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Essence Palace Hotel

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Traveller (417)
Room & Suite (229)
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Overview
  • Excellent91%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“old quarter”(340 reviews)
“terrace suite”(12 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Essence Palace Hotel
Offers & Announcements: Season Huge Discounts!
Offers from Essence Palace Hotel
Offers & Announcements: Season Huge Discounts!
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Reviews (1,107)
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943 results
Traveller rating
876
60
6
1
0
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LanguageEnglish
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876
60
6
1
0
Show reviews that mention
All reviewsgia ngu restaurantold quarterterrace suitehalong baysister hotelconnecting roomssmall balconyhoan kiem lakehotel restaurantthe hustle and bustlemini baramazing staffstreet foodexcellent hotelthe hotel staffrose petalsvisit hanoi
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1 - 5 of 943 reviews
Reviewed yesterday via mobile

Have stayed in more than 5 accommodations within hanoi old quarter and this is without a doubt the best. Free upgrade of rooms, generous amenities, pleasant and genuine hosts, superb location, clean and comfy bed, functional rooms to the detail... super like!

1  Thank rachandben9192
Hotel's Favourite
Reviewed 13 November 2017

Essence Palace: My home in Vietnam Every time I walk through the glass door at the Essence Palace I feel like I’m coming home. It is the tranquil balance to the exciting chaos of the old quarter in Hanoi. Seeing the smiling staff feels like...More

4  Thank Sebastian G
Management response:Responded 13 March 2018

Dear Sebastian G, With the best wishes from Essence Palace Hotel to you both! Thank you so much for taking time to write about us so touching. We are so delighted to hear that you found us as your second home away from home in...More

Reviewed yesterday

This is the second times visiting to the Hotel. Hotel staff remember me and support my trip. When I need to send a parcel they send it instead of me because I didn't write an invoice in Vietnamese. Location is perfect: close to Hoan Kiem...More

1  Thank kenta h
Reviewed 2 days ago

The hotel is a quiet haven in the middle of the old quarter. We didn't need much assistance from the staff as all our trips had already been booked, but we found all the staff friendly and helpful. We were upgraded to balcony rooms which...More

1  Thank Casbm
Reviewed 4 days ago via mobile

Last week we stayed in Essence Palace Hotel, it was outstanding! The personal service, staff, location, rooms (quiet and luxurious) are perfect. Our luggage was allowed to stay in the hotel while we did a trip to Halong Bay, super! Special thanks to Steve, you...More

2  Thank julius d
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$35 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Hanoi
#81 Centrally Located Hotel in Hanoi
#9 Charming Hotel in Hanoi
#13 Boutique Hotel in Hanoi
#6 Romantic Hotel in Hanoi
#79 Family Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$35 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Hanoi
#81 Centrally Located Hotel in Hanoi
#9 Charming Hotel in Hanoi
#13 Boutique Hotel in Hanoi
#6 Romantic Hotel in Hanoi
#79 Family Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (417)
Room & Suite (229)
Dining (57)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
sarahlH6671ZY
5 October 2017|
AnswerShow all 5 answers
Response from Essence H | Property representative |
Hi, Thank you for your question. We have the Deluxe Balcony, Junior Suite Balcony, Suite Terrace room. Please visit our official website for more information or email us and that we can give you good... More
0
Votes
WorkingClass9
31 July 2017|
AnswerShow all 7 answers
Response from Essence H | Property representative |
Hi, We do not have swimming pool at this property where is being located in the middle of Hanoi Old Quarter. Regards,
1
Vote
my3girlsFlorida
12 May 2017|
AnswerShow all 2 answers
Response from Essence H | Property representative |
Hi my3girlsFlorida, Thank you for your question. Our both hotel Essence Palace and Essence Hanoi Hotel & Spa are located in the middle of the Hanoi Old Quarter where is about 05 mins to walk to the Hoan Kiem Lake. Please... More
0
Votes
Room Tips
"close to Hoan Kiem Lake and Old City"
Read review
"Get a room with a balcony - there is some street noise, but worth it!"
Read review
"Loved our terrace,"
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"Rooms are quiet"
Read review
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