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Kenzi Club Agdal Medina

Snow capped Atlas
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Panorama of the Pool at the Kenzi Club Agdal Medina
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$555
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$392
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About

4.5
#145 of 729 hotels in Marrakech
4.1 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Travellers' Choice
A pioneer in its category. This hotel-club provides a full range of activities together with the best contemporary design by architect Imaad Rahmouni. Modernism and discovery can be shared by families or friends, in one of the best leisure hotels in Morocco, located by the Atlas Mountains, in the middle of 10 hectares centenarian olive trees. Accommodation 9 riads 254 double or triple rooms (32 m²) and 60 suites (53 m²) – all with private balcony.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Aerobics
Kids stay free
Parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Poolside bar
Darts
Entertainment staff
Evening entertainment
Table tennis
Board games / puzzles
Nightclub / DJ
Babysitting
Indoor play area for children
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family
Modern
Languages Spoken
English, French, Spanish, Arabic
9,072Reviews758Q+A100Room tips

Reviews
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Detailed Reviews
Junaid U wrote a review Sept 2022
Harlow, United Kingdom2 contributions10 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Everything is amazing. Food, Kids Club, Swimming Pool and Entertainment Team. Osama in the reception is really understanding and helpful. I would recommend the Family Room. It has two rooms a sitting room and a bedroom with a massive bathroom
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenzi Club Agdal Medina Marrakech, General Manager at Kenzi Club Agdal Medina
Responded 5 Sept 2022
Thank you for your feedback. We are glad that our services have lived up to your expectations. See you next time ! Best regards.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jan d wrote a review Feb 2020
Heerlen, The Netherlands11 contributions6 helpful votes
+1
5.0 of 5 bubbles
Our judgments about kenzi club agdal medina, and their staff and their intertainers in service, First of all we want to thank you all very much for giving us an unforgettable vacation, with which we have been "very satisfied". this is the 2nd time for us in this same hotel, and on our wish list we have "come again" to come to your fantastic hotel. "All staff" really made us feel at home, both at the lobby, the cleaning staff (the little Moroccan young man), delivered fantastic room (119) in a word "AWESOME", The "intertainings group" including "Momo, Racha, Mosef, ect.ect. "AWESOME. we laughed a lot with them. and they involve you in everything, friendly and respect are of paramount importance to them. they all do their best to satisfy everyone. Also the Boy from the Ashraf pool is also very friendly and attentive. as we have said, there are new plans ready to come back. And to enjoy this staff and their crew. "Certainly the intertainers group mentioned.When coming back 🖒🏆🎖🎖🎖🎖🎖
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
K_Btourist wrote a review Feb 2020
London, United Kingdom18 contributions55 helpful votes
4.0 of 5 bubbles
We stayed for three nights through Voyage Prive. We were really impressed with the grounds, they look beautiful and are immaculate. When you walk around the complex it’s lovely hearing the birds chattering away in the bushes. It’s a welcome place to return after a busy day in the Medina.

The staff were all friendly, but Zouhair at reception was an absolute gem. He was so polite, and did everything in his power to make our stay enjoyable such as extending our check out period when my friend had a migraine. It makes all the difference when hotel staff make you feel at home and not just another customer- this is where Zouhair shined. We were sad saying goodbye to him- he represents his hotel beautifully and deserves recognition for going above and beyond. Shukran bsef, Zouhair!

The rooms are well used, although clean, spacious and comfy. It doesn’t feel five star; we had a fridge that didn’t work and the towels were a little well loved. You’re provided with shampoo, shower gel, soap and body moisturiser which was handy.

There are two outdoor pools, so it doesn’t feel crowded. There are also lots of beds by the pool so you’re spoilt for choice.

Themed nights aren’t our thing, although there seemed to be something going on every night. The entertainment staff were friendly, but could be a little over enthusiastic in trying to get you to join in when you were trying to relax by the pool or have an evening drink. They need to understand that declining to join in with activities doesn’t make you “boring”- we’re on holiday and looking to relax!

