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Mercure Bangkok Sukhumvit 11

18 Sukhumvit Soi 11 Nana, Khlongtoey, Bangkok 10110 Thailand
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Traveller (1257)
Room & Suite (351)
Dining (119)
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About

#126 of 1,222 hotels in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in Sukhumvit Soi 11, one of the most happening lanes off the fabled Sukhumvit Road. Restaurants, bars, entertainment, and awesome shopping surround the hotel. BTS Skytrain Nana station is a five-minute walk, so easy to scoot around the city. We have 232 spacious rooms, all with either city or pool views. Families on vacation? The hotel has plenty of connecting rooms and also rooms with all the conveniences needed for the disabled. A private Club Lounge, on Level 16, is for guests who prefer extra perks. Wi-Fi access is provided free in the rooms and the public areas. At leisure, guests can take a relaxing dip in our outdoor swimming pool or work out at the fitness centre.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Taxi service
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Thai
1,691Review40Q+A100Room tips

Reviews
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Jennifer A wrote a review 13 Apr
Berkshire, uk22 contributions17 helpful votes
Beautiful hotel. We had a privilege room with access to the privilege club, so we were on the 16th floor. It was amazing. The room was huge and super clean, with a bath and a separate shower. The mini bar was complimentry but only the water was replenished. The pool was lovely and never crowded. Lots of shade and sun. The road outside is a bit noisey at night but nothing you couldn't sleep through (my husband worn ear plugs). The staff in the privilege club were lovely and very attentive on the first day and then dropped off a bit on the next few days. They serve afternoon tea (Small sandwiches and a few biscuits) from 2-4pm and the serve evening food and cocktails 5-7pm. This included some sort of warm dish, salad and cheese board and one dessert. Fruit was also available. Breakfast was served in the Lily Fu restuarant, downstairs. It was very nice. There was plenty of variety, however I would have eaten a lot more fruit but it was not covered and there were a lot of small flies around them. Wonderful stay and wonderful memories.
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Date of stay: April 2024
Value
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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neamman wrote a review 11 Apr
Toronto Canada231 contributions50 helpful votes
great location great breakfast. i upgraded to club class but not really worth it however it didnt ruin my stay. missed a bar but there were several close by but sometimes you just want a quiet drink alone, a 5 minute walk to the main street. overall well worth it
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Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip: no bar and on site restaurants pricy..albeit good..steak and japenese ..but plenty of cheaper...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Umit A wrote a review 7 Apr
2 contributions1 helpful vote
We stayed with our two young kids for 3 nights at this hotel. While check In after a very long flight they informed us that our agent booked only For 2 adults which was of course not true. I had to pay for early check as well but still if we need breakfast I have to pay that one separate they said. We were so tired that we just went up to the room there was only one bed provided and a very small sofa. I asked if I could have at least a sheet they said they don’t have sheets only pillow and cover! So the next day we managed to upgrade the room to a family room, which was good . And yes again we had to pay extra money for it! The last day we checked out at 4am so of course there was no breakfast. They should have give us that on arrivel! The hotel surrounding is deffinetly not suitable for kids as well please keep that in mind.
