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San Palace Hotel
187 Hang Bong Street, Hanoi 100000 Vietnam
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Room & Suite (26)
Pool & Beach (3)
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Avg. $116 /night, 9/19 - 9/20
$145
per night
$111
per night
$76
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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5.0
#1 of 16 boutique hotels in HanoiLocation
Cleanliness
Service
Value
San Palace Hotel, where luxury and sophistication meet in the heart of Hanoi’s old quarter! Nestled in the midst of the bustling Hang Bong Street, San Palace Hotel offers a flawless combination of elegance and convenience. Step out of the hotel and immerse yourself in the rich culture of Hanoi with famous tourist spots such as Hoan Kiem Lake, Thang Long Water Puppet Theater, and Silk Street just a stone’s throw away. Unwind in one of our 30 lavishly designed rooms, with each room designed to exude a sense of grandeur and comfort. Enjoy breathtaking views of Hanoi’s vibrant streets from your very own window, or upgrade to a room with a balcony for an even more breathtaking experience.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Free breakfast
Evening entertainment
Airport transportation
24-hour security
Baggage storage
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Rooftop bar
Car hire
Taxi service
Concierge
Newspaper
Sun loungers / beach chairs
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Safe
Minibar
Flatscreen TV
Bath / shower
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Business
Languages Spoken
English, Vietnamese
Location
187 Hang Bong Street, Hanoi 100000 Vietnam
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Noibai Airport
21.4 km•
See all flights
Car Hire
419 Restaurants
within 0.5 kilometers
Reviews
5.0
358 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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San Palace Hotel is lauded for its serene atmosphere and spacious rooms, with the rooftop bar and pool adding to the comfort of guests' stays. The hotel's cleanliness and well-maintained spaces earn high marks, alongside a suite of amenities, including a praised laundry and massage service.
While the pool's size is noted, the hotel's value is celebrated for its luxurious yet affordable offerings. Its central location facilitates easy exploration of Hanoi's attractions, and the staff's exceptional service consistently garners appreciation, despite some mentions of noise in rooms with balconies.
Location
Central
Atmosphere
Serene
Rooms
Comfortable
Value
Exceptional
Cleanliness
Spotless
Service
Attentive
Amenities
Relaxing
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Detailed Reviews
We have had an incredible time at the San Palace Hotel! From the beginning the staff have been amazing and made our stay the best we could ask for. We felt welcomed from the moment we arrived, special mention must go to Nam, Tracy and Lily who were all wonderful, always happy and welcoming and incredibly helpful with any questions we had. Nam and Tracy are who we met first with Nam greeting us at the taxi and taking our luggage to our room and Tracy greeted us at reception where we were offered a welcome drink and were informed about the hotel and handed information regarding places to see and go, as well as information on the hotel services. They were both so friendly and welcoming and our room was fantastic. On our second day we met Lily on reception, Lily provided us both with a SIM card each to use and also booked us in for our massages which we both thoroughly enjoyed!!
Any questions we asked were always answered really well and every staff member we met were so friendly, welcoming and helpful. Before even arriving at the hotel we had been in contact to ask if they would be able to assist us with booking a taxi to collect us from the airport which they did and went very smoothly.
The breakfast each morning was very tasty and there was ample choice, I don't eat meat and there was plenty each day for me to enjoy. We really enjoyed the rooftop bar and small pool to cool down after a busy day sightseeing. We made good use of the special deals they have at this hotel, happy hour is 3 for 2 on drinks (I highly recommend the cocktails!) and between 9am-12pm there is a discount for massages too! Truly good value for money. We very much enjoyed our full body massages and both our masseuses were lovely.
The housekeeping staff were friendly and the hotel was spotless, we also made use of the laundry service as we had been travelling for some time and had accumulated a fair bit of laundry! The price was good value and the turnaround was very quick.