We took advantage of the city tour arranged by the excursions team. I strongly advise that you ask for Kemal to take you around the Medina. He took us to places you would never find by yourself and was just a lovely, knowledgable guy. When I return to Marrakech, I’ll be contacting him again for more tips on how to enjoy the city.

We ate at the Altas restaurant, which is a buffet. We found that the food was really tasty with a great variety. Each night had a different theme. I particularly enjoyed the variety of Moroccan pastries available. I certainly didn’t feel like I was stuck eating the same thing every day. The waiters are very accommodating and friendly. There always seemed to be food available even if you were hanging by the pool. Cocktails were lovely.

All in all, I would stay again.
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Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendywoo wrote a review Feb 2020
4 contributions10 helpful votes
5.0 of 5 bubbles
Our first time in Morocco and we are in love. The people, the food, the weather, the history and geography are fantastic. The Kenzi Club Agdal Medina was a beautiful hotel where the staff couldn’t do enough to make your holiday the best.

The hotel Atlas restaurant is a superb buffet, with a different theme each evening the Head Chef and his team went beyond excellence to give everyone something delicious to eat. The quality was definitely 5star. We were looked after in the restaurant by Benammar Mohamed who was so lovely and made our stay extra special.

The day and evening entertainment team worked incredibly hard. During the day the classes and activities around the pool were extensive, inclusive and a lot of fun. Ayoub and Racha together with the gentleman who did the morning workout (can’t remember his name) were superb. The evening entertainment was super too.

Our room was a beautiful oasis in Riad Dalia. Spacious and clean and always at the right temperature, we slept so well.

The lobby and the resort grounds were stunning with the most beautifully looked after gardens.

One day it was a bit chilly so we paid the extra to use the spa pool, I also had a massage which was really good and professional. The masseuse quickly found the knots on my back. The gym was great, I used it a couple of mornings.

A couple of other elements that made this hotel ideal was that it was 20mins from the airport and there was a free shuttle bus to Marrakech centre (needed to be booked day before).

We were there for a week and did a couple of outings; a day in the Ourika valley, seeing waterfalls, Berber House and the stunning scenery of the Atlas mountains (note take suitable walking/hiking footwear if taking this trip) We ate Tagine at a riverside restaurant, delicious. We also took a horse drawn carriage around Marrakech. There is still so much to see so will definitely be going back.

Everywhere we went the Moroccan people were so incredibly friendly and welcoming with a great sense of humour. Why wouldn’t they be they live in such a beautiful and bountiful country.

Thank you Kenzi Club Agdal Medina, we’ll be back with the family.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alex L wrote a review Jan 2023
Peterborough, United Kingdom78 contributions48 helpful votes
3.0 of 5 bubbles
This is my second stay at the Kenzi and we went in a more quieter season so the resort was a nice level of busy.

We arrived 20-30 minutes before the end of lunch so we were given out wristbands and told to have some food and then come back and they will check us in.

The restaurant was under renovations so the food choices were more limited compared to last time I was there but still a good selection with a different theme every night and on the days it didn’t rain they had a selection of meat cooked over an open flame.

One of the night it seems they had either a coach trip staying for dinner or maybe they take bookings for people to use the restaurant as it was rammed with the staff struggling to keep up with demand.
We had to share a glass but there was no water or drinks available, and we were advised to go to the bar if we wanted drinks but the bar was unable to provide us bottled water either.
Clean plates were not coming out fast enough and I did not have a knife for the first half of my meal.
I went to get some of the meat from outside and when the chef put some lamb or beef out the crowds would push and grab with their hands and I was left with a bruise from bring rammed into a table and didn’t get any meat.
The staff did their best but they were under prepared for the level of people.

The room was nice and cleaned daily but the shower hose was broken so it would spray the walls when in use.

The entertainment in the evening was slightly limited with it mainly being Kids disco with the same songs every evening which seems to be all in French but I think most kids wouldn’t care as they can just have a dance.

