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Victoria Falls Safari Lodge

Stand 471 Squire Cummings Ave, Victoria Falls 263 Zimbabwe
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Traveller (1693)
Dining (136)
Pool & Beach (98)
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About

#11 of 24 hotels in Victoria Falls
Location
Cleanliness
Service
Value
Travellers' Choice
Voted the best Safari Lodge in Zimbabwe for 23 years running, the world-famous Victoria Falls Safari Lodge offers easy access to the iconic Victoria Falls, coupled with a wildlife experience that is truly unrivalled. Now in its 25th year of welcoming guests, the Lodge is built on a plateau overlooking the Zambezi National Park with endless unspoilt views to the horizon, just four kilometers from the Falls. This is the only sunset facing hotel in Victoria Falls, and the newly-renovated rooms and balconies are built up above a central waterhole which attracts herds of buffalo, elephant, giraffe, zebra, as well as night-time predators, such as lion and leopard. Our warm and personable staff are our greatest pride. Past guests frequently comment on our team's sublime hospitality and seamless delivery. The main areas of the lodge, such as the MaKuwa-Kuwa restaurant and the homely Buffalo Bar, are rich in ambience and also overlook the central waterhole, where drinks and dinners are often shared with wildlife meandering down to the water each day to quench their thirst.
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Property amenities
Free parking
Free internet
Pool
Free breakfast
Entertainment staff
Evening entertainment
Babysitting
Kids pool
Secured parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Walking tours
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Mosquito net
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Room service
Minibar
Walk-in shower
Complimentary toiletries
Safe
Seating area
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
Park View
Languages Spoken
English, Afrikaans
2,852Reviews55Q+A100Room tips

Reviews
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Seema C wrote a review 9 Apr
10 contributions
THIEVES!!!don't ever book with this hotel. They stole our luggage and covered it up! We booked as a family of 4. We arrived at the hotel with no luggage. 24hrs later the hotel convinced us to let their driver pick up our luggage. Between the airport and the hotel there was about 10kgs stolen from our already opened bags which had 7kgs missing. It's been 2 weeks. The hotel especially the GM Victor Saurombe has been most unhelpful. He is too busy covering up the theft of his staff. Now stated there is a glitch and cannot provide us with any security footage which I asked for weeks prior. This is not a secure hotel. There is zero security. Very unhelpful, unsafe. Denying any wrong doing!!! And failing to accept any responsibility yet zero help!!!no compensation provided and we are 2 weeks in!!! Don't book here!
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Date of stay: March 2024
Value
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Don't book here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Inno Mtero, Sales at Victoria Falls Safari Lodge
Responded 6 days ago
Dear Mrs Shah The team at the Victoria Falls Safari estate are exceptionally proud of the legacy and reputation that has been built up over the last 30 years. This has come about through the passion and service ethic that all members of our team have become synonymous with. This does not mean that we take our guests and service delivery for granted. To the contrary, we strive to create a lifetime experience for every guest that we come into contact with. Do we always get it right? No, but where we have provided a poor service or have underdelivered in terms of meeting an expectation, we take responsibility and seek ways of offering a solution. There are however areas that fall outside of our influence, and in these instances the best we can do is offer our assistance in supporting our guests. Luggage that goes missing off an aircraft is one of those areas where all that we can do is to assist in communicating with the relevant parties in an attempt to facilitate the repatriation of the missing items. It is disappointing to read this review, especially in terms of the unfounded allegations that have been levelled against staff that went above and beyond the call of duty to assist in an issue that was not directly related to the hotel. We take guests’ reviews seriously, and the experiences of our guests are scrutinised to seek opportunities to make improvements to our products. Criticism is not always easy to accept, but when it is levelled constructively, there is generally an opportunity for improvement. Reviews that are motivated by an attempt to cause reputational damage are fruitless. Any reasonable traveller reading this review will appreciate that the hotel cannot be held accountable for luggage that went missing from an aircraft. Rest assured that we will continue to strive to deliver the exceptional service that we have become known for. Yours faithfully Andy Conn – Group Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jill M wrote a review Mar 2024