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Keith T wrote a review 4 Apr
2 contributions
Undoubtedly, the performance of hotel reception is prefect and friendly especially Mr Addison, who is very nice and helpful when carrying us by Tuk Tuk service. Surely, the room is clean and spacious with excellent room service. However, I recommend to choose a room with higher floor because there is some music from the bar and restaurant near the hotel, which will lead to some noise at night.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: Higher floor is recommended for better sleep quality.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apiradee Choojiew, Guest Services / Front Office at Mercure Bangkok Sukhumvit 11
Responded 1 week ago
Dear Keith T, Thank you for your positive review of Mercure Bangkok Sukhumvit 11. We are delighted to hear that you found our receptionist, Addison, to be nice and helpful. Providing excellent and friendly service is our top priority, and we are glad that Addison made your stay special. We are also pleased that you enjoyed the cleanliness, spaciousness, and room service of your accommodation. Regarding your feedback about the noise from the nearby bar and restaurant, we appreciate your suggestion to choose a room on a higher floor. This will indeed help to minimize any disturbances and ensure a more peaceful environment during your stay. We take note of your recommendation and will strive to assist our guests in selecting the most suitable rooms to enhance their experience. Thank you once again for your kind words and valuable feedback. We look forward to welcoming you back for another pleasant stay. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joe J wrote a review 3 Apr
1 contribution
Mr Adision is really helpful. But the hotel is near the bar street and quite noisy. It is quite difficult to sleep well with the music nearby. There are many restaurants and 7-11 nearby and quite convenient There are free Tuktuk service to NaNa station and Terminal 21.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apiradee Choojiew, Guest Services / Front Office at Mercure Bangkok Sukhumvit 11
Responded 1 week ago
Dear Joe J, Thank you for sharing your feedback. We are delighted to hear that Mr. Adision provided excellent service during your stay. Regarding the noise levels from the nearby bar street, we apologize for any inconvenience caused. We appreciate your kind comments on the hotel's convenient location near various dining options and the 7-11 convenience store. Additionally, we are glad you found the complimentary Tuktuk service to NaNa station and Terminal 21 beneficial. We hope to welcome you back soon. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ren B wrote a review Mar 2024
2 contributions
Perfect location and a short walk to Nana station. Awesome steak place below the hotel at street level, be sure to check it out! Pim went above and beyond during breakfast and kindly offering Gluten Free brownies during my trip. The GF brownies were freshly baked and 100% the best I have ever had - I’ve had my fair share! :) She was extremely attentive and every morning she ensured I knew what I could eat during breakfast. Thank you so much Pim, the kids loved it, and we hope to see you again one day!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apiradee Choojiew, Guest Services / Front Office at Mercure Bangkok Sukhumvit 11
Responded 2 weeks ago
Dear Valued Guest, Thank you for sharing your wonderful feedback with us regarding your recent stay at Mercure Bangkok Sukhumvit 11. We are delighted to hear that you enjoyed the perfect location of our hotel, just a short walk to Nana station. It is fantastic to know that you had a great dining experience at the awesome steak place below the hotel. At Mercure Bangkok Sukhumvit 11, we take pride in providing exceptional service to our guests, and we are thrilled to hear that Pim went above and beyond to make your breakfast experience memorable. It is heartwarming to know that Pim's attentiveness and kindness in offering Gluten Free brownies left such a positive impression on you and your children. We will make sure to pass on your kind words to Pim, who will be overjoyed to hear your feedback. We genuinely appreciate your kind words and are looking forward to welcoming you back to our hotel in the future. Should you have any special requests or dietary preferences during your next visit, please do not hesitate to inform us in advance. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bankyswiss wrote a review Mar 2024
1 contribution
+1
I stayed 2 nights at the property . I really enjoyed my stay with a a very helpful and friendly staffs. Room was spacious and modern. I love the executive club lounge where i could enjoy the view and an afternoon coffee while having a meeting. The location is great and easy to access the main center of bangkok with BTS. A must to stay in Sukumvit area .
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apiradee Choojiew, Guest Services / Front Office at Mercure Bangkok Sukhumvit 11
Responded 2 weeks ago
Dear Khun Piyaboot, Thank you for choosing Mercure Bangkok Sukhumvit 11 for your recent stay in Bangkok. We are delighted to hear that you had an excellent experience with us and that you found our staff helpful and friendly. It's wonderful to know that you enjoyed the spacious and modern room as well as the executive club lounge, where you could relax, enjoy the view, and have productive meetings. We are glad that our convenient location near the BTS made it easy for you to access the main center of Bangkok. Should your travels bring you back to the Sukhumvit area, we would be honored to welcome you again. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fenny K wrote a review Mar 2024
2 contributions1 helpful vote
