El Fenn Hotel
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El Fenn Hotel

Derb Moulay Abdullah Ben Hezzian, 2, Marrakech 40000 Morocco
Traveller (779)
Panorama of the Courtyard Room at the El Fenn
360
Panoramas (13)
Room & Suite (107)
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About

4.5
#182 of 741 hotels in Marrakech
4.9 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
With 41 individually styled rooms and suites, three inviting swimming pools, a 1,300 square metre roof terrace, an indulgent spa with hammam, 2 cocktail bars and 2 restaurants, a stylish boutique - plus a family of resident tortoises - El Fenn is the perfect hotel from which to discover the beauty of Marrakech. Awarded the 2024 Condé Nast Gold List staus - El Fenn’s drama and decorative abundance has earned it a reputation as one of Marrakech’s most beautiful and bohemian hotels. A hidden gem, set in the heart of Marrakech’s medina, the hotel is an oasis of tranquility, boasting photogenic vistas of colonnaded balconies with billowing drapes, foliage-filled courtyards, lantern-lit trails and relaxing nooks from which to soak up the architectural splendor. It is El Fenn’s vast roof terrace that sets it apart. With panoramic views over the Marrakech cityscape, the place for a sunset cocktail, a romantic meal under twinkling lights, or for lounging on the enormous day beds.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Airport transportation
Spa
Rooftop terrace
Baggage storage
24-hour front desk
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Private pool
Plunge pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Shuttle bus service
Car hire
Taxi service
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Pedicure
Salon
Solarium
Concierge
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Bath / shower
Complimentary toiletries
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quirky Hotels
Trendy
Languages Spoken
English, French, Arabic, Italian

Location

Derb Moulay Abdullah Ben Hezzian, 2, Marrakech 40000 Morocco
498Reviews25Q+A82Room tips

Reviews
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Detailed Reviews
ParisKat wrote a review Apr 2021
Indianapolis, Indiana672 contributions151 helpful votes
+1
5.0 of 5 bubbles
This is a tardy review, but I haven’t stopped thinking about how lucky I was to visit El Fenn right before Covid changed the world. I visited El Fenn as part of a girls trip, and stayed for five nights.

My room was absolutely beautiful: stylish furniture, enormous marble bathtub, great light fixtures. One thing I loved was the amount and variety of tea selections that are available in the room. Filtered water was refreshed each day.

The rooftop bar and restaurant was definitely a highlight of the trip. We had breakfast there each day (the shakshuka was sooo good), drinks every night, and a couple of dinners. Loved all of it, especially sunsets and hearing the call to prayer.

Besides taking advantage of the hammam at La Mamounia, we did as well at El Fenn. While the space was small and cozy, the service was great.

Overall, the service at El Fenn was perfect for me. It wasn’t overbearing, but instead was always super helpful whenever I requested anything from help with transportation or restaurant reservations. I can’t wait to return!
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Date of stay: May 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Megan Lloyd Davies, Marketing at El Fenn Hotel
Responded 13 May 2021
We're so pleased that you have such happy memories of a trip before the pandemic! It sounds like you had a great experience with us and we really do hope to see you again the future. We're open for business now and, while it's understandadly quieter than normal for now, we can't wait to see familiar faces back here again. For now, we wish you and yours well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ArchMan510 wrote a review Jan 2020
Zurich, Switzerland470 contributions131 helpful votes
+1
5.0 of 5 bubbles
Didn’t stay at the hotel however went to the roof top restaurant and wow it was a real delight! The hotel is beautifully decorated and a true riad. The food and service was top class with a light healthy fixed menu at a reasonable price. Drinks are also cold. If back in Marrakech we will deff come here again
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EFGuestRelations, Guest Relations Manager at El Fenn Hotel
Responded 17 Feb 2020
Our roof terrace is the highlight of many people's visits to us and we're pleased that you enjoyed yours so much. Sundown with a cocktail in hand is a must! Thanks for taking the time to review.
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Society Jane wrote a review Feb 2020
London37 contributions83 helpful votes
5.0 of 5 bubbles
The only problem with El Fenn is that it is really hard when you have to leave.

We absolutely love this incredible place. We've checked all of bedrooms out over the years and every single one is magnificent. Spacious and incredibly comfortable, they're also stunningly stylish. You just come home and want to redecorate everywhere! (Apparently tadelak walls are really hard to get done in the UK).

There are so many beautiful spaces around the many courtyards and on the huge roof terraces to relax, to swim, to read, listen to the birds and the call to prayer... There is an atmosphere of calm and comfort that has worked it's way into every corner and it is impossible not to be enchanted by it. Shoulders drop, breathing slows and you instantly find yourself relaxing.

