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Pan Pacific Hanoi

Overview
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1 Thanh Nien Street, Ba Dinh District, Hanoi 10000 Vietnam See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
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Offers from Pan Pacific Hanoi
Special Offer:20% Off our Best Rates!
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,084)
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1,577 results
Traveller rating
855
528
134
40
20
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LanguageEnglish
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855
528
134
40
20
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All reviews west lake rooftop bar summit lounge pacific club retractable roof luxury escapes package truc bach lake lake view the club lounge old quarter red river a short taxi ride business trip business hotel star hotel ho chi minh mausoleum an upgrade
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1 - 5 of 1,577 reviews
Reviewed 4 days ago

Our family ended up our trip in Vietnam at Pan Pacific Hanoi. Lucky for us, when we visited, the weather was so nice. We enjoyed our stay pretty much and impressed with the service. I would like to thank Brian - reception manager for his...More

Date of stay: November 2018
Thank Nhung N
Response from GM_PPHAN, General Manager at Pan Pacific HanoiResponded 2 days ago

Dear Nhung N, We are delighted to read of your great feedback and grateful that you shared your experience here. Thank you for giving our Associate a shout out. We do hope to welcome you back in the near future. Sincerely, Andrew Kim General Manager...More

Hotel's Favourite
Reviewed 8 November 2018

I cannot say enough wonderful things about this hotel. Starting with their amazing staff everyone is very competent, friendly and gracious. The front desk is multilingual and helped upgrade us to a room with a king size bed over looking Hanoi. The room was impeccably...More

Date of stay: November 2018
1  Thank dofeige
Response from GM_PPHAN, General Manager at Pan Pacific HanoiResponded 13 November 2018

Dear dofeige, Thank you for sharing your feedback with us following your most recent experience with us. I am utterly delighted to hear that you thoroughly enjoyed your stay with us and were made to feel extremely special and looked after by the teams. Thank...More

Reviewed 6 days ago via mobile

Very long time I’m back HN to visit my friends,We choose Pan Pacific instead Sheraton ,It’s my true choose because I’m very Happy when I arrive in the restaurant i felling like home by Warmest Wellcome by Mr Thin it’s make me surprise because I...More

Date of stay: December 2016
Thank CherryC1140
Response from GM_PPHAN, General Manager at Pan Pacific HanoiResponded 2 days ago

Dear CherryC1140, Thank you for your feedback following your recent visit to the hotel. We were excited to read how much you enjoyed your dining experience through the quality of food and service provided. It was a pleasure having you with us at Pan Pacific...More

Reviewed 1 week ago

I was very impressed with the hotel service. special thanks to Brian at reception because of his friendliness, his level of hospitality is above beyond. Thank you for making my stay. I loved the food at chinese restaurant and the submit bar. My room was...More

Date of stay: November 2018
Thank Unitraveldc
Response from GM_PPHAN, General Manager at Pan Pacific HanoiResponded 2 days ago

Dear Unitraveldc, Thank you for your review. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to welcome you back to the hotel in the near future. Sincerely, Andrew Kim General Manger Pan Pacific...More

Reviewed 1 week ago

My partner and I returned from our trip to Hanoi yesterday and I can't wait to thank everyone for making our stay a great experience. Everyone was so helpful and friendly, especially LoAn who met us at Reception. Our flight got in early and we...More

Date of stay: December 2018
Thank LouiseR2020
Response from GM_PPHAN, General Manager at Pan Pacific HanoiResponded 2 days ago

Dear LouiseR2020, We are delighted to read of your great feedback and grateful that you shared your experience here. Hopefully we will have the opportunity to welcome you back soon. Sincerely, Andrew Kim General Manager Pan Pacific Hanoi

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About
Description
Pan Pacific Hanoi offers 273 elegantly furnished rooms and suites, which boast breathtaking views of West Lake, Truc Bach Lake and the Red River. The hotel also has an impressive collection of 56 fully equipped More serviced suites catering to the needs of extended-stay travellers. Savour a diverse range of international dishes from the all-day-dining restaurant or indulge in exquisite cuisine at our Chinese restaurant. Our lobby bar provides a relaxing ambience for guests to unwind after a long day. With 12 versatile meeting spaces, including a pillarless ballroom that can host up to 450 guests, the hotel provides the ideal venue for corporate meetings and grand banquets. Complete with an indoor pool with natural skylight, well-equipped fitness centre and rejuvenating spa, Pan Pacific Hanoi offers a refreshing new experience in the capital of Vietnam. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Refrigerator in room
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
273
Price range
US$101 - US$173 (Based on Average Rates for a Standard Room)
Formerly known as
Sofitel Plaza Hanoi
Also Known As
Sofitel Plaza Hanoi Hotel Hanoi
,
Accor Plaza Hanoi
,
Sofitel Hanoi
,
Hanoi Sofitel
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
273
Price range
US$101 - US$173 (Based on Average Rates for a Standard Room)
Formerly known as
Sofitel Plaza Hanoi
Also Known As
Sofitel Plaza Hanoi Hotel Hanoi
,
Accor Plaza Hanoi
,
Sofitel Hanoi
,
Hanoi Sofitel
Location
Vietnam > Hanoi
Photos
Traveller (1,267)
Room & Suite (446)
Dining (87)
Pool & Beach (30)
Business Centre & Event Rooms (15)
Amenities (10)
Family and Play Areas (8)
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Questions & Answers
Ask a question
Gun-Nat
3 October 2018|
AnswerShow all 2 answers
Response from GM_PPHAN | Property representative |
Our supplement from deluxe room to Club room for single occupancy is 60 USD++/night and double occupancy is 80 USD++/night. Please contact the hotel directly for more details. Thank you. We look forward to welcoming you... More
1
Vote
Paulami_B
30 August 2018|
AnswerShow all 4 answers
Response from 32pamd | Reviewed this property |
No, unfortunately there are no balconies on the smoking floor
0
Votes
tosiah a
9 October 2017|
AnswerShow all 8 answers
Response from peterm306 | Reviewed this property |
I think about 1km
0
Votes
Room Tips
"Corner rooms overlooking the lakes."
LesleyC926
6 Nov 2018
Read review
"Excellent service, high quality everything, but you pay for it. Get club level at this price, its worth..."
airyhillstudio
30 Oct 2018
Read review
"Definitely try to get the balcony suite and book the Pacific club option"
moyali
24 Sep 2018
Read review
"Worth paying a little extra for a room with a view of the West Lake."
suitdude30
18 Sep 2018
Read review
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