Mayfair Pratunam
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Mayfair Pratunam

36 Phethburi Soi 13 , Phethburi Road Phaya Thai, Rajthewee, Bangkok 10400 Thailand
Room
Traveller (286)
Deluxe Double Room
Room & Suite (258)
Millennio Cafe Bar & Restaurant at the iCheck inn Mayfair Pratunam
Dining (39)

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About

4.0
#425 of 1,232 hotels in Bangkok
3.4 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Mayfair Pratunam is located in the heart of Business Center, Banking, Fashionable, and Street shopping of Pratunam area. With in a radius of a kilometer and a half to all major tourist attractions e.g. Central World, M.B.K. Hall, Siam Discovery, Siam Paragon, Siam Square, Central Department Store, Rachprasong Intersection, and only a few steps from the hotel to Baiyoke Arcade, Pratunam Shopping Arcade, and Platinum Fashionable Plaza. The hotel also provides a complimentary Shuttle Tuk Tuk from the hotel to Pratunam Shopping Arcade and main street with 24 hours service.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Coffee shop
Free shuttle or taxi services
Massage
24-hour security
Baggage storage
24-hour front desk
Wifi
Breakfast buffet
Breakfast in the room
Car hire
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun terrace
Express check-in / check-out
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Safe
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Bottled water
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
Languages Spoken
English, Thai

Location

36 Phethburi Soi 13 , Phethburi Road Phaya Thai, Rajthewee, Bangkok 10400 Thailand
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Bangkok Intl Airport
24.2 km
See all flights
Don Muang Airport
18.5 km
See all flights
Phaya Thai
5 minBTS Skytrain
738Reviews20Q+A64Room tips

Reviews
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Detailed Reviews
Prashanth S wrote a review Mar 2020
Bengaluru, India
4.0 of 5 bubbles
This Hotel is situated in Pratunam area and very close to the Indra Square Market which is also famous by the name pratunam market. This hotel is located little inside, so access through tuk-tuk or by booking a taxi by grab app. This hotel is around 35 mins drive by car from Suvarnabhumi Airport.

Booked this hotel through makemytrip.com and the check in was very smooth and they provided early check in which is a good sign. Staff people are polite and decent and cost wise its super cheap hotel and the room quality is really good. Property is maintained very neatly. Fantastic for the price point. Just walk for 450 meters towards pratunam market and you will get a lot of restaurants. Getting a taxi is easy and will reach you within 10 minutes of booking, which is pretty long compared to the Sukhumvit area. This is because, the hotel is a bit outside the busy areas around.

Pros :
Top Class Pricing.
Well behaved staff
Clean property
Excellent rooms

Cons:
They have a restaurant - I saw it empty. Even at around 8 PM, it's closed.
They have shuttle service, which they will not mention to the customer. Little hide N seek here :)

Conclusion : Pricing is very good and if you are looking for a budget hotel. This hotel is for you.
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Date of stay: March 2020
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jan1712014 wrote a review Jan 2020
Sydney, Australia
5.0 of 5 bubbles
The staff at this Hotel are so very friendly, helpful, happy,and obliging,particularly Mai,who I found absolutely nothing to be a problem to her..The rooms are very large by Thailand standards,and are kept clean..The free Tuk Tuk to the main road, is an absolute bonus..Platinum Mall and Night Markets are within walking distance,as are many Restaurants, 7 Eleven's,Massage Parlours etc,etc..A rooftop swimming pool or Spa Bath, would be a wonderful addition to this Hotel..
I'm looking forward to another 2 week stay at this Hotel in October 2020..
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Date of stay: September 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole wrote a review Jan 2020
5.0 of 5 bubbles
My room was clean. The shower was nice and hot. The aircon was good. My room was quiet. Nice place. High speed WiFi.Great value for money. Free coffee.Location is great for local market just around the corner, great street food.I'll come back
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vinn_2k wrote a review Jul 2013
Bengaluru, India
2.0 of 5 bubbles
We were 7 of us who stayed at this hotel from the 29th June - 04 July. We booked for 1 Twin Bed room and 2 DLX room thinking that me and my wife will sleep on one of the twin beds and my mother in law on the other. We took their package which offered a floating market tour, a thai massage, early checkin and late checkout. I sent over 24 emails to their FOM - Chavalit stating that my mother in law is 78, diabetic to please atleast give One room early, and requesting for a twin Bed Room. Here is why I call this place the Worst Western Motel !