Leeds, United Kingdom4 contributions6 helpful votes
Just spent three nights here at the end of our South Africa adventure. Starting in Cape town and travelling through the garden route. What a way to end our holiday. The rooms, food and staff are amazing. The watering hole is such an emotional experience and the conservation of the Vultures is a remarkable thing to see. We did a trip to the falls and our personal guide Cossam was not only very knowledgable but interesting with a really good sense of humour. He gave us a very good insight into the area and history down to the minutest detail. Would also recommend the helicopter trip and the sunset cruise. All very good value for money.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from VFSL GM, General Manager at Victoria Falls Safari Lodge
Responded 1 week ago
Good day to you, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you had the best holiday ever and that you enjoyed every aspect of your stay with us. We are glad to hear that you found the waterhole experience emotional and that you appreciated our efforts in vulture conservation. It’s always rewarding to know that our guests value the conservation work we do. We will definitely pass along your compliments to Cossam for providing you with a memorable guided tour. We look forward to welcoming you back on your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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trol2024 wrote a review Mar 2024
Harare, Zimbabwe1 contribution
My stay at VFSL was amazing, the staff, ambience, location, the quality of room service and the general service were top notch. I would highly recommend it to anyone seeking a real safari experience. Watching the animals at the watering hole, the feeding of the vultures and learning more on why they are being conserved was such an eye opening experience. My stay was worthwhile and so refreshing.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from VFSL GM, General Manager at Victoria Falls Safari Lodge
Responded 1 week ago
Good day to you, Thank you for taking the time to share your wonderful experience at VFSL! We are glad that our staff, ambience, location, room service, and overall service met your expectations. It’s wonderful to know that you enjoyed the entire safari experience, including watching the animals at the waterhole, witnessing the feeding of the vultures, and learning about conservation efforts. We appreciate your recommendation and look forward to welcoming you back for another refreshing stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Quest564868 wrote a review Mar 2024
4 contributions1 helpful vote
One of the best hotels in Victoria Falls. The property is sensational with stunning views of the watering hole and of all of the Victoria Falls region. It's a tranquil place allowing you to immerse yourself in nature and the animals around you. The room are comfortable and absolutely beautiful. The customer service was exceptional with every whim catered to promptly. Thank you so much!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from VFSL GM, General Manager at Victoria Falls Safari Lodge
Responded 2 weeks ago
Good day to you We are delighted to hear that you had such a wonderful experience at our hotel in Victoria Falls. Providing exceptional customer service and creating a tranquil environment for our guests to enjoy nature is our top priority. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for choosing to stay with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hazel R wrote a review Mar 2024
London, United Kingdom49 contributions38 helpful votes
+1
This hotel is beautifully situated, with fantastic views from all of the balconies, restaurant and bar overlooking the surrounding area and watering hole, where you have a chance to see animals (we saw impala and zebra). The staff are welcoming, friendly and treat you like royalty. We sadly could only stay for one night so I cannot comment on dinner, but the breakfast options were excellent. The hotel is perfectly situated for trips to the Victoria Falls. One tip - take sufficient USD in cash to settle your expenses or purchase items at the lovely gift shop - there was a problem with the network when I was checking out and some guests did not have cash easily accessible.
