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Essence Palace Hotel & Spa

Traveller (454)
Room & Suite (231)
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Essence Palace hotel & spa is located on a quiet, central venue, just 2 minutes walk away to the Lake of Sword Restored. The famous Gia Ngu restaurant served authentic Vietnamese food while the travel desk can More help you with all travel related services from airport transfers, flight ticket, visa on arrival, tours to Halong Bay & Sapa etc. Great location, elegant & luxurious rooms with a Vietnamese touch with excellent service provided by a team of professional staff are the hallmarks of our hotel. Less
Hotel class
Contact Information
Hotel Amenities
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Free Parking
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
Price range
US$45 - US$89 (Based on Average Rates for a Standard Room)
Vietnam > Hanoi
Reviews (1,169)
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All reviews gia ngu restaurant old quarter halong bay sister hotel connecting rooms small balcony junior suite hoan kiem lake hotel restaurant balcony room the hustle and bustle mini bar amazing staff the hotel staff street food excellent hotel star service
Updating list...
1 - 5 of 987 reviews
Reviewed 2 days ago via mobile

We arrived late last night to be warmly greeted by Ken and a team of friendly staff who provided us with much appreciated refreshments. We were fortunate enough to be upgraded to a balcony suite, which we found to be very comfortable, clean and nicely...More

2  Thank Pawpaw17
Hotel's Favourite
Reviewed 13 November 2017

Essence Palace: My home in Vietnam Every time I walk through the glass door at the Essence Palace I feel like I’m coming home. It is the tranquil balance to the exciting chaos of the old quarter in Hanoi. Seeing the smiling staff feels like...More

6  Thank Sebastian G
Management response:Responded 13 March 2018

Dear Sebastian G, With the best wishes from Essence Palace Hotel to you both! Thank you so much for taking time to write about us so touching. We are so delighted to hear that you found us as your second home away from home in...More

Reviewed 4 days ago

We stayed in total 6 days in this hotel and we had a wonderful time. The hotel is well located, near the lake hoa Hien. At the reception and at the restaurant aswell the staff is in constant alert of customer needs. The restaurant is...More

2  Thank Mad C
Reviewed 4 days ago

The location of the hotel was good. Rooms were nice and they made an extra effort to decorate the bed with flower petals. There was complimentary variety of fruits in every room. The service was excellent. The staff was glad to share with us the...More

1  Thank Sherlinnn
Reviewed 1 week ago

The hotel was located in the heart of Old Quarter. The reception was excellent, courteous especially the reception staffs, always constant alert of customer needs when I request for more firm pillows. The daily breakfast was excellent with wide choice of Pho Noodles, various choice...More

1  Thank Ben L
Response from csm264, Manager at Essence Palace Hotel & SpaResponded 1 week ago

Dear Ben L, Thank you very much for taking time to share the true experience about our hotel on TripAdvisor's community! It is fantastic to learn that you found our hotel as excellent choice for the customer service, prime location and delicious variety of breakfast....More

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Questions & Answers
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5 October 2017|
AnswerShow all 5 answers
Response from EssenceH10 | Property representative |
Hi, Thank you for your question. We have the Deluxe Balcony, Junior Suite Balcony, Suite Terrace room. Please visit our official website for more information or email us and that we can give you good... More
31 July 2017|
AnswerShow all 7 answers
Response from EssenceH10 | Property representative |
Hi, We do not have swimming pool at this property where is being located in the middle of Hanoi Old Quarter. Regards,
12 May 2017|
AnswerShow all 2 answers
Response from EssenceH10 | Property representative |
Hi my3girlsFlorida, Thank you for your question. Our both hotel Essence Palace and Essence Hanoi Hotel & Spa are located in the middle of the Hanoi Old Quarter where is about 05 mins to walk to the Hoan Kiem Lake. Please... More
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