- We arrive at 8.15am, the girl at the reception ( Gail), was very slow, couldnt understand proper english, and refused to give us a room early saying hotel is full. I went online and checked availability and rooms were freely available. I requested atleast a standard room for the elderly person till our Deluxe rooms got ready, she refused. We finally got one room at 12.45pm and the other two and 2.45pm.

-I requested for a twin bed room, she pretended she didnt know what that was. I went online, went to their own website, showed here the twin bed room from the picture posted there, and she tells me "no room" and insisted on putting an extra bed in my room.

- When we finally went to our room, I found the deluxe room, very small, if an extra bed was put it, thre would be no place to move around. The main bed was big, so the 3 of us slept on one bed.

-Had a peep at the standard and superior rooms - matchbox sized. If you ever think of staying here, which I hope you wont, please book a deluxe room.

-The room is basic, lacks even a picture on the wall. Bathroom is small, functional. Toileteries basic. Soap is terrible.

-The light as you enter the room near the mirror on the wall didnt work, called maintenance, he came, checked, promised to come back, never turned up. A/c wasnt cooling properly for 2 days, complained, someone came and fixed it.

- We were 3 in the room, housekeeping should know that, but everyother day, only 2 towels were left and just one soap. Had to call to request for additional.

-Package said Bathrobe, slippers and toothbrush given on request, requested twice, nothing came, gaveup.

-Their Breakfast is basic and simple. On one day didnt have croissants at 9.15am, requested and was rudely told "NO more" "ALL over" Breakfast timing is till 10am.

-WORST OF ALL is their location..... very very far from both the sky train station - Rajathewe and Phaya Thai. Youre stuck taking their free tuk tuk to the Pratunam market to look at cheap junk stuff. If you want to get to the big malls, like terminal 21 and Big C, Central World,Siam Paragon etc, you either take the tuk tuk to soi 11 and then walk a good distance to the sky train station or take a tuk tuk which becomes difficult to find between 5-8pm. I would next time make sure I stay in a hotel near a skytrain station or atleast walkable, not sweat like a pig walking kilometres in the hot sun.

-The location of this hotel is in a tiny lane - nothing around. Youre dependent on the tuk tuk, and to get one, you have to call the hotel to come pick you back. This costs, especially if you have to use your mobile. I didnt have a local sim, and on the last day, I had to make 3 calls to this man Chavalit, and wait for 30 minutes before the tuk tuk came. The fellow doesnt understand that each minute on my international roaming costs me a lot !

-The reception is so tiny, with just seating for 8 people packed like sardines. All around are uncomforable dining chairs and tables of the restaurant. Imagine how uncomfortable it is for 7 of us to wait for hours to get our rooms, and if you have to checkout and if these 8 places are taken, god save you while you wait!

-Their tuk tuk is small unlike other hotels which has a big one and sits 8. If youre more that 3, you will have to do two trips !

-They call this hotels Mayfair Suites - No where are there any suites - a tiny room called standard, a slightly bigger called superior and a slighly bigger called deluxe. I last stayed at the Kingston suites - their deluxe room was 44sqm, carpeted, cozy and warm, this is 32sqm, cold floors not carpeted, no views, no balcony and the rumbling of the train disturbing you.

-THE WORST PART: IS the arrogance,and attitude of a liar there called Chavalit. We were on a package that gives us 7 thai massages of 2 hours per person. My mother in law who was 78 didnt want to do the thai massage which though free was actually 350 THB and opted for just the foot massage that day which was 1 hour and costs only 225 thb, my wife gave her company and took the same foot massage. She even told the Spa staff that she would talk to the reception and confirm if it could be adjusted with the included full body thai massage. The next day and the following day, we briefed this man Chavalit and told him these two foot massages to be adjusted in place of the regular massage, anywayz they were cheaper. He assured us and kept saying No problem, No problem. On the last day after breakfast at 9 am when I went to claim the balance due to me, he said 450 from the spa is debited. I told him, but you said, it could be adjusted. He told me, he will see what can be done. We then went shopping came back at 12.30, I asked him, has he sorted it out, he told me, in a while. We went to our rooms, came back when our coach arrived to check out. When I went to the reception, he gave me a bill for the 2 foot massages, told me it cannot be adjusted and wanted us to pay. His tone, attitude and behavious was unbecoming of a person in his capacity. He tells us, we had a "Deal" with the spa people and we have to pay Cash only. What"deal" with his own spa people I cannot comprehend.I told him, why did you then assure us it would be adjusted, he denied this, and said ONLY the thai massage can be done. I told him, I will pay for these two foot massage, can I come back again next month and use the 2 I didnt take, he said NO. He said rules are rules. Didnt he know that while we were checking with him? Why wait till we are about to board our coach to the airport to harass us? Didnt like the way he spoke and raised his voice. We settled and left.

