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#51 of 783 hotels in Marrakech
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Nestled in a natural landscape of 231 hectares of palm, olive and orange trees, lying in the shadow of the snow-capped peaks of the Atlas Mountains, Fairmont Royal Palm is the ultimate oasis of luxury, style and adventure, located only twenty minutes from the vibrant medina of Marrakech. The hotel features opulent guest rooms, suites and villas overlooking our 18-hole Golf Course and the Atlas Mountains. Indulge in one of our six eclectic restaurants and bars offering local and international cuisine, a 2,000 sqm swimming pool, and a 3,500 sqm Spa offering the ultimate escape and relaxation. The Kids' Club promises our little ones a world of discoveries and the Fitness Centre ensures you to remain fit while on the road. Whether you are here for a private getaway, family treat, business retreat, fine tuning your Golf swing, or exploring the wonders of Marrakesh, Fairmont Royal Palm promises to turn your Moments into Memories.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
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Nestled in a picturesque setting, the Fairmont Royal Palm Marrakech is celebrated by guests for its opulent amenities and vibrant atmosphere, complete with live music and authentic entertainment. The spacious, clean rooms with luxurious touches receive high marks, though some guests have pointed out wear and room service issues. Despite its serene location, a few travelers find it too remote.
Attentive and professional staff add to the hotel's appeal, although occasional lapses in service have been noted. While the overall experience is deemed luxurious, some reviewers consider the costs steep and question the value.
Location
Remote
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Lavish
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Beautiful architecture, interior design and landscaping. The staff are wonderful - very professional and helpful yet friendly and always smiling. We stayed for 7 nights and hope to return. The golf course which we played 3 times and the practice facilities were well maintained and very scenic and a great golf club for post round beers! We enjoyed all the restaurants with the live music and the cocktail bar with their Dj. Because it was January it was lovely to have real fires lit in the evenings - very cosy. The food from breakfast to evening meals was excellent. The only thing I'd change would be to be able to sit in the Mexican restaurant, Domo, in the evening for a change of ambience;( because the hotel was quieter in January the Mexican menu and International menu were both available but in the International restaurant only). Highly recommend the Moroccan restaurant upstairs which is beautiful and has a real fire - we ate there 3 times. This hotel ticked all the boxes for us - lovely food, service and ambience. We hope to return.
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Date of stay: January 2023Trip type: Travelled as a couple
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Response from Mariama Bahi, Other at Fairmont Royal Palm Marrakech
Responded 23 Jan 2023
Dear fbusa, Thank you for your complimenting review on TripAdvisor. We are very happy to read that you had a great time at our hotel, and our products and services were meeting your expectations. Positive comments are very motivating for our teams as it helps us in continuing to strive for excellence in everything we do. We are also delighted to read that you will be returning, we certainly look forward to welcoming you back. Yours Sincerely,
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We went on a family trip for a week this month of February.
To be noted that we have been lucky enough to travel all over the world and experienced some amazing destinations with premium service.
We would like to say how outstanding the Fairmont Hotel is. In terms of service and attention to our well being, this was the best experience we have ever had in our life. Staff hotel from the cleaning crew, passing by the gardeners, to the restaurant and management team, we felt all along the way so special and enjoyed every single minute of it.
The food is exceptional. The pool is amazing and the staff again ******.
You have exceeded all of our expectations for our wedding anniversary.
