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1. False advertisement. The online representation of the hotel was completely fabricated. It was nothing like what was described and depicted.
2. Room issues. There was minimal air in the entire building. It felt like we were in a sweat shop the entire time. After...More
1 Thank Sandra W
Response from Raeshawna S, General Manager at Kimpton Topaz HotelResponded 1 week ago
Hello Sandra W
Thank you for your feedback and hopefully the opportunity to make this up to you. I will be in contact this week.
Great location and large clean rooms with a friendly staff. There is breakfast available for those that need to rush off, it iseasily accessible near the front desk checkout, so you can have a coffee and a quick breafast to begin the day.More
1 Thank melissadecastro
Response from Raeshawna S, General Manager at Kimpton Topaz HotelResponded yesterday
Thank you for your 5 star review! We are so excited you enjoyed your stay and the friendly service. Breakfast is the most important meal of the day and we love getting our guest off to a great start. We hope to have you...More
the staff were amazing and so helpful. the rooms were big enough to stay comfortably. the porter brought us a small refrigerator so we could keep out food and drinks cold at no extra charge. Breakfast was included and was OK. There is no restaurant...More
Absolutely fantastic hotel the staff were amazing even with a slight hiccup with our booking they smoothed everything out were so professional and friendly. The hotel itself was amazing. Great complimentary breakfast. Really enjoyed our stay and would definitely recommend staying here.
Stayed just for the night but it couldn't have been better. Chris gave me a beautiful room on the 9th floor- floor to ceiling windows, a sofa and a vanity! Checked out with Brittany who was chatty and happy to help. Excellent service, I'll be...More