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Located in the heart of Accra, this hotel is within a 15-minute walk of National Theatre of Ghana, Makola Market, and Kwame Nkrumah Memorial. National Museum of Ghana and Holy Trinity Cathedral are also within 1 mi (2 km). Hotel Features A restaurant, a 24-hour fitness center are available at this hotel. Buffet breakfast is provided, as well as free WiFi in public areas, free self parking, A.00irport shuttle for US$ 10 per person per Trip. Other amenities include a bar/lounge, an outdoor tennis court, and 24-hour room service. All 196 rooms offer free WiFi, free minibar items, and LCD TVs with satellite channels. Guests will also find sofa beds, 24-hour room service, and premium bedding.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Mid-range
Location
Barnes Road, Accra Ghana
Accra City Hotel
3.5 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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I chose this hotel for its location. Upon arrival I informed reception that I had a friend who booked me elsewhere and I wanted to see the area. They asked me to cancel my reservation with them. So I came back 2 hours later because I didn't like the apartment my friend reserved for me. Impossible to reserve a room for more than one night, zero consideration for the welcome and friendliness of the entire reception that Sunday. The answer we will give you a room for 160 USD while I booked on the hotel website for 136 USD. I send an email when booking. Sunday obliges I wait. Monday morning I ask for the manager, too bad no manager because she has to go to the meeting. The kinder supervisor is kinder, calls the reservation and finally they can give me my room for 2 more nights at the same rate even though it was impossible the day before. Reservation emails me 2 hours later saying they can't give me a room. The same person who validated on the phone before. In short, reservation and reception well above expectations. The team at the bar where I had my meals were not interested in serving the rare morning customers, too busy chatting among themselves and serving drinks to their friends in the kitchen. The guest relationship is good; helpful and friendly but you have to disturb her from her phone and headphones. The swimming pool is good and the lifeguards too. Relatively spacious and decent room. Cleanliness ok. Drinks in the room a good idea. Very generous portion of the dishes, average taste because you have to insist on reducing the pepper, salt and chili pepper. Average value for money because it is expensive for an aging infrastructure and staff limited in friendliness and helpfulness.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Prévoyez un parapluie il pleut souvent et c'est des grosse averses
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel needs to improve on its standard of cleaning. It seems they rush over cleaning and dont pay attention to detail. had to request twice that the room be cleaned, I am talking about having dust around furniture, dust on TV screen (let us not talk about the limited viewing options). I guess I expected more. Their staff is very hospitable and their meals are great but room cleaning is poor
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roman Krabel, General Manager at Accra City Hotel
Responded 11 May 2023
Dear Bunmi Odez, We are happy to receive a feedback from you after your stay. Reviews such as this keeps us on our toes with regards to providing services to our cherished guests. We apologize for not meeting your expectations with the room. Management will investigate the matter and make it a point to avoid such anomalies. We look forward to your next visit for a much better experience.
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We stayed here for a night, knowing that we would be jet lagged after arriving in Ghana. They got a room ready for us which was much appreciated. The room was nice, and the staff were friendly and professional. We did have an issue with a leak in the room, and after our second call to the front desk, it was remedied by a technician. The lunch buffet in the restaurant was very nice, with lots of African options. We ate out on the patio for dinner. There were not enough servers and service was very slow. When leaving we asked the hotel to get us a cab for the train station. Since the cab originated from the hotel, we though we could trust the driver. We shouldn't have. He charges us four times what he should have. The hotel should not use disreputable taxi drivers for their guests.
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Date of stay: February 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Accra City Hotel
Responded 15 Feb 2023
Dear Antityco, We are glad you made us your preferred hotel when you last visited Ghana and appreciate the effort you made to send us a feedback. Your compliment about the rooms, staff and food is well appreciated and will be shared with the team to encourage them to work harder. We apologise for not meeting your expectations regarding the services at the restaurant. This feedback will help us to improve more on the parts of our services, which needs improvement. Concerning the amount that was taken from you by the taxi driver, management has started investigation into the issue to ensure such incident does not occur in the future. We wish to host you again on your next visit to Ghana for more fascinating experience. Cheers!
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This 4 star hotel is a dump, I’ve seen better student accommodation than the room we had, it felt very much like a college dorm than a supposedly 4 star hotel. I was staggered at just how poor our room was. Not only were half the lights working, the phone was broken, the safe didn’t work and we had no towels. Add to that you can’t charge food or drinks to your room without adding credit to your room first. Despite having all our personal and passport details they still insisted on having a credit balance. If looking at this as a potential hotel to stay at, don’t, move on
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Divine Matey, General Manager at Accra City Hotel
Responded 5 Nov 2024
Dear Col, Thank you for sending us a review after your stay. It is rather unfortunate the lights, phone and safe was not working in the room. This could be solved by our maintenance team when complained to us. In as much as we try to provide outstanding services, sometimes, unforeseen circumstances occur which goes against what we stand for as a hotel and feedbacks like yours is what we need to make sure that such events do not happen again. With regards to the credit card guarantee issues, this is a general hotel practice that applies to visitors who come as a group, it does not apply to individuals. As majority of the time the company or agency will be solely responsible for only accommodation bed and breakfast with the extras being handled by the individual so in other for the guest not to check out without payment of their extras. We request any form of guarantee either with cash or credit card and then it is refunded upon check out or when extras are paid. Please bear with us as it is a world class standard. Please be rest assured that management has been notified and investigations has started and the right sanctions and steps will be taken accordingly to make sure this does not happen again. We do hope to have you stay with us again in the near future to give you much better experience.