Thank you again and special thanks to Soltane and Soufiane from the cleaning crew who took special care of us during out stay.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A-Salibi, Directeur général at Fairmont Royal Palm Marrakech
Responded 18 Feb 2020
Dear valued Guest, Thank you for taking the time to leave such positive feedback on TripAdvisor. We take great pride in delivering the best quality of service to our guests for them to enjoy a faultless experience, and I am so pleased we achieved this during your visit. I will be delighted to share your kind words regarding the exceptional service with Soltane and Soufiane, and we all look forward to welcoming you back to stay with us again very soon. Kind regards, Afif Salibi General Manager
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We stayed for 5 nights at the beginning of March in a deluxe suite. The room was good, a separate sitting room, clean, very nice sunny terrace with lounges on one terrace and dining table on other views over the garden and mountains. All as described on the website. A slight disconnect between room service and HK. Room service items stayed around for days, not cleared by HK. Not sure how that works. All the staff without exception were very friendly and eager to please. There was plenty of space around the pool area lots of loungers and umbrellas. We ate in all of the outlet’s food generally very good and service excellent, all but a little expensive adding on tax and service each time. Especially the wine, all the cheaper options on the list were out of stock in the outlets. We chose to go out of school holidays this made little difference. There were a lot of children staying I would guess 50 % of all parties had pushchairs and toddlers. Breakfast was a bit of a warzone with the toddler's noise and running around. Breakfast was a disappointment. Pastries and bread were exceptionally good. Cappuccinos were consistently perfect. Cooked options on the buffet were disappointing. However, we asked for things to be cooked fresh which they did without hesitation. With the space available we could move to avoid the noise of the toddlers around the pool. We could go back to our terrace which was quiet. Not sure why the hotel doesn’t have an adult only area by the pool. There is enough space to have a children's area and adult-only area at one end. The bus was good, and we used that and towards the end went out each night to restaurants in town. We found a couple which was great and very good value, just a short walk from where the bus stopped. On balance would we return… possibly + room lovely + service excellent – F&B expensive – lots of toddlers.
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Date of stay: March 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A-Salibi, Directeur général at Fairmont Royal Palm Marrakech
Responded 17 Mar 2020
Dear valued guest, Thank you for taking the time to share your feedback on TripAdvisor. I am happy to read that you had a pleasant overall experience. I am however sorry that the breakfast did not meet your expectations and also for the lack of communication you felt between our teams. Rest assured that your comments have been shared with our department heads and strict improvement measures have been initiated. Thank you for choosing the Fairmont Royal Palm and we all look forward to welcoming you back soon. Kind regards, Afif Salibi General Manager
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Nestled in a natural landscape of 231 hectares of olive , orange & palm trees, at the base of the snow-capped peaks of the Atlas Mountains, Fairmont Royal Palm is the ultimate oasis of luxury, style , adventure & modernity It is near the vibrant medina of Marrakech, away from the hustle bustle of the city in a quiet location . The hotel features opulent guest rooms 157, in124 units comprising of suites and villas overlooking our 18-hole Golf Course and the Atlas Mountains
You have a choice of over 5 restaurants and bars offering local and international cuisine, a 2,000 sqm swimming pool. A 3500 sq mts spa with out of the world experience offering the ultimate escape and relaxation. The Kids' Club promises keeps our little ones in their own world s and the Fitness Centre ensures you fitness at all times from 7 am to 8 pm
.Explore the wonders of Marrakesh, but stay at the Fairmont Royal Palm , which promises to turn your Moments into Memories
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Date of stay: March 2020
Value
Location
Service
Trip type: Travelled on business
Room Tip:all rooms are over 72 sq mts and very large and quiet , a very peaceful setting
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A-Salibi, Directeur général at Fairmont Royal Palm Marrakech
Responded 10 Mar 2020
Dear valued guest, Thank you for sharing such a wonderful description of our resort on TripAdvisor. I am delighted to know that you appreciated all of our services. Thank you for staying with us and we look forward to welcoming you back soon. Kind regards, Afif Salibi General Manager
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My husband and I spent 2 weeks at the Fairmont from February 20th 2020 - The hotel is spotlessly maintained, the staff are helpful and very polite and more importantly friendly and cheerful. The breakfast is really lovely and we found Soltan very professional and effecient. The breakfast manager was also very welcoming and charming. The food in the international restaurant was also very good. the golf course was an oasis of green and a joy to play. The golf staff were extremely pleasant and helpful. The pool at the golf and country club was a haven of peace. Food at the golf club was also delicious. Tthe hotel is only 30 minutes from the airport and also the same distance to the main attractions in Marrakech. I would not hesitate in recommending this hotel. If you want a quieter time, avoid french school holidays.
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Date of stay: February 2020
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Response from A-Salibi, Directeur général at Fairmont Royal Palm Marrakech
Responded 10 Mar 2020
Dear valued guest, Thank you for taking the time to share your feedback on TripAdvisor. I am delighted to read that you had a wonderful stay and appreciated all of our services. We take great pride in delivering the best quality of service to our guests for them to enjoy a faultless experience, and I am so pleased we achieved this during your visit. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Best regards, Afif Salibi General Manager
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5 night stay with my wife 4yr old boy and 2 year old daughter.
