Chatrium Grand Bangkok
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Chatrium Grand Bangkok

728 Phetchaburi Road Thanon Phetchaburi, Ratchathewi, Bangkok 10400 Thailand
Durian Cheesecake & Dark Chocolate Mousse
Traveller (658)
Executive Two Bedroom Suite
Room & Suite (191)
Dining (47)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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$326
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

5.0
#49 of 1,227 hotels in Bangkok
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Nestled in the heart of Siam, Chatrium Grand Bangkok blends the timeless grace of Thai culture with the grandeur of world-class luxury hospitality. Whether you’re seeking an urban exploration, a haven of wellness, gastronomy greatness or unparalleled events, this prestigious luxury hotel sets the stage for every occasion. An icon of inspiration, let Chatrium Grand Bangkok create your most remarkable moments and lifelong memories.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children's playground
Free shuttle or taxi services
Electric vehicle charging station
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
City View
Romantic
Languages Spoken
English, Thai

Location

728 Phetchaburi Road Thanon Phetchaburi, Ratchathewi, Bangkok 10400 Thailand
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Bangkok Intl Airport
24.1 km
See all flights
Don Muang Airport
19.1 km
See all flights
Ratchadamri
6 minBTS Skytrain
501Reviews7Q+A52Room tips

Reviews
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Traveller rating
  • 444
  • 38
  • 12
  • 3
  • 4
Time of year
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Detailed Reviews
Explorer23631848809 wrote a review Jan 2023
1 contribution1 helpful vote
5.0 of 5 bubbles
The staff is very kind. When I went down to the lobby to take a taxi, a staff asked me if I needed help first and helped me get a taxi.
While my son went to get food, the staff at the restaurant folded the napkin from the chair again and put it on the table, and removed the dishes right away.
The welcome cookies in the room and various free snacks were also good.
But the thing is that you have to explain the location of the hotel to the taxi drivers properly to visit the hotel. Because taxi drivers don't know the location of the hotel.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Kerr, General Manager at Chatrium Grand Bangkok
Responded 27 Jan 2023
Greetings from Chatrium Grand Thank you so much for the visit, and for taking the time to share your experience. It's wonderful to hear you "love it" here, and I am especially proud of your kind comments towards the team. I am very lucky to work with a wonderful group of people, and thank you for sharing your feedback. We are working with the local taxi companies to help improve the knowledge of the area, and I am sure next visit everything will be perfect. Thank you again, and have a great day. Daniel General Manager
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Qim wrote a review Oct 2023
8 contributions
+1
5.0 of 5 bubbles
Good value for money. I upgraded to the club level for this stay. Got snacks for my welcome and everything in the mini bar included for free, although no refills. Breakfast, tea time and happy hour drinks are included in the club room, so I'm basically getting fed 3 times a day. These are all at the Club Level on the top floor of Tower 1, so the view is an added bonus. The team on the club floor is always so welcoming especially Om, Apple, Phat and a few others whose names I didn't catch.

The rooms are really new and well-maintained as this hotel is still under a year old. The room is furnished with modern interiors, a king bed, a chaise lounge and still feels pretty spacious. The bathroom is equipped with a standing shower, a separate bathtub, double sink, and a toilet with a bidet. The club rooms are located on the higher floors of the building.

The swimming pool and gym are located on level 7. Again, both are very well-maintained. There are more than enough sun lounges by the pool whenever I go for a swim. There are even a few pavilions installed with couple sun lounges. The pool itself is equipped with jacuzzi jets perfect for relaxing your muscles after a tough day of shopping in the vicinity. I love that the surround of the pool is filled with palm trees, travelers palms, lotus and various other plants, and a white and gold Thai sala at one end of the pool.

The location of the property itself is quite central and it is close to lots of shopping complexes. There's a free buggy service that runs every 5 minutes to Siam Paragon and back. And from there, you can go to a lot of other places via BTS.

10/10 will come back again.
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Kerr, General Manager at Chatrium Grand Bangkok
Responded 20 Oct 2023
Greetings from Chatrium Grand! Thank you very much for the kind and detailed review of your stay. I am very happy to read you loved our club offering, and I agree the team up there are amazing and incredibly passionate about their jobs. We aim to provide an oasis in the heart of Bangkok, and it seems for you we could achieve this. I am happy to know this and look forward to seeing you again next time. Have a great day. Daniel General Manager
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bigbigeye wrote a review Mar 2023
Hong Kong, China54 contributions48 helpful votes
4.0 of 5 bubbles
It’s a new 5-star hotel just behind Siam Kempinski. They provide buggy service to take you to Siam paragon (within 1 min ride). Overall very good service, staff are very friendly.