Our room was also fantastic, the size was good and the balcony was a great addition. We felt so relaxed and I really appreciated how comfortable the room was and I managed to catch up on some much needed sleep!
Location wise the hotel is perfect, everything was walking distance and we really enjoyed exploring Hanoi each day.
We thoroughly recommend staying at this hotel and if we are fortunate enough to be able to come back to Hanoi in the future we know where we will be staying!!
Thank you again to everyone for making our time in Hanoi so special, your hard work and dedication to providing an outstanding service to guests is faultless.
Best wishes for the future, Sarah and Dan.
Any questions we asked were always answered really well and every staff member we met were so friendly, welcoming and helpful. Before even arriving at the hotel we had been in contact to ask if they would be able to assist us with booking a taxi to collect us from the airport which they did and went very smoothly.
The breakfast each morning was very tasty and there was ample choice, I don't eat meat and there was plenty each day for me to enjoy. We really enjoyed the rooftop bar and small pool to cool down after a busy day sightseeing. We made good use of the special deals they have at this hotel, happy hour is 3 for 2 on drinks (I highly recommend the cocktails!) and between 9am-12pm there is a discount for massages too! Truly good value for money. We very much enjoyed our full body massages and both our masseuses were lovely.
The housekeeping staff were friendly and the hotel was spotless, we also made use of the laundry service as we had been travelling for some time and had accumulated a fair bit of laundry! The price was good value and the turnaround was very quick.
Our room was also fantastic, the size was good and the balcony was a great addition. We felt so relaxed and I really appreciated how comfortable the room was and I managed to catch up on some much needed sleep!
Location wise the hotel is perfect, everything was walking distance and we really enjoyed exploring Hanoi each day.
We thoroughly recommend staying at this hotel and if we are fortunate enough to be able to come back to Hanoi in the future we know where we will be staying!!
Thank you again to everyone for making our time in Hanoi so special, your hard work and dedication to providing an outstanding service to guests is faultless.
Best wishes for the future, Sarah and Dan.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very nice hotel! The best service we experienced in Vietnam, travelling for a month. The room was nice and clean. We had to go back to Hanoi after we went on a cruise, and they even let us place our luggage there, even though we didnt have a room. The receptionist was very kind, and let us use the shower and even gave us a small package with mosquito spray etc. because she knew we were going to need it when going to Ha Giang. All in all amazing service, better than you could dream of! 10/10 fron here
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Great hotel! Such a great value for money. The people are so lovely. Rooms are spacious enough and clean. The pool on the roof is a great way to cool off during the day or in the evening. Breakfast is great. Eggs made fresh per person. Highly recommend.
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Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Small hotel near Hanoi Train Street. There are 3 rooms on each floor. Please do not stay at rooms with balcony as sound proofing isn’t good and you can hear honking through the night.
Breakfast area is small which can seat up to 12 people at any one time. Kudos to the staff as they are very warm and welcoming.
Breakfast area is small which can seat up to 12 people at any one time. Kudos to the staff as they are very warm and welcoming.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
One of the best hotel experiences ever. So affordable to live like “royalty”. Visited with 2 best friends and shared a premium room, was perfect size and all of the amenities were great.
The best part of the hotel was the staff, I will genuinely miss them. Shout out to Lily and Daff. We were here for 4-5 nights and wanted to do a day trip to Nin Binh. We spoke to them about it and they gave us the best recommendation, and even packed us watermelon to take on the road.
Our flight back home was at midnight, so we paid a bit extra to check out at 4pm and they allowed us to use the facilities on rooftop and ground level while we waited. When we checked out, they printed photos for us from our trip to keep as memories, I nearly cried in happiness they are just the sweetest people ever.
Love love love 5/5 stars.
The best part of the hotel was the staff, I will genuinely miss them. Shout out to Lily and Daff. We were here for 4-5 nights and wanted to do a day trip to Nin Binh. We spoke to them about it and they gave us the best recommendation, and even packed us watermelon to take on the road.