The daytime activities sounded interesting but when asking several members of staff where to go for the shooting and archery we were told they don’t understand English and even after wandering around the site we were unable to find where these activities were held.

Drinks were as expected of an all inclusive but premium drinks could be purchases in the lounge bar which was a very nice atmosphere and I wish we had gone in there earlier in the week.

I would stay somewhere else next time as I feel this visit was not as nice as the first one and that my ability to speak and read French resulted in a much worst service from the resort and the staff.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenzi Club Agdal Medina Marrakech, Directeur général at Kenzi Club Agdal Medina
Responded 2 Nov 2023
Dear Client, Thank you for taking the time to share your feedback regarding your recent experience at our hotel, the Kenzi Club Agdal Medina. Please be assured that we take your remarks very seriously, and we will thoroughly investigate each issue you raised to prevent any recurrence in the future. Your feedback is invaluable in helping us identify areas where we can improve and enhance our guests' experience. We hope to have the pleasure of serving you again in the future and providing you with an even better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
StephenMGBruce wrote a review Jan 2020
Belfast, United Kingdom303 contributions156 helpful votes
+1
5.0 of 5 bubbles
First of all please disregard people’s stupidity in the below comments and reviews. I’m one of the most honest and opinionated people I know ultra fussy. I’ve never been to an all inclusive resort before but this place is fantastic. The staff are so welcoming and helpful. The animation team are amazing and welcoming and provide hours of laughter. This is a popular french destination so yes there are french people. I found the hotel classy the food to a very high standard abundant in choice and quality. The communal areas are spotless and very well kept. As gay travellers we where not subjected to any issues upon check in we where offered one large bed or two small I found this respectful as we where in public areas. The only thing that annoyed me was none of the on-site cash machines would work. Free bus to city centre was handy. I can’t fault this hotel at all and I highly recommended it to all walks of life. We are already planning our return next winter! Thank you to all the amazing staff 🤛
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
123Mtrip wrote a review Feb 2020
London, United Kingdom58 contributions77 helpful votes
4.0 of 5 bubbles
We stayed as a family for my in laws 75 th birthday family celebration

Place is extensive , with 4 pools ( children s with slides , heated outdoor , spa pool and private rooms with shared private pool , couple of bar areas , pool table , basket ball , table tennis , tennis , shooting , all inclusive main restaurant , poolside eatery , entertainment hall with bar , spa , steam room , massage and yoga areas and long gardens .

So quite an extensive area with lots to do or just chill .

Food - being vegetarian , we had choices of North African and Arabian , Italian , Indian vegetarian options .

Drinks - all inclusive had local alcohol included and fresh juice made .

Property was maintained but rooms could be refurbished as it had broken sockets , flushing was an issue with dated bathrooms . Heating room at night was not effective .

Rooms were spacious with garden facing verandah and lovely bird life .

Staff , attentive and friendly and sorted minor issues very quickly . Bar staff by pool with animation team always made effort to speak to you .
Reception were quick , efficient and always with a smile .

Location within 30 mins of airport and 15 mins from the Médina market . Ideal .

