Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Hanoi Victor Metropolis Hotel & Rooftop Bar

Traveller (320)
Room & Suite (53)
Dining (38)

View prices for your travel dates

Breakfast included
Get rewarded with One Key
$123
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

5.0
#149 of 890 hotels in Hanoi
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
City View
Romantic
Languages Spoken
English, Vietnamese
Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Bicycle tours
Walking tours
Airport transportation
Photo copier / fax In business centre
24-hour security
Concierge
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Shuttle bus service
Car hire
Taxi service
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
474Reviews0Q+A15Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 427
  • 25
  • 7
  • 3
  • 13
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Sort by:
Detailed Reviews
anna6867 wrote a review Feb 2020
2 contributions5 helpful votes
5.0 of 5 bubbles
My husband, daughter and I recently had 3 nights at the Silk Collection and were very happy with our choice. The check-in process was very methodical and we were provided with excellent local information by the wonderful Ms Hannah. She asked us about any tours we had planned and we said we were wanting to do a Halong Bay overnight cruise but were yet to book anything. She said she would get some quotes for us and I said could you first check Serenity Cruises as that was our first preference from previous research. Within minutes she came back with a fantastic price after negotiating with Serenity on our behalf.

At the hotel we had a room with a massive king size bed and a single which meant there wasn't much spare room but I'm sure the double rooms are fine. And the bathroom was a little awkward in design but we were informed this will be fixed in the near future with some modifications. The buffet breakfast was very good with some of the best French pastries I've ever tasted. The skybar on the roof was a great spot to have drink in the evening with great views of the chaos below. Mrs Ha was also a lovely host and along with Ms Hannah helped make our stay very enjoyable.
Read more
Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: This property does have windowless rooms so be aware of this when booking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SilkCollection, Guest Relations Manager at Hanoi Victor Metropolis Hotel & Rooftop Bar
Responded 12 Feb 2020
Dear abrowndog6867, Warmest greeting from Silk Collection Hotel & Spa! Thank you very much for your very nice review from you to share about our team and our staff. Your true feeling helps us to keep our process now and in the future. We are trying our best to improve our services, better and better day by day. We wish you goods health, success, and happiness. If you give us the chance to serve you again, we promise to let you see our effort. Customer Services Department & Silk Collection Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Olariu A wrote a review Jan 2020
Bucharest, Romania5 contributions2 helpful votes
5.0 of 5 bubbles
A great place to stay. We had the nicest experience in Vietnam with the help of the stuf in Silk hotel expecially Mrs Ha. She was the one to welcome us to the hotel and advise us on what trips to follow. We trusted her and it was the best thing we did.
The hotel is very clean and well equiped. The location is in the heart of the city and you immediatelly get the pulse of the city but still having the silence you need to get a good rest.
The food is really amazing and Mrs Ha was always there to help.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SilkCollection, Guest Relations Manager at Hanoi Victor Metropolis Hotel & Rooftop Bar
Responded 12 Feb 2020
Dear 274olariua, Warmest greeting from Silk Collection Hotel & Spa! Thank you very much for your very nice review from you to share about our team and our staff. Your true feeling helps us to keep our process now and in the future. We are trying our best to improve our services, better and better day by day. We wish you goods health, success, and happiness. If you give us the chance to serve you again, we promise to let you see our effort. Customer Services Department & Silk Collection Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linya G wrote a review Jan 2020
23 contributions8 helpful votes
+1
4.0 of 5 bubbles
The good:
(1) The service was good, especially from Mrs Hà. She kindly recommended places to go in the area and indicated it for us on a map.
(2) The location is the best part of this hotel; just one street from the lake.
(3) We also loved watching the New Year fireworks from their Captain Skybar on the 9th floor.

