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Nouvo City Hotel
2 Samsen Road Ban Phan Thom, Phra Nakhon, Bangkok 10200 Thailand
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Avg. $96 /night, 11/12 - 11/13
$109
per night
$98
per night
$87
per night
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4.0
#339 of 1,257 hotels in BangkokLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
โรงแรมนูโว ซิตี บริการห้องพักสุด พร้อมพรั่งไปด้วยสิ่งอำนวยความสะดวกระดับ 4 ดาว บริการอาหารฮาลาล จัดเลี้ยงสัมมนา ฟิตเนท สปา ฟรี Wifi และให้บริการรถไปส่งตามแหล่งช็อปปิ้ง เช่น มาบุญครอง สยามเซ็นเตอร์ ประตูน้ำ เป็นต้น โรงแรมอยู่ใกล้สถานที่ท่องเที่ยวมากมาย เช่น ถนนข้าวสาร วัดพระแก้ว วัดโพธิ์ พระที่นั่งวิมานเมฆ แม่น้ำเจ้าพระยา หอศิลป์แห่งชาติ พิพิธภัณฑ์แห่งชาติ สวนสัตว์ดุสิต สนามหลวง เป็นต้น อีกทั้งยังอยู่ใกล้กับสถานที่ราชการ เช่น กระทรวงศึกษาธิการ กระทรวงมหาดไทย สวนอัมพร ธนาคารแห่งประเทศไทย United Nation มหาวิทยาลัยธรรมศาสตร์ มหาวิทยาลัยศิลปากร มหาวิทยาลัยสวนดุสิต มหาวิทยาลัยสวนสุนันทา เป็นต้น
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Poolside bar
Children's television networks
Highchairs available
Airport transportation
Wifi
Fitness / spa changing rooms
Rooftop pool
Pool with view
Outdoor pool
Saltwater pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Rooftop bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bidet
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Walk-in shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English, Thai
Location
2 Samsen Road Ban Phan Thom, Phra Nakhon, Bangkok 10200 Thailand
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 99 out of 100
99
199 Restaurants
within 0.5 kilometers
2,243Reviews66Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
We came here for a staycation during the Halloween weekend when Khaosan road was reopening after a makeover done during the COVID lockdown. We did not expect too much knowing the general area but we were pleasantly surprised : the hotel is a few streets from Khaosan road and though the area is generally old, the hotel itself appears to have been recently refurbished.
The room itself was very clean and the bed was comfortable. The hotel had all the amenities, including a small gym and a pool, though the Khaosan (Banlamphu) area is typically renowned as a party area so I’m not sure who would actually use the pool...
Now, we only had breakfast at the hotel and their breakfast buffet had a large selection, even fresh omelettes prepared to your taste. The freshness and preparation of all the food we tried were good but as always, gastronomy does not exist in any buffet so don’t expect it here either. Note also that since we were there during COVID, there were few people in the hotel so it’s very likely that their buffet is larger when the hotel has more patrons. Notwithstanding, the few guests in the hotel, the selection of food in the buffet was well diversified, including eggs, sausage, toast, KhaoTom, noodles, pasta, cereal, fruit juices, desserts, etc.
Now, what we really enjoyed was this hotel’s proximity to Khaosan road which allowed us to party late at night and not worry about getting back home on the outskirts of Bangkok and this hotel more than met our expectations.
All in all, we were very pleased with the hotel and we concluded that we could easily recommend this affordable hotel to friends who pass by Bangkok for a short time and would like to enjoy Khaosan road.
The room itself was very clean and the bed was comfortable. The hotel had all the amenities, including a small gym and a pool, though the Khaosan (Banlamphu) area is typically renowned as a party area so I’m not sure who would actually use the pool...
Now, we only had breakfast at the hotel and their breakfast buffet had a large selection, even fresh omelettes prepared to your taste. The freshness and preparation of all the food we tried were good but as always, gastronomy does not exist in any buffet so don’t expect it here either. Note also that since we were there during COVID, there were few people in the hotel so it’s very likely that their buffet is larger when the hotel has more patrons. Notwithstanding, the few guests in the hotel, the selection of food in the buffet was well diversified, including eggs, sausage, toast, KhaoTom, noodles, pasta, cereal, fruit juices, desserts, etc.
Now, what we really enjoyed was this hotel’s proximity to Khaosan road which allowed us to party late at night and not worry about getting back home on the outskirts of Bangkok and this hotel more than met our expectations.
All in all, we were very pleased with the hotel and we concluded that we could easily recommend this affordable hotel to friends who pass by Bangkok for a short time and would like to enjoy Khaosan road.