Pros: Exceptional service, and the 24hr WhatsApp concierge was really the height of convenience. Beautiful property - I don’t think I’ve ever said that about a relatively modern hotel construction, but this was spectacular. Very friendly and easy for the kids, but without turning in to a hectic family only resort. A couple without kids would have just an enjoyable stay. Peaceful and calm, incredible scent of neroli throughout and no crass music being pumped through speakers… Our suite was expansive, really interesting and actually quite beautiful. The staff were amazing. We actually had a small car accident and they handled everything for us, staying on the phone to translate and sending a car to bring my wife and kids home while I dealt with the insurance company.
One of the most sophisticated hotels I’ve stayed in.
Cons: The food, unfortunately, was bland. It wasn’t bad food, just completely uninspiring. You pay for quality in terms of accommodation, and that’s fair, but the food was also expensive for nothing special. It’s not a place you can just walk out of to explore marrakech, but in fairness they don’t claim to be, so this isn’t really a big con, just a point worth noting. A short taxi solves the issue!
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Date of stay: May 2022Trip type: Travelled with family
Room Tip:Stay here, you won’t be disappointed.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenza Benabderrazik, Autre at Fairmont Royal Palm Marrakech
Responded 6 Jul 2022
Dear Roam Needless to say, we were flattered by your choice of headline for your posting on TripAdvisor. We are always warmly touched when our guests’ overall experience is similar to what you described! We appreciate you pointing out that the location of the Hotel and service are what make Fairmont Royal Palm your home away from home. The fact that you find the rooms well-appointed, and comfortable is equally important. You indicated that you found the rooms beautifully appointed, with great views, top notch service, and that the staff were impeccable and friendly. Our Front desk team were thrilled that you found that they anticipated all your needs or thoughts and were into the details in handling your car issue , before you even formulated many different requests. This is exactly what we strive to accomplish. Very kindly you pointed out that it is the staff that made the difference with your visit, although you found the Hotel to be gorgeous. We could not be more pleased to see that you remembered to mention so many of those with whom you made not only contact, but had memorable exchanges. It has been a pleasure to walk through your guest experience with us, and truly thank you for taking the time to write. We look forward to a future visit. In the meantime, we all send you our best wishes. Kind regards, On behalf of Chadi Chemaly General Manager
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We’ve decided spontaneously to travel to Marrakech for a Golf and Sun short trip for a week in the beginning of February. We got very lucky with the weather because the temperature rised daily up to 27°C (80°F). From the beginning on we were greeted by a very friendly, smiling, carrying staff whom is always willing to help and tries to guess your needs. In a very short time, the service staff started anticipating my usual breakfast orders or which table with which wine we preferred. Our daily routine and meeting point was the beautiful Lunch restaurant at the pool called L'Olivier where the lovely Mrs. Nadia greeted us with the biggest smile of all. Thanks to her and her service staff we always felt extremely welcomed as if we were on our own terrace. The view from the restaurant over the pool and the golf course in the background is just amazing. The menu is very appealing and the food quality on high standards. The Menu offers a dish for everyone. From the Royal Palm Burger to the Seabream filet with sweetpotatoe mash all dishes are very tasty. I have been at the pool every day and I was happy to be served by Mr. Zakaria who stepped around the corner every time I’ve looked up to order something. Very friendly and quick service. The Moroccan Restaurant and the International Restaurant Le Caravane are excellent and therefor it is highly recommended to stay at the hotel and enjoy the culinary trip. The Valet staff is always on call, quick and very friendly to drive you through the resort where and whenever you want to go.
The Reception staff is slightly to stiff and should get some of the positive energy of their colleagues throughout the outlets since the first impression takes place at the check in. Generally when passing by the front desk smiles are to rare for my taste.
Overall I highly recommend the Hotel and I’m eager to travel again to the Fairmont Royal Palm Marrakech.