Since it’s a new hotel, so just few comments:
1. The pavement outside the lobby (both buildings) needs to put some kind of “yellow tape” so people will not be tripped over

2. The hotel scent is WAY TOO STRONG!!! I’m a fragrance guy and I use aroma at my home. But the scent in the hotel is so strong that every time when I return to the lobby I have a headache!! Think good scent attracts people but it’s the opposite now :(

3. You need to put at least one more trash bin in the room. There is only one trash bin in the entire room and the bin is divided in half recyclable and non-recyclable items which makes it even smaller.

Overall, it’s a great hotel. I will be back but you got to fix the problems above.

Overall it’s a great hotel
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Kerr, General Manager at Chatrium Grand Bangkok
Responded 9 Mar 2023
Hello Big Big Eye Thank you very much for coming to stay with us. It's great to hear you enjoyed your time in Bangkok, and we will continue to work and adjust in the areas you mention for improvement. We have added marking stickers to highlight the step, and I am grateful for your feedback in this matter. We also closely monitor the scent, and I understand your concern regarding the management of waste within the room. We look forward to seeing you again next time, and thank you again for the feedback. Have a great day. Daniel General Manager
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Hou L wrote a review Mar 2023
1 contribution
5.0 of 5 bubbles
Family room was spacious with 2 queen sized beds with big tub, separate shower and toilet. 1 gripe was the aircon vent was blowing towards one bed, making sleeping in the other bed extremely warm. Service was impeccable, with many requests such as more towels, more bottles water, more toothbrush (we were party of 4 and they only provided 2-3 items each time) Would have been seamless and us less bothersome if they have noted the number of pax booked for this.
Breakfast was extensive, wide choice. Free buggy service to siam paragon was very convenient (short walk if you like). Pool was big enough to do laps.
What could be improved is the housekeeping service. Cleanliness not 90% imo, they do the job of tidying up but observed no thorough cleaning (of like the shower area and toilet bowl and above the lamps in the room- dusty)
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Date of stay: February 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Kerr, General Manager at Chatrium Grand Bangkok
Responded 15 Mar 2023
Hello houl2023 Greetings from Chatirum Grand! Thank you so much for your visit, and great and detailed review. I am happy to read many positives, and I appreciate you sharing some constructive points so we can continue to improve. I will work with the team to correct these, and I am sure next time you visit everything will be perfect. Thank you again for your stay, and see you next time. Daniel General Manager
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Anette Choi wrote a review Dec 2022
2 contributions1 helpful vote
5.0 of 5 bubbles
In the very heart of Bangkok. Only 3 mins away from Paragon and Siam center, you can also walk within 10 mins to CTW, Platinum and MBK. The product and services are premium, the hotel is very new, probably 3 - 4 weeks old after the opening. A few minor thing missing in the room (a bin, but that didnt bother me). Front desk team is young, but eagerly energtic. The front office manager (sorry i didnt catch his name) is very attentive and accomodating helping us with our room request and sightseeing tours. Excellent breakfast - various choices for westerners and asians. Highly recommended this place. Definitely we will come back again with our family next year.
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Date of stay: December 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Kerr, General Manager at Chatrium Grand Bangkok
Responded 21 Dec 2022
Hello Anette Thank you so much for being one of our first guests, and I am very grateful for you taking the time to write such a great review. Firstly I am sorry not everything was in the room, and happily this has since been rectified. But it gives me great pride to hear of the passion and service provided by Khun Ya (Front Office Manager) and his team. Indeed we have a wonderful group working with us, and I am very happy this shows through to our guests. I have shared the review with all the team, and we look forward to seeing you again next time you visit Bangkok. Have a great day. Daniel General Manager
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Glenn T wrote a review Jan 2023
4 contributions1 helpful vote
5.0 of 5 bubbles