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pongthanit Kittiweerawat, แผนกขาย at Nouvo City Hotel
Responded 8 Dec 2020
Thank you very much for your review, hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked the government-mandated Alternative Quarantine night here, using the Nouvo's Test and Go package.
It took less than 30mins to clear health checks, immigration and pick up luggage at Suvarnabhumi airport, so don't be put off by the application process of the Thailand Pass.
Directly outside the secure area we were met by a Nouvo City agent and 10 minutes later he placed us on the dedicated shuttle. We were taken to the hotel, received 2 PCR swabs and went to our room for 1 night of mandatory quarantine.
Everything was organised perfectly, everyone wore appropriate PPE, was very friendly and helpful and the manager spoke perfect English. Large, light room and very clean.
Results arrived late that evening, so we checked out of the room after breakfast, which was part of the package, the next morning (we had ordered room service dinner, Massaman curry and vegetable tofu, both very tasty; plenty of complimentary drinking water was provided and there was also a fridge with pay-for drinks).
We are now staying a few days in the other wing, where normal hotel service is running, and have enjoyed the breakfast buffet as well as relaxing by the pool after sightseeing (various temples, Sumen fort, Khao San and Rambutri roads as well as the coffee shops and eateries on Samsen Rd all within easy walking distance and we also walked to the Royal Palace and took a boat back).
Very friendly service, lovely rooms and excellent location, we would be happy to recommend!
It took less than 30mins to clear health checks, immigration and pick up luggage at Suvarnabhumi airport, so don't be put off by the application process of the Thailand Pass.
Directly outside the secure area we were met by a Nouvo City agent and 10 minutes later he placed us on the dedicated shuttle. We were taken to the hotel, received 2 PCR swabs and went to our room for 1 night of mandatory quarantine.
Everything was organised perfectly, everyone wore appropriate PPE, was very friendly and helpful and the manager spoke perfect English. Large, light room and very clean.
Results arrived late that evening, so we checked out of the room after breakfast, which was part of the package, the next morning (we had ordered room service dinner, Massaman curry and vegetable tofu, both very tasty; plenty of complimentary drinking water was provided and there was also a fridge with pay-for drinks).
We are now staying a few days in the other wing, where normal hotel service is running, and have enjoyed the breakfast buffet as well as relaxing by the pool after sightseeing (various temples, Sumen fort, Khao San and Rambutri roads as well as the coffee shops and eateries on Samsen Rd all within easy walking distance and we also walked to the Royal Palace and took a boat back).
Very friendly service, lovely rooms and excellent location, we would be happy to recommend!
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Phadungsilp, General Manager at Nouvo City Hotel
Responded 11 Nov 2021
Dear Guest, We sincerely thank you for the wonderful review of your recent experience with our Test and Go 1-day package. Your feedback is greatly appreciated and we will commend our staff for their efforts in making your stay as memorable as possible. Our team looks forward to welcoming you back again soon! Sincerely, Adam Phadungsilp Resident Manager, DOSM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel as part of an Intrepid tour and our only real issue was that the first room given to us hadn't been cleaned yet. The staff were very friendly and a front desk man named Paul was very helpful in assisting us with directions and tips of the area. We did not eat here as we did think the breakfast was very over priced, something like 500 baht. When we did get a clean room, found it spacious, with some cool decor and comfortable beds.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NouvoCityHotel, Manager at Nouvo City Hotel
Responded 11 Feb 2020
Dear Guest, Thank you for taking the time to review your recent stay with us. It is great to hear that you had a mostly positive experience and do sincerely apologize for any shortcomings. For clarification, our breakfast walk-in rate is 350 Baht and there is a 15% discount for in-house guests who did not book it as part of their room booking. We hope to see you in Bangkok again soon! Sincerely, Adam Phadungsilp Resident Manager, DOSM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm sure it was just luck of the draw as I know other people who have stayed here without any problems but there were a few things that made our experience a little less enjoyable.
Firstly the air con, it was so loud. I can normally sleep through anything but this was incredibly noisy and I spent ages just laying awake. In the end I put headphones on and had to sleep to music. By the time it got to morning I had to turn it off for a while just to be able to hear myself think.
Secondly breakfast. Whilst breakfast itself was good with a nice selection there was one day we were leaving on an early trip and asked for a takeaway box. We came down at 5.30 to find it hadn't been done. We were then told this might be our fault, not sure how when we ordered it. My husband argued the toss and then the message changed and they did have our order but for the wrong day. Either way we went hungry which was a shame.
Thirdly there was no hot water in the sink which was annoying but thankfully the shower was fine.