We thoroughly enjoyed staying here . Will I recommend ? Absolutely . Will I come back ? Yes of course .
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zoe G wrote a review Sept 2022
Nottingham76 contributions61 helpful votes
4.0 of 5 bubbles
This hotel offers great value for money. The resort is large clean and very tastefully decorated. The rooms are good size and we all slept so well all week. The main pool is large and lively and perfect for families with kids or someone who likes to people watch and isn’t looking to chill.
The food was very good, breakfast lunch and dinner there were so many options and the food was plentiful and tasty. The snack bar offered late breakfast and afternoon burgers and lovely cakes and waffles. My son is a fussy eater and did not struggle at all with the food options here he even tried some new things. The drinks were own brand and I didn’t expect them to be anything but that but they tasted fine (based on what we paid)
The evening entertainment was ok lots of fun dancing and singing for those who wanted it. The animation team work very hard making sure people are happy. The location from the airport and Marrakech is also excellent easy to get about should you want to.
We did have a complaint situation regarding the way some patrons were prioritised over others, at the bar, the way they got their dining tables laid out and got say a bottle of water or a wine when they asked- as far as I am aware you couldn’t pay any additional amount for an upgrade on service to receive this priority and although I believe there were some rude guests at the hotel the staff also favoured certain people over others. The manager did however take our comments seriously and we were happy with the way he resolved this for us so thank you.
On our last day we flew home late and we were given a room to all shower and change free of charge. Again thank you.
A few negatives:
You had to be up pretty early to get a bed but the pool, 9am and they could be all gone. Some people had towels down and they’d vanished at 7am!
The evening bar was a bit crazy, very dark a free for all on drinks and some people got table service and others didn’t. Not sure why.
It helps if you speak a little French but always be polite the staff in all areas work very hard. I do think English people weren’t favoured here for some reason.
We never got enough towels in our room, there was three of us and no matter what we never got 3.
I brought some plastic glasses from home, nothing like the ones the hotel offered and had them in our room. The cleaner (I’m assuming) took them but didn’t clear other glasses. It’s minor but nothing was done when I questioned it with reception
Our room had alot of ants, I felt the room was clean but wondered why daily the ants didn’t go.

Would I visit again, yes. And I would recommend the hotel to others over other hotels Ive stayed in Marrakech if they want a family friendly affordable break

I would visit this hotel again, we had a great week, both of our families and overall it’s a decent hotel.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: If you arrive late at night like we did (after 10pm) there’s now where to eat at this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Empsue wrote a review Feb 2020
Kokkola, Finland5 contributions6 helpful votes
4.0 of 5 bubbles
Travelling with two kids, this was an easy and well-functioning choice for the first half of our stay in Marrakech.

Food
The food was ok, there were plenty of choices. The pizza was the best we have had in a while.

Room
The housekeeping did a good job with cleaning, especially Amal and the male housekeepers who took care of our room. Our kids got sick right after we arrived, so we needed some special care for the first days, and the housekeeping staff helped us kindly.
The room itself was honestly more worn out than we expected and the bed was very hard.

Pools

The tiny children's pool with a slide that was heated well was the best. The kids (ages 4 & 6) enjoyed it a lot.

A good thing is that there are plenty of big sunbeds/booths available all around the pools.

Sadly, the big pool with the slides was way too cold even when the temperature rose close to 30 Celsius degrees.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Itjustme79 wrote a review Sept 2023
14 contributions5 helpful votes
+1
5.0 of 5 bubbles
The Kenzi Club Agdal Medina is a fantastic hotel and catered for all of our needs during our 10 night stay.

We were greeted by the most friendly door staff and as soon as we had checked in we were whisked off to our room on a golf cart and given a tour of the grounds. At this point we both felt instantly relaxed after our flight and taxi journey.

Our room was lovely and spacious and clean to a high standard which was lovely to see. Our patio area overlooked a small garden and the tennis courts which was lovely and quiet.

Our mini fridge already had bottled water waiting for us as well as soaps and shower gels in the bathroom, along with lovely clean towels. The housekeepers were also fab and we had our bed made and clean towels everyday!

We were upgraded to a room for free by a quiet pool up towards the back of the complex so we were very grateful. The quietness of the pool area really was a god send as the other pools were very much more orientated towards families with kids and were very busy and a little noisier.

The restaurant, although very busy, was always well stocked with a huge selection of international cuisines alongside local Moroccan food. We did, at times, feel a little overwhelmed with the choice of what to have but I wouldn’t class this as a negative more a positive to the kitchen staff for their hard work in ensuring that everyone felt catered for.

The bar was always very busy and only a few times did we have to queue. Most of the time however, the bar staff were very attentive, friendly and always made sure we had a drink when needed.

The entertainment was mainly orientated towards the kids but there was karaoke, quizzes and live music a little later that were all fairly good. The entertainment staff catered for French, English and of course Arabic tourists and we didn’t at any point feel left out.

