Novotel Bangkok on Siam Square
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Novotel Bangkok on Siam Square

Traveller (2374)
Deluxe Room
Room & Suite (975)
International Buffet Breakfast
Dining (407)
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$194
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#93 of 1,228 hotels in Bangkok
4.8 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Novotel Bangkok on Siam Square is a 4 star hotel in the vibrant centre of Bangkok. With 425 well appointed rooms, this is the perfect destination for both business trips and holidays. Guests can relax by our pool, in our spa or be tempted by the delicious choices available in our 3 restaurants. Our conference facilities are perfect for meetings and functions for up to 400 people. Close to transport, entertainment and shopping, the hotel is ideally located. Parking is available for your convenience.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Airport transportation
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Thai

Location

392/44 Siam Square Soi 6, Bangkok 10330 Thailand
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Bangkok Intl Airport
Don Muang Airport
19.7 km
See all flights
Siam
2 minBTS Skytrain
6,480Reviews117Q+A100Room tips

Reviews
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Detailed Reviews
KayaToasted wrote a review Jan 2020
Singapore, Singapore233 contributions150 helpful votes
4.0 of 5 bubbles
Novotel Siam Square is probably the best located hotel in Bangkok if you like a location near a convenient BTS station and central malls.

From the Siam Station, if you prefer not to carry your luggage down the stairs, you could use the escalators in the Siam Square One Mall.

The area around the hotel is a little untidy with motor cycle parking and not completely covered drains. The hotel lobby has a funky vibe but is looking a little tired.

Our queen room was of a decent size, modern in design, and most amenities were provided (kettle, slippers, bottled water etc). The only issue of note was that the room was rather dimly lit though they corrected it by trolleying in a large lamp.

I also appreciated that they remembered my birthday with cake and congratulatory cards – which was a nice touch.