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Our group of 17 enjoyed a three day city stay for tourism. Reception staff is extremely professional, friendly, and efficient. Our rooms were large enough for a double bed, soft enough, desk, twin size sleeper sofa. Rooms offered a city view or pool view, tea and coffee service with kettle, walk in shower, toiletries, mini frig, large screen TV. The toilet is in a separate room from the shower and sink. Lobby is spacious with a few separate sofa sitting areas, and several pieces of African sculpture and art that merit a careful art walk. They offer a fitness room. We enjoyed daily breakfast buffet with great assortment of pastries, salads, smoked fish, bacon, omelet station, baked beans, cereals, oatmeal, fresh and dried fruits. One style of coffee and black tea is self serve. The staff is incredibly attentive and helpful. The dinner buffet included a variety of local foods like jollop rice ( tomato based rice), local fish preparation, and traditional offerings of tender chicken, salads, breads. The dessert section offered 10 different small bites like mocha cake, crème brûlée, strawberry so we prepared a plate of each item and shared them. Alcohol service includes local and international beer, wines, and liquors.
Additional charge for the swimming pool.
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Date of stay: February 2025Trip type: Travelled with friends
Room Tip:Extra charge for use for swimming pool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Divine Matey, General Manager at Accra City Hotel
Responded 4 weeks ago
Dear Toni, Thank you for taking time to share your experience with us. We are delighted to hear that you enjoyed your stay in Accra and appreciated our reception staff’s professionalism and helpfulness. It is great to know that you found the rooms comfortable and enjoyed the variety of amenities we offer. We are especially glad that you liked our breakfast buffet and the diverse selection of dishes. Our culinary team works hard to provide a memorable dining experience, and your feedback truly motivates us. Kindly recommend us to family and friends to enjoy a similar or better experience. We hope to welcome you back soon for another wonderful stay.
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I came to Accra for a business trip and Accra City Hotel was the perfect place to stay. It was very close to the Accra International Conference Centre and in walking distance to some key places to see like Makola Market and Accra Art Centre. Food in the restaurant is amazing, both local food and international, and they even had live music on Friday and Saturday night!
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Review collected in partnership with this hotel
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Divine Matey, General Manager at Accra City Hotel
Responded 30 Oct 2024
Dear Joanna, thank you for sending us a feedback after your stay. We are thrilled to hear Accra city hotel was the perfect place to accommodate you and that you enjoyed our food, central location and live music. We strive to provide services that meets our guest’s expectations and we are glad to have met your standards. Kindly recommend us to your friends and family for same amazing experience. We look forward to welcoming you back soon.
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I was here for a conference and I received value from this hotel from both the cost of the room facilities available and provided as well as the services delivered from staff. Highly recommended. If you want the kempinski or Movenpick feel without the cost, try this place.
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Date of stay: November 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest R, Guest Relations Manager at Accra City Hotel
Responded 15 Mar 2020
Dear Toochukwua, Thank you for making us your preferred choice for your stay and taking time to share your observations with us. It is a delight to have you compliment us especially our staff; we highly appreciate you for recommending us. It has been pleasant reading this lovely feedback from you and we hope to see you in the near future.
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I wandered into the lobby Sunday evening and was mesmerized by the magic of the spell cast by a jazz singer in the lounge
Yomi channeled Ella, Aretha, Billie and more accompanied by a superb jazz pianist. Wow!
The rooms are adequate and clean, breakfast is excellent, nice gym and pool and good tennis court with a superb coach, Abraham!
But even if you don’t stay, do go Sunday nights for amazing singing, jazz and atmosphere in the lounge
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Date of stay: January 2025Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Divine Matey, General Manager at Accra City Hotel
Responded 29 Jan 2025
Dear Geoffrey, Thank you so much for your kind review. We are thrilled to know that you enjoyed the jazz performance by Yomi and felt mesmerized by the atmosphere in our lounge. It is great to know that you appreciate the rooms, breakfast, and our facilities. We hope to welcome you back soon, whether for a stay or just to enjoy more amazing music on our Sunday nights.
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A restful, quite and enjoyable weekend it was - just what I needed. Totallyenjoyed my stay.
As usual the food was on point; staff generally warm and the room rooms and entire facility was clean at all times. No funny smells along the corridors (snickering)
I even discovered the cosy meeting space behind the bar. The colours and the space is so very apt for the after work hangout or yoyr everydsy hangout
Well what can I say…..??? Happy customer🥰
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Date of stay: May 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Accra City Hotel
Responded 26 May 2021
Dear OhemaAdjoa, Thank you very much for sending us your feedback at the end of your stay. It gives us much pleasure to know that you thoroughly enjoyed your stay with us. We are very grateful for your kind words and happy to know that your expectations were met. We wish you a lovely day and look forward to welcoming you to our hotel soon for another wonderful experience.
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Basic enough hotel for sleeping but the hotel environment and rooms are a bit run down and definitely need refurbishment. Standard of food was reasonable. The location of the hotel is good. Standard of customer service was also reasonable and they worked hard to find a room for an early check in.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Accra City Hotel
Responded 10 Oct 2022
Dear Prof, Thank you for lodging in our hotel and for taking time to send us a feedback. We apologize for not meeting your expectations concerning our rooms and environment. Maximum guest satisfaction is our priority and as part of the process of ensuring that, we have started with renovation works on various sections of the hotel. We also appreciate your compliment about our food, location and customer service. We will share it with the team to encourage them to work harder. It was a privilege we had you with us and we hope to see you soon to have a better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Call or email the hotel. I called and they asked us to email our travel itinerary (what time and airline we landed). They emailed us back to confirm . They arrived promptly.
There are more places to choose from in the Accra area.
PRICE RANGE
$299 - $363 (Based on Average Rates for a Standard Room)
LOCATION
GhanaGreater AccraAccra
NUMBER OF ROOMS
196
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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