My sincere warning to people staying here is, take everything in writing, never believe anyone especially this man Chavalit, they nod their head for anything you ask and at the time of checkout, pretend they never said anything.

Being a Best Western Rewards member, I was aghast at his behaviour. Which hotel will not adjust a 350THB massage paid for with a 225thb massage we used?Customer satisfation probably means nothing to this hotel. They dont know it would be beneficial for them in the long run. Where is this mans ettiquette?

For a hotel with disadvantanges listed above, I wonder how on earth they got a certificate of Excellence from tripadvisor. If youre a long staying guest, you would have run out on the first day, but having paid in full, I had no choice.

I had recently been to The best western La Corona in Manila and was amazed at its service. With people like Chavalit around, Bestwesten is bound to get a bad name!

For the size of the room, location away from the sky train, staff attitude, cold barren room and floor,basic breakfast, I would NEVER EVER VISIT THIS HOTEL AGAIN.

The only good thing was the two smiling bellboys in blue who drive the tuk tuk. Probably they should take over the place of Mr Chavalit and learn how to be polite and smile to customers!

Now I hope you understand why I call this the Worst Western Motel, and trust me, I have seen the world ! I am sure this man who never used to bother replying to my emails promptly would reply to this posting, but I have no reason to lie and this man should realise that the Customer is usually right ! He can justify, say all he wants, but I and my relatives will never forget the embarassment we faced that afternoon !
Read more
Date of stay: July 2013
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: If you ever decide to stay her, take the deluxe rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWMayfair, Manager at Mayfair Pratunam
Responded 14 Jul 2013
Dear vinn_2K We should like to thank you for taking your time to comment our services on tripadvisor.com. This is not acceptable to against our policy to stress on services. Regarding to early check-in and check-out times, it normally subjects to room available on the arrival and departure date. In this case, it was unfortunately that on the date you checked in was 100% fully booked. It meant that all room types were occupied until check out time (12.00 hrs.). We thus could not provide you any available room upon arrival. Normally, it is practical in Thailand that every hotels check-out time is 12.00 hrs. and check-in time is 14.00 hrs. On behalf of the mangement of BEST WESTERN Mayfair Suites, we want to assure you that we will take seriously investigate into this matter. We could not let it passes witout any action in order to keep and maintain our services. Kind regards, BEST WESTERN Mayfair Suies The Hotel Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
startr3k wrote a review Oct 2012
Singapore
4.0 of 5 bubbles
Best Western Mayfair Suites was recommended by a friend who'd stayed there previously. After reading reviews, I was slightly worried about its seemingly inconvenient location, but decided to risk it anyway, since the prices were good, and the package had everything we needed.

We booked the BWM Invitation Package, which came with return airport transfers, breakfast, 1-hour massage, set dinner and 4pm check-out, all for 2 persons. With the many extras, it proved to be reasonably good value. The room was clean, spacious (ours was a deluxe, which is larger) and well-tended to by the housekeeper each morning. The in-room wi-fi was weak but usable, and there's a PC at the lobby that's free to use. The TV had good English channels like Discovery Channel and CNN (we spent quite a lot of time following the US presidential debate). Bathroom amenities included shower cap, cotton buds, soap, shower gel and shampoo (no toothbrushes). The beds were firm, with 2 pillows per person. The hot water shower was strong enough, and generally everything was very clean and comfortable.

The only downside was that our room faced the Phaya Thai railway line. Each morning, the trains would begin thundering in and occasionally tooting their very loud horns just past 5am. It was okay for us because we are early risers, but I can imagine that most holidaymakers wouldn't be pleased to be awoken so early in the morning. It's a good wake-up call though, if you want to hit the nearby Pratunam market which opens early and is all but over at 9am. We could also hear the trains going past at other times, but didn't mind, as we were out most of the day, and were too tired at night to care! We didn't find the trains too loud (except for their horns), but they could be a problem for very light sleepers. The walls were also quite thin, and we could hear other guests opening their rooms doors at 2am!