Nearby is the Siam Relax Massage (reasonable prices, skilled masseuses) though I can’t vouch for their hygiene practices like cleaning chairs after each client etc.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sagar_Naker, General Manager at Novotel Bangkok on Siam Square
Responded 23 Jan 2020
Dear KayaToasted, Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your kudos will also be passed on to service team for the birthday cake and card. We welcome you again soon to Novotel Bangkok On Siam Square and we hope to be able to offer you a better experience next time! Sincerely, Sagar Naker
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Guide66144028163 wrote a review Mar 2020
United States1 contribution2 helpful votes
5.0 of 5 bubbles
I was extremely delighted with my last week stay in Novotel Siam Square. From the concierge staff, to the receptionists and the house-keeping team, they offered heart-felt and attentive services with professionalism. To my very pleasant surprise, my room was well decorated with welcoming kits and message in appreciation of my loyalty. I am particularly impressed with the hand written welcoming card with elephant drawing, not forgetting the beautiful painting of Siamese mermaid on the mirror. The room was maintained at exceptional conditions and fresh with a bouquet of fresh flowers that made my day. Because of these extra miles effort in elevating my enjoyable experience staying in Novotel Siam Square, no doubt I shall keep coming back to this fabulous hotel - thanks and kudos to all hotel staff.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sagar Naker, General Manager at Novotel Bangkok on Siam Square
Responded 25 Mar 2020
Dear Guide66144028163, It was a great pleasure to have you staying with us and we appreciate your kind review. I am delighted to hear that you enjoyed your time with us. Your kind words on our hospitality service and location are extremely gratifying. Our team was delighted to receive your compliments, which encourages us to do even better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sagar Naker
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S. Jain wrote a review Sept 2022
Mumbai, India32 contributions6 helpful votes
3.0 of 5 bubbles
The rooms are maintained at a very overage (at places below average) level. The location is a winning star as most of the malls and shopping centres are within walking distance of 15-20 mins.
The breakfast was disappointing as it has same spread for continuous 4 days we stayed in with no vegan options and just one vegetarian option.
They did have a seperate Indian spread which was same fr all 4 days with food which neither looked nor tasted fresh.
Most of the staff is non English speaking and thus find it difficult to understand and respond to complaints and grievances.
We booked a premier room. They are on higher floors and came with additional facilities like all day access to bar (with limited choice of hard drinks) and high tea. Surprisingly, premier rooms don't have jet hose in their toilets but the lower category rooms do have it.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Avoid premier room if you can't do without a jet hose.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sagar Naker, General Manager at Novotel Bangkok on Siam Square
Responded 11 Nov 2022
Dear OurTalesOfTravel, Thank you for taking the time to share your experience with us during your most recent stay. While I truly regret that you felt disappointed, your candid comments are appreciated. I am sorry to learn of your unpleasant experience and hope that you will accept my sincere apology for the lapse on our part. We assure you that everything you mentioned will be taken seriously into consideration and any corrective actions required will be taken to ensure improvement. I know that sincere words of regret and apology cannot make up for any inconvenience; however, we hope to have another opportunity of your return and look forward to welcoming you back to our hotel in the near future. Kind regards,  Sagar Naker  
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pyy515 wrote a review Jan 2020
Kuala Lumpur, Malaysia12 contributions4 helpful votes
1.0 of 5 bubbles
Apart from the location, being right smack in the middle of Siam with easy public transport, there is nothing positive to comment about this hotel. It’s incredibly worn out, staffs are pretty inexperience and not too helpful, massage and spa is expensive (extremely old and dirty as well), bed and bathroom...TERRIBLE! Totally not worth the price. This hotel should really close down in order to keep up Accor’s good name
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sagar_Naker, General Manager at Novotel Bangkok on Siam Square
Responded 17 Jan 2020
Dear pyy515, Thank you for taking the time to give us your feedback concerning your stay. Regretfully, your stay did not meet your expectations and you were not satisfied with our service rendered to you . Please allow me to express my sincere apologies for any lapses in the areas mentioned. I would appreciate it if you would please send me the room number which you occupied and the date of stay, my email is H1031-QC@accor.com so that we can investigate and make further amends. Once again, thank you for taking the time to share with us the feedback, which we truly value, and highly hope you could accept our apologies and offer us another chance to better serve you on your future trip to Bangkok. Kind regards, Sagar Naker
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johanaidiltan wrote a review Jan 2020
Singapore, Singapore37 contributions49 helpful votes
4.0 of 5 bubbles
Staff was very welcoming and friendly. They arranged to combine both my bookings such that I didn't need to change rooms after the first night. However, the room allocated to me was twin bed room with a toilet design flaw. In essence, when closing the window to the shower, the main room is able to see the toilet and when closing the toilet, the main room is able to see the shower. This made no sense especially with people sharing a twin room. Spoke to the duty manager and they managed to move me another room where the toilet had no issues with privacy the following morning. Appreciate the quick and prompt service recovery. Other than this incident, the stay was great. Location was very near the Siam BTS station (2 min walk) and lots of food options / malls. Siam Paragon was just next to the BTS station and had a supermarket. Overall, I will choose to stay in this hotel again for price and convenience. However, I will make sure that the staff does not allocate me the same room as my first night here. Great job to the team for the surprise birthday cake and decorations as well. Really appreciate it. I give the rooms a 3/5 rating due to the first night incident.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nidhisingh2013 wrote a review Jan 2020
Gurugram (Gurgaon), India12 contributions22 helpful votes
2.0 of 5 bubbles
I have stayed at Novotel hotels across the globe and first time it was such a bad experience at the Bangkok on Siam Square.

Basic courtesy issues from the staff and they ask customers to pay extra for no reason, they don’t understand language (which they should try to work and improve upon, especially in a hotel which has a global reputation.

1) The breakfast area where food was served had cockroaches roaming around
2) room is not cleaned up in time and staff says they had lot of rooms to clean up, such a lame excuse
3) they want to charge double for room service despite the rates being clearly mentioned on the room service menu, the staff is totally pathetic and then they serve half quantity liquor ordered in the room
4) they want to charge extra for providing breakfast box ( when I have taken up the room with breakfast and paid for it), they serve, overall a bad experience.
5) No body lotions provided in the room (first time seen at Novotel),

And got everything the staff just says sorry for everything but does nothing at all.

Spoke to the duty manager - Benjamin hope he will take it up with the staff.