I travel to Bangkok several times a year and have stayed in numerous 5-star hotels over the years. I was staying in a nearby 5 star hotel as usual and saw Chatrium Grand Bangkok online just a day before going back to Singapore. Hence, I decided to give it a try and I am glad with my decision. I must say that Chatrium Grand Bangkok is by far the best hotel I have stayed in Bangkok till today. Chatrium is extremely generous with room space and more luxurious compared to other 5 star hotels which only offer 20+ to 30+ sq meters at a much higher cost and are very much wore down. Almost every part of Chatrium is Instagram worthy and nice-smelling from its grand reception area to its luxurious room with tonnes of complimentary delicious snacks. I would like to commend the fantastic services and friendliness from the hotel staff, especially the manger, Ya who pleasantly surprised us with his great hospitality and took the efforts to walk us up to our room and introduced us patiently with the room features. We are greeted with smiles everywhere we go in Chatrium and the buggy ride offers us great convenience which took us only 2 minutes to reach Siam Paragon. I would strongly suggest everyone to consider Chatrium above the other hotels for your next stay in Bangkok as I am sure you would be impressed and happy with your stay as much as I do. - Glenn
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Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Stay in Chatrium once and trust me that you will not want to consider other hotels ongoingly.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Kerr, General Manager at Chatrium Grand Bangkok
Responded 27 Jan 2023
Hello Yong Sant Wow! Thank you so much for the incredible praise, and for coming to stay with us. As a new hotel we aim to give our guests a wonderful experience, and I am very happy we could achieve this for you. I will share your comments with Khun Ya and the team, and thank you for taking the time to share your experience. We hope to see you again soon, and have a wonderful day. Daniel General Manager
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Rome S wrote a review Jan 2023
3 contributions1 helpful vote
5.0 of 5 bubbles
One of the best hotels we ever stayed in at any price point. The price was actually very affordable but it felt like it was much more expensive. Very beautiful, luxurious and comfortable. Room was a delight to stay in, with stunning features at every corner of the room. Food was excellent visually as well as to the palate; room service came on time and food was very affordable for the quality. I ordered the Chicken Pad Thai and Pork Stir Fry twice in the same day. Most of all the staff were extremely accomodating. They helped us call the airport to speak to the concierge since my parents legt their medicine in their boarding gate and the lost and found retrieved it. The staff helped us call the airport to find our missing item, as well as helped us book taxis and spoke fluent english as well.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Kerr, General Manager at Chatrium Grand Bangkok
Responded 9 Jan 2023
Hello Rome Wow, thank you so much for the incredible review. I am very grateful for the kind words, and will definitely share your comments with the team to thank them for the hard work. I agree our hotel is just beautiful, but I am very lucky to have such a wonderful group of people to work with. We hope you can return to visit us again soon, and have a great day. Daniel General Manager
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Anna C wrote a review Feb 2023
16 contributions3 helpful votes
+1
5.0 of 5 bubbles
From the time we arrived we received the warmest welcome. Once we were done with the formalities we were taken to our room which I thought was a nice touch. When we entered we were pleasantly surprised by what the hotel had done. It was our anniversary and they had decorated our bed with rose petals And heart shaped swans, they had also arranged a very yummy anniversary cake and the hand made chocolate were a beautiful touch. On the last night of our stay I was very sick from eating out and the staff extended our check out which was very much appreciated. What i can say is that all the staff we encountered were all amazing and friendly.
The location is fabulously and the golf buggy shuttle to the shopping mall is a great touch I would recommend this hotel to anyone coming to Bangkok
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Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Kerr, General Manager at Chatrium Grand Bangkok
Responded 24 Feb 2023
Hello Anna Thank you so much for the detailed and kind review, and for coming to stay with us. It's wonderful to hear the team could help to give such a great impression, and I agree our team is what makes our hotel so special. I am sorry you were unwell, and I hope you feel better now. We really appreciate your visit and look forward to seeing you again soon. Have a great day. Daniel General Manager
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Jeffrey2189 wrote a review Jan 2024
Macau, China1 contribution9 helpful votes
2.0 of 5 bubbles
while I check in at around 2:45p.m., I found the safety box is not working, I told the staff who help taking the luggage to my room that please ask somebody to fix it when after 3:00p.m. I will out. Then I come back hotel at around 11:30p.m. nobody fix it. I want try to call the front desk but the "phone" is not working, I need to go down to the front desk to ask for help. The lady of front desk said will send somebody to fix, then i go back room, i wait until 1:00 a.m. still nobody come. i didn't want to go down and up again so decide i sleep... until next day morning i go down to the front desk ... finally the duty manager fix it.... I can't believe a hotel selling at that high price has nobody check the room facility like safety box, phone works before given to the guests