Finally the bed, it was a firm bed which is fine, no problems there. The trouble is it's on wheels and moves easily. Every time either of us moved the whole thing shook and wobbled.
Overall the hotel was fine as it was clean and the staff were friendly. I think if the air con had been ok the other stuff wouldn't have mattered but given that the key thing here was sleep I was a bit disappointed and started to notice the other bits and pieces. Like I say if we'd had a different room I'm sure it would have been a different story. We probably should have asked if anything else was available but we were only there a couple of nights and I didn't expect it to bother me as much as it did.
On a positive note the location is good, there's lots of restaurants nearby and the staff outside helping with bags and taxi's are incredibly helpful and nice.
Firstly the air con, it was so loud. I can normally sleep through anything but this was incredibly noisy and I spent ages just laying awake. In the end I put headphones on and had to sleep to music. By the time it got to morning I had to turn it off for a while just to be able to hear myself think.
Secondly breakfast. Whilst breakfast itself was good with a nice selection there was one day we were leaving on an early trip and asked for a takeaway box. We came down at 5.30 to find it hadn't been done. We were then told this might be our fault, not sure how when we ordered it. My husband argued the toss and then the message changed and they did have our order but for the wrong day. Either way we went hungry which was a shame.
Thirdly there was no hot water in the sink which was annoying but thankfully the shower was fine.
Finally the bed, it was a firm bed which is fine, no problems there. The trouble is it's on wheels and moves easily. Every time either of us moved the whole thing shook and wobbled.
Overall the hotel was fine as it was clean and the staff were friendly. I think if the air con had been ok the other stuff wouldn't have mattered but given that the key thing here was sleep I was a bit disappointed and started to notice the other bits and pieces. Like I say if we'd had a different room I'm sure it would have been a different story. We probably should have asked if anything else was available but we were only there a couple of nights and I didn't expect it to bother me as much as it did.
On a positive note the location is good, there's lots of restaurants nearby and the staff outside helping with bags and taxi's are incredibly helpful and nice.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NouvoCityHotel, Manager at Nouvo City Hotel
Responded 11 Feb 2020
Dear Guest, Thank you the detailed review of your recent stay with us. Our management team highly appreciates you bringing some issues to our attention so as to enable us to make necessary changes for guests to have a more memorable experience. Despite these shortcomings, we do hope that you will give our hotel another chance in a future visit to Bangkok. Sincerely, Adam Phadungsilp Resident Manager, DOSM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The good things first:
+ the hotel offer a good comfort with two pools
+ most staff is friendly and helpful, some appear a bit lost with English language
+ the rooms are clean and due to air condition a bit noisy (bring ear plugs)
What could be better:
- the breakfast buffet is a bit shabby. If you have allergies (e.g. gluten) or you are vegan it will be a challenge. The coffee is really bad (as in most hotels in Asia)
+ the hotel offer a good comfort with two pools
+ most staff is friendly and helpful, some appear a bit lost with English language
+ the rooms are clean and due to air condition a bit noisy (bring ear plugs)
What could be better:
- the breakfast buffet is a bit shabby. If you have allergies (e.g. gluten) or you are vegan it will be a challenge. The coffee is really bad (as in most hotels in Asia)
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this family friendly hotel for just over a week in Feb 2020 and I honestly can't complain or fault this hotel. From picking us up from the airport to dropping of to the airport, we were made most welcome during our stay.
The area manager Adam was always present which was good to see, and from the receptionist, to the porters, to the cleaners, to the waiters in the restaurant, thank you all so much for your friendly demeanour. It was good to see everyone smiling, speaking good English and also taking time to play with my little 1 year old, we were made to feel very welcome and safe.
The hotel is in a great location, and the food at lunch and dinner is fresh and clean. I felt very safe to eat here, rather than street food!
There are two pools in this hotel and also a gym which I used during my stay. All very clean and well presented.
Can't fault this place, and once again, thank you all for your hospitality. Strongly recommend to all
From Zubair
The area manager Adam was always present which was good to see, and from the receptionist, to the porters, to the cleaners, to the waiters in the restaurant, thank you all so much for your friendly demeanour. It was good to see everyone smiling, speaking good English and also taking time to play with my little 1 year old, we were made to feel very welcome and safe.
The hotel is in a great location, and the food at lunch and dinner is fresh and clean. I felt very safe to eat here, rather than street food!
There are two pools in this hotel and also a gym which I used during my stay. All very clean and well presented.