The tuk-tuk service proved to be extremely reliable. We took it every day, and even when it was out sending another guest, it would be back at the hotel within 5 minutes. Going back, we would call the hotel to send the tuk-tuk to where we were, and the tuk-tuk would arrive within 5 minutes each time.

Having said that, the hotel isn't really conveniently located, although to be fair, the tuk-tuk service made it very bearable. They send guests to either soi 11, soi 13 or soi 15. And they will pick you up from the front of these sois when you call them. We usually asked to be sent to soi 11 each morning, which is a 7-10 minute walk to Ratchathewi BTS station, and then picked up at night (half-dead from a whole day out shopping) at soi 15, which is just opposite Pantip Plaza and Platinum Mall.

We are young, so walking wasn't much of an issue for us. From soi 15, we took about 15 minutes to get to Central World, then made our way on foot to the Siam area (another 15-20 minutes or so). But if you need to be smack in the middle of the action near the Central World/Siam areas, Best Western probably isn't for you. We liked it though, because it was down a quiet (but not unsafe) lane, and the tuk-tuk service brought everything a lot closer to us.

The set meal in our package was surprisingly delicious with a portion that was big enough for four! We had green curry with chicken, stir-fried seabass and stir-fried chicken with cashew nuts, and they were all yummy! The 1-hour massage in the package wasn't great - maybe I just wasn't used to the Thai style massage - but the therapists were friendly and did their best.

Just a few notes of caution:
1) I emailed Best Western a few times to confirm my reservation, and especially the airport pick-up as we'd be arriving late at night, but didn't receive a reply. Thankfully, the taxi driver was waiting at the airport (at Gate 3, as stated on the website), but I did worry before that, wondering if we'd have to take a cab to the hotel.

2) I asked at check-in if our 4pm late check-out was confirmed, as we had a late flight leaving Bangkok. The front desk staff said yes, it was included in the package. A day before check-out, I checked with another staff, who confirmed without looking up my booking that our late check-out was definitely okay. On the morning of our check-out, I asked another staff who looked up our booking and said, "Sorry, we can only give you until 2pm, because we are fully booked today." She finally agreed to accommodate us till 4pm when I told her about our late flight. But do be sure to check and double-check, because all the staff might tell you different things!

3) Our hotel-airport transfer was included in the package and the hotel called us a cab. About 10 minutes into the ride, the cab driver jumped out, hailed down another cab driver whom he claimed was his "friend" and bundled us and our luggage inside because he had to "go home". I told them both that the cab fare was to be paid by the hotel and they both nodded "yes" at me, obviously having no clue what I'd just said. Our first cab driver sped away, the second one drove us to the airport, then demanded 400THB when we got out, saying that he'd been told to send us to the airport, that we'd pay the cab fare, and that no, the first cab driver wasn't his friend at all. What a mess! I called Best Western - they spoke to the rather upset cab driver over the phone and sorted it out, then kept apologising profusely for the terrible experience. It wasn't a nice end to our holiday, and we know it wasn't Best Western's fault, but we'd definitely be more careful in future (we are gullible tourists sometimes, although I hate to admit it).

Despite its slightly way out location, I'd recommend Best Western to anybody who doesn't mind a bit of exploring and walking. But if I visited Bangkok with older members of the family, I'd probably plump for Amari Watergate or Arnoma which are more conveniently located.
Read more
Date of stay: October 2012
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: If you're a light sleeper, ask for a room that doesn't face Phaya Thai railway. Rooms at...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson L wrote a review Mar 2015
Jakarta, Indonesia
3.0 of 5 bubbles
We Spent 4 D 3N in this strategic hotel, while it's location its strategic because its 10 mins walk to the BTS and the famous platinum hotel,, its actualy hard to find for first timer, as not every local know how to get in this hotel, i suggest you to have the address printed in thai language so local people can help you find it.

Well, in our experience, the room is ok, and i think its value for money, cant expect much, but everything is ok but the shower is not really decent enough. Breakfast is ok and service is cool as they provide you wih free tuktuk to take you near the main road.