The roof top bar and restaurant are the best places in the whole of Marrakech to enjoy a sundowner or a gorgeously-prepared meal and the service is charming.

Can't wait to go back again!
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Date of stay: November 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: choose a room with a pool or tub on it's own private balcony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EFGuestRelations, Guest Relations Manager at El Fenn Hotel
Responded 24 Feb 2020
Aaaaaaaaaaah! Thank you so much! The aim of all the work we do is so that our guests can truly sit back, relax and enjoy. It sounds as if you did all three and we're delighted. See you again soon!
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Raja BK wrote a review May 2021
1 contribution
5.0 of 5 bubbles
El Fenn never disappoints! The location of the hotel, unique design, stunning decor and superb hospitality put this gorgeous “oasis” in a class of its own .I visited last April and was yet again impressed by the exceptional and faultless service . From the moment the door opens, everything is perfect and no detail is left unattended. With very HUGE thanks to Belaid Oubrik and the team for going out of their way to make sure every request was met and for making my 1 week stay truly wonderful. I highly recommend El Fenn for a luxury “home away from home “ experience .The rooftop views of the Koutobia ( especially at sunset) are spectacular too! Can’t wait to be back.
Raja K
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Date of stay: April 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Megan Lloyd Davies, Marketing at El Fenn Hotel
Responded 5 Jul 2021
We have so many visitors who come back to El Fenn and our aim is always to make sure their experience is equalled - if not bettered! - every time. We're so pleased that yours was Raja! Thanks so much for your kind review.
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Liz M wrote a review Feb 2020
Nottinghamshire, United Kingdom57 contributions52 helpful votes
+1
5.0 of 5 bubbles
This was my second visit to Marrakech and first visit to the world renowned El Fenn Riad! It didn’t disappoint. Incredible interiors designed by Willem Smidt, colourful interesting rooms with Moroccan design features. So many beautiful spaces to read a book, daydream, play with the cats it enjoy a cocktail. I booked a large room and had a huge bath, high carved wood ceilings, beautiful wooden doors and everything I could possibly need. Every room is unique and part of the wonderful surprise of checking in is seeing which wonderful room you will be given. Little touches like dried rose petals to add to your bath water, birds and lanterns in the courtyard trees and resident tortoises who freely roam the corridor really add an extra element of magic. The top terrace is the perfect spot for breakfast lunch and dinner, with great views too! Food was delicious - I don’t eat gluten and managed to have plenty at each mealtime. Lots of interesting vegetarian dishes with great flavours as well as plenty for the meat eaters too!
Location is great, close to the square, and the Médina.
Wonderful staff in every area of the Riad, always smiling, friendly and kind.
Yes it is expensive, but if you want to spoil yourselves it is a truly wonderful treat.
This place has captured my heart and a little piece of it will always remain there 💖
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EFGuestRelations, Guest Relations Manager at El Fenn Hotel
Responded 24 Feb 2020
What a gorgeous review! Thank you so much and we loved meeting you. Food queries are top of many people's lists and it can come as a surprise for some that a cuisine so associated with meat is very workable for both vegans and vegetarians. We've also mindful of this when we put our menus together and so pleased that you enjoyed this element of your stay as much as all the others! Thanks so much for the review.
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Peggy W wrote a review Oct 2022
Kronberg im Taunus, Germany28 contributions10 helpful votes
4.0 of 5 bubbles
This is a very beautiful and absolutely unique location - a heaven in the (for us) chaos of the Medina. We liked the beautiful decorated rooms, the patios, which are illuminated with dozens of candles when night comes and the rooftop-bar with view to the Koutoubia Mosque, good drinks and food.
But almost nothing is perfect. In the whole hotel you can't get a bottle of mineral water. They use filtered tap water in the rooms and at the restaurant. We understand the approach to be sustainable, but this water tastes badly of chlorine. Maybe they can find a local producer who offers reusable bottles? Rooms have no locks. We absolutely trust the stuff. But what about the other guests, especially from outside, who visit the rooftop-bar? So you have to put everything in the safe box or take it with you. Food at the restaurant ist good, but nothing special. So in our opinion there is a lot of space for improvement for a hotel of this category.
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Date of stay: September 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kristin D wrote a review Aug 2021
Chicago, Illinois14 contributions
+1
5.0 of 5 bubbles
I know it's expensive, but just book it for one night. You deserve this.
This hotel was the best hotel I have ever been to. It's so much more than a hotel, it's an art museum, a turtle sanctuary, an amazing bar & restaurant, and a water park (they have 4 pools, ones so small they don't even count it on their website, they have so many pools they don't count them all, it's not even that small!)