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Date of stay: February 2024Trip type: Travelled solo
Room Tip: Take sufficient USD in case there are issues with the card machines connecting to the network....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from VFSL GM, General Manager at Victoria Falls Safari Lodge
Responded 4 Mar 2024
Dear Hazel Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed the beautiful location, fantastic views, and the opportunity to see animals from the balconies and the waterhole. It is wonderful to know that our staff treated you like royalty and that you found the breakfast options excellent. We apologize for any inconvenience caused by the issue with the network during check-out and appreciate your understanding. Your feedback is valuable to us, and we hope to welcome you back for a longer stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Olivia C wrote a review Feb 2024
3 contributions1 helpful vote
Staying at the lodge located at the edge of a national park was the most amazing part of my 2.5 week trip in Africa. During breakfast, we watched a family of 9 giraffes cross the savannah with binoculars over coffee. The daily 1pm vulture feeding programme which was absolutely magical. An evening where we watched a group of wild boars and piglets from our balcony. Then there was the glorious sunset as we enjoyed beers at the bar. One caveat of being close to nature is the abundance of mosquitoes. Beds are covered with mosquito nets but these pesky bugs will find a way to you if you're not careful enough. Do apply the provided insect repellent cream to exposed body parts before going to bed if you do not wish to be covered in bites in the morning. When we stayed in the lodge, only one restaurant was available for our breakfast, lunch and dinner. It's worth exploring the nearby restaurants for a different experience if you're in the lodge for a few days. Otherwise the hospitality team is also well trained and always happy to assist.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: One needs to be physically mobile to fully enjoy Zimbabwe. There's also a lot of bugs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from VFSL GM, General Manager at Victoria Falls Safari Lodge
Responded 4 Mar 2024
Dear Olivia Thank you for sharing your wonderful experience at our lodge. We are thrilled to hear that you enjoyed the unique wildlife sightings and magical moments during your stay with us. Our team takes pride in providing exceptional service, and we are delighted to hear that they succeeded in doing so. We have taken note of your concern about the dinning options and I am happy to say The Boma restaurant is also open for lunches and of course the dinner and drum show. Yet its great to explore other options around town. Thank you for choosing to stay with us, and we hope to welcome you back for another unforgettable experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ngumb42 wrote a review Feb 2024
1 contribution
We booked the suites but unfortunately we really never got to enjoy our anniversary as we had a snake in our suite which just changed everything for us. We never got to relax as we spent our time chasing the room change and trying to check up with the activities. Due to sleeping at ams on the day we saw the snake and the first manager we called didn’t really care as he just told us lie about moving us. Next day we come back from our activities only to find out he never told his colleagues but thank god for Gidson Ncube who sorted everything for us. But the never really got to enjoy our stay with the way we were excited before
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from VFSL GM, General Manager at Victoria Falls Safari Lodge
Responded 4 Mar 2024
Good day to you We are deeply sorry to hear about your unpleasant experience during your anniversary stay at our suites. The presence of a snake in your suite is certainly not the kind of memory we want our guests to take away from their special occasions. We sincerely apologize for the inconvenience and distress this incident caused you. Its rare to have such incidents even outside the rooms. Rest assured, we have taken immediate action to ensure that such incidents are handled promptly and efficiently in the future. We are grateful for the assistance provided by Gibson in resolving the situation for you. Your comfort and safety are our top priorities, and we are glad that Gibson was able to assist further. Wishing you all the best in this year after celebrating your anniversary.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bev p wrote a review Feb 2024
Vancouver, Canada36 contributions10 helpful votes
Welcome to Victoria Falls. Be ready to get out the cheque book. Hotel is great but the town is expensive. $50 to visit the falls. Great resort. Food is good. Prices here for the food are good. Great bar. Lovely pool. Staff very helpful. Did a sunset cruise and was fine. You have a choice of standard or deluxe. Did the deluxe but would have done standard. We were taken to the airport. This is a great place to stay but Victoria Falls has much to offer but it is expensive.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Would stay again.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from VFSL GM, General Manager at Victoria Falls Safari Lodge
Responded 4 Mar 2024