There is one thing to be careful tho, the taxi that the hotel reception got for us charged us almost twice when we try to go to the teakwood palace. my suggestion, just find a taxi that use taxi meter.

Happy holidays!
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Date of stay: March 2015
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NoobNB wrote a review Jun 2011
Newport Beach
1.0 of 5 bubbles
I stayed at this hotel several times in the past and everything was fine. This time I booked the room ahead of time and had it on hold with a credit card. I arrived at the hotel and I wanted to check my reservation and I found that the rate for new bookings was 50% of the rate that I had on hold. Unfortunately I found this out after I checked in. I am a diamond BW rewards member and stay often at hotels so I assumed that the management would be able to adjust the rates to a level close to the current new rates. It was a no go from the hotel's side. They just pointed fingers at the Best Western reservation system. They made up all kinds of excuses and would not allow me to get out of my reservation in any way except to pay the entire booking at the rate I booked it at.. In the USA all you need to do is to stay a single night and the remainder of the booking can be re-booked at the new rate, this is impossible to do here because the management care more about a few dollars than they do about customers and customer loyalty. They also told me that they will charge me an extra 10% for using a travel gift card and for using a credit card. These are both forbidden by Best Western but still they are doing this. The rates shown on the internet are for cash payment only, any other means of payment will cost 10% more. Any way they can squeeze money out of the customers they will try. Stay anywhere else!
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Date of stay: June 2011
1.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: The rooms are okay but the management is poor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dolphin2508 wrote a review Oct 2015
Antony, France
2.0 of 5 bubbles
I stayed at the hotel 2 nights. Itinitially picked this hotel because of the proximity to the airport rail link station.
If you are prepared to cross at your own risk rail tracks, the station is 10 min walk. If you use the main roads, it is 20 min walk. Not the most convenient with heavy luggage.
The hotel is located in a small soi, and some cab drivers just don t want to go in there. I had to walk 700 m in the dark to get back to the hotel as the taxi left me on the main road. Felt really unsafe as a female solo traveller.
Booking: I booked a queen bed, but they didn't have what I booked, so ended up with twin beds.
Reception staff: rude and not very helpful

Porter: the most adorable person (one in the evening). Thank god he was here to help. He manages the Tuk tuk shuttle. There is a tuk tuk shuttle from the hotel but more complex on your way back....

The room is ok.it is what you would expect from Best western but all the above completely ruined the score.