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Review collected in partnership with this hotel
Date of stay: December 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wasana J, Guest Services / Front Office at Chatrium Grand Bangkok
Responded 15 Jan 2024
Dear Jeffrey2189 Thank you for taking the time to share your experience at Chatrium Grand Bangkok with us. I was disappointed to hear about your arrival experience, please accept my apology for the inconvenience you have encountered, especially with the delay service and I do understand your frustration. Please rest assured that your comments have been shared with the team in an effort to improve our arrival experience. Although we fell short of meeting your expectations during your past stay, I hope you will consider Chatrium Grand Bangkok on your next visit to Bangkok so that we can better deliver upon the guest experience you deserve. Best regards, Wasana J Director of Rooms
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suprety1 wrote a review Apr 2023
Kathmandu, Nepal1 contribution1 helpful vote
5.0 of 5 bubbles
Room, meeting room, breakfasts, lunches, dinners, tea/coffee/ snacks/ fruits were excellent. Staff were friendly, respectful and very responsive. All the fixtures in bathrooms, bed rooms and common areas were modern and of high quality.
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Review collected in partnership with this hotel
Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Kerr, General Manager at Chatrium Grand Bangkok
Responded 1 May 2023
Hello Suprety1 Greetings from Chatrium Grand! Thanks so much for coming to stay with us. It's fantastic you enjoyed the conference, and I will share your kind words with Chef and all the team. We look forward to seeing you again next time, and I appreciate you sharing your experience with the Tripadvisor community. Have a great day. Daniel General Manager
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NhaHuyen asked a question Sept 2023
San Jose, California54 contributions6 helpful votes
Hi, what is the closet BTS or MRT station to the hotel? Thanks.
1 contribution
Siam, the hotel also has golf cart shuttles between 10:00-22:00.
Answer from Pichaiv
Thailand174 contributions70 helpful votes
Executive Lounge serve sparkling wine, white wine, red wine, beer and spirits. A lot of choice of alcohol drink.
Answer from ALI898
Riyadh, Saudi Arabia20 contributions1 helpful vote
There is halal and a little of it is haraam for pork . The variety of breakfast cheeses, vegetables, fruits, eggs and juices are all halal
Answer from Daniel K
1 contribution
Hello. The buggy service operates from 10am - 10pm daily.
Chao W wrote a tip 5 May
Sydney, Australia3 contributions
5.0 of 5 bubbles
"The hotel shower isn't too strong ,the basin in our room has serious leaking issues. During certain peaks time you get to hear all kinds of noise from the corridor. "
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OlesanCh wrote a tip Apr 2024
Boston, Massachusetts10 contributions6 helpful votes
5.0 of 5 bubbles
"All are good"
Read full review
Lau W wrote a tip Mar 2024
1 contribution
4.0 of 5 bubbles
"More reliable to use Grab for transportation instead of taxi "
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Curiosity66487398972 wrote a tip Mar 2024
1 contribution
1.0 of 5 bubbles
"Do not set your expectations too high with this hotel. "
Read full review
Edith M wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"We didn’t get a chance to use the pool but make sure you bring swim attire . The water is warm & so relaxing "
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Not the right property for you?
There are more places to choose from in the Bangkok area.
PRICE RANGE
$263 - $372 (Based on Average Rates for a Standard Room)
LOCATION
ThailandBangkok
NUMBER OF ROOMS
562
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CHATRIUM GRAND BANGKOK - UPDATED 2024 Hotel Reviews & Price Comparison (Thailand) - Tripadvisor

Frequently Asked Questions about Chatrium Grand Bangkok
Which popular attractions are close to Chatrium Grand Bangkok?
Nearby attractions include CRU Champagne Bar (0.5 km), Red Sky Bar (0.5 km), and Paragon Cineplex (0.4 km).
What are some of the property amenities at Chatrium Grand Bangkok?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Chatrium Grand Bangkok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Chatrium Grand Bangkok?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Chatrium Grand Bangkok?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Chatrium Grand Bangkok?
Conveniently located restaurants include Sra Bua by Kiin Kiin, Red Sky, and Cocoa XO.
Are there opportunities to exercise at Chatrium Grand Bangkok?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Chatrium Grand Bangkok have airport transportation?
Yes, Chatrium Grand Bangkok offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Chatrium Grand Bangkok located near the city centre?
Yes, it is 0.5 km away from the centre of Bangkok.
Are any cleaning services offered at Chatrium Grand Bangkok?
Yes, dry cleaning and laundry service are offered to guests.
Does Chatrium Grand Bangkok offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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