If you come for one night, they'll let you use the amenities like the pool before and after your checkout, so you can really savor the magic of this place for as long as possible. The spa menu is pretty affordable, considering the room rate (although I didn't have enough time to check it out).

We were upgraded to a bigger room than we had booked, and it was so beautiful! The shower was that wonderful rainfall type and there was a massive tub for relaxing in. The room was just as beautiful as the carefully designed premises, with stunning rugs, beautiful art pieces, and comfy furniture.

The staff here are so helpful! They sent someone to the train station to book our train ticket for us and arranged covid tests right at the hotel for our flight home. Also, I saw on Instagram that they light candles to float in the pool. After dinner, I went to the pool to see it but was disappointed that there were no floating candles. I went to ask what time they'd do it at and when they learned it was my only night visiting they set them up for me! I'm not sure what the schedule is for pool candle lighting, but it seems the night of my visit was not on the schedule, but they did it anyway at my request. They know how to make every guest feel special. We even called them after moving to a different (Re: cheaper) hotel with questions and they continued to help. Then, after we checked out, they sent us three Spotify playlists so we could keep vibing with them!
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Date of stay: August 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emma Lappin, Marketing at El Fenn Hotel
Responded 30 Sept 2021
Ahh what a lovely review, so glad you got to see the candles, they make everything feel so magical. Maybe you can stay longer next time, you'd be so welcome, but in the meantime - keep vibing!!
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jorge M wrote a review Jul 2022
10 contributions1 helpful vote
5.0 of 5 bubbles
This summer we decided to visit Marrakesh for our family summer vacation and stayed in this oasis of hotel
The hotel is wonderful , decorated with great taste and a stunning art collection true the rooms and different
Areas of the hotel .
The rooms are big with very good Acc
And great beds and linnen a thing a really enjoy in my trips
The restaurant has great mix of good Morocan dishes and really nice salads and international food .
All the team was supper helpful at all times , especially Belaid the manager
he made a trip great , always guiding us on what to do and where to dine taking in consideration we had our son 19 year old with us and he always send us to places we really enjoyed .
If we go back to Kesh we will stay in el Fenn again
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Dont take a car
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emma Lappin, Marketing at El Fenn Hotel
Responded 8 Jul 2022
Dear Jorge, What a lovely review, so glad you had the best time and got to see so much of our beautiful city. Belaid is a gem with his incredible knowledge of Marrakech. We really hope to see you again.
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Lana L wrote a review Mar 2021
Ibiza, Islas Baleares, Spain5 contributions6 helpful votes
5.0 of 5 bubbles
From perfect location to the most incredible interiors that have made me fall in love with colour all over again to friendly service, delicious food, and perfect cocktails on rooftop terrace, El Fenn have it all. This incredible riad is extremely photogenic but yet looks even more special and impressive in reality. Another amazing thing is that authenticity of Moroccan culture, art, design and food is honoured here yet it feels modern. El Fenn is one of those places that as soon as you check in you feel like you're at home, atmosphere is relaxed, not overbearing yet you can feel the upbeat of this super cool place.
I am yet to check out and needless to say I cannot wait to come back.
Oh, and turtles roaming on one of patios are just way too adorable...
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Date of stay: March 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: all rooms are unique and beautiful
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Megan Lloyd Davies, Marketing at El Fenn Hotel
Responded 13 May 2021
Moroccan culture, design, food, art and traditions are at the heart of all we do here and we're so pleased that you tapped into all of this during your stay. It sounds as if you had a great time and we're really hoping to see you again soon. The tortoises will be waiting!
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awesomeliz wrote a review Oct 2022
11 contributions9 helpful votes
2.0 of 5 bubbles
This was our third stay at El Fenn and sadly the magic has been lost. We used to love the relaxed and laid back vibe at El Fenn but with the addition of more rooms and more guests laid back has sadly turned into bad service. The hotel itself is still beautiful and the rooms are stunning. The rooftop bar is a gorgeous spot for a cocktail but I’m afraid it ends there. Our room was beautifully decorated but the noise from the bar/restaurant on the top floor was unnecessarily loud and we were woken often by the staff dragging chairs across the floor as they tidied up at the end of the day until around 1am. I am a big fan of Marrakech and don’t mind some noise from the city but this is internal noise…loud music from the bar, rowdy people coming and going and what sounded like staff rearranging all the furniture every night! It is definitely not the relaxed boutique hotel that is was before.

The food at dinner wasn’t great and the service and consistency of breakfast was lacking. The new space downstairs looks lovely but there was only one staff member to serve all the tables and we didn’t receive the bread/pastries/yoghurt etc that comes with breakfast upstairs. Slow inconsistent service was a general theme throughout our stay and not what you would expect from this calibre of hotel.