Located at the heart of Sukhumvit area, its very convenient, and also family friendly too, I like the family room here. The hotel provide shuttle service to nearby BTS and Terminal 21 mall, all concierge staff here, Ken and Adison is very helpful and always full of information.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apiradee Choojiew, Guest Services / Front Office at Mercure Bangkok Sukhumvit 11
Responded 2 weeks ago
Dear Fenny K, Thank you for your positive review. We are delighted to hear that you enjoyed our family-friendly hotel and the convenience of our location in the heart of Sukhumvit area. It's great to know that you appreciated our family room and shuttle service to nearby attractions. We will definitely pass on your compliments to Ken and Adison for their helpful assistance. Looking forward to welcoming you back soon. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mel G wrote a review Mar 2024
London, United Kingdom10 contributions9 helpful votes
From the moment we stepped out of our taxi the hotel looked after us. The staff were all, friendly, helpful and professional. We booked the privilege access rooms and they were luxurious, the most comfortable bed I have ever slept in. I would love to know where I can buy the same mattress. 😊 Free daily cocktails for 2 hours with a selection of light bites, was a lovely added extra, as was the high tea, although we weren’t at the hotel for the times it was served between. The staff on the 16th floor were especially lovely, really first class loveliness and so attentive All in all our stay was all round faultless. We will pass on the positive review and we will he back. Thank you for making our stay so perfect
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apiradee Choojiew, Guest Services / Front Office at Mercure Bangkok Sukhumvit 11
Responded 2 weeks ago
Dear Valued Guest, Thank you for choosing Mercure Bangkok Sukhumvit 11 and for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed the first-class service from the moment you arrived. It is wonderful to know that our staff's friendliness, helpfulness, and professionalism contributed to making your stay memorable. We are thrilled that you found the privilege access rooms luxurious and the bed comfortable. Regarding the mattress, we apologize as the information about purchasing the same mattress is not available. Your kind words about the free daily cocktails, light bites selection, and high tea are truly appreciated. We are glad you felt well taken care of by our attentive staff on the 16th floor. Your feedback motivates us to maintain our high standards of service, and we are grateful for your recommendation. We look forward to welcoming you back to Mercure Bangkok Sukhumvit 11 in the future for another faultless stay. Thank you once again for your kind words and for choosing our hotel. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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James E wrote a review Mar 2024
Sydney, Australia5 contributions
Five stars to the team in the Privilege Lounge - Don, Sam, Kwang and Spy. They are delightful, professional and thorough in caring for Privilege guests. I stay at the Mercure Sukhumvit 11 a few times each year. They always remember me, and they remember my preferences from my favorite table in the lounge to my preferred beverages. The lounge is an oasis in the City.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apiradee Choojiew, Guest Services / Front Office at Mercure Bangkok Sukhumvit 11
Responded 2 weeks ago
Dear James E, Thank you very much for taking the time to share your wonderful feedback regarding your recent experiences at the Mercure Bangkok Sukhumvit 11. We are delighted to hear that the Privilege Lounge team, including Don, Sam, Kwang, and Spy, provided you with exceptional service during your visits. Your kind words about their professionalism and attention to detail truly motivate us to maintain the highest standards of guest satisfaction. It's fantastic to know that they made you feel remembered and well taken care of, ensuring that your preferences were met promptly. The Privilege Lounge indeed aims to offer a peaceful retreat in the heart of the city, and we are thrilled that you found it to be an oasis during your stays. We look forward to welcoming you back on your future visits. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$145 - $167 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
President Palace Hotel
LOCATION
ThailandBangkokRatchathewi / Sukhumvit / Khlong Toei Nuea
NUMBER OF ROOMS
232
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MERCURE BANGKOK SUKHUMVIT 11 - Hotel Reviews & Price Comparison (Thailand) - Tripadvisor

Frequently Asked Questions about Mercure Bangkok Sukhumvit 11
Which popular attractions are close to Mercure Bangkok Sukhumvit 11?
Nearby attractions include Jhasper Fashion Custom Tailors (0.5 km), Nick's International Boutique House (0.1 km), and Cheap Charlie's Bar (0.5 km).
What are some of the property amenities at Mercure Bangkok Sukhumvit 11?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Mercure Bangkok Sukhumvit 11?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Bangkok Sukhumvit 11?
Guests can enjoy a lounge, a poolside bar, and breakfast during their stay.
Is parking available at Mercure Bangkok Sukhumvit 11?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Mercure Bangkok Sukhumvit 11?
Conveniently located restaurants include Punjab Grill Bangkok, Pastel Rooftop Bar & Mediterranean Dining, and Moom Muum Park Soi 11.
Are there opportunities to exercise at Mercure Bangkok Sukhumvit 11?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Mercure Bangkok Sukhumvit 11 have airport transportation?
Yes, Mercure Bangkok Sukhumvit 11 offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Bangkok Sukhumvit 11?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mercure Bangkok Sukhumvit 11?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to Mercure Bangkok Sukhumvit 11?
Many travellers enjoy visiting The Grand Palace (7.2 km), The Chakri Group (Phra Thinang Chakri Maha Prasat) (7.2 km), and Phra Sumen Fort (7.1 km).