Could improve:
(1) The rooms are poorly soundproofed, especially the door is not well sealed. So you could hear everything going on in the corridors and there was lots of light shining into the room around the door.
(2) The cleaning staff were rather loud in the corridors early in the morning (from 7:30am). They would talk at the top of their voices and on hand-held radios right outside our door.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SilkCollection, Guest Relations Manager at Hanoi Victor Metropolis Hotel & Rooftop Bar
Responded 9 Jan 2020
Dear LinyaG1, Hello from Silk Collection Hotel & Spa! First of all, we just want to show our thanks for everything from you: you stay here with us, your excellent review on Tripadvisor, your unforgettable time in Hanoi … All of your satisfaction is our happiness for working in tourism inside a small area but strong competition. We know in the future, we need to do much more than that. However, your encouragement will be the big spirit for all our young teams here by trying our best. We do hope that you are, all the time happy, healthy and enjoy the moment together. Best Regards, Customer Services Department & Silk Collection Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KevinCorner wrote a review Feb 2020
2 contributions1 helpful vote
5.0 of 5 bubbles
Since being customer of the hotel Silk Collection Hotel & Spa a few times can not find any mistakes from the wonderful services here.
Everything was excellent including scenery, atmosphere inside and outside the hotel, the rooms inspired me to travel to Hanoi more frequently.
I believe the prices here are very affordable and surely worth my every single pence and your money too. (about foods, accommodations, tours,...etc).
Last but not least, the staffs here made me satisfied by their fluent communication in English, I have to mention Miss Ha. I reckon she reached high level of English that affords Foreign Clients 's requirements. Moreover, everything she did not only for me but also for other customers are absolutely nature in her own passion in job. She does not acquire any tips as doing excellent jobs in the hotel. Especially, she could book very cheap and high quality tours to Halong, Sapa and Ninh Binh that I could not find on any websites. This hotel deserves to reach 5* hotel in my point of view.
Eventually I did take a pic from outside the hotel to also post along here with the aim of making sure everyone can find it easily.
Read more
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matchacream wrote a review May 2020
10 contributions28 helpful votes
2.0 of 5 bubbles
As everybody, we wanted to have only good hotels with good locations during our stay in Vietnam.
Over the two weeks, we experienced amazing hotels with excellent ratings in Saigon, Hoi an and Danang: we chose to select hotels with ratings above 9/10 on TA before choosing any.

Ok the location of this hotel is great because you are 2’ away from the lake and the old town.

However, we do NOT understand the rating of this hotel: premises are old and equipments are rusty.
Rooms are not soundproof, doors are letting the lights in at night.
Bathroom is very very very very poorly designed: water everywhere when you shower, even though they tried to make it work by implementing an ingenious system.
Safe did not work so we kept our important belongings during our excursions.
We complained about our room so they gave us another one that was exactly the same...
Breakfast was more than average with insects in it sometimes.
In terms of hospitality, it was too much sometimes and it sounded too fake.
We felt uncomfortable whenever we passed by the counter or left the hotel.
When we came back to the hotel they would follow us and ask us where we were and if we had a nice time. Intrusive.
Hanoi was our last city before heading back home and we even hesitated to leave the hotel and book another one.
On the last day we gave very bad reviews. They explained us that the hotel was taken over, that they still needed to renew it blabla. To apologize they made us pay very cheap the shuttle to the airport, this was appeciated.