Maybe we were just unlucky but no-one asked how our stay was and at the end of the trip despite having a £700 credit from the hotel from a previously cancelled trip (due to covid) we weren’t allowed to use this to settle our bill upon checkout…apparently “to be used towards a future stay” only includes accommodation costs and not any of the food/drinks or spa treatments that we purchased whilst we were staying. Sadly we don’t wish to return after this trip and we have been refused a refund.

Do yourself a favour and visit for a drink on the rooftop bar, take some pretty photos for Instagram and stay somewhere else!
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Emma Lappin
18 contributions2 helpful votes
Marrakech is a cosmopolitan city but the medina is certainly more traditional and we believe it’s important to respect that. We’d advise women to cover shoulders and knees if you plan to go out into the souk - particularly during the holy month of Ramadan. But if you’re headed to Gueliz, Hivernage or the Palmeraie, crack out the heels and spaghetti straps if that’s your thing. And as for us here at El Fenn, anything goes, dress up, dress down, it's a home from home here and we want you to feel comfortable, if you love dressing up, we are here to provide the backdrop to a glamorous evening. We look forward to welcoming you.
Cheyenne asked a question May 2023
New York City, New York3 contributions3 helpful votes
Hi There, Which medium rooms would you recommend to stay in? And do the rooms have locks?
Answer from Emma Lappin
18 contributions2 helpful votes
Thanks for answering Josh and Veronica, we couldn't have put it better ourselves. If you would prefer extra security on your door we can provide padlocks.
MarcBRS asked a question Jun 2022
Hanham, United Kingdom667 contributions235 helpful votes
Hello Emma, is it possible to send you an email we are coming to stay July 10th ??? Thanks
Answer from Emma Lappin
18 contributions2 helpful votes
Hello, I'm so sorry I have only just seen this, I hope I'm not too late. Please do send me an email via your booking information email. We are unable to add email links here.
Answer from Emma Lappin
18 contributions2 helpful votes
Hello, the annex medium room is a lovely bedroom, and has the added benefit of a roof terrace and small plunge pool. The marble bathroom is quite stunning as is the detail of the stained glass patio windows that create the most beautiful reflections during the day.
Answer from kate S
Washington DC, District of Columbia64 contributions73 helpful votes
Very quiet. My room overlooked a street, but there was standoff distance so it was light background noise. You'll have a great time!
Andrea S wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"The rooftop is amazing at Sunset"
Read full review
Andy R wrote a tip Apr 2024
32 contributions16 helpful votes
5.0 of 5 bubbles
"Entrance via the shop front but you must book for the roof terrace"
Read full review
Coastal12457047798 wrote a tip Mar 2024
5 contributions
2.0 of 5 bubbles
"Looking at other reviews we must have hit El Fenn on an off day! "
Read full review
Hilary N wrote a tip Feb 2024
Redding, Connecticut72 contributions67 helpful votes
4.0 of 5 bubbles
"If you prefer quiet be sure to reserve accordingly. "
Read full review
Ayche wrote a tip Jan 2024
104 contributions35 helpful votes
5.0 of 5 bubbles
"We stayed in a medium sized room, 36, which had a lovely fireplace and was quiet. Get a guide to show you around."
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Not the right property for you?
There are more places to choose from in the Marrakech area.
ALSO KNOWN AS
riad el fenn marrakech, riad el fenn hotel marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
41
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EL FENN HOTEL - Reviews (Marrakech, Morocco) - Tripadvisor

Frequently Asked Questions about El Fenn Hotel
Which popular attractions are close to El Fenn Hotel?
Nearby attractions include Herbalism Marrakech (0.3 km), Aux Merveilles de Marrakech (0.5 km), and Jemaa el-Fnaa (0.4 km).
What are some of the property amenities at El Fenn Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at El Fenn Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to El Fenn Hotel?
Conveniently located restaurants include Falafel Terrace & Brunch , Bazaar Café, and La Table Du Riad At 72 Riad .
Are there opportunities to exercise at El Fenn Hotel?
Yes, guests have access to a pool during their stay.
Does El Fenn Hotel have airport transportation?
Yes, El Fenn Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Fenn Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at El Fenn Hotel?
The staff speaks multiple languages, including English, French, Italian, and Arabic.
Are there any historical sites close to El Fenn Hotel?
Many travellers enjoy visiting Bahia Palace (1.1 km), Medina of Marrakesh (1.0 km), and Ben Youssef Madrasa (0.9 km).
Is El Fenn Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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