Location wise, the hotel is only a 15-20 min drive from the airport, so ideally located if you don’t feel like a long drive after your flight. The gardens were beautifully maintained and I think we saw (everyday) staff tending to hedges, grass and plants.

The hotel also has an on-site pharmacy/infirmary, laundrette and a spa which we in fact did take advantage of and had a lovely massage on our second day.

So all in all, would I recommend this hotel to others? Quite simply, yes I would. It has everything you need for a fantastic stay. A lot of people have mentioned that they wouldn’t class the hotel as a 5 star. I would agree given UK 5 star standards but if you look at it from a Moroccan perspective, it definitely would come under 5 star quality.

Give it a go and I’m sure you’ll find it as friendly and wonderful as we did.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Learning a little bit of French and Arabic will go a long way!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenzi Club Agdal Medina Marrakech, Directeur général at Kenzi Club Agdal Medina
Responded 12 Sept 2023
Good Morning, Thank you for the fantastic review! We put a lot of effort into making our Product/service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. We look forward to welcoming you among us for another great adventure.
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Report response as inappropriate
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Lnetbastien asked a question Mar 2024
Haute-Normandie, France101 contributions59 helpful votes
Bonjour quelles sont les excursions au départ de l hôtel ?
Answer from Corinne B
Neuilly-en-Thelle, France127 contributions35 helpful votes
bonjour, il y a une navette de l’hôtel qui dépose près de la medina. Le petit déjeuner est international
Smurfy71 asked a question Mar 2024
23 contributions42 helpful votes
Do gentlemen need trousers during the evening for the restaurants?
Yeet H asked a question Mar 2024
Bromsgrove, United Kingdom1 contribution1 helpful vote
Do I need to bring towels for the pool
Answer from Emma Wilson
9 contributions3 helpful votes
The reception give you a towel card when you check in and then you get your towel from the animation hut at the pool
Supratim G wrote a tip 13 Apr
Rotterdam, The Netherlands4 contributions
1.0 of 5 bubbles
"Check A/C is working before travelling. If it is not working, insist on a refund - not being able to sleep is not great."
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Ian L wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"All excellent "
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Sarah L wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Try the wonderful mint tea in the resort! And the fab private bar away from the crowds which you have to pay for but are fab. "
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Joseph Mohammed wrote a tip Mar 2024
Wiltshire, United Kingdom25 contributions2 helpful votes
5.0 of 5 bubbles
"Remember you are in a Muslim country so please respect their views, unlike some ignorant tourists that i heard."
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Trevor L wrote a tip Feb 2024
london1 contribution1 helpful vote
3.0 of 5 bubbles
"Do not pay for any luxury rooms as all rooms are the same as the basic the very poor English spoken I guess the most positive thing is the weather"
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PRICE RANGE
$291 - $435 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kenzi club agdal medina hotel marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
250
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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KENZI CLUB AGDAL MEDINA - Hotel Reviews & Price Comparison (Marrakech, Morocco) - Tripadvisor

Frequently Asked Questions about Kenzi Club Agdal Medina
Which popular attractions are close to Kenzi Club Agdal Medina?
Nearby attractions include Bahia Palace (4.7 km), Jardin Majorelle (7.2 km), and Medina of Marrakesh (6.1 km).
What are some of the property amenities at Kenzi Club Agdal Medina?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Kenzi Club Agdal Medina?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kenzi Club Agdal Medina?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Kenzi Club Agdal Medina?
Yes, free parking is available to guests.
What are some restaurants close to Kenzi Club Agdal Medina?
Conveniently located restaurants include Poka, Lao Marrakech, and Fluffy Restaurant Café.
Are there opportunities to exercise at Kenzi Club Agdal Medina?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Kenzi Club Agdal Medina have airport transportation?
Yes, Kenzi Club Agdal Medina offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kenzi Club Agdal Medina?
Yes, dry cleaning and laundry service are offered to guests.
Does Kenzi Club Agdal Medina offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kenzi Club Agdal Medina?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
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