The only person who was really good in all this was Thomas - the gourmet bar manager who took effort and gave a pleasant experience between all this.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sagar_Naker, General Manager at Novotel Bangkok on Siam Square
Responded 12 Jan 2020
Dear Nidhisingh2013, We are thankful for your support and candid feedback following your stay with us. I am sorry to read that your experience did not meet your expectations; please allow me to express our sincerest apologies.I would like to thank you for granting the opportunity for our Duty Manager, Benjamin to speak with you. All the points you have raised have been carefully noted and addressed with our department heads to drive immediate improvements. On a positive note, I am appreciative of your praise about the outstanding services extended by Thomas. I will be sure to recognize him for his fantastic efforts. Once again, thank you for your stay and your valuable feedback. We would appreciate the opportunity to welcome you back and provide you with an experience that reflects better what you can expect when staying with us. Please feel free to reach out to me directly under H1031-QC@accor.com should your travels bring you back to Bangkok. Kind regards, Sagar Naker General Manager
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Quest530773 wrote a review Mar 2020
5 contributions10 helpful votes
4.0 of 5 bubbles
Novotel on Siam Square was a convenient location, centralized, having BTS and OneSiam Shopping Malls all within walking distance. The room and bedding were exceptionally clean. Bell staff was very helpful from helping with luggage to booking a taxi to the airport. Front Desk staff was professional and knowledgeable, making checking-in and checking-out a breeze. The hotel's breakfast was simple, great for a quick bite, but more flavorful foods can be found elsewhere. I made the reservation last minute and perhaps it was why the view from the room was not great. Overall, wonderful hotel with great service. Don't stay in rooms ending in 08, they face anugly wall, with half a view of Bangkok's skyline.
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Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Stayed in Room 708, half view of Bangkok's skyline and BTS, half view of the ugly walls...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sagar Naker, General Manager at Novotel Bangkok on Siam Square
Responded 30 Mar 2020
Dear Quest530773, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely,  Sagar Naker 
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BMuliadi wrote a review Jan 2020
Jakarta, Indonesia2 contributions4 helpful votes
4.0 of 5 bubbles
stayed for total of 6 Nights, the first 2 nights was excellent in term of service and cleanliness. the next 4 nights after returned from Vietnam was a bit frustrating. at first we were given a dull dark smoking room, after numerous complaint we were able to get a non smoking room. housekeeping after 2 nights began to deteriorate. but it still one of my favorite hotel in bangkok due to its location
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sagar_Naker, General Manager at Novotel Bangkok on Siam Square
Responded 23 Jan 2020
Dear BMuliadi, We are much thankful for your support and candid feedback following your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for your disappointment. We assure you that everything you mentioned will be taken seriously into consideration and any corrective actions required will be taken to ensure improvement. Once again, thank you for your stay and your valuable feedback. We hope you would consider an opportunity to discover these changes in another visit.  Kind regards,   Sagar Naker  
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Amy Chan wrote a review Jan 2020
Singapore, Singapore36 contributions34 helpful votes
5.0 of 5 bubbles
I always stay at novotel at siam square when I come to bangkok. It may not be the most luxurious or newest but it never disappoints. The location is remarkable with the bts a few steps away and the link bridge can bring me to a few places down the train line if I choose to take a walk instead.
Even though there are new faces at the front desks whenever I come, their service is always impeccable. They are always smiling and ready to help. I want to especially thank Toey, Kate and Pichy for being so accomodating and helpful. You gals make my day!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sagar_Naker, General Manager at Novotel Bangkok on Siam Square
Responded 23 Jan 2020
Dear iluhamy, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kudos has been shared with the team in particularly Toey, Kate and Pichy. They are proud to have been recognized for the excellence in service. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker
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Darb Gnuoy wrote a review Jan 2023
Broome, Australia5 contributions1 helpful vote
5.0 of 5 bubbles
Got to stay here just two nights while transiting through to another destination, I really enjoyed my time and wish that I could have spent a few more nights.