Overall, for your sake, please go to La siesta to have a trustworthy hotel.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katie G wrote a review Jan 2020
Melbourne, Australia18 contributions9 helpful votes
5.0 of 5 bubbles
We had a wonderful stay at Silk Collection Hotel & Spa. Our room was beautiful and modern. The staff were attentive, professional, and incredibly kind - especially Lan. The continental breakfast was delicious and offered made to order eggs and omelets. The location was perfectly positioned in the Old Quarter close to our favorite coffee shop and restaurant and the lake. The hotel also has a rooftop bar with great views of the city. We would absolutely stay here again on a return visit to Hanoi!
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SilkCollection, Guest Relations Manager at Hanoi Victor Metropolis Hotel & Rooftop Bar
Responded 9 Jan 2020
Dear 21KatieG, Many thanks for your kind words and for taking the time to write a review related to your experience at Silk Collection hotel & Spa. We appreciate them, and as you can imagine, it is always important for us to have feedback from our guests. We do hope that you are, all the time, happy, healthy and enjoy the moment together. Best Regards, Customer Services Department & Silk Collection Team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mary wrote a review Feb 2020
5 contributions2 helpful votes
5.0 of 5 bubbles
This was the first hotel and the best hotel we stayed at during our trip to Vietnam. The staff, the room, the hospitality and the food was outstanding. I never write reviews for anything but wanted to make sure this hotel was getting a shout out. We found the location of this hotel was perfect - walking distance to main attractions but also away from the noisy streets of hostels and clubs. I can't recommend this hotel enough!
Read more
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SilkCollection, Guest Relations Manager at Hanoi Victor Metropolis Hotel & Rooftop Bar
Responded 26 Feb 2020
Dear Marysilk2, Many thanks for your kind words and for taking the time to write a review related to your experience at Silk Collection hotel & Spa. We appreciate them, and as you can imagine, it is always important for us to have feedback from our guests. We do hope that you are, all the time, happy, healthy and enjoy the moment together. Best Regards, Ha Nguyen Customer Services Department & Silk Collection Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maggus wrote a review Apr 2020
Nuremberg, Germany156 contributions64 helpful votes
5.0 of 5 bubbles
Super nice hotel. The stuff is very friendly and gives always a very warm welcome. We got a lot of information about Hanoi at the beginning.
We stayed for 8 nights and really enjoyed that week. The location is quite convenient, you can reach all sights and restaurants in the city centre within a few minutes walking or few minutes by taxi.

Rooms are big, clean and comfortable.

We only used breakfast twice (we preferred to eat outside) but its well prepared and a nice selection.
Read more
Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raffaele M wrote a review Jan 2020
Sydney, Australia232 contributions132 helpful votes
5.0 of 5 bubbles
We spent 10 nights at this hotel and had a great time. Located int he old quarter it was ideal for exploring the sights and food of Old Hanoi. The staff are very friendly and very helpful. We were assisted by Ms Lan Hoang to select some day trip activities to Ha Long Bay and Nihm Bihn. The beds were firm and the rooms clean. The breakfast service offered a combination of local and Western foods with an egg station, catering for individual orders. There is a nice rooftop bar with great views over Hanoi. Nearby are the famous Hoan Kiem lake and easy walking in all directions to features like the water puppets, museums and temples. We also took advantage of the spa and had a traditional Vietnamese massage.
Read more
Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: There are rooms without a window which is ok for sleeping but should be noted if you are seeking...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SilkCollection, Guest Relations Manager at Hanoi Victor Metropolis Hotel & Rooftop Bar
Responded 12 Feb 2020
Dear Raffaele M, Hello from Silk Collection Hotel & Spa! First of all, we just want to show our thanks for everything from you: you stay here with us, your excellent review on Tripadvisor, your unforgettable time in Hanoi … All of your satisfaction is our happiness for working in tourism inside a small area but strong competition. We know in the future, we need to do much more than that. However, your encouragement will be the big spirit for all our young teams here by trying our best. We do hope that you are, all the time happy, healthy and enjoy the moment together. Best Regards, Customer Services Department & Silk Collection Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Monica S. wrote a review Feb 2020
New York City, New York2 contributions1 helpful vote
5.0 of 5 bubbles
Mrs. Ha and all of her staff were incredibly warm and welcoming! Mrs. Ha went above and beyond in her hospitality and helping us book dinner reservations and gave us great direction on where to sight see and go. The complimentary breakfast was great as well and every morning they had different options to try. I would highly recommend asking for the Vietnamese coffee as well and have the PHO for breakfast. The location of the hotel was perfect and I next time I come back to Hanoi, I will definitely stay at the Silk Collection Hotel and Spa again. Great experience.
Read more
Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SilkCollection, Guest Relations Manager at Hanoi Victor Metropolis Hotel & Rooftop Bar
Responded 12 Feb 2020
Dear mshuppe, Warmest greeting from Hanoi Silk Collection Hotel & Spa! Thanks so much for your choosing our hotel among thousands of hotels in Hanoi for your special vacation. By the way, let us show our big thanks for giving us nice and lovely words about your memorable time in here. We believe that with a sweetheart you have, all the time, everywhere you go, whoever you are, you know how to keep your eyes happy. For the hard-working people in hospitality like us, your experiences here are the biggest gift to make us much more spirit to serve the customers better and better. We wish you good health, happiness, and success in always! Customer Services Department & Silk Collection Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No results found.Try changing or clearing your search to read questions and answers.
rob d wrote a tip 15 Apr
Sydney, Australia7 contributions7 helpful votes
1.0 of 5 bubbles
"Do not book this hotel as you are likely to be scammed."
Read full review
Eva J Lubis wrote a tip Jan 2024
Bali, Indonesia2 contributions1 helpful vote
5.0 of 5 bubbles
"Come and stay in this Hotel "
Read full review
Han L wrote a tip Nov 2023
Dublin, Ireland2 contributions
1.0 of 5 bubbles
"Don’t expect anything to be clean"
Read full review
Felix C wrote a tip Oct 2023
2 contributions
1.0 of 5 bubbles
"Nothing is good about this place"
Read full review
mia wrote a tip Jul 2023
France2 contributions3 helpful votes
1.0 of 5 bubbles
"Don’t look at the comment on booking they are all fake ! They cancel the booking of the people that don’t like the hotel ."
Read full review
Not the right property for you?
There are more places to choose from in the Hanoi area.
PRICE RANGE
$81 - $166 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Silk Collection Hotel & Spa
LOCATION
VietnamHanoi
NUMBER OF ROOMS
55
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HANOI VICTOR METROPOLIS HOTEL & ROOFTOP BAR - Reviews & Price Comparison (Vietnam) - Tripadvisor