Our flight back home was at midnight, so we paid a bit extra to check out at 4pm and they allowed us to use the facilities on rooftop and ground level while we waited. When we checked out, they printed photos for us from our trip to keep as memories, I nearly cried in happiness they are just the sweetest people ever.
Love love love 5/5 stars.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff is extremely polite and nice, they will make your day. Breakfast is great for the price and they have a bar and pool on the rooftop which is open 24/7. They even made special arrangements for us. Levi and the hotel manager charlie are extremely nice
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marvelous services from this small boutique styled hotel. Very personalized attendance from all the staff on our traveling needs within the old quarter. Special thank to Camellia, the cheerful receptionist who welcomed us, placed us in a quiet room and arranged for the transportation n making recommendations to the popular local cuisines . The hotel provide good breakfast despite its limited size . Will definitely stay again
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very nice hotel, the customer service went above and beyond to help us during our stay. All the staff were extremely helpful especially Lili who happily assisted us with any query we had. The hotel is in a very central location so it’s very easy to get around to the main attractions in Hanoi
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Perfect location in the city center. And great beds, very clean place. You can easily walk to the train street (less then 5 min walk). The staff is very helpfull and can give you recommendations where to go
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is the best value hotel I’ve stayed at near the old quarter. And I’ve stayed at a few in my visits to Hanoi! The service is the best I’ve experienced in Vietnam.
The staff are very friendly and really do their best - their English is a good standard for Hanoi. The premium balcony room is well worth any extra price you pay. Comfy bed and everything in the room works to a high standard. Breakfast is good quality and rooftop pool being 24hour is an added bonus. The only negative is the lack of a gym, although you get 24 hour access to a nearby hotel ‘gym’ it’s not got much in it.
I have to compliment the staff specifically for how they dealt with some abusive German guests that were being extremely rude to them and complaining about something utterly ridiculous (in my opinion). We all had to witnessed this during a breakfast time which was rather awkward. The receptionists were very patient and kind in the circumstances (I would personally kicked those guests out on the street if it was me!)
The staff are very friendly and really do their best - their English is a good standard for Hanoi. The premium balcony room is well worth any extra price you pay. Comfy bed and everything in the room works to a high standard. Breakfast is good quality and rooftop pool being 24hour is an added bonus. The only negative is the lack of a gym, although you get 24 hour access to a nearby hotel ‘gym’ it’s not got much in it.
I have to compliment the staff specifically for how they dealt with some abusive German guests that were being extremely rude to them and complaining about something utterly ridiculous (in my opinion). We all had to witnessed this during a breakfast time which was rather awkward. The receptionists were very patient and kind in the circumstances (I would personally kicked those guests out on the street if it was me!)
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"Speak to the reception team, they helped us out with everything. Too booking trips to changing up money. Exchange money here, great rate."Read full review
"Location for the railway and shopping is very good and situated in old quarter so easily picked up by the tour guides. Thanks will come here"Read full review
PRICE RANGE
$76 - $135 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
L'Harmonie Hotel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
45
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about San Palace Hotel
Which popular attractions are close to San Palace Hotel?
Nearby attractions include An Handmade - H’Mong Hemp Fabric (0.5 km), MasterTan (0.5 km), and Carpe Diem (0.4 km).
What are some of the property amenities at San Palace Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at San Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at San Palace Hotel?
Guests can enjoy a rooftop bar, free breakfast, and a lounge during their stay.
Is parking available at San Palace Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to San Palace Hotel?
Conveniently located restaurants include The Eroica Restaurant, Aira Sky Bar & Restaurant, and La Capo Cafe.
Are there opportunities to exercise at San Palace Hotel?
Yes, guests have access to a pool during their stay.
Does San Palace Hotel have airport transportation?
Yes, San Palace Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is San Palace Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Hanoi.
Are any cleaning services offered at San Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at San Palace Hotel?
The staff speaks multiple languages, including English and Vietnamese.