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Plateau De Serpent, Djibouti 1924 Djibouti
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Pool & Beach (45)
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 02/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Djibouti
Updated 02/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 12 hotels in Djibouti
The Sheraton Djibouti is located on Plateau du Serpent nestled within the Gulf of Tadjourah. Situated alongside the old Diplomatic Quarter, and within walking distance from downtown Djibouti, our hotel offers a secure location. Boasting 185 comfortable guest rooms and elegantly designed suites, our guests are privileged to enjoy magnificent views of the surrounding waters, making it the perfect escape from the hustling and bustling of the city. Our talented culinary team oversees multiple Sheraton Djibouti restaurants which includes our Le Mosaic, Khamsin Pool Bar, Coffee Bar and Crystal Lounge, each offering something unique to tantalize your taste buds. Embrace serenity and privacy whilst enjoying a picnic with your loved ones on the Moucha Island beach. The Sheraton Djibouti, being the first international hotel with true Djiboutian hospitality, is also the ideal venue for any event, offering meeting rooms and a spacious ballroom. Plan your next getaway in the Horn of Africa!
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Location

Full view
44Car recommended
Grade: 44 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Plateau De Serpent, Djibouti 1924 Djibouti
Getting there
Ambouli Airport6 kmSee all flights
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585Reviews10Q+A92Room tips
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Popular mentions
V K wrote a review 14 Sep
1 contribution
Comfortable rooms, excellent service. It took a couple of tries but with the help of Mr Fodil, Warsama, and Mane, I was given a great room with a great view. Breakfast buffet was great and the servers and the cooks were great. Had some drinks and a couple of meals at the bar. Sayid gave us excellent service and was very professional. My stay was for 3 weeks and everyone made it feel like home. I am looking forward to my next stay. Thanks to all. V Kirk
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Date of stay: August 2021
Location
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Trip type: Travelled on business
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Achwak A wrote a review 4 Sep
1 contribution
It is a Nice hôtel,Good view, good service, The food are excellent, chicha very good service with th new look of staff,the staff are friendly all of them, special thank to Mrs.Fatouma réservation exécutive Who provide all assistance need
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Assistant Rooms Division Manager, Guest Services / Front Office at Sheraton Djibouti
Responded 1 week ago
Dear achwaka2021, We appreciate your time and effort providing us with your comments on Sheraton Djibouti Tripadvisor page. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Djibouti and we hope you choose to create more memories here whenever your travels bring you back to Djibouti. It is great to see that Fatouma did a great job and provided an excellent service to you during your stay. Thank you for staying at the Sheraton Djibouti and we hope you choose to create more memories here whenever your travels bring you back to Djibouti. We are looking forward to seeing you back. Yours Sincerely, Yunes Alamodi Assistant Rooms Division Manager Sheraton Djibouti yunes.alamodi@sheratondjibouti.com
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Ahmed K wrote a review 3 Sep
1 contribution
Nice view and good service thank you for Fatouma reservation executive ,zouber,they are friendly helpful customer assistant very professional and Mohammed Elmi,Farhan Mohmad pasto badeh are also professional
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Date of stay: September 2021Trip type: Travelled on business
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Response from Assistant Rooms Division Manager, Guest Services / Front Office at Sheraton Djibouti
Responded 1 week ago
Dear ahmedkW5508JW, We are glad to hear that you had an enjoyable experience during your stay with Sheraton Djibouti. It is our pleasure to know that our associates did provide an excellent service to our valued guest like you. Kindly, be assured that we have shared your positive comments and feedback with the entire hotel team, and especially, Fatouma, Zouber, Mohammed Elmi, Farhan, Mohmad and Badeh for their hard working to ensure you had a pleasant stay with us. We are looking forward to seeing you soon. Kind Regards, Yunes Alamodi Assistant Rooms Division Manager Sheraton Djibouti yunes.alamodi@sheratondjibouti.com
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Scott M wrote a review 3 Sep
4 contributions
I stayed in the Djibouti Sheraton for a week while working in Djibouti. I was met by Warsama who is a guest services guy, and he was extremely attentive during the entire stay. I was given a newly renovated room on the first floor which was very nice, but ongoing renovations on the second floor resulted in a great deal of noise. Warsama facilitated a move to the 6th floor for me, and although the room was older, it was nice, and offered a fantastic view of the beach and ocean. The hotel offers an executive lounge which I took advantage of every night, and once again received outstanding service from Mahmoud who was on duty there each night. All in all it was a good stay, made all the better by outstanding service from the staff.
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Date of stay: August 2021
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Trip type: Travelled on business
Room Tip: As of September 2021 high floors are quieter as they are further removed from construction noise...
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Response from Assistant Rooms Division Manager, Guest Services / Front Office at Sheraton Djibouti
Responded 1 week ago
Dear B2585UZscottm, We appreciate your time and effort providing us with your comments on Sheraton Djibouti Tripadvisor page. Please note your feedback has been shared with the hotel team, and especially with Warsama who ensured that your stay was as comfortable as possible. It is a critical way of understanding how we can continue to deliver great experiences in the future to our valued guests like you. Thank you for staying at the Sheraton Djibouti and we hope you choose to create more memories here whenever your travels bring you back to Djibouti. We are looking forward to seeing you soon. Best Wishes, Yunes Alamodi Assistant Rooms Division Manager Sheraton Djibouti yunes.alamodi@sheratondjibouti.com
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Garrett T wrote a review Aug 2021
Doha6 contributions1 helpful vote
A nice place to come after an exhausting day at work. Said always takes of us, he is the best! The burger and cabra roll are pretty good and a secret tip, if you are a guest, is to order the cheese platter from room service and have them bring it downstairs!
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Date of stay: August 2021Trip type: Travelled on business
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Response from Assistant Rooms Division Manager, Guest Services / Front Office at Sheraton Djibouti
Responded 2 weeks ago
Dear Garett, Thank you very much for your recent review. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please be informed that we have shared your positive feedback with the entire hotel team especially Said in order to continue doing the great job. Once again, we would like to thank you for staying with us and we hope to see you very soon. Best Wishes, Yunes Alamodi Assistant Rooms Division Manager Sheraton Djibouti yunes.alamodi@sheratondjibouti.com
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Frequently Asked Questions about Sheraton Djibouti
Which popular attractions are close to Sheraton Djibouti?
Nearby attractions include Place Menelik (1.5 km) and L'ÉLIXIR parfumerie (1.3 km).
What are some of the property amenities at Sheraton Djibouti?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sheraton Djibouti?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Djibouti?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Djibouti?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Sheraton Djibouti?
Conveniently located restaurants include La Chaumière, Saba, and Kokeb.
Are there opportunities to exercise at Sheraton Djibouti?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sheraton Djibouti have an airport shuttle?
Yes, Sheraton Djibouti offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Djibouti?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Djibouti offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Djibouti?
The staff speaks multiple languages, including English, French, and Arabic.