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Empress Hotel

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Traveller (882)
Room & Suite (348)
Dining (139)
Overview
199/42 Chang Klan Rd, Chiang Mai 50100 Thailand See on map
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,696)
Filter reviews
926 results
Traveller rating
367
372
144
27
16
Traveller type
Time of year
LanguageEnglish
More languages
367
372
144
27
16
Show reviews that mention
All reviews complimentary dinner night market gift bag welcome gift fruit basket breakfast buffet free wifi tuk tuk bit dated large hotel reception staff old city hotel is great hotel is located swimming pool tour desk an upgrade
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1 - 5 of 926 reviews
Reviewed 4 days ago via mobile

This hotel has more of a traditional look about it but the rooms are still clean and tidy, the staff were so friendly and gave us the full VIP treatment lots of little surprises that made a big difference. Would 100% stay here again

1  Thank Shane A
Reviewed 2 weeks ago

One of the best hotels ever. High standard, the friendliest staff i´ve ever seen, from doormen,reception, restaurant and cleaningladies. A rich variety of dishes for breakfast, and bery good food in the reastaurant.

2  Thank Dan N
Reviewed 2 weeks ago via mobile

Lousy, slow and terrible services and the staff could not communicate in English.Hence its lead to miscommunication most of the time.Cleanliness is another issue.Not recommended to stay in this terrible poor hotel

1  Thank iceline7
Reviewed 3 weeks ago via mobile

The staff was very welcoming, friendly and thoughtful! I received a rose every night along with a fruit bowl and snacks on arrival. The hotel was clean and a good select for breakfast. Also good location. Would highly recommend.

Thank foooodddddyyyyyy
Reviewed 10 September 2018 via mobile

This charming hotel is well maintained. It is decorated with a good local collection of wood crafts and paintings. My room was tidy and clean. The weak point is bed condition should be improved. Free wifi is available all over the place and very fast....More

Thank Noom-Noom
View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Internet
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
375
Price range
US$47 - US$120 (Based on Average Rates for a Standard Room)
Also Known As
Empress Chiang Mai
Location
Thailand > Chiang Mai Province > Chiang Mai
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
375
Price range
US$47 - US$120 (Based on Average Rates for a Standard Room)
Also Known As
Empress Chiang Mai
Location
Thailand > Chiang Mai Province > Chiang Mai
Photos
Traveller (882)
Room & Suite (348)
Dining (139)
Pool & Beach (38)
Amenities (53)
Family and Play Areas (12)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
twiglett2225
28 August 2017|
AnswerShow all 5 answers
Response from tandabantu2015 | Reviewed this property |
Apologies for the delay. Yes there are shops and the taxi service is awesome. The reception staff are very helpful.
1
Vote
kaaaaaaaayFy
8 August 2017|
AnswerShow all 13 answers
Response from June B | Reviewed this property |
hotel offer a pick up if I remember rightly 100bht per person but they waived that payment when we checked in
1
Vote
Mayflower02
25 May 2017|
AnswerShow all 4 answers
Response from sonamna | Reviewed this property |
Yes they probable do have it
0
Votes
Room Tips
"high up rooms have better view of city"
xuanlocdoc
29 Jul 2018
Read review
"City/mountain view facing West"
gra8am
26 Jun 2018
Read review
"I have a corner room, very nice"
354jerryp
11 Jun 2018
Read review
"ask for rooms in the upper part of the hotel."
ROSEMARIEV779
15 Apr 2018
Read review
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