Frequently Asked Questions about Hanoi Victor Metropolis Hotel & Rooftop Bar
Which popular attractions are close to Hanoi Victor Metropolis Hotel & Rooftop Bar?
Nearby attractions include Lake of the Restored Sword (Hoan Kiem Lake) (0.4 km), Thang Long Water Puppet (0.3 km), and An Handmade - H’Mong Hemp Fabric (0.2 km).
What are some of the property amenities at Hanoi Victor Metropolis Hotel & Rooftop Bar?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
Which room amenities are available at Hanoi Victor Metropolis Hotel & Rooftop Bar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hanoi Victor Metropolis Hotel & Rooftop Bar?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to Hanoi Victor Metropolis Hotel & Rooftop Bar?
Conveniently located restaurants include Lighthouse Sky Bar & Restaurant, Era Restaurant, and L'essence De Cuisine.
Does Hanoi Victor Metropolis Hotel & Rooftop Bar have airport transportation?
Yes, Hanoi Victor Metropolis Hotel & Rooftop Bar offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hanoi Victor Metropolis Hotel & Rooftop Bar located near the city centre?
Yes, it is 0.2 km away from the centre of Hanoi.
Are any cleaning services offered at Hanoi Victor Metropolis Hotel & Rooftop Bar?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hanoi Victor Metropolis Hotel & Rooftop Bar?
The staff speaks multiple languages, including English and Vietnamese.
Are there any historical sites close to Hanoi Victor Metropolis Hotel & Rooftop Bar?
Many travellers enjoy visiting Temple of Literature & National University (1.7 km), Hoa Lo Prison (0.9 km), and Ho Chi Minh Mausoleum (1.7 km).
Does Hanoi Victor Metropolis Hotel & Rooftop Bar have any great views?
Yes, guests often enjoy the city view available here.
All Hanoi HotelsHanoi Hotel DealsLast Minute Hotels in HanoiHotels near Hanoi Victor Metropolis Hotel & Rooftop Bar
Things to DoRestaurantsFlightsHoliday HomesTravel StoriesCruisesCar Hire