Good day to you Thank you for choosing to stay with us and for sharing your feedback. We are delighted to hear that you enjoyed your time at our resort and found our staff helpful. We have taken note of your comments on pricing in town and we appreciate that you found our prices at the Lodge to be fair. Your feedback is valuable to us, and we hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Finn j wrote a review Feb 2024
4 contributions
Together with my family I had a 3-nights stay at Victoria Falls Safari Lodge. We enjoyed our stay to the fullest. A beautiful lodge with a fantastic view, a service-minded and friendly staff and delicious, tasty food. Thank you to everyone for making our stay a memorable experience – including the guide who was in charge of the vulture feeding.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from VFSL GM, General Manager at Victoria Falls Safari Lodge
Responded 4 Mar 2024
Good day to you, Thank you for choosing Victoria Falls Safari Lodge for your family getaway. We are delighted to hear that you enjoyed your 3-night stay with us and that our lodge, staff, and food exceeded your expectations. Our team takes great pride in providing service with a smile and ensuring that our guests have a memorable experience. It’s wonderful to know that you appreciated the fantastic view and found our staff to be service-minded and friendly. We are thrilled that you enjoyed the delicious and tasty food offerings during your stay. Your kind words are truly appreciated, and we look forward to welcoming you back for another unforgettable experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AonMileFailte wrote a review Feb 2024
Alexandria, Virginia319 contributions44 helpful votes
+1
A first time trip to Zimbabwe and I could not be more pleased with our stay. We had a 2 bedroom suite for 5 and it was a lovely place, minus the bugs but it is Africa. We got to see animals daily from our room which was exciting. The helicopter ride over Victoria Falls was fanatic! We did a guided walking tour of the Falls with a wonderfully friendly and knowledgeable man named from Cossam from the VFSL. He knew all of the plants and birds we asked about on our tour and gave us a great deal of history with the falls and the various sections. The evening dinners watching the watering hole were a highlight and a true delight. The Vulture Culture lunch is a must as I learned so much about this species during the short presentation before the feeding. The lodge provides shuttles to different areas around town on a regular schedule through the day which is nice to get off properly and explore a bit without having to worry about finding your own transportation. The staff at VFSL is so friendly and welcoming. They truly made our stay pleasant and relaxing. I highly recommend this lodge to anyone wanting to visit Victoria Falls!
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Date of stay: February 2024Trip type: Travelled with friends
Room Tip: Take advantage of the free shuttle service and excursions. There is plenty of parking but they...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from VFSL GM, General Manager at Victoria Falls Safari Lodge
Responded 4 Mar 2024
Good day to you Thank you for choosing to stay with us during your first trip to Zimbabwe. We are delighted to hear that you had a lovely experience at our lodge and enjoyed the 2-bedroom suite, exciting animal sightings, helicopter ride over Victoria Falls, guided walking tour, and evening dinners watching the waterhole. We are thrilled that our staff’s friendliness and welcoming demeanour contributed to making your stay pleasant and relaxing. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Victoria Falls!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$432 - $712 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria falls safari hotel victoria falls, victoria falls safari lodge
LOCATION
ZimbabweMatabeleland North ProvinceVictoria Falls
NUMBER OF ROOMS
72
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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VICTORIA FALLS SAFARI LODGE - Hotel Reviews & Price Comparison (Zimbabwe) - Tripadvisor

Frequently Asked Questions about Victoria Falls Safari Lodge
Which popular attractions are close to Victoria Falls Safari Lodge?
Nearby attractions include Victoria Falls (2.9 km), Devil's Pool (7.3 km), and Savannah Adventures Safaris (2.7 km).
What are some of the property amenities at Victoria Falls Safari Lodge?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Victoria Falls Safari Lodge?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Victoria Falls Safari Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Victoria Falls Safari Lodge?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Victoria Falls Safari Lodge?
Conveniently located restaurants include Dusty Road Township Experience, Golden Leaf, and The Cassia Restaurant.
Are there opportunities to exercise at Victoria Falls Safari Lodge?
Yes, guests have access to a pool during their stay.
Does Victoria Falls Safari Lodge have airport transportation?
Yes, Victoria Falls Safari Lodge offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Victoria Falls Safari Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Does Victoria Falls Safari Lodge offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Victoria Falls Safari Lodge?
The staff speaks multiple languages, including English and Afrikaans.