Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#3 of 84 hotels in Augusta
Location
Cleanliness
Service
Value
From a warm welcome to fond farewell, Comfort Suites® Augusta Riverwatch hotel offers modern all suite accommodations. Our bright and airy suite rooms balance modern form and function in smart ways. Guests can count on ample space for working, relaxing, or getting ready for a new day. Guests can start every day refreshed, energized and ready to go. Along with all of the amenities guests know and expect from Comfort Suites® Augusta Riverwatch, our rooms include: -Uplit headboards -Graphic accent walls -Media panel with 50" Smart TVs -LED nightstand reading lamps Comfort Suites® Augusta Riverwatch is located just off Interstate, with 5 golf courses within 5 miles, you're guaranteed a hole-in-one with our location! Tee off at the Forest Hills Golf Course, Augusta National Golf Course (members only), golf the Patch at the Augusta Municipal Golf Course or visit the River Golf Club. The walkable Augusta downtown is only a 10-minute drive, and you’ll find fun attractions like the Morris Museum of Art, Augusta Museum of History and beautiful and scenic Augusta Riverwalk.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Basing my review from my experience last night August 7 2023.
This is the best hotel in Augusta from the updated rooms to the breakfast to the location to the service from the staff down to the nitty gritty this place is CLEAN! To be honest for a second I forgot I was in a choice hotel.. its glow up is giving Hilton vibes .. def not your average Comfort Suites 10/10 would and WILL BE staying again!
Read more
Date of stay: August 2023
Rooms
Location
Service
Room Tip:Every room is a good room!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I made the reservation through Choicehotel. The hotel was 8 minutes from my Dad's home so the location was perfect. The lobby was beautiful, It was clean and spacious.Rachael, who was wearing mask in observance of the CDC and other regulations, greeted me immediately and acknowledged my Choice hotel status. She was very friendly and I'm sure she was smiling though I couldn't tell, mask you know. My room was GREAT! I reserved a king suite. This was a king suite so large that I thought I was in the wrong room. Not only was it large, it was immaculately clean. The king sized bed was very comfortable and made me realize that indeed it was time to get a new mattress at the house lol. The suite was comfortable and spacious, I did not feel closed in. It was great. Due to the regulations there was no breakfast, correction, there was no usual sit down breakfast. They provided bagged breakfast...grab and go. It had muffins, Danish, a breakfast bar and fruit. I was given two bags. I was full from the first bag and so the second bag was lunch.
All the staff I encountered from Rachael at the front desk to housekeeping to food service were friendly and all smiles and appreciative as I appreciate them. I have been a Choice Member for a few years and have stayed at a good number of Choice Hotels. This one has been THE BEST so far and when I come back to Augusta, you will find me staying at the Comfort Suites on Riverwest!
Read more
Date of stay: April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nand Verma, General Manager at Comfort Suites Augusta Riverwatch
Responded 6 Jul 2022
Thank you so much for taking the time to leave us such a kind review and we hope to see you back again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Both rooms I have stayed in here have been very clean along with clean breakfast area. Very professional customer service, good variety of breakfast daily. The occasional dinner is served with a small variety of beers and wine, and can be very helpful instead of having to cook
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nand Verma, General Manager at Comfort Suites Augusta Riverwatch
Responded 6 Jul 2022
Thank you so much for sharing your experience with us. We hope to see you again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Husband an I stayed two nights while visiting family. We were greeted by a front desk clerk who was very rude from the start. After checking in and looking at the room, which was fine, we went to check out the pool area. This was the main reason we chose this hotel because the pool area was open for use. The area was unkept and water did not look clean. The next day I went to sit by the pool (never got in water) and every chair and trash was still in the same place so no one had done any maintenance that day. I asked the same front desk woman if I could get fresh towels and service in the room and was told there were two signs on the check in desk (one on left on on right) at check-in stating you had to request a service for room a day prior. I then told her I had checked in in the middle with no sign and was told I could have clean towels when some came out of laundry. Maid on l send someone to check room...never a returned phone call. On the positive breakfast attendant was super nice! Wouldn't stay again.
Read more
Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nand Verma, General Manager at Comfort Suites Augusta Riverwatch
Responded 6 Jul 2022
Thank you for reaching out to us. We’re sorry to hear you had a frustrating experience and appreciate you bringing this issue to our attention. Please feel free to contact us for any additional comments.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has to be the dirtiest hotel I have ever stayed in. I will start with the couch in the room, it was so dirty I had to go and get sheets in the lobby to cover the couch to even sit on it. Second the pool was trashed, hair floating in the water, band-aids on the deck, cups and bottles on the ground along with masks. The bed skirt had a discussing stain on smeared on it and the bathroom was just bad! The shower curtain had mold all over it and the floor was dirty and had hair on the ground. The microwave was dirty and the night stand made me want to throw up in my mouth! When you go to lay on the bed you rolled to the center, So uncomfortable. The only reason we stayed and didn't ask to changed rooms was we would not have been refunded our money and when I checked in I heard the lady at the desk tell a gentleman that they were full and had no available rooms. I now know I will never stay in another Comfort Inn Suites EVER again. I don't care if they are all owed by different people, this experience was the nail in the coffin.
