosaigon
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1 - 5 of 1,906 reviews
Reviewed 3 days ago via mobile

Situated in heart of Saigon. Terrific hotel with friendly staff willing to help in anyway possible. Food was very good. Randy & pool staff were excellent we're we frequented mostly. All round great Hotel. Cheers Murray

Thank Murray C
Response from David W, General Manager at New World Saigon HotelResponded 2 days ago

Dear Murray, Thank you so much for your kind comments. We really do appreciate your compliments as this will be our big motivation to work better. We hope to welcome you back at New World Saigon Hotel. Best regards, David Wicker General Manager

Hotel's Favourite
Reviewed 4 November 2017 via mobile

Just about to check out in the morning and this hotel for my first ever stay in HCM has been absolutely great. 6 night stay on business staying on floor 10 (residence club) perfect and would highly recommend. The young team at the ground floor...More

4  Thank JimKX
Response from David W, General Manager at New World Saigon HotelResponded 6 November 2017

Dear JimKX, What a delight to see that you had a great experience with our Hotel. We are thrilled by your words in regards to your satisfaction of your business stay. It is rewarding to know that you enjoyed our Club rooms. Thank you for...More

Reviewed 1 week ago via mobile

I am a returning guest at this hotel, having stayed here many times before. I had read about the renovations before coming but still decided to stick with this hotel. I didn’t have any noise disruption and the pool was as lovely as always. For...More

1  Thank jrandall2016
Response from David W, General Manager at New World Saigon HotelResponded 3 days ago

Dear valued guest, Thank you so much for your kind comments and your understanding for the inconvenience may cause due to the renovation within your stay with us. Since this review, I have shared your feedback with our Residence Club department and please be assured...More

Reviewed 3 weeks ago via mobile

Going back to the hotel after going around Ho Chi Minh City is very relaxing. Ho Chi Minh, popularly known as Saigon if you go around without a tour guide is quite hard. Most of the locals have a hard time communicating in English and...More

Thank wowie c
Response from David W, General Manager at New World Saigon HotelResponded 3 weeks ago

Dear Wowie, Thank you for your positive comments. It's great to hear you had a very good time at New World Saigon hotel. Although you encountered some inconvenient incidents, we still hope to receive your support and will remain to be your choice when you...More

Reviewed 4 weeks ago

The room and location was excellent but still under renovate a letter bit noisy. The staff at reception miscommunicate I have to pay the room double time still pending to refund after one month try to contact with the hotel by email no feedback.

Thank ati919
Response from David W, General Manager at New World Saigon HotelResponded 3 weeks ago

Dear valued guest, Thank you for your feedback. We are sorry for the inconvenience caused to you. We are now reviewing our procedures and to ensure this is avoided in the future. Best regards, David Wicker General Manager

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$113 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Ho Chi Minh City
#22 Family Hotel in Ho Chi Minh City
#33 Romantic Hotel in Ho Chi Minh City
#35 Spa Hotel in Ho Chi Minh City
#44 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Ho Chi Minh City
#22 Family Hotel in Ho Chi Minh City
#33 Romantic Hotel in Ho Chi Minh City
#35 Spa Hotel in Ho Chi Minh City
#44 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (758)
Room & Suite (263)
Dining (142)
Pool & Beach (46)
Amenities (36)
Business Centre & Event Rooms (12)
Family and Play Areas (7)
Questions & Answers
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williamphuah
22 May 2018|
Answer
Response from Roger D | Reviewed this property |
They told the renovations would be about a year back in March when I was staying there
1
Vote
Lynn W
16 March 2018|
AnswerShow all 4 answers
Response from WaiKit C | Reviewed this property |
The residence club at level 10 is serving cocktail from 530pm to 7pm daily. Simple cookies and drink is served through the operation hour
1
Vote
Nikki C
3 January 2018|
Answer
Response from martys50 | Reviewed this property |
Yes you can at a cost of approximately 10 dollars Au
1
Vote
Room Tips
"I don't really have any input here."
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"Currently, the hotel is under renovation. Ask for a room away from the noise."
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"do not stay here"
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"Higher floor !"
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