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Date of stay: February 2020
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A-Salibi, Directeur général at Fairmont Royal Palm Marrakech
Responded 14 Feb 2020
Dear Valued Guest, Thank you for taking the time to review your experience on TripAdvisor. I am delighted to read that you enjoyed your stay in our hotel and that you appreciated the service and the attention of my colleagues. Nadia and Zakaria will certainly be encouraged by your compliments. I have also well noted your comment regarding the Front Office, and would like to assure you that the needed actions and trainings will be initiated to address your concern. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Kind regards, Afif Salibi General Manager
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This is now a proper Fairmont experience as you’d expect. Brilliant staff, a culture of caring and wanting to help and all in the most amazing environment/ stunning setting.
My two year old daughter was treated like a princess, given balloons and treats every day. My wife and I loved the spacious property, lavish meals (especially the breakfasts), expansive rooms and wonderful service.
This is a very different property to when we visited two years ago. The money had gone into the infrastructure and amazing decor but the staff really weren’t up to the task, there was a culture of saying no to requests, the WiFi didn’t work, power cuts kept happening and the meals were pretty awful. All of that now a distant memory.
On room choice, the deluxe suite was incredible for us. The huge lounge turned into a playroom and the bedroom stayed kids free. The cot even went in one part of the expansive walk in closet without feeling remotely like it was too contained or stuffy to put there. The lawn and outdoor area on the ground floor was brilliant too. When our daughter is a little earlier we would prefer a family suite with a full second bedroom.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A-Salibi, Directeur général at Fairmont Royal Palm Marrakech
Responded 13 Feb 2020
Dear valued guest, I am delighted to read that you had a wonderful stay with us. And I am particularly pleased that you have appreciated all the efforts our teams made in order to improve our services and offer the best experiences to our guests. And thanks to the constructive comments of our guests we will try to continually improve our services so that they are always up to their expectations. Thank you for taking the time to share your feedback with us and we all look forward to welcoming you back very soon. Best regards, Afif Salibi General Manager
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We had a wonderful experience during our stay at the Fairmont. At check-in we were asked if we wanted to upgrade to the Penthouse at a discounted rate. Boy did we appreciate our decision. The Penthouse was the best hotel or resort lodging we have ever experienced. The facilities at this resort our superb and the staff polite and helpful. We enjoyed having breakfast at the restaurant and the servers were attentive and very helpful especially Soltane Hassan. He took good care of us and made us feel special. Overall we had a great time and we will be more than happy to return to this beautiful resort. Well done Fairmont Royal Palm Marrakech!!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A-Salibi, Directeur général at Fairmont Royal Palm Marrakech
Responded 10 Mar 2020
Dear valued guest, I am delighted to read that you enjoyed your suite and appreciated the kindness and helpfulness of my colleagues. Thank you for sharing such positive feedback on TripAdvisor and for staying with us. We all look forward to welcoming you back very soon. Best regards, Afif Salibi General Manager
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The Hotel is located in the mids of a groomed wide palm garden and with own 18 holes golf course. The Junior Suites are very large with all comfort. The hotel is only 20 Minutes from the airport but no noise from airplanes. The whole stuff represents the overwhelming hospitaliy of the hotel. They read you all desires from the lips and make your stay as comfortable as possible. Especially to mention HASSAN and his colleagues from the breakfast service as well as FAISAL from the Al AÏN Restaurant. This restaurant in the traditional marrocan style and food offering became our favorite. With half board booked, you can go to all restaurants and choose from the regular menu card. Only drinks have to be payed.
The hotel is an ideal location for golfing. Besides the hotel’s own golf course there are more courses arround that are quickly reached by shuttle service from the hotel. The Royal Palm Course is well groomed with a lot of palms planted. The fairways and greens were in a very good shape even after a long dry period in Marocco. We stayed 14 Days with the golf packages of 10 greenfees. The only thing to mention for improvement at the golf reception of the Royal Palm course is the reservation of golf carts. We had booked all greenfees including golf cart. But since they actually give out the carts by first come first serve, sometimes no more carts were available at our tee times.
We will come back for sure!
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Date of stay: November 2022
Value
Rooms
Service
Room Tip:The Junior suites on the first floor offer an overwhelming view from the bed to the sunrise...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Marrakech area.
PRICE RANGE
$733 - $1,248 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Royal Palm Beachcomber Luxury Marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
134
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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