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SpringHill Suites Pasadena Arcadia

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Traveller (70)
Room & Suite (61)
Dining (18)
Overview
  • Excellent30%
  • Very good43%
  • Average13%
  • Poor7%
  • Terrible7%
Travellers talk about
“waffles”(16 reviews)
“front desk”(33 reviews)
“sitting area”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (229)
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225 results
Traveller rating
69
91
29
19
17
Traveller type
Time of year
LanguageEnglish
69
91
29
19
17
Show reviews that mention
All reviewswafflesfront desksitting areaconvenient locationtwo queen bedsfree breakfast isprice rangefresh fruitrose bowlhot itemsthe entire staffthe hotel is cleanvisiting familyeasy accesssanta anita race trackfree parkingsink
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1 - 5 of 225 reviews
Reviewed today

I travel for business and stay in hotels 1-3wks out of month. Giving a bad review is something I don't do easily as I'm affecting someones business and livelihood. I checked into this hotel for eight night business trip. Upon entrance it seemed a bit...More

Thank Barbie P
Reviewed 1 week ago via mobile

First off I'd like to start with the positive, the breakfast was excellent. Now the negative, I read one review where the guest got a complaint about their child running to their bed and was heard below. Same thing happened to me. This hotel needs...More

Thank clopez11897
Response from Ryan T, General Manager at SpringHill Suites Pasadena ArcadiaResponded 1 week ago

Dear clopez11897, We are happy to hear that our breakfast offerings were more than you expected. However, we are so sorry to hear of your room experience. Our top priority is for our guests to have a safe and comfortable stay. It disappoints us that...More

Reviewed 2 weeks ago

Arcadia seems like a quant town about 1 hour north of LA. Several hotels in the area and I made the wrong choice. Found rooms not clean- smelly, dirty curtains, and hair on the side table- ugh. Furnishings old (circa 1970s) with lots of chips...More

Thank Debbie A
Response from Ryan T, General Manager at SpringHill Suites Pasadena ArcadiaResponded 2 weeks ago

Dear Debbie A, Thank you for taking the time to share your feedback. While we are glad you enjoyed the quaintness of Arcadia and the friendliness of our staff, we are very saddened to hear of your stay experience. We strive to provide our guests...More

Reviewed 14 July 2018 via mobile

IMG_4005.MP4 Check out the above video too! Rooms were old and out dated expensive too. Pool area was disgusting! Who would sit in these chairs and the algae was pretty gross too. Imagine if this is what you see on the outside what you can’t...More

Thank Sue P
Response from Ryan T, General Manager at SpringHill Suites Pasadena ArcadiaResponded 15 July 2018

Dear Sue P, We are so sorry your experience at our hotel was so disappointing. Our guests comfort and safety is top priority, and we obviously failed to uphold our standard level of service and cleanliness for you. Our team has reviewed your comments and...More

Reviewed 28 June 2018 via mobile

We booked this hotel as a quiet safe place to stay where my mom could recover from knee surgery. The staff were all so acomodating and kind. They made sure we had an ideal room location for easy access and Laura our housekeeper took special...More

Thank MzMaliz
Response from Ryan T, General Manager at SpringHill Suites Pasadena ArcadiaResponded 28 June 2018

Dear MzMaliz, Thank you for taking the time to tell us about your stay. We are so happy that we were able to provide you and your mother such an exceptional experience. Also, our convenient location to Arcadia Methodist Hospital and City of Hope, make...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$150 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$150 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (70)
Room & Suite (61)
Dining (18)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Choose another hotel"
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"Ask for a quiet room away from the the train track if you are sensitive to the noise. The trains do come by..."
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"Ask for a front room"
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"Get a room on the front of the hotel and avoid the train sounds"
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