So... If you are a solo female traveller, just don t go there. First Time i felt unsafe after a month in Thailand.
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Date of stay: October 2015Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kopibeany wrote a review Mar 2015
Kuala lumpur
5.0 of 5 bubbles
very strategic location for travellers, clean room and well maintained. u need to work some distance to nearest skytrain. FOC tuktuk services to nearby main streets and several good massage places are nearby too
Read more
Date of stay: March 2015
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xoxomeimei wrote a review Nov 2013
1.0 of 5 bubbles
1) When I checked in, I brought a screenshot that said "free breakfast included" since I read reviews they won't honor your free breakfast. Reviewers were right, the hotel did not honor it.
2) I read a trip advisor review to ask for shortcut to hotel (otherwise it is a 30-40 min walk from BTS/airport link), hotel knew of no shortcuts.
3) We paid the extra person fee of a ridiculous 600 BAHT, but received no extra items (ie bath towel, hand towel, coffee, etc)... what is the point of paying an extra person fee if we don't get anything for the extra person...? We asked for an extra towel and they were completely out of clean towels in the whole hotel.... you don't carry any extra towels?!
4) The staff gave terrible advice. As this was my first time to Thailand, I put all my trust in the staff to give me the most reasonable and affordable way to get places- they suggested booking taxis with them was always the best way- found out later it was a huge ripoff every single time. They must get some kind of commission to book taxis for their guests.
5) The hotel's welcome book says to not trust taxis/tuk tuks because they are commissioned to bring people places. This is precisely what happened with a taxi we booked through them to take us to the Floating Market. He took us to a tourist trap to receive commission, i asked him to bring us to the local boat and he refused... Because of the hotel and their hipocrosy, we lost $100 from this trip. The GM's response was "we are not responsible for the taxi drivers we book for you"
6) Staff told us finding taxi would be hard and bad traffic both times to airport- staff was wrong. Plenty of taxis on streets and no traffic. Ripped us off $26.
7) Hotel booked us a taxi and told us it would be 400 Baht to airport. We got in the taxi and taxi driver said 500 Baht. Again, the GM took no responsibility for the taxi drivers they book for their guests.
8) Upon checkout, we were ready to go to airport, thinking checkout would take a minute. Checkout took 25 minutes. Hotel asked me to pay over 4000 baht for my stay. I told hotel I had already paid online before the trip. Hotel said it did not show in their system. After 25 minutes, hotel found out they were wrong and wasted our time.
9) I wrote a super long email to GM about our horrible stay- how the hotel started my trip terribly and ended it terribly. GM "investigated" for one week. Result: Nothing was their fault. Compensation: Free stay with free breakfast on next visit.... Really?! First of all, yeah right on the free breakfast. Second, if I were to go back to Thailand, why on earth would I want to stay at this hotel after absolutely NOTHING went right?
Read more
Date of stay: November 2013
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Do not book a room with them! Spend your money elsewhere!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Mark Tan
17 contributions12 helpful votes
yeah, just go directly to the elevator, or let the lady go to your room..no need for keycard for the lift
Answer from hasinide26
Dehiwala-Mount Lavinia, Sri Lanka6 contributions2 helpful votes
Hi ! It takes around 10-15 mins walk from the hotel. The hotel’s tuk tuk will drop you at the main road. You need walk from the main road to Platinum plaza. The last time of the tuk tuk is 10 pm.
Answer from Rashna2015
Mumbai, India20 contributions7 helpful votes
Best way to reach is take the train from Phayathai station its 7-8 minutes walk from the hotel
Mike asked a question Sept 2017
Singapore180 contributions71 helpful votes
Hi. Is it easy to walk to Phraya Thai BTS?
Answer from Rashna2015
Mumbai, India20 contributions7 helpful votes
Yes, use back road 7-8 minutes
Nanee wrote a tip Dec 2022
2 contributions
1.0 of 5 bubbles
"No good"
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Suraj Nayak wrote a tip Dec 2019
Bangalore District, India139 contributions83 helpful votes
4.0 of 5 bubbles
"You can request for a room on the higher floors."
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Hien-SGN wrote a tip Oct 2018
Ho Chi Minh City, Vietnam18 contributions5 helpful votes
1.0 of 5 bubbles
"bad for sleep, dark road"
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_anneyee2 wrote a tip Jul 2018
Kuala Lumpur, Malaysia7 contributions4 helpful votes
3.0 of 5 bubbles
"Avoid room 205!!"
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rajes c wrote a tip Apr 2018
1 contribution
3.0 of 5 bubbles
"Higher floors have less A/C unit noise""
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Not the right property for you?
There are more places to choose from in the Bangkok area.
PRICE RANGE
$46 - $51 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western mayfair hotel bangkok, best western bangkok, bangkok best western
FORMERLY KNOWN AS
BEST WESTERN Mayfair Suites
LOCATION
ThailandBangkokRatchathewi / Pratunam (Watergate) / Thanon Phaya Thai / Chidlom / Downtown Bangkok
NUMBER OF ROOMS
49
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MAYFAIR PRATUNAM - Hotel Reviews & Price Comparison (Bangkok, Thailand) - Tripadvisor

Frequently Asked Questions about Mayfair Pratunam
Which popular attractions are close to Mayfair Pratunam?
Nearby attractions include Amari Tailor (0.4 km), Suan Pakkad Palace Museum (0.2 km), and Baiyoke Sky Tower (0.4 km).
What are some of the property amenities at Mayfair Pratunam?
Some of the more popular amenities offered include free wifi, free parking, and breakfast buffet.
Which room amenities are available at Mayfair Pratunam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
Is parking available at Mayfair Pratunam?
Yes, free parking is available to guests.
What are some restaurants close to Mayfair Pratunam?
Conveniently located restaurants include Lin-Fa Chinese Restaurant, Patummat Restaurant - - The Sukosol Hotel, and Bangkok Sky Restaurant.
Which languages are spoken by the staff at Mayfair Pratunam?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to Mayfair Pratunam?
Many travellers enjoy visiting The Grand Palace (4.9 km), The Chakri Group (Phra Thinang Chakri Maha Prasat) (4.9 km), and Phra Sumen Fort (4.7 km).
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