Can't fault this place, and once again, thank you all for your hospitality. Strongly recommend to all
From Zubair
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 5 nights our first time in Bangkok. From the moment we arrived the staff were very friendly and helpful. The location of the hotel was excellent, 10 mins from Khao San Road and from the Chao Phraya River, we really wanted to walk around and get the feel of the city so this was perfect for us. There are plenty of food places nearby as well as a 7-11 and several ATMs just outside the front doors of the hotel. Whenever we wanted a taxi the hotel arranged one for us and we also used the airport transfer service which worked super well. Finally I want to mention the rooftop swimming pool, we loved the little tropical paradise after a hot day of exploring.
Would recommend and happily stay again.
Would recommend and happily stay again.
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pongthanit Kittiweerawat, Sales at Nouvo City Hotel
Responded 24 Aug 2022
Thank you for the great review of our hotel! We are glad that you enjoyed your stay, if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel in the old part of the city and not far from the Grand Palace and the Khao San Road only 10 minutes walk. Breakfast has everything you could think of from cereals to eggs cooked to order. Both pools are lovely but can get busy and although sun beds are limited (around 12 at each pool) it didn’t stop people reserving them with towels. We stayed in a canal deluxe room with a view to the rear, be careful some rooms have no view only a brick wall.
The hotel is surrounded by numerous bars and places to eat and the street food was amazing.
We did have a problem with noisy guests and had to complain but the hotel sent someone up to deal with it at 3am and we were moved to a quieter room the next day.
The staff were amazing from reception, restaurant, bell boys and the limousine manager who arranged our transfer to the airport at a very reasonable rate.
Thank you Nouvo City Hotel for making us so welcome. Hopefully we get the chance to return and stay with you again.
The hotel is surrounded by numerous bars and places to eat and the street food was amazing.
We did have a problem with noisy guests and had to complain but the hotel sent someone up to deal with it at 3am and we were moved to a quieter room the next day.
The staff were amazing from reception, restaurant, bell boys and the limousine manager who arranged our transfer to the airport at a very reasonable rate.
Thank you Nouvo City Hotel for making us so welcome. Hopefully we get the chance to return and stay with you again.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NouvoCityHotel, Manager at Nouvo City Hotel
Responded 19 Feb 2020
Dear Guest, Thank you for your great review of your recent stay with us! Despite some shortcomings, we are pleased to hear that our staff were able to resolve them swiftly and provide you with a memorable stay. We hope to welcome you back again soon! Sincerely, Adam Phadungsilp Resident Manager, DOSM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Far enough away from Khao San so you don’t hear a noise at night but walkable in under 10 minutes. Also great location for various local restaurants. Diplomat room was extremely spacious, very clean and modern and comfortable firm bed. Nice bathroom/shower and everything well air conditioned. Small basic gym on the top floor and great sunbathing beds and pool area (average size, impressive for the location). Staff were friendly, helpful and attentive. Would definitely stay here again
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great experience. You can tell the moment you walk in that the management pays great attention to detail. The rooms were clean and well thought out and the food was amazing. WiFi was great. Luckily, our COVID tests came out negative but if I ever had to be stuck in a hotel, it would be this one. Thank you!
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Date of stay: April 2022Trip type: Travelled with family
Room Tip: Make sure you order food from the restaurant.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pongthanit Kittiweerawat, Sales at Nouvo City Hotel
Responded 20 Apr 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not to sky train no. It’s close to phra arthit (pier) for easy access to river boats. It is walkable to grand palace in 20 mins.
It is the perfect distance, close enough to get to but not too close that you are disturbed by any noise
I really don’t know sorry but they will do everything for your clothes if you really need them
…
"Always allow adequate travel time to attractions, airport drop off etc as the area can be quiet busy during the day and may take longer to reach your destination. "Read full review
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PRICE RANGE
$85 - $117 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
New World City Hotel
LOCATION
ThailandBangkokBanglamphu / Rattanakosin (Bangkok Old City) / Ban Phan Thom / Phra Nakhon
NUMBER OF ROOMS
281
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Nouvo City Hotel
Which popular attractions are close to Nouvo City Hotel?
Nearby attractions include Jack Armani Suit (0.05 km), Star Fashion Bangkok (0.4 km), and Overseas Tailor (0.10 km).
What are some of the property amenities at Nouvo City Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Nouvo City Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Nouvo City Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a poolside bar during their stay.
What are some restaurants close to Nouvo City Hotel?
Conveniently located restaurants include Tossakan Thai Curry House, Lamphu Tree Restaurant, and The Family.
Are there opportunities to exercise at Nouvo City Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Nouvo City Hotel have airport transportation?
Yes, Nouvo City Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Nouvo City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Nouvo City Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Nouvo City Hotel?
The staff speaks multiple languages, including English and Thai.