Read more
Date of stay: June 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nand Verma, General Manager at Comfort Suites Augusta Riverwatch
Responded 6 Jul 2022
Thank you for reaching out to us. We’re sorry to hear you had a frustrating experience and appreciate you bringing this issue to our attention. Please feel free to contact us for any additional comments.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was in a 1 BR suite with double queen size bed. The hotel was clean and front desk was helpful. The breakfast was okay. The hotel rooms are not for seniors, 55 or over. The beds are low and not comfortable. The toilet sits on the floor (too low) and the tub is a little slippery and not enough handrails. I had my adult daughter who is disabled, and I had called the front desk to ask for extra pillows to support her better in the bed. They were going to check to see if they had extra pillows, but no one never got back with me. Also, people continued to block the entrance location if you are trying to unload luggage and it made it was annoying because I would try to drive under the under path to take my daughter out since she is in a wheelchair. People parking in handicap space and no placard.
Read more
Date of stay: December 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nand Verma, General Manager at Comfort Suites Augusta Riverwatch
Responded 6 Jul 2022
Thank you for letting us know about this. Your feedback helps us do better and We hope to see you stay with us again!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I will begin with my only real complaint. I chose this motel based on their advertisement of having “high speed” Internet. According to broadbandnow,com “The official FCC broadband definition is a minimum of 25 Mbps download and 3 Mbps upload.”
When we arrived I tested bandwidth multiple times and each time was receiving less than 2 Mbps down. I went to the front desk and told them I needed greater bandwidth in order to accomplish my goals. They were very apologetic and promised to correct the problem. They communicated with me through the process and eventually I was able to get up to 8 Mbps.
I appreciate the staff here and all they did to correct the issue. However, they should NOT be advertising “high speed” Internet if they are not able to provide it.
Also, if you are accustomed to hi-def TV (and most of us are) you will be disappointed with the standard definition cable TV offered. To me it was not a big problem. But, buyer - beware!!
With that said our room was nice, clean and comfortable. The staff was tremendous and compassionate. Breakfast was enjoyable.
We will probably never stay here again simply because it is a challenge to work without adequate Internet.
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nand Verma, General Manager at Comfort Suites Augusta Riverwatch
Responded 6 Jul 2022
Thank you for letting us know about this. Your feedback helps us do better and We hope to see you stay with us again!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this hotel for a two night stay based on reviews. Upon arrival we were disappointed to find every single window covered with plastic and tape in preparation for exterior painting. This should have been indicated on the hotel website and our travel portal (Capital One) and was not. At a minimum, the rate should have a discount for these conditions. Travelers to this area are well-served by finding other accommodations. In addition to this, I am quite surprised by the reviews. This hotel is old and shows it’s age. The tv has a poor picture, the brown carpet and drapes are unappealing, and the bathroom is in poor condition.
Read more
Date of stay: August 2022
Rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nand Verma, General Manager at Comfort Suites Augusta Riverwatch
Responded 12 Jan 2023
Thank you for sharing your experience with us. We’re disappointed to hear you had such a poor experience with us. It is our goal to exceed our guests' expectations, and it is clear that we didn't meet that with you. Your provided feedback is valuable and will be reviewed in an effort to address any areas of opportunity we may have. I hope we will have the opportunity to serve you more favorably in the future. Be well and stay safe.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the absolutely worst hotel experience I have ever had. (And I have done quite a bit of traveling). The one there: 5 nights - We had two rooms Check in: excellent! Room: Our room had an extremely strong smell of cleaning product that actually made my husband throw up. We had to ask for them to not use that product because it was too strong. Unfortunately, they must have thought that meant to them that we didn’t want our room cleaned. We had to ask after day 2 of not getting cleaned for them to clean it and they only made the bed but didn’t change the dirty sheets that my granddaughter got dirty. In the 5 nights of being there they only cleaned the room once and only because I had to request it. We couldn’t use the safe at one point because the battery (?) was dead. They fixed that. We got locked out of our room twice due to a door malfunction (that may be why the room never got cleaned). Nobody could open the door even the janitor. But yet, they told us it was our fault the door didn’t open because our keycard was too close to our cell phone. The toilet barely flushed (had to flush three times every time we used it. But the worst part was I had a reservation until May 8th …..I had the email to prove this. But the manager told me on May 7th as I was coming back in that she “assumed” since I had taken my stuff that I would be staying an extra night and charged me full price for an extra day because I was supposed to be out by May 7th. (I had two rooms and she only said it about one of the rooms). I told her my reservation was until May 8th and she was adamant that I was supposed to leave by the 7th. I was on the extreme side of angry. I got out my phone and pulled up my reservation and showed her the dates. I told her she was essentially calling me a liar and she walked away. I had to talk to a different woman (who was kinder). They did nothing about it and couldn’t wait to toss my bill at me as was leaving.
Read more
Date of stay: May 2024Trip type: Travelled with family
Room Tip:Parking lot isn’t very large. Filled up fast in the later afternoon hours.
The breakfast isn’t...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a great stay at this hotel. The breakfast was excellent with a variety of options from fruits to coffee to freshly made waffles. The staff is very warm and welcoming. The room was very clean and spacious. Everything about this hotel is great! We will definitely stay here again when we visit Augusta.
Read more
Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nand Verma, General Manager at Comfort Suites Augusta Riverwatch
Responded 6 Jul 2022
We’re so happy to see you enjoyed your stay. Thank you for taking the time to leave such an excellent rating. We really appreciate your business and have a great day!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Augusta area.
PRICE RANGE
$174 - $190 (Based on Average Rates for a Standard Room)
LOCATION
United StatesGeorgiaAugusta
NUMBER OF ROOMS
72
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