The hotel is in a great location with great food markets mixed with high end restaurants near by while also having the best and biggest shopping malls in Bangkok, as well as the BTS train system all within walking distance.
In the days leading up to the trip I contacted the hotel asking if they had a airport pickup option they we're great with quick response emails and gave a few choices.
I picked the second a BMW at the time of booking I thought the price a bit high at 2400thb its true I could have easily got a taxi a half the price but after the experience it was totally worth it and would do it again. The transit through the airport was quick and efficient straight to the car and swiftly away to the hotel by a great driver.
Check inn was pretty quick especially with about 5-6 other couples trying to check inn at the same time, they had at least 5 maybe six staff working the check inn at the time approx 6:00pm. Only took 10-15 mins before we were in our room with a bellboy binging all our bags just about 2mins after entering the room.
The room was just as what you see in the photos.
It was clean the bed was above average comfortable especially for Thailand, the bathroom was just right and the shower had good pressure and was hot enough.
the WiFi worked well and the room TV had both Thai and English channels.
I had a great time in the area around the hotel.
The staff all tried really hard to do there jobs well and I definitely felt that Novotel quality.
The only thing that could be improved is the pool I mean its ok but more of a 3 star hotel pool then a five but seems to be the norm in the big city Bangkok.
Would definitely keep this hotel at the top of my consideration list when returning to Bangkok in the future.
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Date of stay: January 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerald Hougardy, General Manager at Novotel Bangkok on Siam Square
Responded 26 Mar 2023
Dear TRAMAX8, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced especially our check-in process by receptionist either how fast bellman reaching your room. They all work hard to ensure your meet satisfaction during your stay at Novotel Bangkok on Siam Square. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Gerald Hourgardy General Manager Novotel Bangkok on Siam Square
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Lakshminarayanan wrote a tip 14 May
Mumbai, India5 contributions
5.0 of 5 bubbles
"It is busy during night hours and Thailand is hot"
Read full review
Kenny K wrote a tip 14 May
1 contribution
5.0 of 5 bubbles
"The mattress tends to be on soft side. TV channels options are fewer than expected."
Read full review
972raymondw wrote a tip 13 May
Kuala Lumpur, Malaysia6 contributions2 helpful votes
5.0 of 5 bubbles
"If you are travelling here during peak hours the. You can consider the BTS. Taxis are also OK but the traffic could be bad."
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Culture26355019285 wrote a tip 10 May
1 contribution
5.0 of 5 bubbles
"not so sound proofed for loud sounds"
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B7R wrote a tip 2 May
2 contributions
5.0 of 5 bubbles
"Choose this hotel and enjoy"
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Not the right property for you?
There are more places to choose from in the Bangkok area.
PRICE RANGE
$183 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel bangkok on siam square hotel bangkok, accor bangkok on siam square, bangkok novotel
LOCATION
ThailandBangkokSiam / Chidlom / Pathum Wan / Downtown Bangkok
NUMBER OF ROOMS
425
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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NOVOTEL BANGKOK ON SIAM SQUARE - Hotel Reviews & Price Comparison (Thailand) - Tripadvisor

Frequently Asked Questions about Novotel Bangkok on Siam Square
Which popular attractions are close to Novotel Bangkok on Siam Square?
Nearby attractions include Tapas - Music Bar By Vaso (0.4 km), Mango Mojito Shoes (0.3 km), and Harmenstone - Siam Center (0.3 km).
What are some of the property amenities at Novotel Bangkok on Siam Square?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Bangkok on Siam Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bangkok on Siam Square?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Novotel Bangkok on Siam Square?
Yes, a parking garage and secured parking are available to guests.
What are some restaurants close to Novotel Bangkok on Siam Square?
Conveniently located restaurants include Sra Bua by Kiin Kiin, Prego Bangkok, and E-Motion Modern Food & Drinks.
Are there opportunities to exercise at Novotel Bangkok on Siam Square?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Bangkok on Siam Square have airport transportation?
Yes, Novotel Bangkok on Siam Square offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Novotel Bangkok on Siam Square located near the city centre?
Yes, it is 0.1 km away from the centre of Bangkok.
Are any cleaning services offered at Novotel Bangkok on Siam Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Bangkok on Siam Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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